---
description: View GetApp's list to see the best-rated Mac Call Centre Software. We provide UK business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Call Centre Software for Mac - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software for Mac](https://www.getapp.co.uk/directory/275/call-center/software) > [Page 2](https://www.getapp.co.uk/directory/275/call-center/software?page=2)

# Call Centre Software

Canonical: https://www.getapp.co.uk/directory/275/call-center/software

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> Call Centre Software are tools that help organisations manage their inbound and outbound communications with customers over the telephone. Call Centre Software may be used for activities related to marketing, sales, product support, and customer queries. Call centre solutions automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records so that they can review prior conversation logs before handling a call. Call centre solutions can also be used for follow-ups, feedback requests, and supervisor inputs through call barging and other techniques. They can help streamline repetitive processes, give operators full visibility into call logs and prior queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt support for customers. When compared against conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs. Call centre software comes with a long list of features. These include call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also comes with interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another common feature of call centre software is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre software is evolving and extending to channels such as email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Related to call centre software is call centre reporting software, which is a type of call centre solution that works to compile data regarding call centres into reports to analyse overall performance.

GetApp lists a range of call centre software options for small businesses. To discover the best call centre software for your UK business, take a look at GetApp's listings.

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## Products

1. [XM for Customer Experience](https://www.getapp.co.uk/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
2. [RingCX](https://www.getapp.co.uk/software/105435/ringcentral-contact-centre) — 4.2/5 (253 reviews) — AI-powered contact center
3. [Zoom Phone](https://www.getapp.co.uk/software/2069748/zoom-phone) — 4.5/5 (243 reviews) — Cloud-based business phone system
4. [LogMeIn Rescue](https://www.getapp.co.uk/software/91045/logmein-rescue) — 4.6/5 (163 reviews) — Remote support for helpdesks, call centers and organizations
5. [CallTools](https://www.getapp.co.uk/software/105001/calltools) — 4.8/5 (155 reviews) — All-in-one predictive dialer \& inbound call center solution
6. [TenFold](https://www.getapp.co.uk/software/104701/tenfold-sales-dialer) — 4.7/5 (143 reviews) — Have better customer conversations
7. [Acefone](https://www.getapp.co.uk/software/2039647/acefone) — 4.6/5 (135 reviews) — VoIP Phone Service trusted by modern businesses
8. [LoopUp](https://www.getapp.co.uk/software/124879/loopup) — 4.6/5 (125 reviews) — Premium remote meeting solution
9. [Nextiva Contact Center](https://www.getapp.co.uk/software/2049433/nextiva-call-center) — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
10. [Mango Voice](https://www.getapp.co.uk/software/2056715/mango-voice) — 3.7/5 (109 reviews) — Making Communication Simple
11. [ZIWO](https://www.getapp.co.uk/software/131291/ziwo) — 4.7/5 (108 reviews) — API Based cloud contact center software with CRM Integration
12. [Toky](https://www.getapp.co.uk/software/108711/toky) — 4.2/5 (106 reviews) — Virtual phone system for business sales and customer support
13. [Bria](https://www.getapp.co.uk/software/131063/bria) — 4.3/5 (106 reviews) — VoIP communication and collaboration management solution
14. [Bright Pattern](https://www.getapp.co.uk/software/91164/servicepattern) — 4.8/5 (104 reviews) — Cloud Contact Center Software with Embedded AI
15. [Squaretalk](https://www.getapp.co.uk/software/106691/squaretalk-matrix) — 4.9/5 (101 reviews) — All-in-one contact center platform for sales automation
16. [Ameyo](https://www.getapp.co.uk/software/10033/ameyo-communication-suite) — 4.2/5 (100 reviews) — All-in-one Contact Center Software
17. [wolkvox](https://www.getapp.co.uk/software/2035031/wolkvox) — 4.6/5 (100 reviews) — Communication management system for contact centers
18. [MightyCall](https://www.getapp.co.uk/software/91059/mightycall) — 3.8/5 (95 reviews) — MightyCall's Call Center solution for your business.
19. [Amazon Connect](https://www.getapp.co.uk/software/2057092/amazon-connect) — 4.5/5 (92 reviews) — Scalable Omnichannel Contact Center Solution
20. [CxEngage](https://www.getapp.co.uk/software/111735/lifesize1) — 4.4/5 (91 reviews) — Video, audio \& web conferencing platform
21. [Efficy CRM](https://www.getapp.co.uk/software/100561/efficy-crm) — 4.0/5 (90 reviews) — Pay-less for more. Europe's most flexible CRM
22. [uContact](https://www.getapp.co.uk/software/105903/ucontact) — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
23. [Phonexa](https://www.getapp.co.uk/software/2036487/phonexa) — 5.0/5 (75 reviews) — Cloud-based all-in-one marketing platform
24. [FluentStream](https://www.getapp.co.uk/software/103301/fluentstream) — 4.6/5 (71 reviews) — Streamline Your SMB Communication Needs with FluentStream
25. [Vonage Contact Center](https://www.getapp.co.uk/software/101955/newvoicemedia) — 4.3/5 (70 reviews) — Cloud Contact Center \& Inside Sales Software for Salesforce

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## Related Categories

- [VoIP Phone Systems](https://www.getapp.co.uk/directory/1099/business-phone-systems/software)
- [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software)
- [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/275/call-center/software)
- [All Categories](https://www.getapp.co.uk/directory)

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