---
description: Page 2 - See our list of the best rated Call Centre Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
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title: Page 2 - Call Centre Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software) > [Page 2](https://www.getapp.co.uk/directory/275/call-center/software?page=2)

# Call Centre Software

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> Call Centre Software are tools that help organisations manage their inbound and outbound communications with customers over the telephone. Call Centre Software may be used for activities related to marketing, sales, product support, and customer queries. Call centre solutions automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records so that they can review prior conversation logs before handling a call. Call centre solutions can also be used for follow-ups, feedback requests, and supervisor inputs through call barging and other techniques. They can help streamline repetitive processes, give operators full visibility into call logs and prior queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt support for customers. When compared against conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs. Call centre software comes with a long list of features. These include call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also comes with interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another common feature of call centre software is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre software is evolving and extending to channels such as email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Related to call centre software is call centre reporting software, which is a type of call centre solution that works to compile data regarding call centres into reports to analyse overall performance.

GetApp lists a range of call centre software options for small businesses. To discover the best call centre software for your UK business, take a look at GetApp's listings.

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## Products

1. [Twilio](https://www.getapp.co.uk/software/90610/twilio-communications-platform) — 4.4/5 (501 reviews) — Build, Scale, and Operate Customized Communication Solutions
2. [HubSpot Sales Hub](https://www.getapp.co.uk/software/101107/hubspot-saleshub) — 4.5/5 (497 reviews) — Freemium email productivity \& tracking for sales teams
3. [Five9](https://www.getapp.co.uk/software/91276/five9) — 4.2/5 (481 reviews) — Cloud contact and call center software
4. [Convoso](https://www.getapp.co.uk/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews) — AI virtual agent for call center automation
5. [Vonage Business Communications](https://www.getapp.co.uk/software/102429/vonage-business) — 4.0/5 (320 reviews) — Cloud-based business VoIP phone service
6. [DialedIn CCaaS](https://www.getapp.co.uk/software/104279/chasedata) — 4.8/5 (315 reviews) — Cloud-based contact center solution to streamline operations
7. [Kixie PowerCall](https://www.getapp.co.uk/software/104961/kixie) — 4.6/5 (293 reviews) — More Connections, Better Conversations. AI-enhanced RevComms
8. [MiVoice Business Solution](https://www.getapp.co.uk/software/91612/mivoice-business-solution) — 4.2/5 (283 reviews) — AI-powered communications solutions for all industries
9. [CloudTalk](https://www.getapp.co.uk/software/114835/cloudtalk) — 4.4/5 (268 reviews) — Cloud-based call center software for sales and support teams
10. [Calabrio ONE](https://www.getapp.co.uk/software/2073149/calabrio-one-suite) — 4.5/5 (263 reviews) — Comprehensive performance software for contact centers
11. [Genesys Cloud CX](https://www.getapp.co.uk/software/104597/genesys-cloud) — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
12. [XM for Customer Experience](https://www.getapp.co.uk/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
13. [RingCX](https://www.getapp.co.uk/software/105435/ringcentral-contact-centre) — 4.2/5 (253 reviews) — AI-powered contact center
14. [CallHub](https://www.getapp.co.uk/software/104345/callhub) — 4.4/5 (248 reviews) — The best all-in-one campaigning and organizing platform.
15. [Zoom Phone](https://www.getapp.co.uk/software/2069748/zoom-phone) — 4.5/5 (243 reviews) — Cloud-based business phone system
16. [PhoneBurner](https://www.getapp.co.uk/software/102341/phoneburner) — 4.8/5 (176 reviews) — Power dialer \& outbound sales acceleration software for SMBs
17. [LogMeIn Rescue](https://www.getapp.co.uk/software/91045/logmein-rescue) — 4.6/5 (163 reviews) — Remote support for helpdesks, call centers and organizations
18. [CallTools](https://www.getapp.co.uk/software/105001/calltools) — 4.8/5 (155 reviews) — All-in-one predictive dialer \& inbound call center solution
19. [TenFold](https://www.getapp.co.uk/software/104701/tenfold-sales-dialer) — 4.7/5 (143 reviews) — Have better customer conversations
20. [UJET](https://www.getapp.co.uk/software/110527/ujet) — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
21. [Gladly](https://www.getapp.co.uk/software/106673/gladly) — 4.8/5 (139 reviews) — Cloud-based customer service platform
22. [Readymode](https://www.getapp.co.uk/software/107701/xencall) — 4.6/5 (136 reviews) — Cloud-based, all-in-one predictive dialer for outbound sales
23. [Acefone](https://www.getapp.co.uk/software/2039647/acefone) — 4.6/5 (135 reviews) — VoIP Phone Service trusted by modern businesses
24. [XCALLY](https://www.getapp.co.uk/software/112271/xcally) — 4.8/5 (130 reviews) — Omnichannel contact center management
25. [LoopUp](https://www.getapp.co.uk/software/124879/loopup) — 4.6/5 (125 reviews) — Premium remote meeting solution

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Next: [Next page](https://www.getapp.co.uk/directory/275/call-center/software?page=3)

## Related Categories

- [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software)
- [Call Tracking Software](https://www.getapp.co.uk/directory/749/call-tracking/software)
- [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/275/call-center/software)
- [All Categories](https://www.getapp.co.uk/directory)

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