---
description: Page 3 - See our list of the best rated Call Centre Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 3 - Call Centre Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software) > [Page 3](https://www.getapp.co.uk/directory/275/call-center/software?page=3)

# Call Centre Software

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> Call Centre Software are tools that help organisations manage their inbound and outbound communications with customers over the telephone. Call Centre Software may be used for activities related to marketing, sales, product support, and customer queries. Call centre solutions automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records so that they can review prior conversation logs before handling a call. Call centre solutions can also be used for follow-ups, feedback requests, and supervisor inputs through call barging and other techniques. They can help streamline repetitive processes, give operators full visibility into call logs and prior queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt support for customers. When compared against conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs. Call centre software comes with a long list of features. These include call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also comes with interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another common feature of call centre software is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre software is evolving and extending to channels such as email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Related to call centre software is call centre reporting software, which is a type of call centre solution that works to compile data regarding call centres into reports to analyse overall performance.

GetApp lists a range of call centre software options for small businesses. To discover the best call centre software for your UK business, take a look at GetApp's listings.

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## Products

1. [Nextiva Contact Center](https://www.getapp.co.uk/software/2049433/nextiva-call-center) — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
2. [Mango Voice](https://www.getapp.co.uk/software/2056715/mango-voice) — 3.7/5 (109 reviews) — Making Communication Simple
3. [ZIWO](https://www.getapp.co.uk/software/131291/ziwo) — 4.7/5 (108 reviews) — API Based cloud contact center software with CRM Integration
4. [Toky](https://www.getapp.co.uk/software/108711/toky) — 4.2/5 (106 reviews) — Virtual phone system for business sales and customer support
5. [Bria](https://www.getapp.co.uk/software/131063/bria) — 4.3/5 (106 reviews) — VoIP communication and collaboration management solution
6. [Bright Pattern](https://www.getapp.co.uk/software/91164/servicepattern) — 4.8/5 (104 reviews) — Cloud Contact Center Software with Embedded AI
7. [Glassix](https://www.getapp.co.uk/software/2068829/glassix) — 5.0/5 (103 reviews) — One inbox, countless smiles
8. [Squaretalk](https://www.getapp.co.uk/software/106691/squaretalk-matrix) — 4.9/5 (101 reviews) — All-in-one contact center platform for sales automation
9. [Ameyo](https://www.getapp.co.uk/software/10033/ameyo-communication-suite) — 4.2/5 (100 reviews) — All-in-one Contact Center Software
10. [wolkvox](https://www.getapp.co.uk/software/2035031/wolkvox) — 4.6/5 (100 reviews) — Communication management system for contact centers
11. [Anywhere365](https://www.getapp.co.uk/software/2052339/anywhere365) — 4.3/5 (100 reviews) — Contact center management software
12. [InfoFlo](https://www.getapp.co.uk/software/91218/infoflo) — 4.5/5 (96 reviews) — HIPAA compaliant case management software
13. [Fullfree](https://www.getapp.co.uk/software/2066281/fullfree) — 4.6/5 (96 reviews) — Cloud-based no code CRM software
14. [Zingtree](https://www.getapp.co.uk/software/103425/zingtree) — 4.4/5 (95 reviews) — Build interactive decision trees that guide your teams.
15. [MightyCall](https://www.getapp.co.uk/software/91059/mightycall) — 3.8/5 (95 reviews) — MightyCall's Call Center solution for your business.
16. [HoduCC](https://www.getapp.co.uk/software/456711/hoducc) — 4.6/5 (95 reviews) — HoduCC Contact center software for sales and support teams
17. [fonio.ai](https://www.getapp.co.uk/software/2079895/fonio-ai) — 4.9/5 (95 reviews) — German AI phone-assistant
18. [Amazon Connect](https://www.getapp.co.uk/software/2057092/amazon-connect) — 4.5/5 (92 reviews) — Scalable Omnichannel Contact Center Solution
19. [CxEngage](https://www.getapp.co.uk/software/111735/lifesize1) — 4.4/5 (91 reviews) — Video, audio \& web conferencing platform
20. [Avaya UCaaS](https://www.getapp.co.uk/software/2062971/crm-central) — 4.4/5 (91 reviews) — Unified communications platform
21. [Sprinklr](https://www.getapp.co.uk/software/100180/sprinklr) — 4.3/5 (90 reviews) — Social media management, analytics \& strategy planning.
22. [Efficy CRM](https://www.getapp.co.uk/software/100561/efficy-crm) — 4.0/5 (90 reviews) — Pay-less for more. Europe's most flexible CRM
23. [Ricochet360](https://www.getapp.co.uk/software/127955/ricochet) — 4.8/5 (82 reviews) — Customer relationship management and auto dialer solution
24. [uContact](https://www.getapp.co.uk/software/105903/ucontact) — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
25. [Voiptime Cloud](https://www.getapp.co.uk/software/107301/voiptime-cloud) — 4.8/5 (80 reviews) — Multichannel contact centre software for SMB and Enterprises

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Next: [Next page](https://www.getapp.co.uk/directory/275/call-center/software?page=4)

## Related Categories

- [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software)
- [Call Tracking Software](https://www.getapp.co.uk/directory/749/call-tracking/software)
- [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/275/call-center/software)
- [All Categories](https://www.getapp.co.uk/directory)

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