Here's our list of apps for Knowledge Management Software. Filters help you narrow down the results to find exactly what you’re looking for.

233 Software options

livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets. Read more about livepro
Bloomfire makes it simple to find and share knowledge across teams and organizations. By bringing all company knowledge into one secure, searchable platform, Bloomfire helps teams stay aligned, work efficiently, and make informed decisions. Read more about Bloomfire
tack Overflow for Teams is a collaborative knowledge management software that helps businesses streamline processes related to user tagging, document editing, gamification, and more from within a unified platform. With the question & answer module, staff members can automatically generate personalized alerts or tasks upon request for new informatio... Read more about Stack Overflow for Teams
Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers Read more about Helpjuice
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more Read more about elevio
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
SABIO is a cloud knowledge management software designed to provide your company with the technology to search, find and manage knowledge quickly & easily Read more about SABIO
Lighthouse for Call Centers, Lighthouse for Remote Teams, Lighthouse for Self Service, Virtual Assistant, AI & Automation, Lighthouse for Training Centers, HR Training Read more about KMS Lighthouse
Elium is the leading European SaaS for sharing knowledge around projects, processes and best practices, helping teams stay aligned and move faster. Available on desktop and mobile app, it integrates perfectly with Slack, Microsoft and Google G-Suite and is suitable for teams of all sizes and scope. Read more about Elium
Capture, connect and share knowledge from experience feedbacks, documents and IoT devices to enhance your business intelligence and innovation capability. Read more about PICC Software
Yext organizes a business's facts so it can provide direct answers to consumer questions — wherever people search. Read more about Yext
OneBar is an AI-enabled knowledge base tool, which integrates with Slack and lets IT helpdesk, HR departments, or legal professionals build FAQs or support content using conversations to resolve internal team issues. Read more about OneBar
Document360 is a knowledge base platform which enables users to create and publish self-service knowledge bases or help centers using documentation, categorization, editing, and branding tools like markdown support, version management and rollback, preview functionality, and more. Read more about Document360
Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation. Read more about Confluence
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
Build an advanced knowledge management system for searching, managing and accessing otherwise hidden information across multiple platforms. Read more about Nuxeo
The Lessons Learned Database is a knowledge repository which helps users capture, manage & reuse lessons learned & best practices. Read more about Lessons Learned Database
Caspio is the world’s leading LOW-CODE platform for building online database applications without having to write code. Read more about Caspio
Powerful knowledge management solution that helps you bring in both crowd-sourced knowledge and content created by the internal team into a central knowledge hub. Promote self-service, enable personalized content discovery, and gain better customer insights. Get started free with your custom domain. Read more about Tribe
Onna centralizes data from your favorite apps to deliver a connected enterprise, supercharged with machine learning and unified search – all in one place. Read more about Onna
Finally, a Knowledge Base that's always up to date. inSided is the only platform that allows you to combine the best answers from your user community with your Knowledge Base. Read more about inSided
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24! Read more about Bitrix24
Thousands of companies have switched from their old LMS to Litmos over the years. Find out why and Start your FREE trial today! Read more about SAP Litmos
HelpCrunch's Knowledge base software is a top-rated solution for knowledge management and self-service customer support. Other Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Popups - Mobile apps - Chat Bot (coming soon). Try HelpCrunch for free for 14 days! Read more about HelpCrunch
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Help Desk
Shelf is an Intelligent knowledge management platform for contact centers and help desks that makes finding, maintaining and updating critical knowledge easy Read more about Shelf
Vanilla Forums is the top-rated cloud-based knowledge base & community forum software trusted by the world's top brands. Read more about Vanilla
SeamlessDesk is a cloud-based service desk software suite designed to help organizations of all sizes streamline their customer support processes. Respond to tickets with Help Desk, manage assets with Asset Manager, publish customizable articles with Knowledgebase, and much more. Read more about SeamlessDesk
ProcedureFlow is a cloud-based knowledge management software which enables companies to create simple visual maps to support operations Read more about ProcedureFlow
OnScreen step by step walkthroughs to help business users complete any task live in any application. Business process guides created in minutes by power users or trainers. Trusted by top Enterprise organizations to improve training & onboarding users on SAP, Salesforce, or any business application. Read more about OnScreen
Scale critical knowledge across your manufacturing operations while improving first-time-right. Read more about SwipeGuide
The leading knowledge management platform for organizations to share, centralize and discuss internal knowledge. Read more about BoostHQ
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more Read more about Twine
Lessonly Knowledge (formerly Obie) enables teams to find, capture and access knowledge all from the tools already used at work. This platform is designed for teams that are looking to build a knowledge base or gain faster access to existing silos Read more about Lessonly Knowledge
Galisto is a cloud-based knowledge sharing solution designed to help businesses exchange relevant information & facilitate collaboration across teams. It lets users organize content in entries & subjects according to date & time, as well as merge them permanently or temporarily for overview. Read more about Galisto
Cronycle can help you stay ahead of the market. The platform makes it easy for market research, product marketing, content marketing, and sales enablement teams to discover, harvest, and share crucial insights. Read more about Cronycle
Staff.Wiki is a cloud-based solution which helps users centralize, manage, and streamline organization policies and standard operating procedures. Key features include web chat, approval workflows, checklists, incident management, employee training, and feedback collection. Read more about Staff.Wiki
KnowledgeIQ is a cloud-based knowledge management solution that helps businesses secure, centralize and share enterprise content. Make it easy for your teams in customer contact centers, service desks, frontline offices, and online self-service channels to find the right information, exactly when they need it. It provides knowledge management... Read more about KnowledgeIQ
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity Read more about Jira
Wix is a website building & publishing platform which helps users create professional websites exactly the way they want, with a drag & drop website editor Read more about Wix
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites Read more about Microsoft SharePoint
Zendesk offers a smart knowledge base for self-service that integrates seamlessly into its help desk software. It can be used internally by agents for quick resolutions, and externally by customers. Companies that use Zendesk's knowledge base software can reduce support costs by 50%. Read more about Zendesk
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk
Yammer is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Yammer provides a single, secure platform on which companies can share information, resources and business applications Read more about Yammer
Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans. Read more about Notion
TalentLMS is the LMS built for success and makes managing and sharing your org’s collective knowledge simple. Create courses easily, and store and organize them in a single, accessible place. Now, your teams are no longer in the dark. Read more about TalentLMS

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