Here's our list of apps for IVR Software. Filters help you narrow down the results to find exactly what you’re looking for.

106 Software options

RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools Read more about RingCentral Contact Center
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems. Read more about Twilio
Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department. Read more about Talkdesk
Freshcaller is a cloud based modern phone system for every type of business that helps improve customer engagement and collaboration with internal teams. Engage in contextual conversation with your local & international callers with mulit-level IVRs, call queues & monitoring, live dashboards & more. Read more about Freshdesk Contact Center
NICE inContact CXone Interactive Voice Response software system (IVRS) is voice self-service that accelerates resolution, improves routing and cuts costs with automation. It leverages natural speech to collect caller information and determine optimal handling for an improved customer experience. Read more about NICE CXone
CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform. Read more about CallTrackingMetrics
Acefone is an intuitive VoIP phone system that includes IVR functionality. It helps businesses focus on their priorities—be it sales, customer service, or remote collaboration. Find success with solutions like free phone or virtual numbers. All this and more from just £4.99 per user per month. Read more about Acefone
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. Read more about GoToConnect
The IVR drag&drop designer allows you to create several IVR projects, from complex to simple, for example to route calls to proper departments or to provide 24/7 self service applications. Read more about XCALLY
Telephony Software designed to power up your customer service. Channels lets you create a customizable IVR system to always connect your callers to the right agent. Forget about redirects or times you have to put them on hold. Read more about Channels
NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations. Read more about NUACOM
Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud based support platform gives them full context on customer history to help resolve the most complex and urgent issues faster. Read more about Zendesk
Bitrix24 #1 FREE business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 4 million businesses worldwide! Read more about Bitrix24
Stop wasting your team's precious call time doing something an IVR menu can handle better. Read more about Aircall
This feature improves the quality of services provided by your call center. It automise workflows, allowing you to manage your call center’s more efficiently. Read more about CloudTalk
Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation Read more about Genesys Cloud CX
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base. Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio. Read more about Call Center Studio
Routee, powered by AMD Telecom, provides Web and API Communication as a Service solutions, so as to expand and simplify communication capabilities between people, applications, corporations, and technology. Organizations are able to utilize forms of messaging, voice, and verification. Read more about ROUTEE
Gives organizations the tools, choice and control at scale to expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance. Read more about Alvaria CX Suite
Global Call Forwarding provides international toll-free numbers, local phone numbers, and enterprise voice solutions from most of the countries around the world. Read more about Global Call Forwarding
contactSPACE is a powerful contact centre solution featuring a powerful self-service IVR module. Deliver seamless outcomes to your customers, providing information, routing calls, and even taking payments, all without the need to speak to an agent. Read more about contactSPACE
Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more. Read more about Infobip
PhoneIQ is a communications platform for Salesforce users. It features a phone system that works with CRMs from any device across the globe, a contact center that enables customer dialogue and CSAT monitoring, and a sales dialer with features like power dialing, click to dial, and local presence. Read more about PhoneIQ
Industry-leading Interactive Voice Response survey system. Deliver self-completion surveys and automated messages to a broad audience. Read more about Voxco IVR
IVR, Virtual Agent, Outbound IVR Dialer, ACD. Highly configurable. Flexible integration. Easy to deploy & Easy to manage. Read more about VoiceGuide IVR
Five9 IVR helps your customers solve problems faster, allowing your teams to focus on higher-value interactions, and boosting your customer satisfaction scores. Read more about Five9
CallHippo is a Cloud Based IVR Solution that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup Read more about CallHippo
VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities. Read more about VoIP.ms
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step. Read more about Ringover
Workiz is the only field service management and communication platform for small-medium on-demand businesses in North America, built by and for field service professionals Read more about Workiz
Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise Contact Center. Read more about Kixie PowerCall
PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner
Easily build your an IVR menu that interacts with callers, gathers information, and routes calls to the most appropriate people within your team. Read more about MessageBird
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more Read more about Toky
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface Read more about InfoFlo
JustCall is an SMS survey software designed to help sales and support teams in the healthcare, education, finance, eCommerce, and real estate sectors manage international calls via local phone numbers. Key features of the platform include call management, bulk SMS campaigns, appointment scheduling, auto dialer, call whispering, post-call surveys,... Read more about JustCall
FluentStream provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations. Read more about FluentStream
Intelligent IVR dynamically routes incoming voice communications and Salesforce digital channels based on anything known about a customer Read more about Vonage Contact Center
Asia’s leading cloud communication platform transforming CX efforts of 4500+ businesses. Enterprises from Flipkart to Gojek use Exotel to reliably handle and scale engagement during peak business periods. Its remote-ready solution for cloud telephony, SMS or VoIP can be deployed in 30 minutes. Read more about Exotel
Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers. Read more about Connect First
Easy creation of IVR's and Chatbots with wolkvox that allows to combine components, functionalities and artificial intelligence to develop in Diagram Studio, you can configure routing engines in an agile and simple way through the integration of cognitive components such as ASR, TTS and Dialog Flow. Read more about wolkvox
Easily build simple or complex dynamic call workflows with 3CLogic friendly drag-and-drop IVR builder. Leverage data from any CRM or customer service management platform to enable catered call routing to the agent best suited to assist customers. Read more about 3CLogic
ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR Read more about ZIWO
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Read more about Sharpen
Spoke Phone turns mobile phones into your business phone system / PBX. You get comprehensive PBX/phone system features and more, in a simple to use app on you and your mobile phones. Ideal for companies from 3 to 1000 employees with mobile and remote workers. You won't need desk phones anymore! Read more about Spoke Phone
Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency. Read more about CloudCall
AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents. Read more about AVOXI

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