---
description: Learn what are the benefits of Zoho Assist vs MSP360 Backup for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zoho Assist vs MSP360 Backup | GetApp UK 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Zoho Assist \<span\>vs\</span\> MSP360 Backup](https://www.getapp.co.uk/compare/9913/110521/zoho-assist/vs/msp360-managed-backup)

# Compare Zoho Assist vs MSP360 Backup

Canonical: https://www.getapp.co.uk/compare/9913/110521/zoho-assist/vs/msp360-managed-backup

> Detailed comparison between Zoho Assist and MSP360 Backup. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho Assist | MSP360 Backup |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1407 | 249 |
| **Starting Price** | ₹480.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho Assist

- Access Controls/Permissions
- Alerts/Notifications
- Backup and Recovery
- Billing & Invoicing
- Customisable Templates
- Dashboard
- For MSPs
- Incident Management
- Issue Management
- Recording
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Support Ticket Management

### MSP360 Backup

- Access Controls/Permissions
- Alerts/Notifications
- Backup and Recovery
- Billing & Invoicing
- Continuous Backup
- Dashboard
- Data Recovery
- Encryption
- For MSPs
- Incident Management
- Issue Management
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Scheduling

## Links

- [View Zoho Assist Profile](https://www.getapp.co.uk/software/9913/zoho-assist)
- [View MSP360 Backup Profile](https://www.getapp.co.uk/software/110521/msp360-managed-backup)
- [View Original Comparison](https://www.getapp.co.uk/compare/9913/110521/zoho-assist/vs/msp360-managed-backup)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Zoho Assist vs MSP360 Backup | GetApp UK 2026","description":"Learn what are the benefits of Zoho Assist vs MSP360 Backup for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/9913/110521/zoho-assist/vs/msp360-managed-backup","about":[{"@id":"https://www.getapp.co.uk/software/9913/zoho-assist#software"},{"@id":"https://www.getapp.co.uk/software/110521/msp360-managed-backup#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/9913/110521/zoho-assist/vs/msp360-managed-backup#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/9913/110521/zoho-assist/vs/msp360-managed-backup#webpage","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.getapp.co.uk/#website"}},{"name":"Zoho Assist","description":"Zoho Assist is a instant remote support software for customer support. The cloud-based platform allows users to access the remote desktop of their customers, share screens, or manage unattended computers in order to aid with IT, MSP, or general customer issues. Zoho Assist is a one-stop solution for remote support, screen sharing, and remote access. \n\nFeatures of the Zoho Assist platform include the ability to provide on-demand remote support to clients, gain unattended remote access, transfer files, carry out voice and video chat, reboot and reconnect remote computer systems, and provide suport across multiple monitors. Through remote desktop connection, support staff are able to troubleshoot issues on remote PCs, laptops, mobile devices, and servers.\n\nZoho Assist requires no prior installation of any software and can be run entirely in a web browser. It's crafted for outsourced and MSP IT support, customer support, and IT help desks. Zoho Assist supports all major operating systems and works well with firewalls and proxies. The Zoho Assist mobile app allows users to carry out a remote session from their mobile device.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b41f97d8-7d53-4de6-acde-3cbe1fa596d5.png","url":"https://www.getapp.co.uk/software/9913/zoho-assist","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/9913/zoho-assist#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1407,"ratingValue":4.7},"offers":{"price":"480","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"MSP360 Backup","description":"MSP360 Managed Backup is a centralized, multi-platform backup solution for MSPs. It offers automated backups, compliance-ready security, white-labeling, and seamless integration with MSP360 RMM and PSA tools. With flexible pricing and vendor-neutral storage support for Amazon S3, Microsoft Azure, Wasabi, Backblaze B2, and more, it enhances data protection while optimizing costs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/afb0f36c-f6da-4db5-8ced-3bcfebfc5a8f.png","url":"https://www.getapp.co.uk/software/110521/msp360-managed-backup","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/110521/msp360-managed-backup#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":249,"ratingValue":4.6},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Tools","position":2,"item":"/directory/292/it-service-management-itsm/software","@type":"ListItem"},{"name":"Zoho Assist vs MSP360 Backup","position":3,"item":"https://www.getapp.co.uk/compare/9913/110521/zoho-assist/vs/msp360-managed-backup","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/compare/9913/110521/zoho-assist/vs/msp360-managed-backup#breadcrumblist"}]}
</script>