---
description: Discover the most popular Free Call Centre Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Call Centre Software Applications and Tools | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Free Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software) > [Page 6](https://www.getapp.co.uk/directory/275/call-center/software?page=6)

# Call Centre Software

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> Call Centre Software are tools that help organisations manage their inbound and outbound communications with customers over the telephone. Call Centre Software may be used for activities related to marketing, sales, product support, and customer queries. Call centre solutions automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records so that they can review prior conversation logs before handling a call. Call centre solutions can also be used for follow-ups, feedback requests, and supervisor inputs through call barging and other techniques. They can help streamline repetitive processes, give operators full visibility into call logs and prior queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt support for customers. When compared against conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs. Call centre software comes with a long list of features. These include call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also comes with interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another common feature of call centre software is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre software is evolving and extending to channels such as email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Related to call centre software is call centre reporting software, which is a type of call centre solution that works to compile data regarding call centres into reports to analyse overall performance.

GetApp lists a range of call centre software options for small businesses. To discover the best call centre software for your UK business, take a look at GetApp's listings.

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## Products

1. [CallMaker](https://www.getapp.co.uk/software/2064986/callmaker-1) — 4.8/5 (10 reviews) — Scopri i vantaggi del software per i call center CallMaker.
2. [InfiniTalk](https://www.getapp.co.uk/software/2066324/infinitalk) — 4.5/5 (10 reviews) — Communication management software for call centers
3. [HiperMe\!](https://www.getapp.co.uk/software/2072531/hiperme) — 4.8/5 (10 reviews) — Unified communications and contact center platform
4. [Steam-connect](https://www.getapp.co.uk/software/2059793/steam-connect) — 4.9/5 (9 reviews) — Empowering conversations
5. [EasyPBX](https://www.getapp.co.uk/software/2073704/easypbx) — 4.9/5 (9 reviews) — Cloud-based phone system
6. [InGenius](https://www.getapp.co.uk/software/101945/ingenius) — 4.9/5 (8 reviews) — Computer telephony integration to fuel efficiency
7. [SightCall](https://www.getapp.co.uk/software/101969/sightcall-for-salesforce) — 4.1/5 (8 reviews) — The more you see, the better you serve
8. [LeadsRain](https://www.getapp.co.uk/software/2043243/leadsrain) — 4.5/5 (8 reviews) — Cloud-Based Dialer
9. [QualityDesk](https://www.getapp.co.uk/software/2065529/qualitydesk) — 4.6/5 (7 reviews) — Cloud-based contact center tool for customer service.
10. [CallAI](https://www.getapp.co.uk/software/2068364/callai) — 4.7/5 (7 reviews) — AI-based call analysis platform
11. [Luware Nimbus](https://www.getapp.co.uk/software/2075450/luware-nimbus) — 4.4/5 (7 reviews) — AI-powered contact center for Microsoft Teams.
12. [Cyburdial](https://www.getapp.co.uk/software/2045475/cyburdial) — 5.0/5 (6 reviews) — CyburDial
13. [VBVoice](https://www.getapp.co.uk/software/10059/vbvoice) — 4.8/5 (5 reviews) — Interactive Voice Response (IVR) toolkit
14. [Voicent Predictive Dialer](https://www.getapp.co.uk/software/91633/voicent-predictive-dialer) — 5.0/5 (5 reviews) — Call Center Predictive Dialer | Hosted Predictive Dialer
15. [PhoneCall](https://www.getapp.co.uk/software/105825/phonecall) — 4.6/5 (5 reviews) — Scalable cloud contact center for telemarketing needs
16. [C2Perform](https://www.getapp.co.uk/software/110703/educationfolder) — 4.4/5 (5 reviews) — Cloud-based contact center performance management suite
17. [DialerAI](https://www.getapp.co.uk/software/126251/dialerai) — 4.8/5 (5 reviews) — Cloud callcenter for remote sales and customer communication
18. [ICTBroadcast](https://www.getapp.co.uk/software/121035/ictbroadcast) — 4.0/5 (5 reviews) — Unified fax, SMS, email \& voice communication platform
19. [Servetel](https://www.getapp.co.uk/software/130627/servetel) — 3.4/5 (5 reviews) — Communication management solution
20. [Contact Cloud](https://www.getapp.co.uk/software/2047030/contact-cloud) — 5.0/5 (5 reviews) — Omnichannel call center and business phone system
21. [Voice Clearity](https://www.getapp.co.uk/software/2052022/voice-clearity) — 4.6/5 (5 reviews) — Cloud Telephony Solution
22. [Tegsoft Contact Center](https://www.getapp.co.uk/software/2052993/tegsoft-contact-center) — 5.0/5 (5 reviews) — Tegsoft Telescope App
23. [ATLAS](https://www.getapp.co.uk/software/2075422/atlas-6) — 5.0/5 (5 reviews) — Inbound call tracking software
24. [OMniLeads](https://www.getapp.co.uk/software/2078048/omnileads) — 4.2/5 (5 reviews) — Open-source contact center tool for customer communication.
25. [Newfies-Dialer](https://www.getapp.co.uk/software/105253/newfies-dialer) — 5.0/5 (4 reviews) — Cloud callcenter for remote sales and customer communication

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Next: [Next page](https://www.getapp.co.uk/directory/275/call-center/pricing/free/software?page=7)

## Related Categories

- [VoIP Phone Systems](https://www.getapp.co.uk/directory/1099/business-phone-systems/software)
- [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software)
- [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/275/call-center/software)
- [All Categories](https://www.getapp.co.uk/directory)

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