---
description: See our list of the best rated Knowledge Management Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knowledge Management Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](https://www.getapp.co.uk/directory/257/knowledge-management/software)

# Knowledge Management Software

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> Knowledge Management Software are typically IT systems used to store, share, and retrieve information pertaining to people, processes, practices, culture, and content items within an organisation. The purpose of knowledge-sharing software is to assist employees in the identification and organisation of the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This knowledge management tool may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could also include other employees, board members, prospects, knowledge managers, and content creators. Knowledge management platforms help enable professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time, and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can potentially benefit both external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through collaboration across teams. As they reduce the need to rediscover information with every query, they can help make companies more efficient. By making information more readily available to customers, they could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical features of knowledge management tools are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Cloud-based knowledge management software can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

Check out GetApp's variety of different knowledge-sharing software options, including knowledge management software for UK businesses. 

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## Products

1. [Universal Knowledge](https://www.getapp.co.uk/software/105247/universal-knowledge) — 4.6/5 (13 reviews) — Multi-solution knowledge management product
2. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4090 reviews) — AI powered customer service across all channels
3. [Happeo](https://www.getapp.co.uk/software/113459/happeo) — 4.6/5 (38 reviews) — One place for company knowledge. Always accurate.
4. [Helpjuice](https://www.getapp.co.uk/software/105523/helpjuice) — 4.7/5 (104 reviews) — Cloud-based knowledge management platform
5. [KMS Lighthouse](https://www.getapp.co.uk/software/2039703/kms-lighthouse) — 4.5/5 (20 reviews) — Knowledge management for call centers, tech support and more
6. [The Generator](https://www.getapp.co.uk/software/2066245/the-generator) (0 reviews) — A simple and interactive course builder
7. [Haiilo](https://www.getapp.co.uk/software/2057508/haiilo) — 4.4/5 (44 reviews) — AI-powered intranet for communication and engagement.
8. [TextExpander](https://www.getapp.co.uk/software/2035399/textexpander) — 4.7/5 (64 reviews) — Work faster \& smarter with TextExpander's powerful snippets.
9. [Shelf](https://www.getapp.co.uk/software/109661/shelf) — 4.8/5 (106 reviews) — Cloud-based knowledge management solution
10. [Axero](https://www.getapp.co.uk/software/90839/axero) — 4.5/5 (89 reviews) — Intranet software and collaboration solutions.
11. [LessonBridge](https://www.getapp.co.uk/software/110161/lessons-learned-database) — 4.5/5 (2 reviews) — A database for storing and searching for lessons learned
12. [Hub](https://www.getapp.co.uk/software/107617/hub) — 4.5/5 (29 reviews) — The all-in-one intranet that's tailored to your exact needs.
13. [BlueSpice](https://www.getapp.co.uk/software/2073273/bluespice) — 4.3/5 (27 reviews) — Do knowledge management the Wiki Way\!
14. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24199 reviews) — A single place for team communication and workflows
15. [Wix](https://www.getapp.co.uk/software/90955/wix) — 4.4/5 (10782 reviews) — Website builder \& business management platform
16. [monday.com AI Work Platform](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (6111 reviews) — Project management software
17. [Microsoft SharePoint](https://www.getapp.co.uk/software/90850/sharepoint) — 4.4/5 (5466 reviews) — Collaboration \& content management platform
18. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5311 reviews) — Enhance employee management with the only all-in-one app
19. [Confluence](https://www.getapp.co.uk/software/90949/confluence) — 4.5/5 (3720 reviews) — Remote team collaboration and knowledge workspace
20. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3473 reviews) — Cloud-based AI help desk for teams of all sizes
21. [Notion](https://www.getapp.co.uk/software/132111/notion) — 4.7/5 (2815 reviews) — Project and task management tool
22. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2215 reviews) — Cloud-based help desk for all business sizes
23. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1788 reviews) — Cloud-based customer service platform for all sizes
24. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (1003 reviews) — Cloud \& on-premises workspace for all business sizes
25. [TeamSupport](https://www.getapp.co.uk/software/8670/teamsupport) — 4.5/5 (849 reviews) — Cloud-based B2B customer support platform with AI

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## Related Categories

- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software)
- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [Training Software](https://www.getapp.co.uk/directory/266/training/software)
- [Content Management Systems](https://www.getapp.co.uk/directory/276/content-management-system-cms/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/257/knowledge-management/software> |
| de-AT | <https://www.getapp.at/directory/257/knowledge-management/software> |
| en | <https://www.getapp.com/collaboration-software/knowledge-management/> |
| en-AE | <https://www.getapp.ae/directory/257/knowledge-management/software> |
| en-AU | <https://www.getapp.com.au/directory/257/knowledge-management/software> |
| en-CA | <https://www.getapp.ca/directory/257/knowledge-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/257/knowledge-management/software> |
| en-IE | <https://www.getapp.ie/directory/257/knowledge-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/257/knowledge-management/software> |
| en-SG | <https://www.getapp.sg/directory/257/knowledge-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/257/knowledge-management/software> |
| es | <https://www.getapp.es/directory/257/knowledge-management/software> |
| es-CL | <https://www.getapp.cl/directory/257/knowledge-management/software> |
| es-CO | <https://www.getapp.com.co/directory/257/knowledge-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/257/knowledge-management/software> |
| fr | <https://www.getapp.fr/directory/257/knowledge-management/software> |
| fr-BE | <https://fr.getapp.be/directory/257/knowledge-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/257/knowledge-management/software> |
| nl | <https://www.getapp.nl/directory/257/knowledge-management/software> |
| nl-BE | <https://www.getapp.be/directory/257/knowledge-management/software> |
| pt | <https://www.getapp.com.br/directory/257/knowledge-management/software> |
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