---
description: Discover the most popular Free Service Desk Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Service Desk Software Applications and Tools | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Free Service Desk Software](https://www.getapp.co.uk/directory/1249/service-desk/software)

# Service Desk Software

Canonical: https://www.getapp.co.uk/directory/1249/service-desk/software

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## Products

1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4079 reviews) — AI powered customer service across all channels
2. [InvGate Service Management](https://www.getapp.co.uk/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
3. [JIRA Service Management](https://www.getapp.co.uk/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
4. [Vision Helpdesk](https://www.getapp.co.uk/software/90728/vision-helpdesk) — 4.6/5 (48 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
5. [SysAid](https://www.getapp.co.uk/software/90863/sysaid) — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
6. [Atera](https://www.getapp.co.uk/software/102017/atera) — 4.5/5 (448 reviews) — Cloud and mobile-based IT management platform with AI
7. [NinjaOne](https://www.getapp.co.uk/software/108129/ninjarmm) — 4.7/5 (288 reviews) — Unified endpoint management \& IT automation platform
8. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
9. [Freshservice](https://www.getapp.co.uk/software/91351/freshservice) — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
10. [RenewityRMA](https://www.getapp.co.uk/software/129219/renewityrma) — 4.9/5 (10 reviews) — Returns management and product service tracking solution
11. [Hornbill](https://www.getapp.co.uk/software/155515/hornbill) — 4.7/5 (30 reviews) — Workflow automation software for service, IT \& HR teams
12. [Managed Service Providers (MSPs)](https://www.getapp.co.uk/software/2077347/managed-service-providers-msps) (0 reviews) — MSP solution for enhanced service delivery
13. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
14. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
15. [Intercom](https://www.getapp.co.uk/software/91379/intercom) — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
16. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (990 reviews) — All in one business management workspace
17. [SolarWinds Service Desk](https://www.getapp.co.uk/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
18. [Milvus](https://www.getapp.co.uk/software/132287/milvus) — 4.8/5 (298 reviews) — IT management system and help desk solution
19. [ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/software/20521/manageengine-service-desk-plus) — 4.4/5 (231 reviews) — Cloud IT Help Desk Software
20. [Tempo Timesheets](https://www.getapp.co.uk/software/120439/tempo) — 4.3/5 (223 reviews) — Software for managing time tracking in Jira.
21. [Issuetrak](https://www.getapp.co.uk/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
22. [HubSpot Service Hub](https://www.getapp.co.uk/software/119575/hubspot-service-hub) — 4.4/5 (190 reviews) — Cloud-based customer service solution for firms of all sizes
23. [Vivantio](https://www.getapp.co.uk/software/91516/vivantio) — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
24. [ACMP Suite](https://www.getapp.co.uk/software/2076685/acmp-suite) — 4.5/5 (173 reviews) — Keep clients running\!
25. [Hiver](https://www.getapp.co.uk/software/20502/hiver) — 4.7/5 (147 reviews) — Modern, AI help desk software built for fast teams.

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## Related Categories

- [IT Asset Management Software](https://www.getapp.co.uk/directory/325/it-asset-management/software)
- [IT Service Software](https://www.getapp.co.uk/directory/1049/it-service/software)
- [Issue Tracking Software](https://www.getapp.co.uk/directory/580/issue-tracking/software)
- [Knowledge Management Software](https://www.getapp.co.uk/directory/257/knowledge-management/software)
- [Knowledge Base Software](https://www.getapp.co.uk/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/1249/service-desk/software)
- [All Categories](https://www.getapp.co.uk/directory)

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