---
description: Discover the most popular Free Complaint Management Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Complaint Management Software Applications and Tools | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Free Complaint Management Software](https://www.getapp.co.uk/directory/841/complaint-management/software)

# Complaint Management Software

Canonical: https://www.getapp.co.uk/directory/841/complaint-management/software

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## Products

1. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
2. [Freshservice](https://www.getapp.co.uk/software/91351/freshservice) — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
3. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4094 reviews) — AI powered customer service across all channels
4. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
5. [InvGate Service Management](https://www.getapp.co.uk/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
6. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
7. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
8. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
9. [JIRA Service Management](https://www.getapp.co.uk/software/91811/jira-service-management) — 4.5/5 (779 reviews) — IT service platform for unified support
10. [Apptivo](https://www.getapp.co.uk/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
11. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
12. [NiCE CXone](https://www.getapp.co.uk/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloud-based contact center software
13. [Smartsupp](https://www.getapp.co.uk/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
14. [Vtiger CRM](https://www.getapp.co.uk/software/10283/vtiger-crm) — 4.3/5 (339 reviews) — All-in-one CRM for small businesses
15. [Front](https://www.getapp.co.uk/software/102177/front) — 4.5/5 (291 reviews) — AI-enabled customer service platform for collaboration
16. [XM for Customer Experience](https://www.getapp.co.uk/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
17. [SAP Customer Experience](https://www.getapp.co.uk/software/90379/sap-crm) — 4.3/5 (246 reviews) — Enterprise CRM software
18. [LogMeIn Resolve](https://www.getapp.co.uk/software/2055969/goto-resolve) — 4.4/5 (216 reviews) — Unified endpoint management for IT teams and MSPs.
19. [Issuetrak](https://www.getapp.co.uk/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
20. [Missive](https://www.getapp.co.uk/software/2057204/missive) — 4.9/5 (184 reviews) — Shared inbox and team chat for collaborative email.
21. [HelpDesk](https://www.getapp.co.uk/software/116767/helpdesk) — 4.6/5 (183 reviews) — AI-powered ticketing system
22. [Vivantio](https://www.getapp.co.uk/software/91516/vivantio) — 4.3/5 (178 reviews) — When Service Matters.
23. [Hiver](https://www.getapp.co.uk/software/20502/hiver) — 4.7/5 (148 reviews) — The agentic omnichannel customer service platform.
24. [Daruma](https://www.getapp.co.uk/software/2054420/daruma) — 4.6/5 (137 reviews) — Software to automate quality management processes.
25. [Avochato](https://www.getapp.co.uk/software/108663/avochato) — 4.7/5 (135 reviews) — SMS texting and live chat for sales, support \& ops teams

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## Related Categories

- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [IT Ticketing Systems Software](https://www.getapp.co.uk/directory/3479/it-ticketing-systems/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/841/complaint-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

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