---
description: Discover the most popular Free Call Centre Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Call Centre Software Applications and Tools | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Free Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software) > [Page 5](https://www.getapp.co.uk/directory/275/call-center/software?page=5)

# Call Centre Software

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> Call Centre Software are tools that help organisations manage their inbound and outbound communications with customers over the telephone. Call Centre Software may be used for activities related to marketing, sales, product support, and customer queries. Call centre solutions automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records so that they can review prior conversation logs before handling a call. Call centre solutions can also be used for follow-ups, feedback requests, and supervisor inputs through call barging and other techniques. They can help streamline repetitive processes, give operators full visibility into call logs and prior queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt support for customers. When compared against conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs. Call centre software comes with a long list of features. These include call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also comes with interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another common feature of call centre software is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre software is evolving and extending to channels such as email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Related to call centre software is call centre reporting software, which is a type of call centre solution that works to compile data regarding call centres into reports to analyse overall performance.

GetApp lists a range of call centre software options for small businesses. To discover the best call centre software for your UK business, take a look at GetApp's listings.

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## Products

1. [Ring4](https://www.getapp.co.uk/software/126227/ring4) — 4.1/5 (18 reviews) — Second phone number app for texting and calling
2. [Adversus](https://www.getapp.co.uk/software/126375/adversus) — 4.8/5 (18 reviews) — Cloud-based dialer \& CRM solution
3. [Yodel](https://www.getapp.co.uk/software/129847/yodel-io) — 4.0/5 (18 reviews) — Business phone system for streamlining customer service
4. [TalkChief](https://www.getapp.co.uk/software/2044643/talkchief) — 4.9/5 (18 reviews) — TalkChief: Your Modern Business Phone
5. [Microcall](https://www.getapp.co.uk/software/2069081/microcall) — 4.6/5 (18 reviews) — Cloud-based call accounting software
6. [DeepCall](https://www.getapp.co.uk/software/2082482/deepcall) — 4.9/5 (18 reviews) — AI-powered cloud communication suite
7. [Samespace](https://www.getapp.co.uk/software/114783/samespace) — 3.6/5 (16 reviews) — Communication platform for sales \& helpdesk teams
8. [Intradiem](https://www.getapp.co.uk/software/129075/intradiem) — 4.4/5 (16 reviews) — Workforce automation solution for optimizing operations
9. [Ringba](https://www.getapp.co.uk/software/1983599/ringba) — 4.9/5 (16 reviews) — Cloud-based inbound call tracking software
10. [Nectar Desk](https://www.getapp.co.uk/software/2055897/nectar-desk-1) — 4.6/5 (16 reviews) — Call center software in the cloud
11. [55PBX](https://www.getapp.co.uk/software/2057577/55pbx) — 5.0/5 (15 reviews) — Virtual PBX solution to boost your team's productivity
12. [OXON](https://www.getapp.co.uk/software/106377/oxon) — 4.9/5 (14 reviews) — Cloud-based contact center management software
13. [LeadDesk](https://www.getapp.co.uk/software/129651/leaddesk) — 4.8/5 (13 reviews) — Clear and Efficient Sales and Customer Service Software
14. [InfoServ](https://www.getapp.co.uk/software/104931/infoserv) — 4.9/5 (12 reviews) — Integrated Call Center, Help Desk, and CRM software system
15. [SiDial](https://www.getapp.co.uk/software/2061745/sidial) — 5.0/5 (12 reviews) — Cloud-based data collection solution
16. [Doocti](https://www.getapp.co.uk/software/2062062/doocti) — 4.8/5 (12 reviews) — Computer Telephony Integration
17. [Placetel](https://www.getapp.co.uk/software/107969/placetel) — 4.3/5 (11 reviews) — All-in-one - cloud calling, team messaging \& online meetings
18. [MegaDialer](https://www.getapp.co.uk/software/129955/megadialer) — 4.9/5 (11 reviews) — Call center solution for streamlining virtual telephony
19. [Viewabo](https://www.getapp.co.uk/software/2057216/viewabo) — 4.5/5 (11 reviews) — Diagnose problems faster when you can see them.
20. [T-Max Predictive Dialer](https://www.getapp.co.uk/software/107039/t-max-predictive-dialer) — 5.0/5 (10 reviews) — Web-based predictive dialer for efficient outbound calling
21. [ZaiConversations](https://www.getapp.co.uk/software/110877/zaiconversations) — 4.9/5 (10 reviews) — Cloud-based communication solution for SMBs
22. [AgentCubed](https://www.getapp.co.uk/software/121271/agentcubed) — 4.4/5 (10 reviews) — Lead management and CRM solution for insurance businesses
23. [PhoneIQ](https://www.getapp.co.uk/software/2052751/phoneiq) — 4.8/5 (10 reviews) — Cloud Phone System and Call Center Software via Salesforce
24. [Inxide](https://www.getapp.co.uk/software/2055586/inxide) — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
25. [Fixzy Assist](https://www.getapp.co.uk/software/2059269/fixzy-assist) — 4.8/5 (10 reviews) — Remote virtual assistant solution

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## Related Categories

- [VoIP Phone Systems](https://www.getapp.co.uk/directory/1099/business-phone-systems/software)
- [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software)
- [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/275/call-center/software)
- [All Categories](https://www.getapp.co.uk/directory)

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