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Here's our list of apps for Knowledge Management Software. Filters help you narrow down the results to find exactly what you’re looking for.
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
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Create a dynamic informational database your whole team can contribute to while they work with flexible knowledge management software so important material never gets lost when people move between teams or roles. Then easily find what you need with custom statuses, hashtags, and filters.
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The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success. Awarded for overall usability by Gartner Digital Markets for three consecutive quarters.
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tack Overflow for Teams is a collaborative knowledge management software that helps businesses streamline processes related to user tagging, document editing, gamification, and more from within a unified platform. With the question & answer module, staff members can automatically generate personalized alerts or tasks upon request for new informatio...
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With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems.
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Elium is the leading European SaaS for sharing knowledge around projects, processes and best practices, helping teams stay aligned and move faster. Available on desktop and mobile app, it integrates perfectly with Slack, Microsoft and Google G-Suite and is suitable for teams of all sizes and scope.
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Zendesk offers a smart knowledge base for self-service that integrates seamlessly into its help desk software. It can be used internally by agents for quick resolutions, and externally by customers. Companies that use Zendesk's knowledge base software can reduce support costs by 50%.
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Whale is a knowledge management software designed to help franchisees, managed service providers (MSPs), system companies, and real estate agencies create, maintain, and share knowledge including processes, policies, and procedures with employees.
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OneBar is an AI-enabled knowledge base tool, which integrates with Slack and lets IT helpdesk, HR departments, or legal professionals build FAQs or support content using conversations to resolve internal team issues.
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Document360 is a knowledge base platform which enables users to create and publish self-service knowledge bases or help centers using documentation, categorization, editing, and branding tools like markdown support, version management and rollback, preview functionality, and more.
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Powerful knowledge management solution that helps you bring in both crowd-sourced knowledge and content created by the internal team into a central knowledge hub. Promote self-service, enable personalized content discovery, and gain better customer insights. Get started free with your custom domain.
Read more about Tribe
Empower customers with knowledge management software.
Create stunning knowledge repositories & FAQs with ease.
✓ No setup fee
✓ Customer service 24/7
Start with a 14-Day free trial, no credit card needed, no contracts.
Read more about LiveAgent
Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.
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Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!
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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.
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The document review and workflow component of FileHold Document and Records management software is for organizations of 20 users or more. FileHold is Microsoft centric and has a 2 hour install guarantee - your users already know how to use it. Available on premise or in the cloud - mobile ready .
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SeamlessDesk is a cloud-based service desk software suite designed to help organizations of all sizes streamline their customer support processes. Respond to tickets with Help Desk, manage assets with Asset Manager, publish customizable articles with Knowledgebase, and much more.
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Cronycle can help you stay ahead of the market. The platform makes it easy for market research, product marketing, content marketing, and sales enablement teams to discover, harvest, and share crucial insights.
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LinkFacts software is a web-based concept and mind mapping application that allows users to visually create, develop, or share information, notions, and ideas. Key software features include surveys and feedback, data import and export, flowcharts, templates, and collaborative brainstorming tools.
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Galisto is a cloud-based knowledge sharing solution designed to help businesses exchange relevant information & facilitate collaboration across teams. It lets users organize content in entries & subjects according to date & time, as well as merge them permanently or temporarily for overview.
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Centralize, secure and wikify your Policies & Procedures, with approval workflow, version history, quizzes for training, attestation (acknowledgement), interactive checklists, risk management, web-chat & much more.
Read more about Staff.Wiki
KnowledgeIQ is a cloud-based knowledge management solution that helps businesses secure, centralize and share enterprise content. Make it easy for your teams in customer contact centers, service desks, frontline offices, and online self-service channels to find the right information, exactly when they need it. It provides knowledge management...
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BEATFlow is a workflow and knowledge management software that helps businesses in financial services, such as commercial banks, consulting firms, private equity firms, and investment banks, manage projects, discussions, ongoing activities, and more from within a unified platform. It allows staff members to handle capacity planning, schedule...
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Yammer is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Yammer provides a single, secure platform on which companies can share information, resources and business applications
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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.
Read more about SolarWinds Service Desk
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