---
description: Discover the most popular Free Help Desk Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Help Desk Software Applications and Tools | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Free Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)

# Help Desk Software

Canonical: https://www.getapp.co.uk/directory/287/help-desk-ticketing/software

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## Products

1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4094 reviews) — AI powered customer service across all channels
2. [Xurrent](https://www.getapp.co.uk/software/10366/itrp) — 4.7/5 (27 reviews) — Service Management for the Modern Enterprise
3. [Vivantio](https://www.getapp.co.uk/software/91516/vivantio) — 4.3/5 (178 reviews) — When Service Matters.
4. [SysAid](https://www.getapp.co.uk/software/90863/sysaid) — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
5. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
6. [Remote Monitoring and Management](https://www.getapp.co.uk/software/102017/atera) — 4.5/5 (461 reviews) — Cloud-based IT management platform for MSPs
7. [Freshservice](https://www.getapp.co.uk/software/91351/freshservice) — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
8. [VIZOR IT Asset Management](https://www.getapp.co.uk/software/101741/vizor-helpdesk-it-assets) — 4.5/5 (2 reviews) — ITIL Certified IT Service and Asset Management Solution
9. [InvGate Service Management](https://www.getapp.co.uk/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
10. [SparrowDesk](https://www.getapp.co.uk/software/2083140/sparrowdesk) (0 reviews) — AI \& Agentic Customer Support with Zoona AI
11. [Vision Helpdesk](https://www.getapp.co.uk/software/90728/vision-helpdesk) — 4.6/5 (49 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
12. [HubSpot Service Hub](https://www.getapp.co.uk/software/119575/hubspot-service-hub) — 4.4/5 (193 reviews) — Cloud-based customer service solution for firms of all sizes
13. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
14. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
15. [TeamViewer ONE](https://www.getapp.co.uk/software/90948/teamviewer) — 4.6/5 (11641 reviews) — Proactive IT management with AI-powered automation
16. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5317 reviews) — Enhance employee management with the only all-in-one app
17. [BeyondTrust Remote Support](https://www.getapp.co.uk/software/113939/bomgar) — 4.6/5 (2011 reviews) — Secure remote access software
18. [LiveChat](https://www.getapp.co.uk/software/8385/livechat) — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
19. [Appy Pie](https://www.getapp.co.uk/software/91597/appy-pie) — 4.6/5 (1394 reviews) — Cloud-based no-code AI app builder for all businesses
20. [Odoo](https://www.getapp.co.uk/software/102445/odoo) — 4.2/5 (1334 reviews) — All-in-one open-source business software
21. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
22. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
23. [JIRA Service Management](https://www.getapp.co.uk/software/91811/jira-service-management) — 4.5/5 (779 reviews) — IT service platform for unified support
24. [ISL Light](https://www.getapp.co.uk/software/114883/isl-light) — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
25. [Apptivo](https://www.getapp.co.uk/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts

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## Related Categories

- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [IT Ticketing Systems Software](https://www.getapp.co.uk/directory/3479/it-ticketing-systems/software)
- [Knowledge Base Software](https://www.getapp.co.uk/directory/2823/knowledge-base/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [Issue Tracking Software](https://www.getapp.co.uk/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.co.uk/directory)

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