Knowledge Base Software
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Here's our list of apps for Knowledge Base Software. Filters help you narrow down the results to find exactly what you’re looking for.
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294 Software options
Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers
Read more about Helpjuice
Freshdesk Omnifacilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.
Read more about Freshdesk Omni
livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.
Read more about livepro
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Read more about Zoho Desk
Empower customers with knowledge base software
Create stunning knowledge repositories & FAQs with ease.
✓ No setup fee
✓ Customer service 24/7
Start with a 30-Day free trial, no credit card needed, no contracts.
Read more about LiveAgent
Aha! is the world's #1 product development software. We help more than 1 million product builders bring their strategy to life. Our suite of tools includes Aha! Roadmaps, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Develop.
Read more about Aha!
The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success. Awarded for overall usability by Gartner Digital Markets for three consecutive quarters.
Read more about Shelf
Galisto is a cloud-based knowledge sharing solution designed to help businesses exchange relevant information & facilitate collaboration across teams. It lets users organize content in entries & subjects according to date & time, as well as merge them permanently or temporarily for overview.
Read more about Galisto
Document360 is an AI-powered knowledge base platform that enables users to create and publish self-service knowledge bases, Product manuals, and API docs using documentation, categorization, editing, and branding features like markdown support, version management and rollback, and more.
Read more about Document360
Kallidus Learn allows users to deploy, manage, track, and report learning across multiple devices with an intuitive learner experience and a commitment from our team to yours to ensure success from pre-sale to implementation to scaling up, growth, and innovation.
Read more about Kallidus Learn
TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole organization communicating efficiently by sharing messaging snippets, signatures, and descriptions.
Read more about TextExpander
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Read more about Salesforce Sales Cloud
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.
Read more about Dynamics 365
Create a dynamic knowledge base your whole team can contribute to while they work. So important information never gets lost when people move between teams or roles. Then easily navigate your knowledge database with custom statuses, hashtags, and filters.
Read more about monday.com
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Read more about Zendesk Suite
Confluence is a shared workspace to create and manage all your work. From product roadmaps to creative briefs, help your team do their best work together.
Read more about Confluence
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Read more about Freshdesk
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget
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Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way.
Read more about Intercom
Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.
Read more about Bitrix24
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.
Read more about TeamSupport
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Read more about Salesforce Service Cloud
Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact info, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as Contacts or Opportunities.
Read more about Apptivo
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Read more about Freshservice