---
description: View GetApp's list to see the best-rated Mac Call Centre Software. We provide UK business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Call Centre Software for Mac - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software for Mac](https://www.getapp.co.uk/directory/275/call-center/software) > [Page 4](https://www.getapp.co.uk/directory/275/call-center/software?page=4)

# Call Centre Software

Canonical: https://www.getapp.co.uk/directory/275/call-center/software

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> Call Centre Software are tools that help organisations manage their inbound and outbound communications with customers over the telephone. Call Centre Software may be used for activities related to marketing, sales, product support, and customer queries. Call centre solutions automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records so that they can review prior conversation logs before handling a call. Call centre solutions can also be used for follow-ups, feedback requests, and supervisor inputs through call barging and other techniques. They can help streamline repetitive processes, give operators full visibility into call logs and prior queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt support for customers. When compared against conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs. Call centre software comes with a long list of features. These include call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also comes with interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another common feature of call centre software is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre software is evolving and extending to channels such as email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Related to call centre software is call centre reporting software, which is a type of call centre solution that works to compile data regarding call centres into reports to analyse overall performance.

GetApp lists a range of call centre software options for small businesses. To discover the best call centre software for your UK business, take a look at GetApp's listings.

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## Products

1. [Ytel](https://www.getapp.co.uk/software/104729/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Awarded Outbound Contact Center Software (24/7 U.S. Support)
2. [CDR Call Reporting for Cisco](https://www.getapp.co.uk/software/2057692/cdr-call-reporting-for-cisco) — 5.0/5 (25 reviews) — Unified Communication Solution
3. [RingCentral Engage Voice](https://www.getapp.co.uk/software/121023/ringcentral-engage-voice) — 4.5/5 (23 reviews) — Outbound contact center software for business of all sizes
4. [Natterbox](https://www.getapp.co.uk/software/102375/natterbox) — 4.1/5 (22 reviews) — The Voice Experts for Salesforce
5. [PIMS Dialer](https://www.getapp.co.uk/software/102281/pims-auto-dialer) — 4.5/5 (21 reviews) — Predictive dialer software for enterprise call centers
6. [Alvaria CX Suite](https://www.getapp.co.uk/software/109343/noble-solution-suite) — 4.0/5 (21 reviews) — Turn your customer experience into a competitive advantage.
7. [Dixa](https://www.getapp.co.uk/software/107757/dixa) — 4.3/5 (20 reviews) — Conversational Customer Service Software
8. [Ring.io](https://www.getapp.co.uk/software/102731/ringio) — 4.1/5 (19 reviews) — Intelligent sales call handling with native CRM integration
9. [Cloudya](https://www.getapp.co.uk/software/108449/nfon) — 4.0/5 (19 reviews) — Integrated business communications platform.
10. [inconnect](https://www.getapp.co.uk/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews) — Make Contact. Do Business.
11. [Sagicc](https://www.getapp.co.uk/software/2059988/sagicc) — 4.4/5 (19 reviews) — An intelligent customer service experience.
12. [Eloquant](https://www.getapp.co.uk/software/2067984/eloquant) — 4.3/5 (19 reviews) — Cloud Contact Center Customer Experience platform
13. [Ring4](https://www.getapp.co.uk/software/126227/ring4) — 4.1/5 (18 reviews) — Second phone number app for texting and calling
14. [Yodel](https://www.getapp.co.uk/software/129847/yodel-io) — 4.0/5 (18 reviews) — Business phone system for streamlining customer service
15. [TalkChief](https://www.getapp.co.uk/software/2044643/talkchief) — 4.9/5 (18 reviews) — TalkChief: Your Modern Business Phone
16. [Calilio](https://www.getapp.co.uk/software/2080125/calilio) — 4.3/5 (18 reviews) — Cloud-based business phone system for teams.
17. [DeepCall](https://www.getapp.co.uk/software/2082482/deepcall) — 4.9/5 (18 reviews) — AI-powered cloud communication suite
18. [CallShaper](https://www.getapp.co.uk/software/138615/callshaper) — 4.9/5 (16 reviews) — Revolutionizing Contact Center Performance with CallShaper.
19. [55PBX](https://www.getapp.co.uk/software/2057577/55pbx) — 5.0/5 (15 reviews) — Virtual PBX solution to boost your team's productivity
20. [Dialing Innovations Call Center Application Suite](https://www.getapp.co.uk/software/113229/call-center-application) — 4.8/5 (14 reviews) — Predictive dialer \& call automation for call centers
21. [BeInContact](https://www.getapp.co.uk/software/2052272/beincontact) — 4.4/5 (14 reviews) — Your 100% Cloud Omnichannel Contact Center solution
22. [Intalk.io](https://www.getapp.co.uk/software/2055896/intalk-io) — 4.1/5 (13 reviews) — Break All Communication Barriers with intalk.io
23. [Placetel](https://www.getapp.co.uk/software/107969/placetel) — 4.3/5 (11 reviews) — All-in-one - cloud calling, team messaging \& online meetings
24. [Balto](https://www.getapp.co.uk/software/115567/balto) — 4.3/5 (11 reviews) — AI-Powered Contact Center at Your Fingertips
25. [MegaDialer](https://www.getapp.co.uk/software/129955/megadialer) — 4.9/5 (11 reviews) — Call center solution for streamlining virtual telephony

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Next: [Next page](https://www.getapp.co.uk/directory/275/call-center/deployment-options/mac/software?page=5)

## Related Categories

- [VoIP Phone Systems](https://www.getapp.co.uk/directory/1099/business-phone-systems/software)
- [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software)
- [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/275/call-center/software)
- [All Categories](https://www.getapp.co.uk/directory)

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