---
description: Discover the most popular Free Customer Engagement Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Customer Engagement Software Applications and Tools | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Free Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software)

# Customer Engagement Software

Canonical: https://www.getapp.co.uk/directory/650/customer-engagement/software

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## Products

1. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
2. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (6982 reviews) — Customer relationship management solution
3. [Text](https://www.getapp.co.uk/software/2082384/text-app) — 4.7/5 (30 reviews) — AI-powered support that turns every chat into revenue.
4. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4083 reviews) — AI powered customer service across all channels
5. [Zoho CRM Plus](https://www.getapp.co.uk/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Unified Customer Experience platform
6. [Sinch Engage](https://www.getapp.co.uk/software/119059/messenger-communication-platform) — 4.4/5 (44 reviews) — All-in-one messaging platform for SMS, MMS, RCS \& WhatsApp
7. [Xtremepush](https://www.getapp.co.uk/software/104257/xtremepush) — 4.5/5 (55 reviews) — Multi-channel analytics \& engagement platform
8. [White Label Loyalty](https://www.getapp.co.uk/software/2039047/white-label-loyalty-platform) — 4.8/5 (16 reviews) — Simple solution for complex needs
9. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3460 reviews) — Online helpdesk system and customer service software
10. [Solitics](https://www.getapp.co.uk/software/2055232/solitics) — 4.2/5 (11 reviews) — Personalised, real-time journeys for fintech and iGaming.
11. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24142 reviews) — A single place for team communication and workflows
12. [Hootsuite](https://www.getapp.co.uk/software/20432/hootsuite) — 4.4/5 (3799 reviews) — Social media management \& scheduling for SMBs and enterprise
13. [Pipedrive](https://www.getapp.co.uk/software/90507/pipedrive) — 4.5/5 (3056 reviews) — Cloud-based CRM solution for salespeople
14. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
15. [LiveChat](https://www.getapp.co.uk/software/8385/livechat) — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
16. [Intercom](https://www.getapp.co.uk/software/91379/intercom) — 4.5/5 (1134 reviews) — AI-powered customer service with helpdesk
17. [Typeform](https://www.getapp.co.uk/software/91581/typeform) — 4.7/5 (971 reviews) — Interactive form builder for data collection
18. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud) — 4.5/5 (825 reviews) — AI powered customer service management platform
19. [SendGrid](https://www.getapp.co.uk/software/20507/sendgrid) — 4.2/5 (753 reviews) — Delivers reliable email at scale for businesses
20. [Sogolytics](https://www.getapp.co.uk/software/108133/sogosurvey) — 4.7/5 (730 reviews) — Customer and employee experience management platform.
21. [Marketo Engage](https://www.getapp.co.uk/software/990/marketo-lead-management) — 4.3/5 (711 reviews) — AI-powered marketing automation platform
22. [Apptivo](https://www.getapp.co.uk/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
23. [Birdeye](https://www.getapp.co.uk/software/112535/birdeye) — 4.7/5 (704 reviews) — AI Agents for Multi-Location Brands
24. [Lime Connect](https://www.getapp.co.uk/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
25. [Sprout Social](https://www.getapp.co.uk/software/20453/sprout-social) — 4.4/5 (607 reviews) — Social Media Management Software for Business

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## Related Categories

- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)
- [Customer Satisfaction Software](https://www.getapp.co.uk/directory/1029/customer-satisfaction/software)
- [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Marketing Automation Software](https://www.getapp.co.uk/directory/308/marketing-automation/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/650/customer-engagement/software)
- [All Categories](https://www.getapp.co.uk/directory)

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