Customer Satisfaction Software

CloudCherry
  6
Don't Just Satisfy, DELIGHT
SurveyMonkey CX
  34
NPS solution for flexible data collection & analysis
Podium
  78
Review management, reputation software, feedback & webchat
Nextiva
  203
Simplifying Business Communication
Simplesat
  57
Simple customer satisfaction surveys for SMBs
Genesys PureCloud
  77
Mobile optimized cloud call center with multichannel routing
NiceJob
  55
Reputation management with reviews, social & SEO tools
Yotpo
  159
Reviews & customer content marketing
Key Survey
  38
Cloud based and on premise survey software
GetMoreReviews
  73
Review generation & reputation monitoring tool
BirdEye
  238
Online reputation management
Broadly
  96
Online review & reputation management for small businesses
AppFollow
  4
App store optimization and review management solution
CloudTalk
  11
Cloud-based call center software for sales and support teams
SurveyLegend
  179
Mobile-friendly survey management platform
SightMill
  4
Net Promoter Score (NPS) survey platform
Zendesk
  2089
Cloud customer service software
ReviewTrackers
  47
Review monitoring software for multi-location businesses
Spark Chart
  39
Survey software for business consultants and leaders
Skilljar
  14
LMS for Customer and Partner Training
elevio
  12
Self-service support & customer education platform
Intouch Insight
  10
Solutions for improving CX operational performance
Kilterly
  4
Customer Success Software
Preferrd
  1
Cloud-based reputation management for recruitment agencies
123FormBuilder
  82
Web forms: as easy as 1-2-3!
Grade.us
  155
Review marketing and management platform, white-labeled for agencies and SEOs
Reputology
  47
Review management for Google, Facebook and more
Qualtrics
  280
Experience management platform
Nicereply
  252
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Typeform
  241
Make data collection an experience with custom forms
Hotjar
  218
Gain insights & feedback through website & mobile analytics
Feedier
  115
Gamified customer engagement & feedback collection tool
AskNicely
  98
Collect real-time customer feedback using the NPS framework
Preferred Patron Loyalty
  77
Loyalty marketing and gift card management
Tidio
  72
Communicator for businesses. live chat, messenger and email
QuickTapSurvey
  67
In-person Surveys, Mobile Forms & Kiosks (Works Offline)
UserVoice
  50
Build better products with intelligent product feedback
xSellco Helpdesk
  41
The only purpose built e‑commerce help desk
Praiseworthy
  38
Employee recognition & individual feedback management
GetFeedback
  35
Send better surveys. Collect better feedback.
Survicate
  24
The fastest way to collect feedback from customers
Gainsight
  23
Customer Success Platform
zenloop
  23
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
ClickDesk
  18
Live chat for customer support
Wix Answers
  18
Online help desk & customer support software built by Wix
Starred
  15
Customer feedback solution
Totango
  11
Accelerate Revenues with Customer Engagement Management
Salesmachine
  9
Realtime customer scoring platform
Clarabridge CX Social
  8
Customer Engagement & Insights for Social Brands
Customer Thermometer
  8
The one click email customer satisfaction survey - feedback when you need it
ReviewSpreader
  8
A simple solution for online reviews
Helprace
  6
All-in-one customer service solution
Qualaroo
  5
Customer insight surveys and analysis
Client Heartbeat
  5
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
RepuGen
  5
Healthcare reputation & review management software
Zonka Feedback
  5
Multi-channel survey & feedback platform
Promoter.io
  5
Net Promoter Score & customer experience management software
Socialsuite
  4
Impact measurement with measured outcomes
MyFeelBack
  3
Turn customer feedback into business opportunities
Canny
  3
Customer feedback & feature request management
Promoter Ninja
  3
Send Net Promoter Score (NPS) surveys to customers
QUALITYWEB 360
  3
Organize documents & information according to IS0 9001
MaritzCX
  2
Customer experience management with data collection & reports
Dimelo
  2
Unified management tool for customer service conversations
MindTouch
  1
Self-service customer success & knowledge base platform
CustomerGauge
  1
Net Promoter Score® to measure, act, monetize and grow your customer base.
SatisMeter
  1
In-app feedback platform for collecting NPS data
Incogneato
  1
Customer satisfaction & feedback collection tool
WizVille
  1
All-in-one customer feedback management platform
iperceptions
A global leader in Voice of the Customer (VoC) solutions
SimpleFeedback
Cloud-based customer engagement application
The IdeaWall
Forum-based customer feedback collection & prioritization
FoxMetrics
Marketing metric tools for optimizing eCommerce experiences
Q One
All-in-one market research & consumer insight platform
Instant eXperience
Customer experience management software
Critizr
Customer feedback collection & analysis platform for retail
Swell CX
Cloud-based customer experience management platform
SmileBack
CSAT survey for happier customers and employees