---
description: See our list of the best rated Customer Communications Management Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Communications Management Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)

# Customer Communications Management Software

Canonical: https://www.getapp.co.uk/directory/1139/customer-communications-management/software

Page: 1 / 15\
Next: [Next page](https://www.getapp.co.uk/directory/1139/customer-communications-management/software?page=2)

-----

## Products

1. [Text](https://www.getapp.co.uk/software/2082384/text-app) — 4.7/5 (32 reviews) — AI-powered support that turns every chat into revenue.
2. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3473 reviews) — Cloud-based AI help desk for teams of all sizes
3. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4090 reviews) — AI powered customer service across all channels
4. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (1003 reviews) — Cloud \& on-premises workspace for all business sizes
5. [Qiscus](https://www.getapp.co.uk/software/2059385/qiscus) — 4.4/5 (7 reviews) — Cloud-based customer communications management solution
6. [WhatsApp](https://www.getapp.co.uk/software/2035411/whatsapp) — 4.7/5 (16462 reviews) — Real-time customer communications management software
7. [Telegram](https://www.getapp.co.uk/software/114023/telegram) — 4.7/5 (6436 reviews) — Cloud-based mobile and desktop messaging app for all devices
8. [Viber](https://www.getapp.co.uk/software/2049588/viber) — 4.4/5 (4063 reviews) — Mobile messaging platform
9. [Pipedrive](https://www.getapp.co.uk/software/90507/pipedrive) — 4.5/5 (3060 reviews) — Cloud-based CRM solution for salespeople
10. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2215 reviews) — Cloud-based help desk for all business sizes
11. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1788 reviews) — Cloud-based customer service platform for all sizes
12. [Keap](https://www.getapp.co.uk/software/90372/infusionsoft) — 4.1/5 (1298 reviews) — An all-in-one CRM, sales and marketing automation solution
13. [Text Request](https://www.getapp.co.uk/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
14. [Bigin by Zoho CRM](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) — 4.7/5 (744 reviews) — The easiest small business CRM, now enhanced with AI.
15. [HoneyBook](https://www.getapp.co.uk/software/108739/honeybook) — 4.7/5 (688 reviews) — Client management for freelancers \& SMBs
16. [Weave](https://www.getapp.co.uk/software/121867/weave) — 4.3/5 (673 reviews) — Customer communication and appointment scheduling solution
17. [Lime Connect](https://www.getapp.co.uk/software/90636/userlike-live-chat) — 4.6/5 (648 reviews) — Live chat and customer messaging for businesses of all sizes
18. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
19. [NiCE CXone](https://www.getapp.co.uk/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
20. [Thryv](https://www.getapp.co.uk/software/113901/thryv) — 4.2/5 (537 reviews) — AI-powered software built for small business growth.
21. [Podium](https://www.getapp.co.uk/software/109297/podium) — 4.2/5 (526 reviews) — Cloud-based AI platform for local business growth
22. [FieldPulse](https://www.getapp.co.uk/software/105687/fieldpulse) — 4.6/5 (495 reviews) — Cloud-based field service management software
23. [Zenvia Customer Cloud](https://www.getapp.co.uk/software/2055061/sirena) — 4.1/5 (359 reviews) — Cloud omnichannel CX platform for SMBs and enterprise
24. [Smartsupp](https://www.getapp.co.uk/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
25. [Broadly](https://www.getapp.co.uk/software/110573/broadly) — 4.8/5 (336 reviews) — Online review \& reputation management for small businesses

-----

Page: 1 / 15\
Next: [Next page](https://www.getapp.co.uk/directory/1139/customer-communications-management/software?page=2)

## Related Categories

- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)
- [Conversational Marketing Software](https://www.getapp.co.uk/directory/1659/conversational-marketing-platform/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)
- [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1139/customer-communications-management/software> |
| de-AT | <https://www.getapp.at/directory/1139/customer-communications-management/software> |
| en | <https://www.getapp.com/customer-management-software/customer-communications-management/> |
| en-AE | <https://www.getapp.ae/directory/1139/customer-communications-management/software> |
| en-AU | <https://www.getapp.com.au/directory/1139/customer-communications-management/software> |
| en-CA | <https://www.getapp.ca/directory/1139/customer-communications-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/1139/customer-communications-management/software> |
| en-IE | <https://www.getapp.ie/directory/1139/customer-communications-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1139/customer-communications-management/software> |
| en-SG | <https://www.getapp.sg/directory/1139/customer-communications-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/1139/customer-communications-management/software> |
| es | <https://www.getapp.es/directory/1139/customer-communications-management/software> |
| es-CL | <https://www.getapp.cl/directory/1139/customer-communications-management/software> |
| es-CO | <https://www.getapp.com.co/directory/1139/customer-communications-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/1139/customer-communications-management/software> |
| fr | <https://www.getapp.fr/directory/1139/customer-communications-management/software> |
| fr-BE | <https://fr.getapp.be/directory/1139/customer-communications-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/1139/customer-communications-management/software> |
| nl | <https://www.getapp.nl/directory/1139/customer-communications-management/software> |
| nl-BE | <https://www.getapp.be/directory/1139/customer-communications-management/software> |
| pt | <https://www.getapp.com.br/directory/1139/customer-communications-management/software> |
| pt-PT | <https://www.getapp.pt/directory/1139/customer-communications-management/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp"]},{"name":"GetApp UK","url":"https://www.getapp.co.uk/","@id":"https://www.getapp.co.uk/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.co.uk/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Customer Communications Management Software","description":"See our list of the best rated Customer Communications Management Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.","url":"https://www.getapp.co.uk/directory/1139/customer-communications-management/software","about":{"@id":"https://www.getapp.co.uk/directory/1139/customer-communications-management/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.co.uk/directory/1139/customer-communications-management/software#breadcrumblist"},"@id":"https://www.getapp.co.uk/directory/1139/customer-communications-management/software#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.co.uk/directory/1139/customer-communications-management/software#itemlist"},"publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.getapp.co.uk/#website"}},{"@id":"https://www.getapp.co.uk/directory/1139/customer-communications-management/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"https://www.getapp.co.uk/directory/1139/customer-communications-management/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Customer Communications Management Software - Prices &amp; Reviews | GetApp UK 2026","@context":"https://schema.org","@id":"https://www.getapp.co.uk/directory/1139/customer-communications-management/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Text","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://www.getapp.co.uk/software/2082384/text-app","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.co.uk/software/10317/freshdesk","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.co.uk/software/9448/zendesk","@type":"ListItem"},{"name":"Bitrix24","position":4,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.co.uk/software/90602/bitrix24","@type":"ListItem"},{"name":"Qiscus","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca0dc557-9adc-46a1-b934-fdfe6c6d9b0e.png","url":"https://www.getapp.co.uk/software/2059385/qiscus","@type":"ListItem"},{"name":"WhatsApp","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8724004-ac46-4c30-9892-64b1ab9bf54e.png","url":"https://www.getapp.co.uk/software/2035411/whatsapp","@type":"ListItem"},{"name":"Telegram","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4541ebfa-1b8a-4b51-8f17-2374c1821504.png","url":"https://www.getapp.co.uk/software/114023/telegram","@type":"ListItem"},{"name":"Viber","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c4332bc-47f9-4972-bd06-6bff7ca5b92c.png","url":"https://www.getapp.co.uk/software/2049588/viber","@type":"ListItem"},{"name":"Pipedrive","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.getapp.co.uk/software/90507/pipedrive","@type":"ListItem"},{"name":"Zoho Desk","position":10,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.co.uk/software/10036/zoho-desk","@type":"ListItem"},{"name":"LiveAgent","position":11,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.co.uk/software/91301/liveagent","@type":"ListItem"},{"name":"Keap","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bbf09836-8786-4e7d-909b-10b75adc5ef6.png","url":"https://www.getapp.co.uk/software/90372/infusionsoft","@type":"ListItem"},{"name":"Text Request","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://www.getapp.co.uk/software/2051851/text-request","@type":"ListItem"},{"name":"Bigin by Zoho CRM","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/174f7c9f-e410-4b75-800e-4eaefb5058f9.png","url":"https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm","@type":"ListItem"},{"name":"HoneyBook","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8c70159d-32c2-43c6-87a7-f1f66d5d622b.png","url":"https://www.getapp.co.uk/software/108739/honeybook","@type":"ListItem"},{"name":"Weave","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.getapp.co.uk/software/121867/weave","@type":"ListItem"},{"name":"Lime Connect","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.getapp.co.uk/software/90636/userlike-live-chat","@type":"ListItem"},{"name":"Tidio","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.co.uk/software/105081/tidio-chat","@type":"ListItem"},{"name":"NiCE CXone","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.co.uk/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Thryv","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9bf58f2b-b4ec-4979-ba15-b76d49101c8d.png","url":"https://www.getapp.co.uk/software/113901/thryv","@type":"ListItem"},{"name":"Podium","position":21,"image":"https://images.g2crowd.com/uploads/product/image/8adaf9cae4d6226e062076492066232e/podium.png","url":"https://www.getapp.co.uk/software/109297/podium","@type":"ListItem"},{"name":"FieldPulse","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc7db629-f83f-478c-9e4d-8f697f15e439.webp","url":"https://www.getapp.co.uk/software/105687/fieldpulse","@type":"ListItem"},{"name":"Zenvia Customer Cloud","position":23,"image":"https://images.g2crowd.com/uploads/product/image/3f09b42ce001460f5cf52edda25c8cc2/zenvia-customer-cloud.png","url":"https://www.getapp.co.uk/software/2055061/sirena","@type":"ListItem"},{"name":"Smartsupp","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.getapp.co.uk/software/101363/smartsupp-live-chat","@type":"ListItem"},{"name":"Broadly","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64afba5b-e748-46d4-bd46-c05ee13d988a.png","url":"https://www.getapp.co.uk/software/110573/broadly","@type":"ListItem"}],"numberOfItems":25}
</script>