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Knowledge Management Software

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Here's our list of apps for Knowledge Management Software. Filters help you narrow down the results to find exactly what you’re looking for.

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421 Software options

Squirro

Data finds purpose with Squirro

Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation and Semantic Search technology with an unlimited universe of connectors. Read more about Squirro

Freshdesk

Online helpdesk system and customer service software

Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk

Guru

Organize company information. Access it anywhere.

Guru is a knowledge management solution that works in your workflow, so the information you need to do your job is always at your fingertips. By leveraging AI and a robust list of integrations, Guru delivers verified knowledge into the tools your team is already using without them needing to search. Read more about Guru

Freshworks Customer Service Suite

Omnichannel customer support software

Freshworks Customer Service Suite facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving. Read more about Freshworks Customer Service Suite

Confluence

Create, organize, and discuss work with your team

Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation. Read more about Confluence

Zoho Desk

Superior customer service. Lasting experiences.

With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk

The Generator

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A simple and interactive course builder

Powerful and easy-to-use course builder. Leverage existing content and add your own company-specific workflows and processes. Courses are interactive, will run on any LMS, and can be easily translated to any language. Read more about The Generator

Aha!

Aha! is the world's #1 product development software.

Aha! is the world's #1 product development software. We help more than 1 million product builders bring their strategy to life. Our suite of tools includes Aha! Roadmaps, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Develop. Read more about Aha!

Document360

#1 Rated Knowledge base and Documentation software

Document360 is an AI-powered knowledge base platform that enables users to create and publish self-service knowledge bases or help centers using documentation, categorization, editing, and branding tools like markdown support, version management and rollback, preview functionality, and more. Read more about Document360

Shelf

The Modern Knowledge Platform for The On-Demand World

The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success. Awarded for overall usability by Gartner Digital Markets for three consecutive quarters. Read more about Shelf

Twine

Intranet & collaboration platform

Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more Read more about Twine

Galisto

Cloud-based platform for knowledge sharing

Galisto is a cloud-based knowledge sharing solution designed to help businesses exchange relevant information & facilitate collaboration across teams. It lets users organize content in entries & subjects according to date & time, as well as merge them permanently or temporarily for overview. Read more about Galisto

Bettermode

All-in-one community platform for branded communities

Powerful knowledge management solution that helps you bring in both crowd-sourced knowledge and content created by the internal team into a central knowledge hub. Promote self-service, enable personalized content discovery, and gain better customer insights. Get started free with your custom domain. Read more about Bettermode

HelpCenter.io

Empower your customers for self-service

Set up a smart AI-powered knowledge base in just a few clicks. Allow your customers for self-service and lower the number of repetitive customer support requests your team keeps answering. Read more about HelpCenter.io

livepro

Knowledge management system

livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets. Read more about livepro

Slack

A single place for team communication and workflows

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do Read more about Slack

Wix

Website builder & business management platform

Wix is the ultimate website building and management platform. Create professional websites your way with an intuitive drag-and-drop editor or unleash your creativity by building your own custom web apps. Read more about Wix

Microsoft SharePoint

Collaboration & content management platform

SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites Read more about Microsoft SharePoint

monday.com

Project Management Made Easy

Create a dynamic informational database your whole team can contribute to while they work with flexible knowledge management software so important material never gets lost when people move between teams or roles. Then easily find what you need with custom statuses, hashtags, and filters. Read more about monday.com

Zendesk Suite

Service-first CRM company that builds support & sales tools

Zendesk offers a smart knowledge base for self-service that integrates seamlessly into its help desk software. It can be used internally by agents for quick resolutions, and externally by customers. Companies that use Zendesk's knowledge base software can reduce support costs by 50%. Read more about Zendesk Suite

Notion

Project and task management tool

Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans. Read more about Notion

LiveAgent

Great customer service starts with better help desk software

LiveAgent is the ultimate help desk and company knowledge management solution. It helps businesses create external and internal knowledge bases and offers many other must-have features. LiveAgent is a leader in delivering customer satisfaction. Start with a 30-day free trial, no credit card required Read more about LiveAgent

Bitrix24

100% free CRM, collaboration, and communication tool suite

Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 12 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24! Read more about Bitrix24

TeamSupport

The complete B2B solution for great customer support

TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy. Read more about TeamSupport

Microsoft Viva Engage

Enterprise Social Network (ESN) to connect and communicate

Microsoft Viva Engage is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Microsoft Viva Engage provides a single, secure platform on which companies can share information, resources and business applications Read more about Microsoft Viva Engage

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