---
description: See our list of the best rated Customer Communications Management Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Communications Management Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)

# Customer Communications Management Software

Canonical: https://www.getapp.co.uk/directory/1139/customer-communications-management/software

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## Products

1. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
2. [InfoFlo](https://www.getapp.co.uk/software/91218/infoflo) — 4.5/5 (97 reviews) — HIPAA compaliant case management software
3. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4079 reviews) — AI powered customer service across all channels
4. [Text](https://www.getapp.co.uk/software/2082384/text-app) — 4.7/5 (28 reviews) — AI-powered support that turns every chat into revenue.
5. [Intercom](https://www.getapp.co.uk/software/91379/intercom) — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
6. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (991 reviews) — All in one business management workspace
7. [WhatsApp](https://www.getapp.co.uk/software/2035411/whatsapp) — 4.7/5 (16360 reviews) — Real-time customer communications management software
8. [Telegram](https://www.getapp.co.uk/software/114023/telegram) — 4.7/5 (6420 reviews) — Cloud-based mobile and desktop messaging app for all devices
9. [Viber](https://www.getapp.co.uk/software/2049588/viber) — 4.4/5 (4059 reviews) — Mobile messaging platform
10. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3432 reviews) — Online helpdesk system and customer service software
11. [Pipedrive](https://www.getapp.co.uk/software/90507/pipedrive) — 4.5/5 (3051 reviews) — Cloud-based CRM solution for salespeople
12. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1782 reviews) — Multichannel Help Desk Solution with Powerful AI Features
13. [Keap](https://www.getapp.co.uk/software/90372/infusionsoft) — 4.1/5 (1298 reviews) — An all-in-one CRM, sales and marketing automation solution
14. [Text Request](https://www.getapp.co.uk/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
15. [Bigin by Zoho CRM](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) — 4.7/5 (731 reviews) — Pipeline-centric CRM system for small businesses
16. [HoneyBook](https://www.getapp.co.uk/software/108739/honeybook) — 4.7/5 (680 reviews) — Client management for freelancers \& SMBs
17. [Weave](https://www.getapp.co.uk/software/121867/weave) — 4.3/5 (669 reviews) — Customer communication and appointment scheduling solution
18. [Lime Connect](https://www.getapp.co.uk/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
19. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
20. [NiCE CXone](https://www.getapp.co.uk/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
21. [Podium](https://www.getapp.co.uk/software/109297/podium) — 4.3/5 (522 reviews) — AI-enabled lead management and conversion platform
22. [Thryv](https://www.getapp.co.uk/software/113901/thryv) — 4.2/5 (515 reviews) — AI-powered software built for small business growth.
23. [FieldPulse](https://www.getapp.co.uk/software/105687/fieldpulse) — 4.6/5 (445 reviews) — Cloud-based field service management software
24. [Zenvia Customer Cloud](https://www.getapp.co.uk/software/2055061/sirena) — 4.1/5 (359 reviews) — AI for customer service to sell more and serve better
25. [Smartsupp](https://www.getapp.co.uk/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings

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## Related Categories

- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software)
- [SMS Marketing Software](https://www.getapp.co.uk/directory/1291/sms-marketing/software)
- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1139/customer-communications-management/software> |
| de-AT | <https://www.getapp.at/directory/1139/customer-communications-management/software> |
| en | <https://www.getapp.com/customer-management-software/customer-communications-management/> |
| en-AE | <https://www.getapp.ae/directory/1139/customer-communications-management/software> |
| en-AU | <https://www.getapp.com.au/directory/1139/customer-communications-management/software> |
| en-CA | <https://www.getapp.ca/directory/1139/customer-communications-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/1139/customer-communications-management/software> |
| en-IE | <https://www.getapp.ie/directory/1139/customer-communications-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1139/customer-communications-management/software> |
| en-SG | <https://www.getapp.sg/directory/1139/customer-communications-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/1139/customer-communications-management/software> |
| es | <https://www.getapp.es/directory/1139/customer-communications-management/software> |
| es-CL | <https://www.getapp.cl/directory/1139/customer-communications-management/software> |
| es-CO | <https://www.getapp.com.co/directory/1139/customer-communications-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/1139/customer-communications-management/software> |
| fr | <https://www.getapp.fr/directory/1139/customer-communications-management/software> |
| fr-BE | <https://fr.getapp.be/directory/1139/customer-communications-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/1139/customer-communications-management/software> |
| nl | <https://www.getapp.nl/directory/1139/customer-communications-management/software> |
| nl-BE | <https://www.getapp.be/directory/1139/customer-communications-management/software> |
| pt | <https://www.getapp.com.br/directory/1139/customer-communications-management/software> |
| pt-PT | <https://www.getapp.pt/directory/1139/customer-communications-management/software> |

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