---
description: View GetApp's list to see the best-rated Mac Call Centre Software. We provide UK business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Call Centre Software for Mac - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software for Mac](https://www.getapp.co.uk/directory/275/call-center/software)

# Call Centre Software

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Next: [Next page](https://www.getapp.co.uk/directory/275/call-center/deployment-options/mac/software?page=2)

> Call Centre Software are tools that help organisations manage their inbound and outbound communications with customers over the telephone. Call Centre Software may be used for activities related to marketing, sales, product support, and customer queries. Call centre solutions automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records so that they can review prior conversation logs before handling a call. Call centre solutions can also be used for follow-ups, feedback requests, and supervisor inputs through call barging and other techniques. They can help streamline repetitive processes, give operators full visibility into call logs and prior queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt support for customers. When compared against conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs. Call centre software comes with a long list of features. These include call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also comes with interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another common feature of call centre software is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre software is evolving and extending to channels such as email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Related to call centre software is call centre reporting software, which is a type of call centre solution that works to compile data regarding call centres into reports to analyse overall performance.

GetApp lists a range of call centre software options for small businesses. To discover the best call centre software for your UK business, take a look at GetApp's listings.

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## Products

1. [3CX](https://www.getapp.co.uk/software/103409/3cx) — 4.4/5 (468 reviews) — Web \& mobile-based (Android, iOS) communications system.
2. [ServiceOS](https://www.getapp.co.uk/software/2057183/serviceos) — 5.0/5 (32 reviews) — Field service management solution
3. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (890 reviews) — 100% cloud phone for startups and SMEs
4. [Newfies-Dialer](https://www.getapp.co.uk/software/105253/newfies-dialer) — 5.0/5 (4 reviews) — Cloud callcenter for remote sales and customer communication
5. [VINSI](https://www.getapp.co.uk/software/2094164/vinsi) — 5.0/5 (10 reviews) — AI platform for voice agents \& customer ops
6. [Webex Suite](https://www.getapp.co.uk/software/10375/webex) — 4.4/5 (7416 reviews) — Cloud-based unified collaboration suite for enterprises
7. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
8. [RingEX](https://www.getapp.co.uk/software/105173/ringcentral-mvp) — 4.2/5 (1206 reviews) — RingEX - AI meets trusted communications
9. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
10. [Nextiva](https://www.getapp.co.uk/software/91289/nextiva) — 4.6/5 (919 reviews) — Cloud AI platform for unified business communications
11. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
12. [Talkdesk](https://www.getapp.co.uk/software/100659/talkdesk) — 4.5/5 (734 reviews) — Customer Experience. Automated.
13. [CallHippo](https://www.getapp.co.uk/software/107461/callhippo) — 4.4/5 (693 reviews) — Cloud-based phone system for sales, support \& growing teams
14. [GoTo Connect](https://www.getapp.co.uk/software/103797/GoTo-Connect) — 4.5/5 (671 reviews) — The first-ever truly unified voice and video solution.
15. [ActivTrak](https://www.getapp.co.uk/software/110667/activtrak) — 4.5/5 (591 reviews) — Cloud-based platform for managing workforce intelligence
16. [NiCE CXone](https://www.getapp.co.uk/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloud-based contact center software
17. [Dialpad](https://www.getapp.co.uk/software/103849/dialpad-sell) — 4.2/5 (571 reviews) — The AI-native platform where conversations become action.
18. [Agile CRM](https://www.getapp.co.uk/software/102073/agile-crm) — 4.1/5 (526 reviews) — Sales and marketing CRM for growing businesses
19. [Five9](https://www.getapp.co.uk/software/91276/five9) — 4.2/5 (487 reviews) — Cloud contact and call center software
20. [Aircall](https://www.getapp.co.uk/software/100333/aircall) — 4.2/5 (466 reviews) — Phone System for Support and Sales Teams
21. [Kixie PowerCall & SMS](https://www.getapp.co.uk/software/104961/kixie-powercall) — 4.6/5 (295 reviews) — Cloud-based sales engagement platform for sales teams
22. [MiVoice Business](https://www.getapp.co.uk/software/91612/MiVoice-Business-Solution) — 4.2/5 (283 reviews) — AI-powered communications solutions for all industries
23. [CloudTalk](https://www.getapp.co.uk/software/114835/cloudtalk) — 4.4/5 (271 reviews) — Cloud-based call center software for sales and support teams
24. [Genesys Cloud CX](https://www.getapp.co.uk/software/104597/genesys-cloud) — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
25. [VICIdial](https://www.getapp.co.uk/software/110383/vicidial) — 4.7/5 (266 reviews) — Open source call center software with predictive dialer

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Next: [Next page](https://www.getapp.co.uk/directory/275/call-center/deployment-options/mac/software?page=2)

## Related Categories

- [VoIP Phone Systems](https://www.getapp.co.uk/directory/1099/business-phone-systems/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software)
- [Auto Dialer Software](https://www.getapp.co.uk/directory/1067/auto-dialer/software)
- [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/275/call-center/software)
- [All Categories](https://www.getapp.co.uk/directory)

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