---
description: Discover the most popular Free ITSM Tools tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free ITSM Tools Applications and Tools | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Free ITSM Tools](https://www.getapp.co.uk/directory/292/it-service-management-itsm/software)

# ITSM Tools

Canonical: https://www.getapp.co.uk/directory/292/it-service-management-itsm/software

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## Products

1. [InvGate Service Management](https://www.getapp.co.uk/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
2. [Vision Helpdesk](https://www.getapp.co.uk/software/90728/vision-helpdesk) — 4.6/5 (48 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
3. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4079 reviews) — AI powered customer service across all channels
4. [Xurrent](https://www.getapp.co.uk/software/10366/itrp) — 4.7/5 (27 reviews) — Service Management for the Modern Enterprise
5. [NinjaOne](https://www.getapp.co.uk/software/108129/ninjarmm) — 4.7/5 (288 reviews) — Unified endpoint management \& IT automation platform
6. [Freshservice](https://www.getapp.co.uk/software/91351/freshservice) — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
7. [Atera](https://www.getapp.co.uk/software/102017/atera) — 4.5/5 (448 reviews) — Cloud and mobile-based IT management platform with AI
8. [SysAid](https://www.getapp.co.uk/software/90863/sysaid) — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
9. [Hornbill](https://www.getapp.co.uk/software/155515/hornbill) — 4.7/5 (30 reviews) — Workflow automation software for service, IT \& HR teams
10. [VIZOR IT Asset Management](https://www.getapp.co.uk/software/101741/vector-sccm-vizor) — 4.5/5 (2 reviews) — ITIL Certified IT Service and Asset Management Solution
11. [Managed Service Providers (MSPs)](https://www.getapp.co.uk/software/2077347/managed-service-providers-msps) (0 reviews) — MSP solution for enhanced service delivery
12. [TeamViewer ONE](https://www.getapp.co.uk/software/90948/teamviewer) — 4.6/5 (11626 reviews) — Remote support, remote access \& device management software
13. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
14. [ManageEngine Endpoint Central](https://www.getapp.co.uk/software/103857/manageengine-desktop-central) — 4.6/5 (1645 reviews) — Desktop, mobile device \& patch management software
15. [EZO](https://www.getapp.co.uk/software/103331/ezofficeinventory) — 4.6/5 (1543 reviews) — Cloud-based Enterprise Asset Management (EAM) Solution
16. [Zoho Assist](https://www.getapp.co.uk/software/9913/zoho-assist) — 4.7/5 (1406 reviews) — Cloud-based remote support solution
17. [GitLab](https://www.getapp.co.uk/software/112635/gitlab) — 4.6/5 (1219 reviews) — Your intelligent orchestration platform for DevOps
18. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — AI powered customer service management platform
19. [JIRA Service Management](https://www.getapp.co.uk/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
20. [SolarWinds Service Desk](https://www.getapp.co.uk/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
21. [Supremo Remote Desktop](https://www.getapp.co.uk/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
22. [FixMe.IT](https://www.getapp.co.uk/software/2336/fixme-it) — 4.8/5 (389 reviews) — Remote Support Software That Always Works
23. [ServiceNow](https://www.getapp.co.uk/software/9156/servicenow) — 4.5/5 (348 reviews) — ITSM for automation \& management of IT enterprise services
24. [Pulseway](https://www.getapp.co.uk/software/101507/pulseway) — 4.7/5 (310 reviews) — Remote monitoring and management platform for IT
25. [Yonyx](https://www.getapp.co.uk/software/91207/agi-self-service) — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service

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## Related Categories

- [IT Asset Management Software](https://www.getapp.co.uk/directory/325/it-asset-management/software)
- [MSP Software](https://www.getapp.co.uk/directory/645/managed-service-providers-msp/software)
- [IT Service Software](https://www.getapp.co.uk/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.co.uk/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.co.uk/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/292/it-service-management-itsm/software)
- [All Categories](https://www.getapp.co.uk/directory)

-----

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