---
description: See our list of the best rated Knowledge Management Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knowledge Management Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](https://www.getapp.co.uk/directory/257/knowledge-management/software)

# Knowledge Management Software

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> Knowledge Management Software are typically IT systems used to store, share, and retrieve information pertaining to people, processes, practices, culture, and content items within an organisation. The purpose of knowledge-sharing software is to assist employees in the identification and organisation of the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This knowledge management tool may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could also include other employees, board members, prospects, knowledge managers, and content creators. Knowledge management platforms help enable professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time, and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can potentially benefit both external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through collaboration across teams. As they reduce the need to rediscover information with every query, they can help make companies more efficient. By making information more readily available to customers, they could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical features of knowledge management tools are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Cloud-based knowledge management software can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

Check out GetApp's variety of different knowledge-sharing software options, including knowledge management software for UK businesses. 

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## Products

1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4079 reviews) — AI powered customer service across all channels
2. [Universal Knowledge](https://www.getapp.co.uk/software/105247/universal-knowledge) — 4.6/5 (13 reviews) — Multi-solution knowledge management product
3. [Document360](https://www.getapp.co.uk/software/120723/document360) — 4.7/5 (292 reviews) — AI-powered knowledge base and documentation software
4. [KMS Lighthouse](https://www.getapp.co.uk/software/2039703/kms-lighthouse) — 4.5/5 (20 reviews) — Knowledge management for call centers, tech support and more
5. [Axero](https://www.getapp.co.uk/software/90839/axero) — 4.5/5 (88 reviews) — Intranet software and collaboration solutions.
6. [Helpjuice](https://www.getapp.co.uk/software/105523/helpjuice) — 4.7/5 (102 reviews) — Cloud-based knowledge management platform
7. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3438 reviews) — Online helpdesk system and customer service software
8. [Shelf](https://www.getapp.co.uk/software/109661/shelf) — 4.8/5 (106 reviews) — Cloud-based knowledge management solution
9. [Haiilo](https://www.getapp.co.uk/software/2057508/haiilo) — 4.3/5 (34 reviews) — AI-powered intranet for communication and engagement.
10. [BlueSpice](https://www.getapp.co.uk/software/2073273/bluespice) — 4.3/5 (27 reviews) — Do knowledge management the Wiki Way\!
11. [Hub](https://www.getapp.co.uk/software/107617/hub) — 4.5/5 (29 reviews) — The all-in-one intranet that's tailored to your exact needs.
12. [Yonyx](https://www.getapp.co.uk/software/91207/agi-self-service) — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service
13. [Elium](https://www.getapp.co.uk/software/9697/elium) — 4.8/5 (41 reviews) — Smart knowledge for global operations and customer services
14. [Aha\!](https://www.getapp.co.uk/software/106671/aha) — 4.7/5 (561 reviews) — Platform for strategic product roadmapping
15. [TextExpander](https://www.getapp.co.uk/software/2035399/textexpander) — 4.7/5 (64 reviews) — Work faster \& smarter with TextExpander's powerful snippets.
16. [Lessons Learned Database](https://www.getapp.co.uk/software/110161/lessons-learned-database) — 4.5/5 (2 reviews) — A database for storing and searching for lessons learned
17. [Happeo](https://www.getapp.co.uk/software/113459/happeo) — 4.6/5 (38 reviews) — One place for company knowledge. Always accurate.
18. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
19. [Freshservice](https://www.getapp.co.uk/software/91351/freshservice) — 4.5/5 (724 reviews) — A complete IT service management (ITSM) tool for business
20. [The Generator](https://www.getapp.co.uk/software/2066245/the-generator) (0 reviews) — A simple and interactive course builder
21. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24116 reviews) — A single place for team communication and workflows
22. [Wix](https://www.getapp.co.uk/software/90955/wix) — 4.4/5 (10687 reviews) — Website builder \& business management platform
23. [monday.com](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (6040 reviews) — Project management software
24. [Microsoft SharePoint](https://www.getapp.co.uk/software/90850/sharepoint) — 4.4/5 (5435 reviews) — Collaboration \& content management platform
25. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5235 reviews) — Enhance employee management with the only all-in-one app

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## Related Categories

- [Content Management Systems](https://www.getapp.co.uk/directory/276/content-management-system-cms/software)
- [Intranet Software](https://www.getapp.co.uk/directory/1037/intranet/software)
- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software)
- [Knowledge Base Software](https://www.getapp.co.uk/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/257/knowledge-management/software> |
| de-AT | <https://www.getapp.at/directory/257/knowledge-management/software> |
| en | <https://www.getapp.com/collaboration-software/knowledge-management/> |
| en-AE | <https://www.getapp.ae/directory/257/knowledge-management/software> |
| en-AU | <https://www.getapp.com.au/directory/257/knowledge-management/software> |
| en-CA | <https://www.getapp.ca/directory/257/knowledge-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/257/knowledge-management/software> |
| en-IE | <https://www.getapp.ie/directory/257/knowledge-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/257/knowledge-management/software> |
| en-SG | <https://www.getapp.sg/directory/257/knowledge-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/257/knowledge-management/software> |
| es | <https://www.getapp.es/directory/257/knowledge-management/software> |
| es-CL | <https://www.getapp.cl/directory/257/knowledge-management/software> |
| es-CO | <https://www.getapp.com.co/directory/257/knowledge-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/257/knowledge-management/software> |
| fr | <https://www.getapp.fr/directory/257/knowledge-management/software> |
| fr-BE | <https://fr.getapp.be/directory/257/knowledge-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/257/knowledge-management/software> |
| nl | <https://www.getapp.nl/directory/257/knowledge-management/software> |
| nl-BE | <https://www.getapp.be/directory/257/knowledge-management/software> |
| pt | <https://www.getapp.com.br/directory/257/knowledge-management/software> |
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