---
description: See our list of the best rated Customer Communications Management Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Communications Management Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)

# Customer Communications Management Software

Canonical: https://www.getapp.co.uk/directory/1139/customer-communications-management/software

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## Products

1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4085 reviews) — AI powered customer service across all channels
2. [Text](https://www.getapp.co.uk/software/2082384/text-app) — 4.7/5 (30 reviews) — AI-powered support that turns every chat into revenue.
3. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (997 reviews) — All in one business management workspace
4. [WhatsApp](https://www.getapp.co.uk/software/2035411/whatsapp) — 4.7/5 (16412 reviews) — Real-time customer communications management software
5. [Telegram](https://www.getapp.co.uk/software/114023/telegram) — 4.7/5 (6427 reviews) — Cloud-based mobile and desktop messaging app for all devices
6. [Viber](https://www.getapp.co.uk/software/2049588/viber) — 4.4/5 (4060 reviews) — Mobile messaging platform
7. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3461 reviews) — Online helpdesk system and customer service software
8. [Pipedrive](https://www.getapp.co.uk/software/90507/pipedrive) — 4.5/5 (3057 reviews) — Cloud-based CRM solution for salespeople
9. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
10. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
11. [Keap](https://www.getapp.co.uk/software/90372/infusionsoft) — 4.1/5 (1298 reviews) — An all-in-one CRM, sales and marketing automation solution
12. [Text Request](https://www.getapp.co.uk/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
13. [Intercom](https://www.getapp.co.uk/software/91379/intercom) — 4.5/5 (1134 reviews) — AI-powered customer service with helpdesk
14. [Bigin by Zoho CRM](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) — 4.7/5 (738 reviews) — Pipeline-centric CRM system for small businesses
15. [HoneyBook](https://www.getapp.co.uk/software/108739/honeybook) — 4.7/5 (683 reviews) — Client management for freelancers \& SMBs
16. [Weave](https://www.getapp.co.uk/software/121867/weave) — 4.3/5 (672 reviews) — Customer communication and appointment scheduling solution
17. [Lime Connect](https://www.getapp.co.uk/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
18. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
19. [NiCE CXone](https://www.getapp.co.uk/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
20. [Thryv](https://www.getapp.co.uk/software/113901/thryv) — 4.2/5 (533 reviews) — AI-powered software built for small business growth.
21. [Podium](https://www.getapp.co.uk/software/109297/podium) — 4.3/5 (524 reviews) — AI-enabled lead management and conversion platform
22. [FieldPulse](https://www.getapp.co.uk/software/105687/fieldpulse) — 4.6/5 (468 reviews) — Cloud-based field service management software
23. [Zenvia Customer Cloud](https://www.getapp.co.uk/software/2055061/sirena) — 4.1/5 (359 reviews) — AI for customer service to sell more and serve better
24. [Smartsupp](https://www.getapp.co.uk/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
25. [Broadly](https://www.getapp.co.uk/software/110573/broadly) — 4.8/5 (336 reviews) — Online review \& reputation management for small businesses

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## Related Categories

- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)
- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1139/customer-communications-management/software> |
| de-AT | <https://www.getapp.at/directory/1139/customer-communications-management/software> |
| en | <https://www.getapp.com/customer-management-software/customer-communications-management/> |
| en-AE | <https://www.getapp.ae/directory/1139/customer-communications-management/software> |
| en-AU | <https://www.getapp.com.au/directory/1139/customer-communications-management/software> |
| en-CA | <https://www.getapp.ca/directory/1139/customer-communications-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/1139/customer-communications-management/software> |
| en-IE | <https://www.getapp.ie/directory/1139/customer-communications-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1139/customer-communications-management/software> |
| en-SG | <https://www.getapp.sg/directory/1139/customer-communications-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/1139/customer-communications-management/software> |
| es | <https://www.getapp.es/directory/1139/customer-communications-management/software> |
| es-CL | <https://www.getapp.cl/directory/1139/customer-communications-management/software> |
| es-CO | <https://www.getapp.com.co/directory/1139/customer-communications-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/1139/customer-communications-management/software> |
| fr | <https://www.getapp.fr/directory/1139/customer-communications-management/software> |
| fr-BE | <https://fr.getapp.be/directory/1139/customer-communications-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/1139/customer-communications-management/software> |
| nl | <https://www.getapp.nl/directory/1139/customer-communications-management/software> |
| nl-BE | <https://www.getapp.be/directory/1139/customer-communications-management/software> |
| pt | <https://www.getapp.com.br/directory/1139/customer-communications-management/software> |
| pt-PT | <https://www.getapp.pt/directory/1139/customer-communications-management/software> |

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