---
description: See our list of the best rated Help Desk Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help Desk Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)

# Help Desk Software

Canonical: https://www.getapp.co.uk/directory/287/help-desk-ticketing/software

Page: 1 / 18\
Next: [Next page](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software?page=2)

-----

## Products

1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4094 reviews) — AI powered customer service across all channels
2. [Xurrent](https://www.getapp.co.uk/software/10366/itrp) — 4.7/5 (27 reviews) — Service Management for the Modern Enterprise
3. [Vivantio](https://www.getapp.co.uk/software/91516/vivantio) — 4.3/5 (178 reviews) — When Service Matters.
4. [SysAid](https://www.getapp.co.uk/software/90863/sysaid) — 4.5/5 (523 reviews) — Cloud-based AI ITSM \&amp; ESM platform for all sizes
5. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
6. [Freshservice](https://www.getapp.co.uk/software/91351/freshservice) — 4.6/5 (802 reviews) — A complete IT service management (ITSM) tool for business
7. [Remote Monitoring and Management](https://www.getapp.co.uk/software/102017/atera) — 4.5/5 (461 reviews) — Cloud-based IT management platform for MSPs
8. [HubSpot Service Hub](https://www.getapp.co.uk/software/119575/hubspot-service-hub) — 4.4/5 (193 reviews) — Cloud-based customer service solution for firms of all sizes
9. [InvGate Service Management](https://www.getapp.co.uk/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
10. [VIZOR IT Asset Management](https://www.getapp.co.uk/software/101741/vizor-helpdesk-it-assets) — 4.5/5 (2 reviews) — ITIL Certified IT Service and Asset Management Solution
11. [SparrowDesk](https://www.getapp.co.uk/software/2083140/sparrowdesk) (0 reviews) — AI \&amp; Agentic Customer Support with Zoona AI
12. [Vision Helpdesk](https://www.getapp.co.uk/software/90728/vision-helpdesk) — 4.6/5 (49 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
13. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
14. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
15. [TeamViewer ONE](https://www.getapp.co.uk/software/90948/teamviewer) — 4.6/5 (11641 reviews) — Proactive IT management with AI-powered automation
16. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5316 reviews) — Enhance employee management with the only all-in-one app
17. [NetSuite](https://www.getapp.co.uk/software/9137/netsuite) — 4.2/5 (2077 reviews) — AI-powered cloud-based business management suite
18. [BeyondTrust Remote Support](https://www.getapp.co.uk/software/113939/bomgar) — 4.6/5 (2011 reviews) — Secure remote access software
19. [LiveChat](https://www.getapp.co.uk/software/8385/livechat) — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
20. [Appy Pie](https://www.getapp.co.uk/software/91597/appy-pie) — 4.6/5 (1394 reviews) — Cloud-based no-code AI app builder for all businesses
21. [Odoo](https://www.getapp.co.uk/software/102445/odoo) — 4.2/5 (1333 reviews) — All-in-one open-source business software
22. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Cloud \&amp; on-premises workspace for all business sizes
23. [EngageBay CRM](https://www.getapp.co.uk/software/113999/engagebay-marketing) — 4.6/5 (912 reviews) — Integrated sales \&amp; marketing software for growing teams
24. [TeamSupport](https://www.getapp.co.uk/software/8670/teamsupport) — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
25. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform

-----

Page: 1 / 18\
Next: [Next page](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software?page=2)

## Related Categories

- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Knowledge Base Software](https://www.getapp.co.uk/directory/2823/knowledge-base/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)
- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/287/help-desk-ticketing/software> |
| de-AT | <https://www.getapp.at/directory/287/help-desk-ticketing/software> |
| en | <https://www.getapp.com/customer-service-support-software/help-desk/> |
| en-AE | <https://www.getapp.ae/directory/287/help-desk-ticketing/software> |
| en-AU | <https://www.getapp.com.au/directory/287/help-desk-ticketing/software> |
| en-CA | <https://www.getapp.ca/directory/287/help-desk-ticketing/software> |
| en-GB | <https://www.getapp.co.uk/directory/287/help-desk-ticketing/software> |
| en-IE | <https://www.getapp.ie/directory/287/help-desk-ticketing/software> |
| en-NZ | <https://www.getapp.co.nz/directory/287/help-desk-ticketing/software> |
| en-SG | <https://www.getapp.sg/directory/287/help-desk-ticketing/software> |
| en-ZA | <https://www.getapp.za.com/directory/287/help-desk-ticketing/software> |
| es | <https://www.getapp.es/directory/287/help-desk-ticketing/software> |
| es-CL | <https://www.getapp.cl/directory/287/help-desk-ticketing/software> |
| es-CO | <https://www.getapp.com.co/directory/287/help-desk-ticketing/software> |
| es-MX | <https://www.getapp.com.mx/directory/287/help-desk-ticketing/software> |
| fr | <https://www.getapp.fr/directory/287/help-desk-ticketing/software> |
| fr-BE | <https://fr.getapp.be/directory/287/help-desk-ticketing/software> |
| fr-CA | <https://fr.getapp.ca/directory/287/help-desk-ticketing/software> |
| nl | <https://www.getapp.nl/directory/287/help-desk-ticketing/software> |
| nl-BE | <https://www.getapp.be/directory/287/help-desk-ticketing/software> |
| pt | <https://www.getapp.com.br/directory/287/help-desk-ticketing/software> |
| pt-PT | <https://www.getapp.pt/directory/287/help-desk-ticketing/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp"]},{"name":"GetApp UK","url":"https://www.getapp.co.uk/","@id":"https://www.getapp.co.uk/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.co.uk/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Help Desk Software","description":"See our list of the best rated Help Desk Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.","url":"https://www.getapp.co.uk/directory/287/help-desk-ticketing/software","about":{"@id":"https://www.getapp.co.uk/directory/287/help-desk-ticketing/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.co.uk/directory/287/help-desk-ticketing/software#breadcrumblist"},"@id":"https://www.getapp.co.uk/directory/287/help-desk-ticketing/software#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.co.uk/directory/287/help-desk-ticketing/software#itemlist"},"publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.getapp.co.uk/#website"}},{"@id":"https://www.getapp.co.uk/directory/287/help-desk-ticketing/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"https://www.getapp.co.uk/directory/287/help-desk-ticketing/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Help Desk Software - Prices &amp; Reviews | GetApp UK 2026","@context":"https://schema.org","@id":"https://www.getapp.co.uk/directory/287/help-desk-ticketing/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.co.uk/software/9448/zendesk","@type":"ListItem"},{"name":"Xurrent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0b33163e-efd2-46a0-b5dd-1150bf7bb9ce.png","url":"https://www.getapp.co.uk/software/10366/itrp","@type":"ListItem"},{"name":"Vivantio","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bdeaf79a-72f1-476a-a4f2-eab5cc2e764c.jpeg","url":"https://www.getapp.co.uk/software/91516/vivantio","@type":"ListItem"},{"name":"SysAid","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.getapp.co.uk/software/90863/sysaid","@type":"ListItem"},{"name":"Zoho Desk","position":5,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.co.uk/software/10036/zoho-desk","@type":"ListItem"},{"name":"Freshservice","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.co.uk/software/91351/freshservice","@type":"ListItem"},{"name":"Remote Monitoring and Management","position":7,"image":"https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/remote-monitoring-and-management.png","url":"https://www.getapp.co.uk/software/102017/atera","@type":"ListItem"},{"name":"HubSpot Service Hub","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.co.uk/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"InvGate Service Management","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.getapp.co.uk/software/101213/service-desk","@type":"ListItem"},{"name":"VIZOR IT Asset Management","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ff95465-bf00-4758-b4b3-f91571461fae.png","url":"https://www.getapp.co.uk/software/101741/vizor-helpdesk-it-assets","@type":"ListItem"},{"name":"SparrowDesk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4678885e-96ed-4889-9313-90a174fefbc9.jpeg","url":"https://www.getapp.co.uk/software/2083140/sparrowdesk","@type":"ListItem"},{"name":"Vision Helpdesk","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8b68628d-ef15-46c9-bc9d-5eab00dc5b89.png","url":"https://www.getapp.co.uk/software/90728/vision-helpdesk","@type":"ListItem"},{"name":"LiveAgent","position":13,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.co.uk/software/91301/liveagent","@type":"ListItem"},{"name":"Freshdesk","position":14,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.co.uk/software/10317/freshdesk","@type":"ListItem"},{"name":"TeamViewer ONE","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/475c5739-e3c4-4b32-87f5-9faef564c4ae.png","url":"https://www.getapp.co.uk/software/90948/teamviewer","@type":"ListItem"},{"name":"Connecteam","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb9cf79-d85e-4c42-b830-38b3ba6e5ea1.png","url":"https://www.getapp.co.uk/software/105401/connecteam","@type":"ListItem"},{"name":"NetSuite","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76ba5be7-e39f-481e-9045-7c45d7cf6d39.png","url":"https://www.getapp.co.uk/software/9137/netsuite","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.getapp.co.uk/software/113939/bomgar","@type":"ListItem"},{"name":"LiveChat","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.co.uk/software/8385/livechat","@type":"ListItem"},{"name":"Appy Pie","position":20,"image":"https://images.g2crowd.com/uploads/product/image/96fae132e4a773aa4499b9e81dfe20ae/appy-pie.png","url":"https://www.getapp.co.uk/software/91597/appy-pie","@type":"ListItem"},{"name":"Odoo","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.getapp.co.uk/software/102445/odoo","@type":"ListItem"},{"name":"Bitrix24","position":22,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.co.uk/software/90602/bitrix24","@type":"ListItem"},{"name":"EngageBay CRM","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.getapp.co.uk/software/113999/engagebay-marketing","@type":"ListItem"},{"name":"TeamSupport","position":24,"image":"https://images.g2crowd.com/uploads/product/image/416ca5666ada5ea6307719ddd360286a/teamsupport.png","url":"https://www.getapp.co.uk/software/8670/teamsupport","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.co.uk/software/91754/salesforce","@type":"ListItem"}],"numberOfItems":25}
</script>
