---
description: View GetApp's list to see the best-rated Windows Knowledge Management Software. We provide UK business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knowledge Management Software for Windows - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software for Windows](https://www.getapp.co.uk/directory/257/knowledge-management/software)

# Knowledge Management Software

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> Knowledge Management Software are typically IT systems used to store, share, and retrieve information pertaining to people, processes, practices, culture, and content items within an organisation. The purpose of knowledge-sharing software is to assist employees in the identification and organisation of the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This knowledge management tool may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could also include other employees, board members, prospects, knowledge managers, and content creators. Knowledge management platforms help enable professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time, and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can potentially benefit both external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through collaboration across teams. As they reduce the need to rediscover information with every query, they can help make companies more efficient. By making information more readily available to customers, they could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical features of knowledge management tools are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Cloud-based knowledge management software can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

Check out GetApp's variety of different knowledge-sharing software options, including knowledge management software for UK businesses. 

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## Products

1. [Document360](https://www.getapp.co.uk/software/120723/document360) — 4.7/5 (292 reviews) — AI-powered knowledge base and documentation software
2. [TOPdesk](https://www.getapp.co.uk/software/111785/topdesk) — 4.4/5 (111 reviews) — The service management platform that makes service happen
3. [Helpjuice](https://www.getapp.co.uk/software/105523/helpjuice) — 4.7/5 (104 reviews) — Cloud-based knowledge management platform
4. [TextExpander](https://www.getapp.co.uk/software/2035399/textexpander) — 4.7/5 (64 reviews) — Work faster \& smarter with TextExpander's powerful snippets.
5. [Axero](https://www.getapp.co.uk/software/90839/axero) — 4.5/5 (88 reviews) — Intranet software and collaboration solutions.
6. [BlueSpice](https://www.getapp.co.uk/software/2073273/bluespice) — 4.3/5 (27 reviews) — Do knowledge management the Wiki Way\!
7. [LessonBridge](https://www.getapp.co.uk/software/110161/lessons-learned-database) — 4.5/5 (2 reviews) — A database for storing and searching for lessons learned
8. [Happeo](https://www.getapp.co.uk/software/113459/happeo) — 4.6/5 (38 reviews) — One place for company knowledge. Always accurate.
9. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24183 reviews) — A single place for team communication and workflows
10. [monday.com AI Work Platform](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (6095 reviews) — Project management software
11. [Microsoft SharePoint](https://www.getapp.co.uk/software/90850/sharepoint) — 4.4/5 (5460 reviews) — Collaboration \& content management platform
12. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5308 reviews) — Enhance employee management with the only all-in-one app
13. [Confluence](https://www.getapp.co.uk/software/90949/confluence) — 4.5/5 (3714 reviews) — Remote team collaboration and knowledge workspace
14. [Notion](https://www.getapp.co.uk/software/132111/notion) — 4.7/5 (2802 reviews) — Project and task management tool
15. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
16. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (1001 reviews) — All in one business management workspace
17. [TeamSupport](https://www.getapp.co.uk/software/8670/teamsupport) — 4.5/5 (849 reviews) — Cloud-based customer support solution for B2B SaaS
18. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud) — 4.5/5 (827 reviews) — AI powered customer service management platform
19. [Microsoft Viva Engage](https://www.getapp.co.uk/software/10029/yammer) — 4.2/5 (819 reviews) — Enterprise Social Network (ESN) to connect and communicate
20. [JIRA Service Management](https://www.getapp.co.uk/software/91811/jira-service-management) — 4.5/5 (773 reviews) — IT service platform for unified support
21. [SolarWinds Service Desk](https://www.getapp.co.uk/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
22. [Aha\!](https://www.getapp.co.uk/software/106671/aha) — 4.7/5 (565 reviews) — Platform for strategic product management
23. [SysAid](https://www.getapp.co.uk/software/90863/sysaid) — 4.5/5 (522 reviews) — AI-enabled ITSM platform for businesses of all sizes
24. [M-Files](https://www.getapp.co.uk/software/91125/m-files-dms) — 4.4/5 (275 reviews) — Cloud-based document management platform.
25. [Genesys Cloud CX](https://www.getapp.co.uk/software/104597/genesys-cloud) — 4.3/5 (268 reviews) — AI-enabled experience orchestration platform

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## Related Categories

- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software)
- [ITSM Tools](https://www.getapp.co.uk/directory/292/it-service-management-itsm/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

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