---
description: Discover the most popular Free Customer Engagement Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Customer Engagement Software Applications and Tools | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Free Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software)

# Customer Engagement Software

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## Products

1. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (7003 reviews) — Customer relationship management solution
2. [Text](https://www.getapp.co.uk/software/2082384/Text) — 4.7/5 (32 reviews) — AI-powered support that turns every chat into revenue.
3. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4094 reviews) — AI powered customer service across all channels
4. [Sinch Engage](https://www.getapp.co.uk/software/119059/sinch-engage) — 4.4/5 (97 reviews) — All-in-one messaging platform for SMS, MMS, RCS \& WhatsApp
5. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
6. [Zoho CRM Plus](https://www.getapp.co.uk/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Cloud CRM platform for sales, marketing \& support
7. [Xtremepush](https://www.getapp.co.uk/software/104257/xtremepush) — 4.5/5 (55 reviews) — Multi-channel analytics \& engagement platform
8. [White Label Loyalty](https://www.getapp.co.uk/software/2039047/white-label-loyalty-platform) — 4.8/5 (16 reviews) — Simple solution for complex needs
9. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24219 reviews) — A single place for team communication and workflows
10. [Hootsuite](https://www.getapp.co.uk/software/20432/hootsuite) — 4.4/5 (3803 reviews) — Social media management \& scheduling for SMBs and enterprise
11. [Pipedrive](https://www.getapp.co.uk/software/90507/pipedrive) — 4.5/5 (3062 reviews) — Cloud-based CRM solution for salespeople
12. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
13. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
14. [LiveChat](https://www.getapp.co.uk/software/8385/livechat) — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
15. [Text Request](https://www.getapp.co.uk/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
16. [Typeform](https://www.getapp.co.uk/software/91581/typeform) — 4.7/5 (982 reviews) — Interactive form builder for data collection
17. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
18. [SendGrid](https://www.getapp.co.uk/software/20507/sendgrid) — 4.2/5 (755 reviews) — Delivers reliable email at scale for businesses
19. [Sogolytics](https://www.getapp.co.uk/software/108133/sogosurvey) — 4.7/5 (729 reviews) — Customer and employee experience management platform.
20. [Marketo Engage](https://www.getapp.co.uk/software/990/marketo-lead-management) — 4.3/5 (716 reviews) — AI-powered marketing automation platform
21. [Apptivo](https://www.getapp.co.uk/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
22. [Birdeye](https://www.getapp.co.uk/software/112535/birdeye) — 4.7/5 (707 reviews) — Cloud-based agentic marketing for multi-location brands
23. [Lime Connect](https://www.getapp.co.uk/software/90636/userlike-live-chat) — 4.6/5 (649 reviews) — Live chat and customer messaging for businesses of all sizes
24. [Sprout Social](https://www.getapp.co.uk/software/20453/sprout-social) — 4.4/5 (609 reviews) — Social Media Management Software for Business
25. [NiCE CXone](https://www.getapp.co.uk/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloud-based contact center software

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## Related Categories

- [Conversational Marketing Software](https://www.getapp.co.uk/directory/1659/conversational-marketing-platform/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Customer Satisfaction Software](https://www.getapp.co.uk/directory/1029/customer-satisfaction/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/650/customer-engagement/software)
- [All Categories](https://www.getapp.co.uk/directory)

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