---
description: Learn what are the benefits of Zoho CRM vs Creatio AI CRM for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zoho CRM vs Creatio AI CRM | GetApp UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Zoho CRM \<span\>vs\</span\> Creatio AI CRM](https://www.getapp.co.uk/compare/9908/90504/zoho-crm/vs/bpm-online-crm)

# Compare Zoho CRM vs Creatio AI CRM

Canonical: https://www.getapp.co.uk/compare/9908/90504/zoho-crm/vs/bpm-online-crm

> Detailed comparison between Zoho CRM and Creatio AI CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho CRM | Creatio AI CRM |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 7002 | 151 |
| **Starting Price** | £10.00 | US$40.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho CRM

- AI/Machine Learning
- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Customisable Templates
- Deal Management
- Help Desk Management
- Lead Management
- Monitoring
- Performance Management
- Pipeline Reports
- Proposal Generation
- Real-Time Data
- Reminders
- Sales Activity Management
- Scheduling
- Web Forms
- Web-based Deployment
- Website Visitor Tracking

### Creatio AI CRM

- AI/Machine Learning
- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Customisable Templates
- Deal Management
- Help Desk Management
- Lead Management
- Monitoring
- Performance Management
- Pipeline Reports
- Proposal Generation
- Real-Time Data
- Reminders
- Sales Activity Management
- Scheduling
- Web Forms
- Web-based Deployment
- Website Visitor Tracking

## Links

- [View Zoho CRM Profile](https://www.getapp.co.uk/software/9908/zoho-crm)
- [View Creatio AI CRM Profile](https://www.getapp.co.uk/software/90504/bpm-online-crm)
- [View Original Comparison](https://www.getapp.co.uk/compare/9908/90504/zoho-crm/vs/bpm-online-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Zoho CRM vs Creatio AI CRM | GetApp UK 2026","description":"Learn what are the benefits of Zoho CRM vs Creatio AI CRM for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/9908/90504/zoho-crm/vs/bpm-online-crm","about":[{"@id":"https://www.getapp.co.uk/software/9908/zoho-crm#software"},{"@id":"https://www.getapp.co.uk/software/90504/bpm-online-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/9908/90504/zoho-crm/vs/bpm-online-crm#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/9908/90504/zoho-crm/vs/bpm-online-crm#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.getapp.co.uk/#website"}},{"name":"Zoho CRM","description":"Zoho CRM is an omnichannel customer relationship management platform that helps global businesses to take control of the business processes to build lasting customer relationships. The web-based platform can be personalized to suit industries of all types and sizes. Zoho CRM offers integration with various Zoho products and extends its capacity with various third-party app extensions, including G Suite, Office 365, Salesforce, and other popular apps.\n\nZia is an AI-based sales assistant for Zoho CRM that helps individual reps and sales teams detect anomalies in the sales process before they occur, suggest the best time to contact a prospect, and study sales patterns. Zia can provide each sales rep with personalized CRM data, intelligent alerts, task reminders, and suggestions in order to aid sales. \n\nBusinesses can use the Zoho CRM omnichannel CRM to nurture customer relationships anytime, anywhere. From phone, to live chat, to email, to social media, businesses can communicate and connect with their clients to enhance the customer experience. Notifications can automatically alert users of each new customer interaction or new contact. \n\nThe advanced CRM analytics module, allows users to sync and integrate Zoho CRM data to gain better insights. Users can create custom dashboards and reports on metrics such as lead generation, revenue, deals, and more. When it comes to a CRM solution, one size doesn't fit all businesses. That's why Zoho CRM lets businesses personalize the interface to meet the particular requirements of the organization.","image":"https://images.g2crowd.com/display-layer-screenshots/576/5cea612ba732ce50e6aefda9f5e8e7b474250b4cdf4fc035f0ac9c19e0363fbe.png","url":"https://www.getapp.co.uk/software/9908/zoho-crm","@id":"https://www.getapp.co.uk/software/9908/zoho-crm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":7002,"ratingValue":4.3},"offers":{"price":"10","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Creatio AI CRM","description":"Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, workflows, or scale. Built for midsize and large organizations, it automates the full customer lifecycle on a single AI-native, no-code platform.\n\nCreatio Sales automates the full sales cycle from lead to close, with AI agents handling account research, meeting preparation, quote generation, lead scoring, and forecast updates so reps focus on selling, not admin.\n\nCreatio Marketing accelerates the lead-to-revenue cycle with AI agents that build audience segments, generate campaign content, score and distribute leads, and execute campaigns autonomously, delivering more impact with the same team.\n\nCreatio Service streamlines case and request management across all channels, with AI agents that classify cases, suggest resolutions, handle routine requests end-to-end, and trigger next-best actions, resolving more cases faster without adding headcount.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/73aab32f-4eaf-416e-826a-93b352e47231.png","url":"https://www.getapp.co.uk/software/90504/bpm-online-crm","@id":"https://www.getapp.co.uk/software/90504/bpm-online-crm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":151,"ratingValue":4.7},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/compare/9908/90504/zoho-crm/vs/bpm-online-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Zoho CRM vs Creatio AI CRM","position":3,"item":"https://www.getapp.co.uk/compare/9908/90504/zoho-crm/vs/bpm-online-crm","@type":"ListItem"}]}]}
</script>