---
description: See our list of the best rated Knowledge Management Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knowledge Management Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](https://www.getapp.co.uk/directory/257/knowledge-management/software)

# Knowledge Management Software

Canonical: https://www.getapp.co.uk/directory/257/knowledge-management/software

Page: 1 / 17\
Next: [Next page](https://www.getapp.co.uk/directory/257/knowledge-management/software?page=2)

> Knowledge Management Software are typically IT systems used to store, share, and retrieve information pertaining to people, processes, practices, culture, and content items within an organisation. The purpose of knowledge-sharing software is to assist employees in the identification and organisation of the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This knowledge management tool may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could also include other employees, board members, prospects, knowledge managers, and content creators. Knowledge management platforms help enable professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time, and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can potentially benefit both external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through collaboration across teams. As they reduce the need to rediscover information with every query, they can help make companies more efficient. By making information more readily available to customers, they could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical features of knowledge management tools are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Cloud-based knowledge management software can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

Check out GetApp's variety of different knowledge-sharing software options, including knowledge management software for UK businesses. 

-----

## Products

1. [Document360](https://www.getapp.co.uk/software/120723/document360) — 4.7/5 (292 reviews) — AI-powered knowledge base platform for all teams
2. [Universal Knowledge](https://www.getapp.co.uk/software/105247/kps-knowledge-management-software) — 4.6/5 (13 reviews) — Multi-solution knowledge management product
3. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24236 reviews) — A single place for team communication and workflows
4. [Wix](https://www.getapp.co.uk/software/90955/wix) — 4.4/5 (10806 reviews) — Website builder \& business management platform
5. [monday AI Work Platform](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (6129 reviews) — Integrated management system software for ISO 9001, 14001 and 27001, built in Germany
6. [Microsoft SharePoint](https://www.getapp.co.uk/software/90850/sharepoint) — 4.4/5 (5471 reviews) — Collaboration \& content management platform
7. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5322 reviews) — Enhance employee management with the only all-in-one app
8. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4114 reviews) — AI powered customer service across all channels
9. [Confluence](https://www.getapp.co.uk/software/90949/confluence) — 4.5/5 (3724 reviews) — Remote team collaboration and knowledge workspace
10. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3494 reviews) — Cloud-based AI help desk for teams of all sizes
11. [Notion](https://www.getapp.co.uk/software/132111/notion) — 4.7/5 (2843 reviews) — Project and task management tool
12. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
13. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
14. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (1008 reviews) — Cloud \& on-premises workspace for all business sizes
15. [TeamSupport](https://www.getapp.co.uk/software/8670/teamsupport) — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
16. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
17. [Microsoft Viva Engage](https://www.getapp.co.uk/software/10029/yammer) — 4.2/5 (819 reviews) — Enterprise Social Network (ESN) to connect and communicate
18. [Freshservice](https://www.getapp.co.uk/software/91351/freshservice) — 4.5/5 (805 reviews) — A complete IT service management (ITSM) tool for business
19. [JIRA Service Management](https://www.getapp.co.uk/software/91811/jira-service-management) — 4.5/5 (779 reviews) — IT service platform for unified support
20. [Guru](https://www.getapp.co.uk/software/123167/guru) — 4.8/5 (640 reviews) — Cloud-based governed knowledge platform for enterprises
21. [SolarWinds Service Desk](https://www.getapp.co.uk/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
22. [Aha\!](https://www.getapp.co.uk/software/106671/aha) — 4.7/5 (566 reviews) — Platform for strategic product management
23. [SysAid](https://www.getapp.co.uk/software/90863/sysaid) — 4.5/5 (528 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
24. [Trainual](https://www.getapp.co.uk/software/116523/trainual) — 4.8/5 (510 reviews) — Onboarding and training software
25. [Flowlu](https://www.getapp.co.uk/software/110491/flowlu) — 4.8/5 (387 reviews) — Work automation and team collaboration in one platform.

-----

Page: 1 / 17\
Next: [Next page](https://www.getapp.co.uk/directory/257/knowledge-management/software?page=2)

## Related Categories

- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)
- [Intranet Software](https://www.getapp.co.uk/directory/1037/intranet/software)
- [Content Management Systems](https://www.getapp.co.uk/directory/276/content-management-system-cms/software)
- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [Training Software](https://www.getapp.co.uk/directory/266/training/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/257/knowledge-management/software> |
| de-AT | <https://www.getapp.at/directory/257/knowledge-management/software> |
| en | <https://www.getapp.com/collaboration-software/knowledge-management/> |
| en-AE | <https://www.getapp.ae/directory/257/knowledge-management/software> |
| en-AU | <https://www.getapp.com.au/directory/257/knowledge-management/software> |
| en-CA | <https://www.getapp.ca/directory/257/knowledge-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/257/knowledge-management/software> |
| en-IE | <https://www.getapp.ie/directory/257/knowledge-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/257/knowledge-management/software> |
| en-SG | <https://www.getapp.sg/directory/257/knowledge-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/257/knowledge-management/software> |
| es | <https://www.getapp.es/directory/257/knowledge-management/software> |
| es-CL | <https://www.getapp.cl/directory/257/knowledge-management/software> |
| es-CO | <https://www.getapp.com.co/directory/257/knowledge-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/257/knowledge-management/software> |
| fr | <https://www.getapp.fr/directory/257/knowledge-management/software> |
| fr-BE | <https://fr.getapp.be/directory/257/knowledge-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/257/knowledge-management/software> |
| nl | <https://www.getapp.nl/directory/257/knowledge-management/software> |
| nl-BE | <https://www.getapp.be/directory/257/knowledge-management/software> |
| pt | <https://www.getapp.com.br/directory/257/knowledge-management/software> |
| pt-PT | <https://www.getapp.pt/directory/257/knowledge-management/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp"]},{"name":"GetApp UK","url":"https://www.getapp.co.uk/","@id":"https://www.getapp.co.uk/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.co.uk/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Knowledge Management Software","description":"See our list of the best rated Knowledge Management Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.","url":"https://www.getapp.co.uk/directory/257/knowledge-management/software","about":{"@id":"https://www.getapp.co.uk/directory/257/knowledge-management/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.co.uk/directory/257/knowledge-management/software#breadcrumblist"},"@id":"https://www.getapp.co.uk/directory/257/knowledge-management/software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"mainEntity":{"@id":"https://www.getapp.co.uk/directory/257/knowledge-management/software#itemlist"}},{"@id":"https://www.getapp.co.uk/directory/257/knowledge-management/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Management Software","position":2,"item":"https://www.getapp.co.uk/directory/257/knowledge-management/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Knowledge Management Software - Prices &amp; Reviews | GetApp UK 2026","@context":"https://schema.org","@id":"https://www.getapp.co.uk/directory/257/knowledge-management/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Document360","position":1,"image":"https://images.g2crowd.com/uploads/product/image/521d08f2e35863117ed1e31e54bcf944/document360.png","url":"https://www.getapp.co.uk/software/120723/document360","@type":"ListItem"},{"name":"Universal Knowledge","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01213b8a-835d-4d4a-85e6-e4e8f1a0fe27.png","url":"https://www.getapp.co.uk/software/105247/kps-knowledge-management-software","@type":"ListItem"},{"name":"Slack","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.getapp.co.uk/software/91563/slack","@type":"ListItem"},{"name":"Wix","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/868db486-b684-43a7-827e-5e14b017756d.png","url":"https://www.getapp.co.uk/software/90955/wix","@type":"ListItem"},{"name":"monday AI Work Platform","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/464cd3be-e2b8-4f9b-a572-577e31770f58.png","url":"https://www.getapp.co.uk/software/91734/monday-com","@type":"ListItem"},{"name":"Microsoft SharePoint","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e9ca41d-839b-478a-8689-5af7e6b22439.png","url":"https://www.getapp.co.uk/software/90850/sharepoint","@type":"ListItem"},{"name":"Connecteam","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb9cf79-d85e-4c42-b830-38b3ba6e5ea1.png","url":"https://www.getapp.co.uk/software/105401/connecteam","@type":"ListItem"},{"name":"Zendesk Suite","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.co.uk/software/9448/zendesk","@type":"ListItem"},{"name":"Confluence","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c59cf6b8-ebd8-4c69-8658-9435f095413a.png","url":"https://www.getapp.co.uk/software/90949/confluence","@type":"ListItem"},{"name":"Freshdesk","position":10,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.co.uk/software/10317/freshdesk","@type":"ListItem"},{"name":"Notion","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/926fd60f-776a-41e5-9660-57c112abf44d.png","url":"https://www.getapp.co.uk/software/132111/notion","@type":"ListItem"},{"name":"Zoho Desk","position":12,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.co.uk/software/10036/zoho-desk","@type":"ListItem"},{"name":"LiveAgent","position":13,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.co.uk/software/91301/liveagent","@type":"ListItem"},{"name":"Bitrix24","position":14,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.co.uk/software/90602/bitrix24","@type":"ListItem"},{"name":"TeamSupport","position":15,"image":"https://images.g2crowd.com/uploads/product/image/416ca5666ada5ea6307719ddd360286a/teamsupport.png","url":"https://www.getapp.co.uk/software/8670/teamsupport","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.co.uk/software/91754/salesforce","@type":"ListItem"},{"name":"Microsoft Viva Engage","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d047246-41f0-409a-8db1-4f75ca97b48b.webp","url":"https://www.getapp.co.uk/software/10029/yammer","@type":"ListItem"},{"name":"Freshservice","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.co.uk/software/91351/freshservice","@type":"ListItem"},{"name":"JIRA Service Management","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.co.uk/software/91811/jira-service-management","@type":"ListItem"},{"name":"Guru","position":20,"image":"https://images.g2crowd.com/uploads/product/image/911354aa9fcdd7280a5bf61aee42fc72/guru.png","url":"https://www.getapp.co.uk/software/123167/guru","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.getapp.co.uk/software/1336/solarwinds-service-desk","@type":"ListItem"},{"name":"Aha!","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29fbb3ae-ce4d-4596-93d4-5a49d4cfdadc.png","url":"https://www.getapp.co.uk/software/106671/aha","@type":"ListItem"},{"name":"SysAid","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.getapp.co.uk/software/90863/sysaid","@type":"ListItem"},{"name":"Trainual","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/42813a97-73e0-46fa-9f50-94f6341cbe71.png","url":"https://www.getapp.co.uk/software/116523/trainual","@type":"ListItem"},{"name":"Flowlu","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2e45592e-f1b8-4a62-9c2e-1bd35bc46729.jpeg","url":"https://www.getapp.co.uk/software/110491/flowlu","@type":"ListItem"}],"numberOfItems":25}
</script>