---
description: Discover the most popular Free Customer Satisfaction Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Customer Satisfaction Software Applications and Tools | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Free Customer Satisfaction Software](https://www.getapp.co.uk/directory/1029/customer-satisfaction/software)

# Customer Satisfaction Software

Canonical: https://www.getapp.co.uk/directory/1029/customer-satisfaction/software

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## Products

1. [Typeform](https://www.getapp.co.uk/software/91581/typeform) — 4.7/5 (982 reviews) — Interactive form builder for data collection
2. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4094 reviews) — AI powered customer service across all channels
3. [SurveySparrow](https://www.getapp.co.uk/software/111349/surveysparrow) — 4.4/5 (123 reviews) — Cloud-based omnichannel experience management platform
4. [Survicate](https://www.getapp.co.uk/software/101401/survicate) — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback
5. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
6. [Pipedrive](https://www.getapp.co.uk/software/90507/pipedrive) — 4.5/5 (3062 reviews) — Cloud-based CRM solution for salespeople
7. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
8. [Trustpilot](https://www.getapp.co.uk/software/113149/trustpilot) — 4.5/5 (1207 reviews) — Customer review management platform for online businesses
9. [Freshservice](https://www.getapp.co.uk/software/91351/freshservice) — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
10. [Sogolytics](https://www.getapp.co.uk/software/108133/sogosurvey) — 4.7/5 (729 reviews) — Customer and employee experience management platform.
11. [Birdeye](https://www.getapp.co.uk/software/112535/birdeye) — 4.7/5 (707 reviews) — Cloud-based agentic marketing for multi-location brands
12. [Lime Connect](https://www.getapp.co.uk/software/90636/userlike-live-chat) — 4.6/5 (649 reviews) — Live chat and customer messaging for businesses of all sizes
13. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
14. [NiCE CXone](https://www.getapp.co.uk/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloud-based contact center software
15. [Hotjar](https://www.getapp.co.uk/software/101789/hotjar) — 4.6/5 (545 reviews) — Digital experience insights for any business selling online
16. [monday CRM](https://www.getapp.co.uk/software/2056613/monday-crm) — 4.7/5 (467 reviews) — Customer relationship management solution
17. [Zoho Survey](https://www.getapp.co.uk/software/91188/zoho-survey) — 4.6/5 (456 reviews) — Cloud-based tool for creating and manging surveys
18. [Alchemer](https://www.getapp.co.uk/software/9664/alchemer) — 4.5/5 (393 reviews) — AI-powered feedback and reputation management.
19. [Swell](https://www.getapp.co.uk/software/118523/swell) — 4.6/5 (358 reviews) — \#1 Patient experience platform for Healthcare
20. [Broadly](https://www.getapp.co.uk/software/110573/broadly-reviews) — 4.8/5 (336 reviews) — Online review \& reputation management for small businesses
21. [Nicereply](https://www.getapp.co.uk/software/10139/nicereply) — 4.7/5 (283 reviews) — The effortless way to champion customer experience
22. [Pointerpro](https://www.getapp.co.uk/software/90611/pointerpro) — 4.6/5 (276 reviews) — Assessments and surveys for generating personalized reports
23. [XM for Customer Experience](https://www.getapp.co.uk/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
24. [Grade.us](https://www.getapp.co.uk/software/100723/grade-us) — 4.8/5 (244 reviews) — White-labeled review marketing platform for agencies \& SEOs
25. [AidaForm](https://www.getapp.co.uk/software/2053370/aidaform) — 4.6/5 (242 reviews) — Create smart forms for data collection, sales, and feedback

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## Related Categories

- [Employee Engagement Software](https://www.getapp.co.uk/directory/715/employee-engagement/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Reputation Management Software](https://www.getapp.co.uk/directory/873/reputation-management/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/1029/customer-satisfaction/software)
- [All Categories](https://www.getapp.co.uk/directory)

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