Here's our list of apps for Customer Engagement Software. Filters help you narrow down the results to find exactly what you’re looking for.

481 Software options

Guest WiFi by Purple is a cloud-based WiFi platform designed to help enterprises in retail, healthcare, hospitality, and other industries track and enhance visitor engagement by capturing their contact and demographic information. Managers can create and send automated marketing messages to visitors Read more about Guest WiFi
Upzelo helps subscription businesses reduce churn and increase customer engagement through an increase in customer retention, access to real-time data, customised offers, and feedback. Read more about Upzelo
VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale. Read more about VideoAsk
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more Read more about elevio
Lob Direct Mail is a software platform that allows marketing teams to use direct mail as a part of omni-channel campaigns across the customer lifecycle. Features include automatic triggers, activity dashboards, reports and analytics, invoicing, customizable templates, delivery tracking, and more. Read more about Lob
LiveAgent is a web-based customer engagement solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat
All-in-one Social Media Management solution for social listening, publishing, reporting, influencer marketing, benchmarking, and engagement. Read more about Falcon.io
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Read more about Pipedrive
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social
Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Read more about Birdeye
Perfect for small-medium businesses, monday sales CRM is a no-code fully-customizable CRM built on monday.com Work OS. It handles all sales processes and client communication in one place, as well as post-sales operations. Built-in automations reduce manual work so you can focus on sales. Read more about monday sales CRM
Pipefy is the Work Management platform that empowers do-ers to organize and control their work in a single place, allowing anyone to streamline and automate any process on their own. Read more about Pipefy
End-to-end outbound sales platform. Find prospects, communicate at scale, win deals. Easily, from one place. Read more about Apollo
Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights Read more about ReviewTrackers
ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals Read more about ChurnZero
Stop collecting data through boring forms. Start building apps & live presentations that actually engage your audience. Read more about Formaloo
Wisernotify is a tool that helps you automate your social proof. We have been transforming the brand experience of 6000+ websites with social proof. This platform is customizable and user-friendly. Read more about WiserNotify
LearnUpon works with global organizations who want to make learning a central part of their growth strategy and supports over 1,300 customers worldwide including Zendesk and Gusto. Read more about LearnUpon
Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese. Read more about Kangaroo
Zoho CRM Plus empowers businesses of all sizes with a unified customer experience platform that helps them engage with customers across all stages of their lifecycle and turn them into valuable brand advocates. Key features include unified sales, marketing, and customer service, omnichannel customer Read more about Zoho CRM Plus
UniFocus decision-making technology offers workforce management tools that help managers make smarter decisions. Read more about UniFocus
Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience. Read more about Missive
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy. Read more about Froged
Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap Read more about Canny
Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years. Read more about Medallia Experience Cloud
Our interactive software drive 16x more engagement than typically seen on branded social media pages. Read more about Disciple
Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules. Read more about Helpwise
ProfitWell provides absolutely accurate subscription analytics for recurring revenue businesses. Get reporting on unit economics, churn, cash flow, and more. Integrates with billing systems like Stripe, Zuora, Chargebee, and Braintree. Read more about ProfitWell
Netcore customer engagement helps B2C marketers send out messages at the optimal times for best conversions and retention. A customer data profile enables the AI engine to automate communications. Build meaningful customer journeys across 9 channels and make real-time tweaks based on insights. Read more about Netcore
A solution optimized for cost, speed and quality, Gupshup's smart messaging platform helps acquire, engage, and retain customers with a single API to access every communication channel your customers use for all your business messaging needs. Read more about Gupshup
Notificare is a leading Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions. With channels App Push, Web Push, Email, SMS, and Mobile Wallet. Read more about Notificare
No-code product adoption platform for web-based apps. Create beautiful onboarding experiences to improve conversion & retention. Reduce support cost. Our powerful feature set includes interactive product tours & walkthroughs; hints & tooltips; onboarding checklist; feedback widget and more. Read more about Product Fruits
With Betterworks, teams throughout the organization can align and focus on what matters most. Read more about Betterworks
A comprehensive customer engagement platform. With usage analytics & a host of personalized engagement features - like notifications, pulse feedback, referrals and more - businesses can now drive personalized user behaviour to extensive automated actions. Read more about SmartKarrot
Increase conversions by as much as 15% by adding real-world context to your store. Highlight activity and create urgency with simple, elegant Nudges Read more about Nudgify
Remesh is a cloud-based feedback platform which employs machine learning to engage customers in conversation & collect, analyze & present responses in real-time Read more about Remesh
NeuroTags' consumer marketing platform enables enterprises to acquire retail consumers via products. This is done by linking consumer purchase data with behavioral and demographic data, to capture the consumer hidden patterns in their daily shopping habits and create a customer profile. Read more about Consumer Marketing Platform
MHC EngageCX is a customer communications management software that helps businesses connect with customers via email, SMS, and other communication channels. It enables employees to create documents such as sales quotes, invoices, collection letters, contracts, and product announcements in real-time. Read more about EngageCX
Brandwise is an enterprise-grade digitization application for brands to authenticate products and engage with consumers. It is powered by blockchain. Read more about Brandwise
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do Read more about Slack
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media, stay in touch anytime, anywhere with an Omnichannel CRM like Zoho. Read more about Zoho CRM
Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications. Read more about Viber
Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services. Read more about Hootsuite
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history. Read more about Zendesk
Freshdesk is a cloud-based customer service software that helps businesses of all sizes engage with customers across email, phone, chat, and social media effortlessly. Read more about Freshdesk
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
Guusto makes it easy for HR leaders at companies with 200+ employees to build recognition programs and shape culture. The #1 Highest Rated Recognition Platform on G2. No minimums, markups, or hidden fees, and full credit back on unclaimed gift cards to deliver UNMATCHED VALUE! START FOR FREE. Read more about Guusto
Onboard customers and keep them engaged with email, push, and in-product messages Read more about Intercom

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