---
description: See our list of the best rated Customer Communications Management Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Communications Management Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)

# Customer Communications Management Software

Canonical: https://www.getapp.co.uk/directory/1139/customer-communications-management/software

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## Products

1. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3494 reviews) — Cloud-based AI help desk for teams of all sizes
2. [WhatsApp](https://www.getapp.co.uk/software/2035411/whatsapp) — 4.7/5 (16485 reviews) — Real-time customer communications management software
3. [Telegram](https://www.getapp.co.uk/software/114023/telegram) — 4.7/5 (6440 reviews) — Cloud-based mobile and desktop messaging app for all devices
4. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4114 reviews) — AI powered customer service across all channels
5. [Viber](https://www.getapp.co.uk/software/2049588/viber) — 4.4/5 (4064 reviews) — Mobile messaging platform
6. [Pipedrive](https://www.getapp.co.uk/software/90507/pipedrive) — 4.5/5 (3064 reviews) — Cloud-based CRM solution for salespeople
7. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
8. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
9. [Keap](https://www.getapp.co.uk/software/90372/infusionsoft) — 4.1/5 (1299 reviews) — An all-in-one CRM, sales and marketing automation solution
10. [Text Request](https://www.getapp.co.uk/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
11. [Fin](https://www.getapp.co.uk/software/2082142/fin) — 4.5/5 (1153 reviews) — Perfect customer experiences made possible with Fin
12. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (1008 reviews) — Cloud \& on-premises workspace for all business sizes
13. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
14. [Bigin by Zoho CRM](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) — 4.7/5 (745 reviews) — The easiest small business CRM, now enhanced with AI.
15. [Weave](https://www.getapp.co.uk/software/121867/weave) — 4.4/5 (708 reviews) — Customer communication and appointment scheduling solution
16. [HoneyBook](https://www.getapp.co.uk/software/108739/honeybook) — 4.7/5 (694 reviews) — Client management for freelancers \& SMBs
17. [GoTo Connect](https://www.getapp.co.uk/software/103797/GoTo-Connect) — 4.5/5 (671 reviews) — The first-ever truly unified voice and video solution.
18. [Lime Connect](https://www.getapp.co.uk/software/90636/userlike-live-chat) — 4.6/5 (649 reviews) — Live chat and customer messaging for businesses of all sizes
19. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
20. [NiCE CXone](https://www.getapp.co.uk/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloud-based contact center software
21. [Thryv](https://www.getapp.co.uk/software/113901/thryv) — 4.2/5 (538 reviews) — AI-powered software built for small business growth.
22. [Podium](https://www.getapp.co.uk/software/109297/podium) — 4.2/5 (526 reviews) — Cloud-based AI platform for local business growth
23. [FieldPulse](https://www.getapp.co.uk/software/105687/fieldpulse) — 4.6/5 (507 reviews) — Cloud-based field service management software
24. [Five9](https://www.getapp.co.uk/software/91276/five9) — 4.2/5 (487 reviews) — Cloud contact and call center software
25. [Zenvia Customer Cloud](https://www.getapp.co.uk/software/2055061/zenvia-conversion) — 4.1/5 (359 reviews) — Cloud omnichannel CX platform for SMBs and enterprise

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## Related Categories

- [Conversational Marketing Software](https://www.getapp.co.uk/directory/1659/conversational-marketing-platform/software)
- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)
- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1139/customer-communications-management/software> |
| de-AT | <https://www.getapp.at/directory/1139/customer-communications-management/software> |
| en | <https://www.getapp.com/customer-management-software/customer-communications-management/> |
| en-AE | <https://www.getapp.ae/directory/1139/customer-communications-management/software> |
| en-AU | <https://www.getapp.com.au/directory/1139/customer-communications-management/software> |
| en-CA | <https://www.getapp.ca/directory/1139/customer-communications-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/1139/customer-communications-management/software> |
| en-IE | <https://www.getapp.ie/directory/1139/customer-communications-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1139/customer-communications-management/software> |
| en-SG | <https://www.getapp.sg/directory/1139/customer-communications-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/1139/customer-communications-management/software> |
| es | <https://www.getapp.es/directory/1139/customer-communications-management/software> |
| es-CL | <https://www.getapp.cl/directory/1139/customer-communications-management/software> |
| es-CO | <https://www.getapp.com.co/directory/1139/customer-communications-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/1139/customer-communications-management/software> |
| fr | <https://www.getapp.fr/directory/1139/customer-communications-management/software> |
| fr-BE | <https://fr.getapp.be/directory/1139/customer-communications-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/1139/customer-communications-management/software> |
| nl | <https://www.getapp.nl/directory/1139/customer-communications-management/software> |
| nl-BE | <https://www.getapp.be/directory/1139/customer-communications-management/software> |
| pt | <https://www.getapp.com.br/directory/1139/customer-communications-management/software> |
| pt-PT | <https://www.getapp.pt/directory/1139/customer-communications-management/software> |

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