---
description: See our list of the best rated Knowledge Management Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knowledge Management Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](https://www.getapp.co.uk/directory/257/knowledge-management/software)

# Knowledge Management Software

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> Knowledge Management Software are typically IT systems used to store, share, and retrieve information pertaining to people, processes, practices, culture, and content items within an organisation. The purpose of knowledge-sharing software is to assist employees in the identification and organisation of the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This knowledge management tool may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could also include other employees, board members, prospects, knowledge managers, and content creators. Knowledge management platforms help enable professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time, and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can potentially benefit both external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through collaboration across teams. As they reduce the need to rediscover information with every query, they can help make companies more efficient. By making information more readily available to customers, they could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical features of knowledge management tools are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Cloud-based knowledge management software can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

Check out GetApp's variety of different knowledge-sharing software options, including knowledge management software for UK businesses. 

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## Products

1. [Universal Knowledge](https://www.getapp.co.uk/software/105247/universal-knowledge) — 4.6/5 (13 reviews) — Multi-solution knowledge management product
2. [Document360](https://www.getapp.co.uk/software/120723/document360) — 4.7/5 (292 reviews) — AI-powered knowledge base and documentation software
3. [Freshservice](https://www.getapp.co.uk/software/91351/freshservice) — 4.5/5 (765 reviews) — A complete IT service management (ITSM) tool for business
4. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4086 reviews) — AI powered customer service across all channels
5. [Axero](https://www.getapp.co.uk/software/90839/axero) — 4.5/5 (88 reviews) — Intranet software and collaboration solutions.
6. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24151 reviews) — A single place for team communication and workflows
7. [Wix](https://www.getapp.co.uk/software/90955/wix) — 4.4/5 (10733 reviews) — Website builder \& business management platform
8. [monday.com AI Work Platform](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (6074 reviews) — Project management software
9. [Microsoft SharePoint](https://www.getapp.co.uk/software/90850/sharepoint) — 4.4/5 (5452 reviews) — Collaboration \& content management platform
10. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5302 reviews) — Enhance employee management with the only all-in-one app
11. [Confluence](https://www.getapp.co.uk/software/90949/confluence) — 4.5/5 (3703 reviews) — Remote team collaboration and knowledge workspace
12. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3465 reviews) — Online helpdesk system and customer service software
13. [Notion](https://www.getapp.co.uk/software/132111/notion) — 4.7/5 (2780 reviews) — Project and task management tool
14. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
15. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
16. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (997 reviews) — All in one business management workspace
17. [TeamSupport](https://www.getapp.co.uk/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
18. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud) — 4.5/5 (825 reviews) — AI powered customer service management platform
19. [Microsoft Viva Engage](https://www.getapp.co.uk/software/10029/yammer) — 4.2/5 (819 reviews) — Enterprise Social Network (ESN) to connect and communicate
20. [JIRA Service Management](https://www.getapp.co.uk/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
21. [Guru](https://www.getapp.co.uk/software/123167/guru) — 4.8/5 (640 reviews) — Connect all company knowledge. Access it everywhere. Build t
22. [SolarWinds Service Desk](https://www.getapp.co.uk/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
23. [Aha\!](https://www.getapp.co.uk/software/106671/aha) — 4.7/5 (562 reviews) — Platform for strategic product management
24. [SysAid](https://www.getapp.co.uk/software/90863/sysaid) — 4.5/5 (521 reviews) — AI-enabled ITSM platform for businesses of all sizes
25. [Trainual](https://www.getapp.co.uk/software/116523/trainual) — 4.8/5 (509 reviews) — Onboarding and training software

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## Related Categories

- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Training Software](https://www.getapp.co.uk/directory/266/training/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [Content Management Systems](https://www.getapp.co.uk/directory/276/content-management-system-cms/software)
- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/257/knowledge-management/software> |
| de-AT | <https://www.getapp.at/directory/257/knowledge-management/software> |
| en | <https://www.getapp.com/collaboration-software/knowledge-management/> |
| en-AE | <https://www.getapp.ae/directory/257/knowledge-management/software> |
| en-AU | <https://www.getapp.com.au/directory/257/knowledge-management/software> |
| en-CA | <https://www.getapp.ca/directory/257/knowledge-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/257/knowledge-management/software> |
| en-IE | <https://www.getapp.ie/directory/257/knowledge-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/257/knowledge-management/software> |
| en-SG | <https://www.getapp.sg/directory/257/knowledge-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/257/knowledge-management/software> |
| es | <https://www.getapp.es/directory/257/knowledge-management/software> |
| es-CL | <https://www.getapp.cl/directory/257/knowledge-management/software> |
| es-CO | <https://www.getapp.com.co/directory/257/knowledge-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/257/knowledge-management/software> |
| fr | <https://www.getapp.fr/directory/257/knowledge-management/software> |
| fr-BE | <https://fr.getapp.be/directory/257/knowledge-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/257/knowledge-management/software> |
| nl | <https://www.getapp.nl/directory/257/knowledge-management/software> |
| nl-BE | <https://www.getapp.be/directory/257/knowledge-management/software> |
| pt | <https://www.getapp.com.br/directory/257/knowledge-management/software> |
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