---
description: Learn what are the benefits of Zoho CRM vs Dex for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zoho CRM vs Dex | GetApp UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Zoho CRM \<span\>vs\</span\> Dex](https://www.getapp.co.uk/compare/9908/2063838/zoho-crm/vs/dex)

# Compare Zoho CRM vs Dex

Canonical: https://www.getapp.co.uk/compare/9908/2063838/zoho-crm/vs/dex

> Detailed comparison between Zoho CRM and Dex. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Dex |
| **Overall rating** | 4.3/5 | 5.0/5 |
| **Total Reviews** | 6964 | 3 |
| **Starting Price** | £10.00 | US$12.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### Zoho CRM

- Activity Dashboard
- Alerts/Notifications
- Calendar Management
- Channel Management
- Contact Management
- Customizable Fields
- Data Import/Export
- Deal Management
- Interaction Tracking
- Lead Capture
- Lead Generation
- Lead Management
- Marketing Automation
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Task Management
- Workflow Management

### Dex

- Activity Dashboard
- Alerts/Notifications
- Calendar Management
- Contact Management
- Customizable Fields
- Data Import/Export
- Interaction Tracking
- Lead Capture
- Lead Generation
- Lead Management
- Marketing Automation
- Referral Tracking
- Reminders
- Segmentation
- Task Management
- Workflow Management

## Links

- [View Zoho CRM Profile](https://www.getapp.co.uk/software/9908/zoho-crm)
- [View Dex Profile](https://www.getapp.co.uk/software/2063838/dex)
- [View Original Comparison](https://www.getapp.co.uk/compare/9908/2063838/zoho-crm/vs/dex)

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