---
description: View GetApp's list to see the best-rated Mac Knowledge Management Software. We provide UK business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knowledge Management Software for Mac - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software for Mac](https://www.getapp.co.uk/directory/257/knowledge-management/software)

# Knowledge Management Software

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> Knowledge Management Software are typically IT systems used to store, share, and retrieve information pertaining to people, processes, practices, culture, and content items within an organisation. The purpose of knowledge-sharing software is to assist employees in the identification and organisation of the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This knowledge management tool may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could also include other employees, board members, prospects, knowledge managers, and content creators. Knowledge management platforms help enable professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time, and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can potentially benefit both external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through collaboration across teams. As they reduce the need to rediscover information with every query, they can help make companies more efficient. By making information more readily available to customers, they could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical features of knowledge management tools are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Cloud-based knowledge management software can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

Check out GetApp's variety of different knowledge-sharing software options, including knowledge management software for UK businesses. 

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## Products

1. [Document360](https://www.getapp.co.uk/software/120723/document360) — 4.7/5 (291 reviews) — AI-powered knowledge base and documentation software
2. [BlueSpice](https://www.getapp.co.uk/software/2073273/bluespice) — 4.3/5 (27 reviews) — Do knowledge management the Wiki Way\!
3. [Axero](https://www.getapp.co.uk/software/90839/axero) — 4.5/5 (88 reviews) — Intranet software and collaboration solutions.
4. [TextExpander](https://www.getapp.co.uk/software/2035399/textexpander) — 4.7/5 (63 reviews) — Work faster \& smarter with TextExpander's powerful snippets.
5. [Elium](https://www.getapp.co.uk/software/9697/elium) — 4.8/5 (41 reviews) — Smart knowledge for global operations and customer services
6. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
7. [Aha\!](https://www.getapp.co.uk/software/106671/aha) — 4.7/5 (561 reviews) — Platform for strategic product roadmapping
8. [Happeo](https://www.getapp.co.uk/software/113459/happeo) — 4.6/5 (38 reviews) — One place for company knowledge. Always accurate.
9. [Yonyx](https://www.getapp.co.uk/software/91207/agi-self-service) — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service
10. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24103 reviews) — A single place for team communication and workflows
11. [monday.com](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (6035 reviews) — Project management software
12. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5203 reviews) — Enhance employee management with the only all-in-one app
13. [Confluence](https://www.getapp.co.uk/software/90949/confluence) — 4.5/5 (3680 reviews) — Remote team collaboration and knowledge workspace
14. [Notion](https://www.getapp.co.uk/software/132111/notion) — 4.7/5 (2736 reviews) — Project and task management tool
15. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (990 reviews) — All in one business management workspace
16. [TeamSupport](https://www.getapp.co.uk/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
17. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — AI powered customer service management platform
18. [JIRA Service Management](https://www.getapp.co.uk/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
19. [SolarWinds Service Desk](https://www.getapp.co.uk/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
20. [SysAid](https://www.getapp.co.uk/software/90863/sysaid) — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
21. [Genesys Cloud CX](https://www.getapp.co.uk/software/104597/genesys-cloud) — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
22. [KnowledgeOwl](https://www.getapp.co.uk/software/91819/helpgizmo) — 4.8/5 (237 reviews) — Knowledge base and documentation software
23. [Quip](https://www.getapp.co.uk/software/104093/quip) — 4.4/5 (209 reviews) — Docs, tasks, \& spreadsheet collaboration with built-in chat
24. [livepro](https://www.getapp.co.uk/software/122747/livepro) — 4.8/5 (182 reviews) — Knowledge management system
25. [Vivantio](https://www.getapp.co.uk/software/91516/vivantio) — 4.3/5 (178 reviews) — Flexible Software. Focused Service.

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## Related Categories

- [IT Ticketing Systems Software](https://www.getapp.co.uk/directory/3479/it-ticketing-systems/software)
- [Intranet Software](https://www.getapp.co.uk/directory/1037/intranet/software)
- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software)
- [Service Desk Software](https://www.getapp.co.uk/directory/1249/service-desk/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

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