---
description: Page 4 - See our list of the best rated Call Centre Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 4 - Call Centre Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software) > [Page 4](https://www.getapp.co.uk/directory/275/call-center/software?page=4)

# Call Centre Software

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> Call Centre Software are tools that help organisations manage their inbound and outbound communications with customers over the telephone. Call Centre Software may be used for activities related to marketing, sales, product support, and customer queries. Call centre solutions automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records so that they can review prior conversation logs before handling a call. Call centre solutions can also be used for follow-ups, feedback requests, and supervisor inputs through call barging and other techniques. They can help streamline repetitive processes, give operators full visibility into call logs and prior queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt support for customers. When compared against conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs. Call centre software comes with a long list of features. These include call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also comes with interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another common feature of call centre software is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre software is evolving and extending to channels such as email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Related to call centre software is call centre reporting software, which is a type of call centre solution that works to compile data regarding call centres into reports to analyse overall performance.

GetApp lists a range of call centre software options for small businesses. To discover the best call centre software for your UK business, take a look at GetApp's listings.

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## Products

1. [Kustomer](https://www.getapp.co.uk/software/109551/kustomer) — 4.6/5 (79 reviews) — Modern Customer Service Software For Customer-First Brands
2. [Phonexa](https://www.getapp.co.uk/software/2036487/phonexa) — 5.0/5 (75 reviews) — Cloud-based all-in-one marketing platform
3. [Dialshree](https://www.getapp.co.uk/software/2059915/dialshree) — 4.7/5 (74 reviews) — Cloud-based contact center solution
4. [FluentStream](https://www.getapp.co.uk/software/103301/fluentstream) — 4.6/5 (71 reviews) — Streamline Your SMB Communication Needs with FluentStream
5. [Vonage Contact Center](https://www.getapp.co.uk/software/101955/newvoicemedia) — 4.3/5 (70 reviews) — Cloud Contact Center \& Inside Sales Software for Salesforce
6. [Kavkom](https://www.getapp.co.uk/software/2045643/predictive-dialer-pbx) — 4.7/5 (70 reviews) — Predictive dialer and telephony software for telemarketers
7. [Aspect Unified IP](https://www.getapp.co.uk/software/108205/aspect-unified-ip) — 4.3/5 (69 reviews) — Enable inbound and outbound omni-channel contact.
8. [RingByName](https://www.getapp.co.uk/software/2039011/ringbyname) — 4.6/5 (69 reviews) — VoIP solution to streamline client communication
9. [Exotel](https://www.getapp.co.uk/software/2049507/exotel) — 4.3/5 (69 reviews) — Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI
10. [MyOperator](https://www.getapp.co.uk/software/2050887/myoperator) — 4.2/5 (68 reviews) — Business AI Operator - WhatsApp API and IVR automation
11. [Zadarma](https://www.getapp.co.uk/software/114645/zadarma) — 3.7/5 (64 reviews) — Business phone system for companies of all sizes
12. [AVOXI](https://www.getapp.co.uk/software/101045/avoxi-genius) — 4.8/5 (59 reviews) — Hosted business phone system and call center solution
13. [TCN](https://www.getapp.co.uk/software/115551/tcn) — 4.5/5 (57 reviews) — Cloud-based call center solution
14. [VoIPstudio](https://www.getapp.co.uk/software/108563/voipstudio) — 4.7/5 (55 reviews) — VoIPstudio: the no-hassle VoIP phone service for business
15. [3CLogic](https://www.getapp.co.uk/software/90943/3clogic-cloud-contact-center-software) — 4.3/5 (49 reviews) — Cloud Call Center Solutions
16. [Sharpen](https://www.getapp.co.uk/software/101875/voice) — 4.4/5 (48 reviews) — Happy Agents. Happy Customers.
17. [8x8 Contact Center](https://www.getapp.co.uk/software/107107/contactnow) — 4.3/5 (47 reviews) — One solution for every customer interaction.
18. [Call Center Studio](https://www.getapp.co.uk/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Pay-as-you-go • Scalable • AI Powered • Better CX
19. [Zoho Voice](https://www.getapp.co.uk/software/2057395/zoho-voice) — 4.0/5 (46 reviews) — Cloud-based business phone for SMB sales and support teams
20. [Scorebuddy](https://www.getapp.co.uk/software/91775/scorebuddy) — 4.5/5 (43 reviews) — All-in-One Quality Management Platform for Contact Centers
21. [SparkTG VCC](https://www.getapp.co.uk/software/2046666/ivr) — 4.7/5 (42 reviews) — Top Contact Center solution that ensures your business grows
22. [Ultatel Cloud Business Phone System](https://www.getapp.co.uk/software/2048111/clarity-business-phone-system) — 4.7/5 (41 reviews) — ULTATEL | Phone and Teleommunication Solutions For Business
23. [CloudCall](https://www.getapp.co.uk/software/101957/cloudcall-click) — 4.0/5 (40 reviews) — Advanced, cloud-based computer telephony integration
24. [WeKall](https://www.getapp.co.uk/software/2068005/wekall) — 4.5/5 (39 reviews) — Cloud-based contact center and telephony AI software
25. [Quiq](https://www.getapp.co.uk/software/109689/quiq-messaging) — 4.5/5 (37 reviews) — Business messaging solution - SMS, FB Messenger, Kik, \& Chat

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Next: [Next page](https://www.getapp.co.uk/directory/275/call-center/software?page=5)

## Related Categories

- [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software)
- [Call Tracking Software](https://www.getapp.co.uk/directory/749/call-tracking/software)
- [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/275/call-center/software)
- [All Categories](https://www.getapp.co.uk/directory)

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