---
description: Learn what are the benefits of Zoho CRM vs Bitrix24 for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zoho CRM vs Bitrix24 | GetApp UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Zoho CRM \<span\>vs\</span\> Bitrix24](https://www.getapp.co.uk/compare/9908/90602/zoho-crm/vs/bitrix24)

# Compare Zoho CRM vs Bitrix24

Canonical: https://www.getapp.co.uk/compare/9908/90602/zoho-crm/vs/bitrix24

> Detailed comparison between Zoho CRM and Bitrix24. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Bitrix24 |
| **Overall rating** | 4.3/5 | 4.2/5 |
| **Total Reviews** | 6964 | 984 |
| **Starting Price** | £10.00 | £61.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Zoho CRM

- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Configurable Workflow
- Customisable Templates
- Deal Management
- For Startups
- Help Desk Management
- Lead Management
- Monitoring
- Performance Management
- Project Management
- Proposal Generation
- Reminders
- Sales Activity Management
- Scheduling
- Surveys & Feedback
- Web Forms
- Web-based Deployment

### Bitrix24

- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Configurable Workflow
- Customisable Templates
- Deal Management
- For Startups
- Help Desk Management
- Lead Management
- Monitoring
- Performance Management
- Project Management
- Proposal Generation
- Reminders
- Sales Activity Management
- Scheduling
- Surveys & Feedback
- Web Forms
- Web-based Deployment

## Links

- [View Zoho CRM Profile](https://www.getapp.co.uk/software/9908/zoho-crm)
- [View Bitrix24 Profile](https://www.getapp.co.uk/software/90602/bitrix24)
- [View Original Comparison](https://www.getapp.co.uk/compare/9908/90602/zoho-crm/vs/bitrix24)

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