---
description: View GetApp's list to see the best-rated Mac Knowledge Management Software. We provide UK business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knowledge Management Software for Mac - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software for Mac](https://www.getapp.co.uk/directory/257/knowledge-management/software)

# Knowledge Management Software

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> Knowledge Management Software are typically IT systems used to store, share, and retrieve information pertaining to people, processes, practices, culture, and content items within an organisation. The purpose of knowledge-sharing software is to assist employees in the identification and organisation of the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This knowledge management tool may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could also include other employees, board members, prospects, knowledge managers, and content creators. Knowledge management platforms help enable professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time, and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can potentially benefit both external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through collaboration across teams. As they reduce the need to rediscover information with every query, they can help make companies more efficient. By making information more readily available to customers, they could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical features of knowledge management tools are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Cloud-based knowledge management software can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

Check out GetApp's variety of different knowledge-sharing software options, including knowledge management software for UK businesses. 

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## Products

1. [Document360](https://www.getapp.co.uk/software/120723/document360) — 4.7/5 (292 reviews) — AI-powered knowledge base platform for all teams
2. [Helpjuice](https://www.getapp.co.uk/software/105523/helpjuice) — 4.7/5 (104 reviews) — Cloud-based knowledge management platform
3. [Axero](https://www.getapp.co.uk/software/90839/axero) — 4.5/5 (89 reviews) — Intranet software and collaboration solutions.
4. [BlueSpice](https://www.getapp.co.uk/software/2073273/bluespice-mediawiki) — 4.3/5 (27 reviews) — Do knowledge management the Wiki Way\!
5. [Happeo](https://www.getapp.co.uk/software/113459/happeo) — 4.6/5 (38 reviews) — One place for company knowledge. Always accurate.
6. [TextExpander](https://www.getapp.co.uk/software/2035399/textexpander) — 4.7/5 (64 reviews) — Work faster \& smarter with TextExpander's powerful snippets.
7. [Aha\!](https://www.getapp.co.uk/software/106671/aha) — 4.7/5 (565 reviews) — Platform for strategic product management
8. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24219 reviews) — A single place for team communication and workflows
9. [monday AI Work Platform](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (6121 reviews) — Integrated management system software for ISO 9001, 14001 and 27001, built in Germany
10. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5317 reviews) — Enhance employee management with the only all-in-one app
11. [Confluence](https://www.getapp.co.uk/software/90949/confluence) — 4.5/5 (3720 reviews) — Remote team collaboration and knowledge workspace
12. [Notion](https://www.getapp.co.uk/software/132111/notion) — 4.7/5 (2834 reviews) — Project and task management tool
13. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
14. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
15. [TeamSupport](https://www.getapp.co.uk/software/8670/teamsupport) — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
16. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
17. [JIRA Service Management](https://www.getapp.co.uk/software/91811/jira-service-management) — 4.5/5 (779 reviews) — IT service platform for unified support
18. [SolarWinds Service Desk](https://www.getapp.co.uk/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
19. [SysAid](https://www.getapp.co.uk/software/90863/sysaid) — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
20. [Genesys Cloud CX](https://www.getapp.co.uk/software/104597/genesys-cloud) — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
21. [Yonyx](https://www.getapp.co.uk/software/91207/agi-self-service) — 4.7/5 (259 reviews) — Decision tree driven Interactive guides for customer service
22. [KnowledgeOwl](https://www.getapp.co.uk/software/91819/knowledgeowl) — 4.8/5 (240 reviews) — Knowledge base and documentation software
23. [Quip](https://www.getapp.co.uk/software/104093/quip) — 4.4/5 (209 reviews) — Docs, tasks, \& spreadsheet collaboration with built-in chat
24. [livepro](https://www.getapp.co.uk/software/122747/livepro) — 4.8/5 (182 reviews) — Knowledge management system
25. [Vivantio](https://www.getapp.co.uk/software/91516/vivantio) — 4.3/5 (178 reviews) — When Service Matters.

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## Related Categories

- [Employee Engagement Software](https://www.getapp.co.uk/directory/715/employee-engagement/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software)
- [Knowledge Base Software](https://www.getapp.co.uk/directory/2823/knowledge-base/software)
- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

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