---
description: Page 8 - See our list of the best rated Call Centre Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 8 - Call Centre Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software) > [Page 8](https://www.getapp.co.uk/directory/275/call-center/software?page=8)

# Call Centre Software

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> Call Centre Software are tools that help organisations manage their inbound and outbound communications with customers over the telephone. Call Centre Software may be used for activities related to marketing, sales, product support, and customer queries. Call centre solutions automatically match callers with existing database entries and add new ones to the customer repository. They queue callers, assign them to available operators, and give call centre operators access to client records so that they can review prior conversation logs before handling a call. Call centre solutions can also be used for follow-ups, feedback requests, and supervisor inputs through call barging and other techniques. They can help streamline repetitive processes, give operators full visibility into call logs and prior queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt support for customers. When compared against conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs. Call centre software comes with a long list of features. These include call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also comes with interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another common feature of call centre software is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre software is evolving and extending to channels such as email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred. Related to call centre software is call centre reporting software, which is a type of call centre solution that works to compile data regarding call centres into reports to analyse overall performance.

GetApp lists a range of call centre software options for small businesses. To discover the best call centre software for your UK business, take a look at GetApp's listings.

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## Products

1. [Intalk.io](https://www.getapp.co.uk/software/2055896/intalk-io) — 4.1/5 (13 reviews) — Break All Communication Barriers with intalk.io
2. [VoApps](https://www.getapp.co.uk/software/2077786/voapps) — 4.9/5 (13 reviews) — Voicemail tool to help businesses reach mobile contacts
3. [InfoServ](https://www.getapp.co.uk/software/104931/infoserv) — 4.9/5 (12 reviews) — Integrated Call Center, Help Desk, and CRM software system
4. [SiDial](https://www.getapp.co.uk/software/2061745/sidial) — 5.0/5 (12 reviews) — Cloud-based data collection solution
5. [Doocti](https://www.getapp.co.uk/software/2062062/doocti) — 4.8/5 (12 reviews) — Computer Telephony Integration
6. [Avaya Experience Platform](https://www.getapp.co.uk/software/101083/avaya) — 4.7/5 (11 reviews) — Contact center management solution
7. [contactSPACE](https://www.getapp.co.uk/software/106279/contactspace) — 4.8/5 (11 reviews) — Intuitive cloud contact center software solution
8. [Placetel](https://www.getapp.co.uk/software/107969/placetel) — 4.3/5 (11 reviews) — All-in-one - cloud calling, team messaging \& online meetings
9. [Upcall](https://www.getapp.co.uk/software/108849/upcall) — 4.6/5 (11 reviews) — Outbound sales campaign \& calling platform
10. [Balto](https://www.getapp.co.uk/software/115567/balto) — 4.3/5 (11 reviews) — AI-Powered Contact Center at Your Fingertips
11. [MegaDialer](https://www.getapp.co.uk/software/129955/megadialer) — 4.9/5 (11 reviews) — Call center solution for streamlining virtual telephony
12. [Viewabo](https://www.getapp.co.uk/software/2057216/viewabo) — 4.5/5 (11 reviews) — Diagnose problems faster when you can see them.
13. [Kiamo](https://www.getapp.co.uk/software/2070581/kiamo) — 4.2/5 (11 reviews) — Centralized \& Aumented Customer Relationship
14. [T-Max Predictive Dialer](https://www.getapp.co.uk/software/107039/t-max-predictive-dialer) — 5.0/5 (10 reviews) — Web-based predictive dialer for efficient outbound calling
15. [ZaiConversations](https://www.getapp.co.uk/software/110877/zaiconversations) — 4.9/5 (10 reviews) — Cloud-based communication solution for SMBs
16. [AgentCubed](https://www.getapp.co.uk/software/121271/agentcubed) — 4.4/5 (10 reviews) — Lead management and CRM solution for insurance businesses
17. [Help Lightning](https://www.getapp.co.uk/software/2032751/help-lightning) — 5.0/5 (10 reviews) — Remote assistance software to improve customer satisfaction.
18. [INO CX](https://www.getapp.co.uk/software/2046669/ino-cx) — 4.5/5 (10 reviews) — All-in-One Business Communication Solution
19. [PhoneIQ](https://www.getapp.co.uk/software/2052751/phoneiq) — 4.8/5 (10 reviews) — Cloud Phone System and Call Center Software via Salesforce
20. [Inxide](https://www.getapp.co.uk/software/2055586/inxide) — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
21. [Fixzy Assist](https://www.getapp.co.uk/software/2059269/fixzy-assist) — 4.8/5 (10 reviews) — Remote virtual assistant solution
22. [CallMaker](https://www.getapp.co.uk/software/2064986/callmaker-1) — 4.8/5 (10 reviews) — Scopri i vantaggi del software per i call center CallMaker.
23. [InfiniTalk](https://www.getapp.co.uk/software/2066324/infinitalk) — 4.5/5 (10 reviews) — Communication management software for call centers
24. [HiperMe\!](https://www.getapp.co.uk/software/2072531/hiperme) — 4.8/5 (10 reviews) — Unified communications and contact center platform
25. [Ruby Receptionists](https://www.getapp.co.uk/software/2074938/ruby-receptionists) — 4.2/5 (10 reviews) — Human-powered virtual receptionist for small businesses

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Next: [Next page](https://www.getapp.co.uk/directory/275/call-center/software?page=9)

## Related Categories

- [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software)
- [Call Tracking Software](https://www.getapp.co.uk/directory/749/call-tracking/software)
- [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/275/call-center/software)
- [All Categories](https://www.getapp.co.uk/directory)

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