---
description: See our list of the best rated Knowledge Management Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knowledge Management Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](https://www.getapp.co.uk/directory/257/knowledge-management/software)

# Knowledge Management Software

Canonical: https://www.getapp.co.uk/directory/257/knowledge-management/software

Page: 1 / 16\
Next: [Next page](https://www.getapp.co.uk/directory/257/knowledge-management/software?page=2)

> Knowledge Management Software are typically IT systems used to store, share, and retrieve information pertaining to people, processes, practices, culture, and content items within an organisation. The purpose of knowledge-sharing software is to assist employees in the identification and organisation of the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This knowledge management tool may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could also include other employees, board members, prospects, knowledge managers, and content creators. Knowledge management platforms help enable professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time, and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can potentially benefit both external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through collaboration across teams. As they reduce the need to rediscover information with every query, they can help make companies more efficient. By making information more readily available to customers, they could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical features of knowledge management tools are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Cloud-based knowledge management software can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

Check out GetApp's variety of different knowledge-sharing software options, including knowledge management software for UK businesses. 

-----

## Products

1. [Axero](https://www.getapp.co.uk/software/90839/axero) — 4.5/5 (87 reviews) — Intranet software and collaboration solutions.
2. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4076 reviews) — AI powered customer service across all channels
3. [Document360](https://www.getapp.co.uk/software/120723/document360) — 4.7/5 (290 reviews) — AI-powered knowledge base and documentation software
4. [Universal Knowledge](https://www.getapp.co.uk/software/105247/universal-knowledge) — 4.6/5 (13 reviews) — Multi-solution knowledge management product
5. [BlueSpice](https://www.getapp.co.uk/software/2073273/bluespice) — 4.3/5 (25 reviews) — Do knowledge management the Wiki Way\!
6. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3411 reviews) — Online helpdesk system and customer service software
7. [TextExpander](https://www.getapp.co.uk/software/2035399/textexpander) — 4.7/5 (63 reviews) — Work faster \& smarter with TextExpander's powerful snippets.
8. [Happeo](https://www.getapp.co.uk/software/113459/happeo) — 4.6/5 (38 reviews) — An exclusive G Suite integrated Intranet \& social platform
9. [KMS Lighthouse](https://www.getapp.co.uk/software/2039703/kms-lighthouse) — 4.5/5 (20 reviews) — Knowledge management for call centers, tech support and more
10. [Shelf](https://www.getapp.co.uk/software/109661/shelf) — 4.8/5 (106 reviews) — Cloud-based knowledge management solution
11. [Haiilo](https://www.getapp.co.uk/software/2057508/haiilo) — 4.3/5 (32 reviews) — AI-powered intranet for communication and engagement.
12. [The Generator](https://www.getapp.co.uk/software/2066245/the-generator) (0 reviews) — A simple and interactive course builder
13. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
14. [Hub](https://www.getapp.co.uk/software/107617/hub) — 4.5/5 (29 reviews) — The first sustainability-driven intranet for SMEs
15. [Elium](https://www.getapp.co.uk/software/9697/elium) — 4.8/5 (41 reviews) — Smart knowledge for global operations and customer services
16. [Aha\!](https://www.getapp.co.uk/software/106671/aha) — 4.7/5 (561 reviews) — Platform for strategic product roadmapping
17. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24066 reviews) — A single place for team communication and workflows
18. [Wix](https://www.getapp.co.uk/software/90955/wix) — 4.4/5 (10624 reviews) — Website builder \& business management platform
19. [monday.com](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (5735 reviews) — Project management software
20. [Microsoft SharePoint](https://www.getapp.co.uk/software/90850/sharepoint) — 4.4/5 (5421 reviews) — Collaboration \& content management platform
21. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5103 reviews) — Enhance employee management with the only all-in-one app
22. [Confluence](https://www.getapp.co.uk/software/90949/confluence) — 4.5/5 (3668 reviews) — Remote team collaboration and knowledge workspace
23. [Notion](https://www.getapp.co.uk/software/132111/notion) — 4.7/5 (2714 reviews) — Project and task management tool
24. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1755 reviews) — Multichannel Help Desk Solution with Powerful AI Features
25. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (986 reviews) — All in one business management workspace

-----

Page: 1 / 16\
Next: [Next page](https://www.getapp.co.uk/directory/257/knowledge-management/software?page=2)

## Related Categories

- [Intranet Software](https://www.getapp.co.uk/directory/1037/intranet/software)
- [Content Management Systems](https://www.getapp.co.uk/directory/276/content-management-system-cms/software)
- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software)
- [Knowledge Base Software](https://www.getapp.co.uk/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/257/knowledge-management/software> |
| de-AT | <https://www.getapp.at/directory/257/knowledge-management/software> |
| en | <https://www.getapp.com/collaboration-software/knowledge-management/> |
| en-AE | <https://www.getapp.ae/directory/257/knowledge-management/software> |
| en-AU | <https://www.getapp.com.au/directory/257/knowledge-management/software> |
| en-CA | <https://www.getapp.ca/directory/257/knowledge-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/257/knowledge-management/software> |
| en-IE | <https://www.getapp.ie/directory/257/knowledge-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/257/knowledge-management/software> |
| en-SG | <https://www.getapp.sg/directory/257/knowledge-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/257/knowledge-management/software> |
| es | <https://www.getapp.es/directory/257/knowledge-management/software> |
| es-CL | <https://www.getapp.cl/directory/257/knowledge-management/software> |
| es-CO | <https://www.getapp.com.co/directory/257/knowledge-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/257/knowledge-management/software> |
| fr | <https://www.getapp.fr/directory/257/knowledge-management/software> |
| fr-BE | <https://fr.getapp.be/directory/257/knowledge-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/257/knowledge-management/software> |
| nl | <https://www.getapp.nl/directory/257/knowledge-management/software> |
| nl-BE | <https://www.getapp.be/directory/257/knowledge-management/software> |
| pt | <https://www.getapp.com.br/directory/257/knowledge-management/software> |
| pt-PT | <https://www.getapp.pt/directory/257/knowledge-management/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/GetApp","https://www.linkedin.com/company/getapp-com-a-gartner-company"]},{"name":"GetApp UK","url":"https://www.getapp.co.uk/","@id":"https://www.getapp.co.uk/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.co.uk/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Knowledge Management Software","description":"See our list of the best rated Knowledge Management Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.","url":"https://www.getapp.co.uk/directory/257/knowledge-management/software","about":{"@id":"https://www.getapp.co.uk/directory/257/knowledge-management/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.co.uk/directory/257/knowledge-management/software#breadcrumblist"},"@id":"https://www.getapp.co.uk/directory/257/knowledge-management/software#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.co.uk/directory/257/knowledge-management/software#itemlist"},"publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.getapp.co.uk/#website"}},{"@id":"https://www.getapp.co.uk/directory/257/knowledge-management/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Management Software","position":2,"item":"https://www.getapp.co.uk/directory/257/knowledge-management/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Knowledge Management Software - Prices &amp; Reviews | GetApp UK 2026","@context":"https://schema.org","@id":"https://www.getapp.co.uk/directory/257/knowledge-management/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Axero","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c802a312-b11e-4c3b-ac43-142915e6c1f4.png","url":"https://www.getapp.co.uk/software/90839/axero","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.co.uk/software/9448/zendesk","@type":"ListItem"},{"name":"Document360","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/77b19820-4aad-4900-9b31-63045d39b2d4.png","url":"https://www.getapp.co.uk/software/120723/document360","@type":"ListItem"},{"name":"Universal Knowledge","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01213b8a-835d-4d4a-85e6-e4e8f1a0fe27.png","url":"https://www.getapp.co.uk/software/105247/universal-knowledge","@type":"ListItem"},{"name":"BlueSpice","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a01bb880-2b85-4a0f-9ce7-1811fc270a95.png","url":"https://www.getapp.co.uk/software/2073273/bluespice","@type":"ListItem"},{"name":"Freshdesk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.co.uk/software/10317/freshdesk","@type":"ListItem"},{"name":"TextExpander","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b95e32fd-4c3a-46cf-bcc4-c377989df50d.png","url":"https://www.getapp.co.uk/software/2035399/textexpander","@type":"ListItem"},{"name":"Happeo","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7f58f1d0-855f-4bb5-a5e3-f3d0e37a9344.png","url":"https://www.getapp.co.uk/software/113459/happeo","@type":"ListItem"},{"name":"KMS Lighthouse","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7bf7ea3e-e6db-4070-a433-7ddc37776681.png","url":"https://www.getapp.co.uk/software/2039703/kms-lighthouse","@type":"ListItem"},{"name":"Shelf","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/03487fc8-e047-4c5b-9eea-766ead00c213.png","url":"https://www.getapp.co.uk/software/109661/shelf","@type":"ListItem"},{"name":"Haiilo","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d5e39c52-4e42-492e-920b-0ca275d08abb.png","url":"https://www.getapp.co.uk/software/2057508/haiilo","@type":"ListItem"},{"name":"The Generator","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2bacbce5-8635-450a-b1f5-1e098e202233.png","url":"https://www.getapp.co.uk/software/2066245/the-generator","@type":"ListItem"},{"name":"Zoho Desk","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.co.uk/software/10036/zoho-desk","@type":"ListItem"},{"name":"Hub","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f8cd99e0-ae62-4274-8ff6-7e27782ec89d.jpeg","url":"https://www.getapp.co.uk/software/107617/hub","@type":"ListItem"},{"name":"Elium","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c1a3d9b-2189-4106-b4b2-945249ec3494.png","url":"https://www.getapp.co.uk/software/9697/elium","@type":"ListItem"},{"name":"Aha!","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29fbb3ae-ce4d-4596-93d4-5a49d4cfdadc.png","url":"https://www.getapp.co.uk/software/106671/aha","@type":"ListItem"},{"name":"Slack","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.getapp.co.uk/software/91563/slack","@type":"ListItem"},{"name":"Wix","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/868db486-b684-43a7-827e-5e14b017756d.png","url":"https://www.getapp.co.uk/software/90955/wix","@type":"ListItem"},{"name":"monday.com","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/464cd3be-e2b8-4f9b-a572-577e31770f58.png","url":"https://www.getapp.co.uk/software/91734/monday-com","@type":"ListItem"},{"name":"Microsoft SharePoint","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e9ca41d-839b-478a-8689-5af7e6b22439.png","url":"https://www.getapp.co.uk/software/90850/sharepoint","@type":"ListItem"},{"name":"Connecteam","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb9cf79-d85e-4c42-b830-38b3ba6e5ea1.png","url":"https://www.getapp.co.uk/software/105401/connecteam","@type":"ListItem"},{"name":"Confluence","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c59cf6b8-ebd8-4c69-8658-9435f095413a.png","url":"https://www.getapp.co.uk/software/90949/confluence","@type":"ListItem"},{"name":"Notion","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/926fd60f-776a-41e5-9660-57c112abf44d.png","url":"https://www.getapp.co.uk/software/132111/notion","@type":"ListItem"},{"name":"LiveAgent","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.co.uk/software/91301/liveagent","@type":"ListItem"},{"name":"Bitrix24","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.co.uk/software/90602/bitrix24","@type":"ListItem"}],"numberOfItems":25}
</script>