---
description: Learn what are the benefits of Zoho CRM vs Salesforce Customer360 for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zoho CRM vs Salesforce Customer360 | GetApp UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Zoho CRM \<span\>vs\</span\> Salesforce Customer360](https://www.getapp.co.uk/compare/9908/2071728/zoho-crm/vs/salesforce-customer360)

# Compare Zoho CRM vs Salesforce Customer360

Canonical: https://www.getapp.co.uk/compare/9908/2071728/zoho-crm/vs/salesforce-customer360

> Detailed comparison between Zoho CRM and Salesforce Customer360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Salesforce Customer360 |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 6964 | 48 |
| **Starting Price** | £10.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### Zoho CRM

- Activity Dashboard
- Activity Tracking
- CRM
- Campaign Management
- Collaboration Tools
- Communication Management
- Contact Management
- Customer Journey Mapping
- Data Security
- Lead Capture
- Lead Management
- Marketing Automation
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Sales Reports
- Workflow Management

### Salesforce Customer360

- Activity Dashboard
- Activity Tracking
- CRM
- Campaign Management
- Collaboration Tools
- Communication Management
- Contact Management
- Customer Journey Mapping
- Data Security
- Lead Capture
- Lead Management
- Marketing Automation
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Sales Reports
- Workflow Management

## Links

- [View Zoho CRM Profile](https://www.getapp.co.uk/software/9908/zoho-crm)
- [View Salesforce Customer360 Profile](https://www.getapp.co.uk/software/2071728/salesforce-customer360)
- [View Original Comparison](https://www.getapp.co.uk/compare/9908/2071728/zoho-crm/vs/salesforce-customer360)

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