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Customer Support Software

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Here's our list of apps for Customer Support Software. Filters help you narrow down the results to find exactly what you’re looking for.

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266 Software options

LiveAgent

Great customer service starts with better help desk software

LiveAgent is a web-based contact management and customer support solution. It helps businesses manage customer interactions from one cloud-based platform. LiveAgent's help desk solution is a leader in building strong customer relationships. Start with a 30-Day free trial, no credit card required. Read more about LiveAgent

Freshdesk

Online helpdesk system and customer service software

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk

Zoho Desk

Superior customer service. Lasting experiences.

Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support. Read more about Zoho Desk

Issuetrak

Report. Resolve. Relax. It starts with Issuetrak.

Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard! Read more about Issuetrak

Deskhero

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Customer support software

Deskhero is a versatile helpdesk software solution that leverages artificial intelligence to boost efficiency and accuracy in customer support. The platform offers several key features to streamline the support process. At the core of Deskhero is an intelligent ticketing system that can automatically craft responses to common customer inquiries by... Read more about Deskhero

CoSupport AI

GenAI copilot designed for customer support growth

CoSupport AI is a genAI copilot designed for customer support growth, ensuring 360º visibility into business insights. CoSupport AI consists of 3 components that work in synergy to boost Customer Support team productivity, fully automate customer requests, and offer remarkable business insights. Read more about CoSupport AI

Korra

Answers - Spot On!

Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights. Read more about Korra

Tidio

Communicator for businesses. live chat, messenger and email

Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Read more about Tidio

RenewityRMA

Returns management and product service tracking solution

RenewityRMA is a cloud-based solution that helps businesses define and implement processes for returns and service management across multiple locations. Key features include quote generation, case management, serial number validation, KPI tracking, data export, and reporting. Read more about RenewityRMA

Supportbench

Supportbench: AI-Powered Enterprise Support Mastery

Supportbench revolutionizes customer support with AI-driven features. Seamlessly manage tickets, utilize dynamic SLAs, and engage users with ChatGPT bots. Deliver unmatched value and personalized experiences, making support teams the heroes of their organizations. Read more about Supportbench

ClientZen

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Customer Feedback Software, AI, Sentiment Analysis, VOC.

ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring. Read more about ClientZen

Zendesk Suite

Service-first CRM company that builds support & sales tools

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite

Intercom

Intercom is bringing AI-first Customer Service to the world

Intercom is redefining how businesses support their customers using powerful messaging and automation Read more about Intercom

TeamSupport

The complete B2B solution for great customer support

TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy. Read more about TeamSupport

Birdeye

The leading AI-powered reputation platform for local brands.

Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow. Read more about Birdeye

Userlike

Live chat and customer messaging for businesses of all sizes

Userlike is your chat hub for web, mobile and messaging support. Switch to a better method of customer support. For your customers, support agents, sales reps and managers. Read more about Userlike

NICE CXone

Cloud Contact Center Software

Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX Read more about NICE CXone

Smartsupp

Smartsupp–Live Chat, Chatbots, and Video Recordings

Smartsupp provides conversation management tools all the way through to AI. It delivers a multichannel customer support platform with live chat, chatbots, video recordings, and all of the customer care tools you will ever likely need to deliver consistent and outstanding website visitor assistance. Read more about Smartsupp

Front

How 8,000+ companies streamline customer communication.

Front is customer support software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email. Read more about Front

Yonyx

Decision tree driven Interactive guides for customer service

Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Read more about Yonyx

Lucky Orange

All-in-one conversion optimization suite for website owners

Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls Read more about Lucky Orange

Help Scout

Deliver world-class support from one easy-to-use platform.

Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible. Read more about Help Scout

Tempo Timesheets

#1 time tracking app for Jira since 2010.

Tempo Timesheets is a time tracking software in Jira which enables teams to track time online, and collect reliable data for reporting, invoicing, accounting, and more. The Tempo Cloud app gives users the flexibility to track time on-the-go via iOS and Android smartphone devices. Read more about Tempo Timesheets

HelpCrunch

Customer Communication tool for support, marketing & sales

HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Chatbot - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch for free! Read more about HelpCrunch

Zight (formerly CloudApp)

Share information faster with visual context.

Provide the context and clarity needed without playing musical calendars. Use Zight to create video recordings and screen captures to use for training and onboarding, support and troubleshooting, giving regular updates or presentations, and relationship building. Read more about Zight (formerly CloudApp)

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