---
description: Page 7 - See our list of the best rated Call Centre Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 7 - Call Centre Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software) > [Page 7](https://www.getapp.co.uk/directory/275/call-center/software?page=7)

# Call Centre Software

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> Call Centre Software are tools that help organisations manage their inbound and outbound communications with customers over the telephone. Call Centre Software may be used for activities related to marketing, sales, product support, and customer queries. Call centre solutions automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records so that they can review prior conversation logs before handling a call. Call centre solutions can also be used for follow-ups, feedback requests, and supervisor inputs through call barging and other techniques. They can help streamline repetitive processes, give operators full visibility into call logs and prior queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt support for customers. When compared against conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs. Call centre software comes with a long list of features. These include call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also comes with interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another common feature of call centre software is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre software is evolving and extending to channels such as email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Related to call centre software is call centre reporting software, which is a type of call centre solution that works to compile data regarding call centres into reports to analyse overall performance.

GetApp lists a range of call centre software options for small businesses. To discover the best call centre software for your UK business, take a look at GetApp's listings.

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## Products

1. [Ring4](https://www.getapp.co.uk/software/126227/ring4) — 4.1/5 (18 reviews) — Second phone number app for texting and calling
2. [Adversus](https://www.getapp.co.uk/software/126375/adversus) — 4.8/5 (18 reviews) — Cloud-based dialer \& CRM solution
3. [Yodel](https://www.getapp.co.uk/software/129847/yodel-io) — 4.0/5 (18 reviews) — Business phone system for streamlining customer service
4. [Medallia Agent Connect](https://www.getapp.co.uk/software/2036983/stella-connect) — 4.9/5 (18 reviews) — Customer feedback, coaching, and QA for customer support.
5. [TalkChief](https://www.getapp.co.uk/software/2044643/talkchief) — 4.9/5 (18 reviews) — TalkChief: Your Modern Business Phone
6. [Evolux](https://www.getapp.co.uk/software/2061446/evolux) — 4.8/5 (18 reviews) — Solution for Call Centers with focus on customer experience.
7. [Microcall](https://www.getapp.co.uk/software/2069081/microcall) — 4.6/5 (18 reviews) — Cloud-based call accounting software
8. [Calilio](https://www.getapp.co.uk/software/2080125/calilio) — 4.3/5 (18 reviews) — Cloud-based business phone system for teams.
9. [DeepCall](https://www.getapp.co.uk/software/2082482/deepcall) — 4.9/5 (18 reviews) — AI-powered cloud communication suite
10. [EasyCall Cloud](https://www.getapp.co.uk/software/111917/easycall) — 4.4/5 (17 reviews) — Software for managing agents, VoIP \& call center operations
11. [Vocalcom Hermes360](https://www.getapp.co.uk/software/2053433/vocalcom-hermes360) — 4.9/5 (17 reviews) — Omnichannel contact center solution
12. [Samespace](https://www.getapp.co.uk/software/114783/samespace) — 3.6/5 (16 reviews) — Communication platform for sales \& helpdesk teams
13. [Intradiem](https://www.getapp.co.uk/software/129075/intradiem) — 4.4/5 (16 reviews) — Workforce automation solution for optimizing operations
14. [CallShaper](https://www.getapp.co.uk/software/138615/callshaper) — 4.9/5 (16 reviews) — Revolutionizing Contact Center Performance with CallShaper.
15. [Ringba](https://www.getapp.co.uk/software/1983599/ringba) — 4.9/5 (16 reviews) — Cloud-based inbound call tracking software
16. [Nectar Desk](https://www.getapp.co.uk/software/2055897/nectar-desk-1) — 4.6/5 (16 reviews) — Call center software in the cloud
17. [ICR Evolution](https://www.getapp.co.uk/software/2059246/icr-evolution) — 4.6/5 (16 reviews) — Software for a real omnichannel experience.
18. [Apizee](https://www.getapp.co.uk/software/2063339/apizee-diag) — 4.8/5 (16 reviews) — Internal remote augmented visual assistance solution
19. [55PBX](https://www.getapp.co.uk/software/2057577/55pbx) — 5.0/5 (15 reviews) — Virtual PBX solution to boost your team's productivity
20. [OXON](https://www.getapp.co.uk/software/106377/oxon) — 4.9/5 (14 reviews) — Cloud-based contact center management software
21. [Dialing Innovations Call Center Application Suite](https://www.getapp.co.uk/software/113229/call-center-application) — 4.8/5 (14 reviews) — Predictive dialer \& call automation for call centers
22. [Infobip](https://www.getapp.co.uk/software/133339/infobip) — 4.6/5 (14 reviews) — Omni-channel customer communication and engagement
23. [BeInContact](https://www.getapp.co.uk/software/2052272/beincontact) — 4.4/5 (14 reviews) — Your 100% Cloud Omnichannel Contact Center solution
24. [Cyara](https://www.getapp.co.uk/software/2054305/cyara) — 4.5/5 (14 reviews) — Deliver flawless customer experiences with less effort
25. [LeadDesk](https://www.getapp.co.uk/software/129651/leaddesk) — 4.8/5 (13 reviews) — Clear and Efficient Sales and Customer Service Software

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Next: [Next page](https://www.getapp.co.uk/directory/275/call-center/software?page=8)

## Related Categories

- [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software)
- [Call Tracking Software](https://www.getapp.co.uk/directory/749/call-tracking/software)
- [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/275/call-center/software)
- [All Categories](https://www.getapp.co.uk/directory)

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