---
description: View GetApp's list to see the best-rated Open source Help Desk Software. We provide UK business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Open source Help Desk Software - Prices & Reviews - GetApp UK 2026
---

Breadcrumb: [Home](/) > [Open Source Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)

# Help Desk Software

Canonical: https://www.getapp.co.uk/directory/287/help-desk-ticketing/software

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## Products

1. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
2. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5316 reviews) — Enhance employee management with the only all-in-one app
3. [Odoo](https://www.getapp.co.uk/software/102445/odoo) — 4.2/5 (1333 reviews) — All-in-one open-source business software
4. [Faveo Helpdesk](https://www.getapp.co.uk/software/2059324/faveo-helpdesk) — 4.5/5 (118 reviews) — Faveo Helpdesk helps simplify the customer support process
5. [Plivo](https://www.getapp.co.uk/software/109517/plivo) — 4.3/5 (84 reviews) — API-based Voice and SMS platform for businesses of all sizes
6. [osTicket](https://www.getapp.co.uk/software/10260/osticket) — 4.3/5 (76 reviews) — Open-source customer support ticket system
7. [GLPI](https://www.getapp.co.uk/software/2049885/glpi) — 4.5/5 (41 reviews) — GLPI is an IT Service Management software.
8. [BlueSpice](https://www.getapp.co.uk/software/2073273/bluespice-mediawiki) — 4.3/5 (27 reviews) — Do knowledge management the Wiki Way\!
9. [UVdesk](https://www.getapp.co.uk/software/108201/uvdesk) — 4.4/5 (24 reviews) — Open Source \& SaaS based helpdesk for eCommerce merchants
10. [Rankmi](https://www.getapp.co.uk/software/2070987/Rankmi) — 4.5/5 (22 reviews) — Your People, Our Focus.
11. [FreeScout](https://www.getapp.co.uk/software/2076858/freescout) — 4.2/5 (13 reviews) — Open-source help desk and shared mailbox software
12. [Enghouse eKMS](https://www.getapp.co.uk/software/90465/ekms) — 4.2/5 (12 reviews) — Internal \& external knowledge base and forum management
13. [Centralpoint](https://www.getapp.co.uk/software/111983/centralpoint) — 4.6/5 (9 reviews) — Digital experience platform \& content management solution
14. [Rexpondo](https://www.getapp.co.uk/software/2052085/otrs-community-edition) — 4.8/5 (9 reviews) — Ticketing and ITSM software solution.
15. [Zammad](https://www.getapp.co.uk/software/2073595/zammad) — 4.6/5 (7 reviews) — Open source helpdesk and ticketing solution
16. [Request Tracker](https://www.getapp.co.uk/software/2035323/request-tracker) — 4.3/5 (3 reviews) — The system you need to track the tasks you can't forget.
17. [CX Genie](https://www.getapp.co.uk/software/2079275/cx-genie) — 4.0/5 (2 reviews) — Cloud-based AI customer support platform, all sizes
18. [TeamWox](https://www.getapp.co.uk/software/9849/teamwox-groupware) — 5.0/5 (1 reviews) — Online groupware and collaboration software
19. [Helpdesk 365](https://www.getapp.co.uk/software/2080356/helpdesk-365) — 5.0/5 (1 reviews) — SharePoint IT Ticketing System for Microsoft 365
20. [KIX](https://www.getapp.co.uk/software/2075691/kix) (0 reviews) — Cloud-based ITSM software
21. [Faveo Servicedesk](https://www.getapp.co.uk/software/2082847/faveo-servicedesk) (0 reviews) — IT service management \& helpdesk solution

## Related Categories

- [Employee Engagement Software](https://www.getapp.co.uk/directory/715/employee-engagement/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [IT Ticketing Systems Software](https://www.getapp.co.uk/directory/3479/it-ticketing-systems/software)
- [Knowledge Base Software](https://www.getapp.co.uk/directory/2823/knowledge-base/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.co.uk/directory)

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