---
description: Discover the most popular Free Call Centre Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Call Centre Software Applications and Tools | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Free Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software) > [Page 3](https://www.getapp.co.uk/directory/275/call-center/software?page=3)

# Call Centre Software

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> Call Centre Software are tools that help organisations manage their inbound and outbound communications with customers over the telephone. Call Centre Software may be used for activities related to marketing, sales, product support, and customer queries. Call centre solutions automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records so that they can review prior conversation logs before handling a call. Call centre solutions can also be used for follow-ups, feedback requests, and supervisor inputs through call barging and other techniques. They can help streamline repetitive processes, give operators full visibility into call logs and prior queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt support for customers. When compared against conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs. Call centre software comes with a long list of features. These include call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also comes with interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another common feature of call centre software is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre software is evolving and extending to channels such as email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Related to call centre software is call centre reporting software, which is a type of call centre solution that works to compile data regarding call centres into reports to analyse overall performance.

GetApp lists a range of call centre software options for small businesses. To discover the best call centre software for your UK business, take a look at GetApp's listings.

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## Products

1. [Sprinklr](https://www.getapp.co.uk/software/100180/sprinklr) — 4.3/5 (90 reviews) — Social media management, analytics \& strategy planning.
2. [Voiptime Cloud](https://www.getapp.co.uk/software/107301/voiptime-cloud) — 4.8/5 (80 reviews) — Multichannel contact centre software for SMB and Enterprises
3. [FluentStream](https://www.getapp.co.uk/software/103301/fluentstream) — 4.6/5 (71 reviews) — Streamline Your SMB Communication Needs with FluentStream
4. [Kavkom](https://www.getapp.co.uk/software/2045643/predictive-dialer-pbx) — 4.7/5 (70 reviews) — Predictive dialer and telephony software for telemarketers
5. [Exotel](https://www.getapp.co.uk/software/2049507/exotel) — 4.3/5 (69 reviews) — Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI
6. [MyOperator](https://www.getapp.co.uk/software/2050887/myoperator) — 4.2/5 (68 reviews) — Business AI Operator - WhatsApp API and IVR automation
7. [AVOXI](https://www.getapp.co.uk/software/101045/avoxi-genius) — 4.8/5 (59 reviews) — Hosted business phone system and call center solution
8. [TCN](https://www.getapp.co.uk/software/115551/tcn) — 4.5/5 (57 reviews) — Cloud-based call center solution
9. [VoIPstudio](https://www.getapp.co.uk/software/108563/voipstudio) — 4.7/5 (55 reviews) — VoIPstudio: the no-hassle VoIP phone service for business
10. [Call Center Studio](https://www.getapp.co.uk/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Pay-as-you-go • Scalable • AI Powered • Better CX
11. [Zoho Voice](https://www.getapp.co.uk/software/2057395/zoho-voice) — 4.0/5 (46 reviews) — Cloud-based business phone for SMB sales and support teams
12. [Scorebuddy](https://www.getapp.co.uk/software/91775/scorebuddy) — 4.5/5 (43 reviews) — All-in-One Quality Management Platform for Contact Centers
13. [SparkTG VCC](https://www.getapp.co.uk/software/2046666/ivr) — 4.7/5 (42 reviews) — Top Contact Center solution that ensures your business grows
14. [Ultatel Cloud Business Phone System](https://www.getapp.co.uk/software/2048111/clarity-business-phone-system) — 4.7/5 (41 reviews) — ULTATEL | Phone and Teleommunication Solutions For Business
15. [WeKall](https://www.getapp.co.uk/software/2068005/wekall) — 4.5/5 (39 reviews) — Cloud-based contact center and telephony AI software
16. [Quiq](https://www.getapp.co.uk/software/109689/quiq-messaging) — 4.5/5 (37 reviews) — Business messaging solution - SMS, FB Messenger, Kik, \& Chat
17. [VirtualPBX](https://www.getapp.co.uk/software/1127/virtual-pbx) — 4.7/5 (36 reviews) — Trusted VoIP for any office, anywhere.
18. [Channels](https://www.getapp.co.uk/software/102347/crazycall) — 4.8/5 (36 reviews) — Power up your customer service
19. [User.com](https://www.getapp.co.uk/software/104019/user) — 4.6/5 (36 reviews) — The engine of growth. An all in one solution for user data.
20. [ClearTouch Operator](https://www.getapp.co.uk/software/2055543/cleartouch-operator) — 4.6/5 (36 reviews) — Cloud Contact Center Platform Provider
21. [Freshcaller](https://www.getapp.co.uk/software/108817/freshcaller) — 4.0/5 (35 reviews) — Modern Phone System for customer support \& sales
22. [Aloware](https://www.getapp.co.uk/software/118987/aloware) — 4.1/5 (34 reviews) — so much more than just a sales dialer
23. [MaxContact](https://www.getapp.co.uk/software/2039855/maxcontact) — 4.7/5 (33 reviews) — AI-powered customer engagement platform
24. [Callture](https://www.getapp.co.uk/software/2324/pbx) — 4.8/5 (32 reviews) — Virtual PBX software for small to medium businesses
25. [CloudAgent](https://www.getapp.co.uk/software/101069/cloudagent) — 4.5/5 (32 reviews) — Inbound, outbound \& blended cloud contact center

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## Related Categories

- [VoIP Phone Systems](https://www.getapp.co.uk/directory/1099/business-phone-systems/software)
- [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software)
- [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/275/call-center/software)
- [All Categories](https://www.getapp.co.uk/directory)

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