---
description: Discover the most popular Free Help Desk Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Help Desk Software Applications and Tools | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Free Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)

# Help Desk Software

Canonical: https://www.getapp.co.uk/directory/287/help-desk-ticketing/software

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## Products

1. [JIRA Service Management](https://www.getapp.co.uk/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
2. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
3. [NinjaOne](https://www.getapp.co.uk/software/108129/ninjarmm) — 4.7/5 (288 reviews) — Unified endpoint management \& IT automation platform
4. [Intercom](https://www.getapp.co.uk/software/91379/intercom) — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
5. [InvGate Service Management](https://www.getapp.co.uk/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
6. [Freshservice](https://www.getapp.co.uk/software/91351/freshservice) — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
7. [Atera](https://www.getapp.co.uk/software/102017/atera) — 4.5/5 (448 reviews) — Cloud and mobile-based IT management platform with AI
8. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4079 reviews) — AI powered customer service across all channels
9. [HelpDesk](https://www.getapp.co.uk/software/116767/helpdesk) — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
10. [Text](https://www.getapp.co.uk/software/2082384/text-app) — 4.7/5 (28 reviews) — AI-powered support that turns every chat into revenue.
11. [HubSpot Service Hub](https://www.getapp.co.uk/software/119575/hubspot-service-hub) — 4.4/5 (190 reviews) — Cloud-based customer service solution for firms of all sizes
12. [SysAid](https://www.getapp.co.uk/software/90863/sysaid) — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
13. [Xurrent](https://www.getapp.co.uk/software/10366/itrp) — 4.7/5 (27 reviews) — Service Management for the Modern Enterprise
14. [Vision Helpdesk](https://www.getapp.co.uk/software/90728/vision-helpdesk) — 4.6/5 (48 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
15. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
16. [SparrowDesk](https://www.getapp.co.uk/software/2083140/sparrowdesk) (0 reviews) — AI \& Agentic Customer Support with Zoona AI
17. [VIZOR IT Asset Management](https://www.getapp.co.uk/software/101741/vector-sccm-vizor) — 4.5/5 (2 reviews) — ITIL Certified IT Service and Asset Management Solution
18. [TeamViewer ONE](https://www.getapp.co.uk/software/90948/teamviewer) — 4.6/5 (11626 reviews) — Remote support, remote access \& device management software
19. [BeyondTrust Remote Support](https://www.getapp.co.uk/software/113939/bomgar) — 4.6/5 (2010 reviews) — Secure remote access software
20. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
21. [LiveChat](https://www.getapp.co.uk/software/8385/livechat) — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
22. [Odoo](https://www.getapp.co.uk/software/102445/odoo) — 4.2/5 (1306 reviews) — All-in-one open-source business software
23. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (990 reviews) — All in one business management workspace
24. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — AI powered customer service management platform
25. [ISL Light](https://www.getapp.co.uk/software/114883/isl-light) — 4.7/5 (779 reviews) — Remote support software \& unattended remote access

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## Related Categories

- [IT Ticketing Systems Software](https://www.getapp.co.uk/directory/3479/it-ticketing-systems/software)
- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)
- [IT Service Software](https://www.getapp.co.uk/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.co.uk/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.co.uk/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.co.uk/directory)

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