---
description: Page 6 - See our list of the best rated Call Centre Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 6 - Call Centre Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software) > [Page 6](https://www.getapp.co.uk/directory/275/call-center/software?page=6)

# Call Centre Software

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> Call Centre Software are tools that help organisations manage their inbound and outbound communications with customers over the telephone. Call Centre Software may be used for activities related to marketing, sales, product support, and customer queries. Call centre solutions automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records so that they can review prior conversation logs before handling a call. Call centre solutions can also be used for follow-ups, feedback requests, and supervisor inputs through call barging and other techniques. They can help streamline repetitive processes, give operators full visibility into call logs and prior queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt support for customers. When compared against conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs. Call centre software comes with a long list of features. These include call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also comes with interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another common feature of call centre software is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre software is evolving and extending to channels such as email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Related to call centre software is call centre reporting software, which is a type of call centre solution that works to compile data regarding call centres into reports to analyse overall performance.

GetApp lists a range of call centre software options for small businesses. To discover the best call centre software for your UK business, take a look at GetApp's listings.

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## Products

1. [Snapforce](https://www.getapp.co.uk/software/101047/snapforce) — 4.1/5 (24 reviews) — CRM, call center and telephony software
2. [Qubicles](https://www.getapp.co.uk/software/107053/qubicles) — 4.4/5 (24 reviews) — Revolutionary blockchain-powered contact center software
3. [Sales Sling](https://www.getapp.co.uk/software/116295/sales-sling) — 4.4/5 (24 reviews) — Cloud based auto dialer \& lead management platform
4. [Dialfire](https://www.getapp.co.uk/software/119803/dialfire) — 4.7/5 (23 reviews) — Cloud-based outbound call center software
5. [RingCentral Engage Voice](https://www.getapp.co.uk/software/121023/ringcentral-engage-voice) — 4.5/5 (23 reviews) — Outbound contact center software for business of all sizes
6. [Liberty Converse](https://www.getapp.co.uk/software/2048767/liberty-converse) — 4.8/5 (23 reviews) — AI-enhanced contact centre experiences for customers \& teams
7. [SpitFire](https://www.getapp.co.uk/software/9225/spitfire) — 4.5/5 (22 reviews) — Web-based predictive dialer software for call centers
8. [Natterbox](https://www.getapp.co.uk/software/102375/natterbox) — 4.1/5 (22 reviews) — The Voice Experts for Salesforce
9. [SalesExec](https://www.getapp.co.uk/software/91101/salesexec) — 4.7/5 (22 reviews) — SalesExec for Call Centers and Sales Teams
10. [PIMS Dialer](https://www.getapp.co.uk/software/102281/pims-auto-dialer) — 4.5/5 (21 reviews) — Predictive dialer software for enterprise call centers
11. [Alvaria CX Suite](https://www.getapp.co.uk/software/109343/noble-solution-suite) — 4.0/5 (21 reviews) — Turn your customer experience into a competitive advantage.
12. [Replicant](https://www.getapp.co.uk/software/2044799/replicant) — 4.9/5 (21 reviews) — Conversational AI platform
13. [Enghouse Contact Center](https://www.getapp.co.uk/software/2051028/enghouse-contact-center) — 4.5/5 (21 reviews) — Cloud-based contact center platform
14. [Contact Center as a Service (CCaaS)](https://www.getapp.co.uk/software/2059944/call-center) — 4.0/5 (21 reviews) — Unified communicate management software for contact centers
15. [Zendesk Talk](https://www.getapp.co.uk/software/2061527/zendesk-talk) — 4.5/5 (21 reviews) — Connecting customers to Agents through voice and message
16. [Dixa](https://www.getapp.co.uk/software/107757/dixa) — 4.3/5 (20 reviews) — Conversational Customer Service Software
17. [EvaluAgent](https://www.getapp.co.uk/software/2039907/evaluagent) — 4.7/5 (20 reviews) — Quality assurance solution for customer service and sales
18. [QEval](https://www.getapp.co.uk/software/2043339/qeval) — 4.0/5 (20 reviews) — Quality matters
19. [Ring.io](https://www.getapp.co.uk/software/102731/ringio) — 4.1/5 (19 reviews) — Intelligent sales call handling with native CRM integration
20. [Cloudya](https://www.getapp.co.uk/software/108449/nfon) — 4.0/5 (19 reviews) — Integrated business communications platform.
21. [BigProfiles](https://www.getapp.co.uk/software/2049050/bigprofiles) — 4.5/5 (19 reviews) — Artificial Intelligence to Predict Purchasing Propensity
22. [inconnect](https://www.getapp.co.uk/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews) — Make Contact. Do Business.
23. [Sagicc](https://www.getapp.co.uk/software/2059988/sagicc) — 4.4/5 (19 reviews) — An intelligent customer service experience.
24. [Eloquant](https://www.getapp.co.uk/software/2067984/eloquant) — 4.3/5 (19 reviews) — Cloud Contact Center Customer Experience platform
25. [Alvaria Cloud](https://www.getapp.co.uk/software/109523/aspect-via) — 4.3/5 (18 reviews) — The Premier Enterprise Cloud Contact Center Solution

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Next: [Next page](https://www.getapp.co.uk/directory/275/call-center/software?page=7)

## Related Categories

- [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software)
- [Call Tracking Software](https://www.getapp.co.uk/directory/749/call-tracking/software)
- [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/275/call-center/software)
- [All Categories](https://www.getapp.co.uk/directory)

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