---
description: See our list of the best rated Help Desk Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help Desk Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)

# Help Desk Software

Canonical: https://www.getapp.co.uk/directory/287/help-desk-ticketing/software

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## Products

1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4079 reviews) — AI powered customer service across all channels
2. [JIRA Service Management](https://www.getapp.co.uk/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
3. [NinjaOne](https://www.getapp.co.uk/software/108129/ninjarmm) — 4.7/5 (288 reviews) — Unified endpoint management \&amp; IT automation platform
4. [Xurrent](https://www.getapp.co.uk/software/10366/itrp) — 4.7/5 (27 reviews) — Service Management for the Modern Enterprise
5. [Intercom](https://www.getapp.co.uk/software/91379/intercom) — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
6. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
7. [InvGate Service Management](https://www.getapp.co.uk/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
8. [Freshservice](https://www.getapp.co.uk/software/91351/freshservice) — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
9. [Atera](https://www.getapp.co.uk/software/102017/atera) — 4.5/5 (448 reviews) — Cloud and mobile-based IT management platform with AI
10. [HelpDesk](https://www.getapp.co.uk/software/116767/helpdesk) — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
11. [HubSpot Service Hub](https://www.getapp.co.uk/software/119575/hubspot-service-hub) — 4.4/5 (190 reviews) — Cloud-based customer service solution for firms of all sizes
12. [Text](https://www.getapp.co.uk/software/2082384/text-app) — 4.7/5 (28 reviews) — AI-powered support that turns every chat into revenue.
13. [SysAid](https://www.getapp.co.uk/software/90863/sysaid) — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
14. [Vision Helpdesk](https://www.getapp.co.uk/software/90728/vision-helpdesk) — 4.6/5 (48 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
15. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
16. [SparrowDesk](https://www.getapp.co.uk/software/2083140/sparrowdesk) (0 reviews) — AI \&amp; Agentic Customer Support with Zoona AI
17. [VIZOR IT Asset Management](https://www.getapp.co.uk/software/101741/vector-sccm-vizor) — 4.5/5 (2 reviews) — ITIL Certified IT Service and Asset Management Solution
18. [TeamViewer ONE](https://www.getapp.co.uk/software/90948/teamviewer) — 4.6/5 (11626 reviews) — Remote support, remote access \&amp; device management software
19. [BeyondTrust Remote Support](https://www.getapp.co.uk/software/113939/bomgar) — 4.6/5 (2010 reviews) — Secure remote access software
20. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
21. [LiveChat](https://www.getapp.co.uk/software/8385/livechat) — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
22. [Odoo](https://www.getapp.co.uk/software/102445/odoo) — 4.2/5 (1306 reviews) — All-in-one open-source business software
23. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (990 reviews) — All in one business management workspace
24. [EngageBay CRM](https://www.getapp.co.uk/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Integrated sales \&amp; marketing software for growing teams
25. [TeamSupport](https://www.getapp.co.uk/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS

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## Related Categories

- [IT Ticketing Systems Software](https://www.getapp.co.uk/directory/3479/it-ticketing-systems/software)
- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)
- [IT Service Software](https://www.getapp.co.uk/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.co.uk/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.co.uk/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/287/help-desk-ticketing/software> |
| de-AT | <https://www.getapp.at/directory/287/help-desk-ticketing/software> |
| en | <https://www.getapp.com/customer-service-support-software/help-desk-ticketing/> |
| en-AE | <https://www.getapp.ae/directory/287/help-desk-ticketing/software> |
| en-AU | <https://www.getapp.com.au/directory/287/help-desk-ticketing/software> |
| en-CA | <https://www.getapp.ca/directory/287/help-desk-ticketing/software> |
| en-GB | <https://www.getapp.co.uk/directory/287/help-desk-ticketing/software> |
| en-IE | <https://www.getapp.ie/directory/287/help-desk-ticketing/software> |
| en-NZ | <https://www.getapp.co.nz/directory/287/help-desk-ticketing/software> |
| en-SG | <https://www.getapp.sg/directory/287/help-desk-ticketing/software> |
| en-ZA | <https://www.getapp.za.com/directory/287/help-desk-ticketing/software> |
| es | <https://www.getapp.es/directory/287/help-desk-ticketing/software> |
| es-CL | <https://www.getapp.cl/directory/287/help-desk-ticketing/software> |
| es-CO | <https://www.getapp.com.co/directory/287/help-desk-ticketing/software> |
| es-MX | <https://www.getapp.com.mx/directory/287/help-desk-ticketing/software> |
| fr | <https://www.getapp.fr/directory/287/help-desk-ticketing/software> |
| fr-BE | <https://fr.getapp.be/directory/287/help-desk-ticketing/software> |
| fr-CA | <https://fr.getapp.ca/directory/287/help-desk-ticketing/software> |
| nl | <https://www.getapp.nl/directory/287/help-desk-ticketing/software> |
| nl-BE | <https://www.getapp.be/directory/287/help-desk-ticketing/software> |
| pt | <https://www.getapp.com.br/directory/287/help-desk-ticketing/software> |
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