---
description: Discover the most popular Free Customer Service Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Customer Service Software Applications and Tools | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Free Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)

# Customer Service Software

Canonical: https://www.getapp.co.uk/directory/231/customer-service/software

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## Products

1. [Text](https://www.getapp.co.uk/software/2082384/Text) — 4.7/5 (32 reviews) — AI-powered support that turns every chat into revenue.
2. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4094 reviews) — AI powered customer service across all channels
3. [HubSpot Service Hub](https://www.getapp.co.uk/software/119575/hubspot-service-hub) — 4.4/5 (193 reviews) — Cloud-based customer service solution for firms of all sizes
4. [Vision Helpdesk](https://www.getapp.co.uk/software/90728/vision-helpdesk) — 4.6/5 (49 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
5. [Lost Returns](https://www.getapp.co.uk/software/2049380/lostreturns) — 5.0/5 (2 reviews) — Lost and found software with customer notifications
6. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18812 reviews) — Cloud-based CRM and sales automation software
7. [Webex Suite](https://www.getapp.co.uk/software/10375/webex) — 4.4/5 (7416 reviews) — Cloud-based unified collaboration suite for enterprises
8. [Dynamics 365](https://www.getapp.co.uk/software/90844/dynamics-365) — 4.4/5 (5860 reviews) — ERP and CRM applications from Microsoft
9. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
10. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
11. [ScreenConnect](https://www.getapp.co.uk/software/102389/ScreenConnect) — 4.7/5 (1903 reviews) — Remote meeting platform for resolving customers' queries
12. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
13. [LiveChat](https://www.getapp.co.uk/software/8385/livechat) — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
14. [Odoo](https://www.getapp.co.uk/software/102445/odoo) — 4.2/5 (1334 reviews) — All-in-one open-source business software
15. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
16. [Act\!](https://www.getapp.co.uk/software/91203/act) — 3.9/5 (937 reviews) — More than CRM - Your total relationship solution.
17. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
18. [JIRA Service Management](https://www.getapp.co.uk/software/91811/jira-service-management) — 4.5/5 (779 reviews) — IT service platform for unified support
19. [Talkdesk](https://www.getapp.co.uk/software/100659/talkdesk) — 4.5/5 (734 reviews) — Customer Experience. Automated.
20. [Apptivo](https://www.getapp.co.uk/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
21. [Lime Connect](https://www.getapp.co.uk/software/90636/userlike-live-chat) — 4.6/5 (649 reviews) — Live chat and customer messaging for businesses of all sizes
22. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
23. [NiCE CXone](https://www.getapp.co.uk/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloud-based contact center software
24. [SolarWinds Service Desk](https://www.getapp.co.uk/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
25. [Agile CRM](https://www.getapp.co.uk/software/102073/agile-crm) — 4.1/5 (526 reviews) — Sales and marketing CRM for growing businesses

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## Related Categories

- [Knowledge Base Software](https://www.getapp.co.uk/directory/2823/knowledge-base/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)
- [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/231/customer-service/software)
- [All Categories](https://www.getapp.co.uk/directory)

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