---
description: View GetApp's list to see the best-rated Mac Call Centre Software. We provide UK business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Call Centre Software for Mac - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software for Mac](https://www.getapp.co.uk/directory/275/call-center/software) > [Page 5](https://www.getapp.co.uk/directory/275/call-center/software?page=5)

# Call Centre Software

Canonical: https://www.getapp.co.uk/directory/275/call-center/software

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> Call Centre Software are tools that help organisations manage their inbound and outbound communications with customers over the telephone. Call Centre Software may be used for activities related to marketing, sales, product support, and customer queries. Call centre solutions automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records so that they can review prior conversation logs before handling a call. Call centre solutions can also be used for follow-ups, feedback requests, and supervisor inputs through call barging and other techniques. They can help streamline repetitive processes, give operators full visibility into call logs and prior queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt support for customers. When compared against conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs. Call centre software comes with a long list of features. These include call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also comes with interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another common feature of call centre software is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre software is evolving and extending to channels such as email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Related to call centre software is call centre reporting software, which is a type of call centre solution that works to compile data regarding call centres into reports to analyse overall performance.

GetApp lists a range of call centre software options for small businesses. To discover the best call centre software for your UK business, take a look at GetApp's listings.

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## Products

1. [T-Max Predictive Dialer](https://www.getapp.co.uk/software/107039/t-max-predictive-dialer) — 5.0/5 (10 reviews) — Web-based predictive dialer for efficient outbound calling
2. [Help Lightning](https://www.getapp.co.uk/software/2032751/help-lightning) — 5.0/5 (10 reviews) — Remote assistance software to improve customer satisfaction.
3. [PhoneIQ](https://www.getapp.co.uk/software/2052751/phoneiq) — 4.8/5 (10 reviews) — Cloud Phone System and Call Center Software via Salesforce
4. [Fixzy Assist](https://www.getapp.co.uk/software/2059269/fixzy-assist) — 4.8/5 (10 reviews) — Remote virtual assistant solution
5. [CallMaker](https://www.getapp.co.uk/software/2064986/callmaker-1) — 4.8/5 (10 reviews) — Scopri i vantaggi del software per i call center CallMaker.
6. [HiperMe\!](https://www.getapp.co.uk/software/2072531/hiperme) — 4.8/5 (10 reviews) — Unified communications and contact center platform
7. [Steam-connect](https://www.getapp.co.uk/software/2059793/steam-connect) — 4.9/5 (9 reviews) — Empowering conversations
8. [Diabolocom](https://www.getapp.co.uk/software/2062119/diabolocom) — 4.9/5 (9 reviews) — Cloud software for call centers \& customer service.
9. [Surfboard](https://www.getapp.co.uk/software/2063472/surfboard) — 4.6/5 (9 reviews) — Support team scheduling, made simple.
10. [EasyPBX](https://www.getapp.co.uk/software/2073704/easypbx) — 4.9/5 (9 reviews) — Cloud-based phone system
11. [InGenius](https://www.getapp.co.uk/software/101945/ingenius) — 4.9/5 (8 reviews) — Computer telephony integration to fuel efficiency
12. [SightCall](https://www.getapp.co.uk/software/101969/sightcall-for-salesforce) — 4.1/5 (8 reviews) — The more you see, the better you serve
13. [IPscape](https://www.getapp.co.uk/software/2055356/ipscape) — 4.9/5 (8 reviews) — Cloud Contact Centre - Dialler, Voice, Email, Web Chat, SMS
14. [SingleComm](https://www.getapp.co.uk/software/2048970/singlecomm) — 4.1/5 (7 reviews) — Cloud-based contact center software with integrations
15. [QualityDesk](https://www.getapp.co.uk/software/2065529/qualitydesk) — 4.6/5 (7 reviews) — Cloud-based contact center tool for customer service.
16. [Callbox](https://www.getapp.co.uk/software/2074269/callbox) — 4.9/5 (7 reviews) — UCaaS, Cloud PBX, Contact Center, Omnichannel
17. [SanCCS](https://www.getapp.co.uk/software/2074443/sanccs) — 5.0/5 (6 reviews) — Attain the Best Call Center Solutions by SAN Softwares.
18. [Dezide](https://www.getapp.co.uk/software/101063/dezide) — 4.2/5 (5 reviews) — Interactive Troubleshooting Guides
19. [AuguTech](https://www.getapp.co.uk/software/107205/augutech) — 4.8/5 (5 reviews) — Hosted predictive dialer \& switch board solution.
20. [Tegsoft Contact Center](https://www.getapp.co.uk/software/2052993/tegsoft-contact-center) — 5.0/5 (5 reviews) — Tegsoft Telescope App
21. [Knowlarity](https://www.getapp.co.uk/software/2053490/knowlarity) — 4.0/5 (5 reviews) — Communicate. Collaborate. Accelerate.
22. [OMniLeads](https://www.getapp.co.uk/software/2078048/omnileads) — 4.2/5 (5 reviews) — Open-source contact center tool for customer communication.
23. [Voicespin](https://www.getapp.co.uk/software/2051163/voicespin) — 4.8/5 (5 reviews) — AI-based omnichannel contact center platform
24. [Newfies-Dialer](https://www.getapp.co.uk/software/105253/newfies-dialer) — 5.0/5 (4 reviews) — Cloud callcenter for remote sales and customer communication
25. [VoxDesk](https://www.getapp.co.uk/software/2058472/voxdesk) — 4.3/5 (4 reviews) — Call center software for enhancing customer experience

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Prev: [Previous page](https://www.getapp.co.uk/directory/275/call-center/deployment-options/mac/software?page=4)\
Next: [Next page](https://www.getapp.co.uk/directory/275/call-center/deployment-options/mac/software?page=6)

## Related Categories

- [VoIP Phone Systems](https://www.getapp.co.uk/directory/1099/business-phone-systems/software)
- [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software)
- [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/275/call-center/software)
- [All Categories](https://www.getapp.co.uk/directory)

-----

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