---
description: See our list of the best rated Complaint Management Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Complaint Management Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](https://www.getapp.co.uk/directory/841/complaint-management/software)

# Complaint Management Software

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## Products

1. [Freshservice](https://www.getapp.co.uk/software/91351/freshservice) — 4.6/5 (795 reviews) — A complete IT service management (ITSM) tool for business
2. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3472 reviews) — Cloud-based AI help desk for teams of all sizes
3. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4090 reviews) — AI powered customer service across all channels
4. [InvGate Service Management](https://www.getapp.co.uk/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
5. [HelpDesk](https://www.getapp.co.uk/software/116767/helpdesk) — 4.6/5 (183 reviews) — AI-powered ticketing system
6. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2215 reviews) — Cloud-based help desk for all business sizes
7. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1788 reviews) — Cloud-based customer service platform for all sizes
8. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (1003 reviews) — Cloud \&amp; on-premises workspace for all business sizes
9. [TeamSupport](https://www.getapp.co.uk/software/8670/teamsupport) — 4.5/5 (849 reviews) — Cloud-based B2B customer support platform with AI
10. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud) — 4.5/5 (829 reviews) — AI powered customer service management platform
11. [JIRA Service Management](https://www.getapp.co.uk/software/91811/jira-service-management) — 4.5/5 (776 reviews) — IT service platform for unified support
12. [Apptivo](https://www.getapp.co.uk/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
13. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
14. [NiCE CXone](https://www.getapp.co.uk/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
15. [MasterControl Quality Excellence](https://www.getapp.co.uk/software/104305/mastercontrol) — 4.5/5 (540 reviews) — Quality Management—Simplified with Life Sciences-Specialized
16. [Smartsupp](https://www.getapp.co.uk/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
17. [Vtiger CRM](https://www.getapp.co.uk/software/10283/vtiger-crm) — 4.3/5 (338 reviews) — All-in-one CRM for small businesses
18. [Front](https://www.getapp.co.uk/software/102177/front) — 4.5/5 (289 reviews) — AI-enabled customer service platform for collaboration
19. [XM for Customer Experience](https://www.getapp.co.uk/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
20. [SAP Customer Experience](https://www.getapp.co.uk/software/90379/sap-crm) — 4.3/5 (245 reviews) — Enterprise CRM software
21. [LogMeIn Resolve](https://www.getapp.co.uk/software/2055969/goto-resolve) — 4.4/5 (216 reviews) — Unified endpoint management for IT teams and MSPs.
22. [Issuetrak](https://www.getapp.co.uk/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
23. [Missive](https://www.getapp.co.uk/software/2057204/missive) — 4.9/5 (184 reviews) — Shared inbox and team chat for collaborative email.
24. [Ideagen Quality Management](https://www.getapp.co.uk/software/104385/q-pulse) — 4.5/5 (178 reviews) — Quality, compliance, safety and risk management
25. [Vivantio](https://www.getapp.co.uk/software/91516/vivantio) — 4.3/5 (178 reviews) — When Service Matters.

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## Related Categories

- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)
- [Customer Satisfaction Software](https://www.getapp.co.uk/directory/1029/customer-satisfaction/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/841/complaint-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/841/complaint-management/software> |
| de-AT | <https://www.getapp.at/directory/841/complaint-management/software> |
| en | <https://www.getapp.com/customer-service-support-software/complaint-management/> |
| en-AE | <https://www.getapp.ae/directory/841/complaint-management/software> |
| en-AU | <https://www.getapp.com.au/directory/841/complaint-management/software> |
| en-CA | <https://www.getapp.ca/directory/841/complaint-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/841/complaint-management/software> |
| en-IE | <https://www.getapp.ie/directory/841/complaint-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/841/complaint-management/software> |
| en-SG | <https://www.getapp.sg/directory/841/complaint-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/841/complaint-management/software> |
| es | <https://www.getapp.es/directory/841/complaint-management/software> |
| es-CL | <https://www.getapp.cl/directory/841/complaint-management/software> |
| es-CO | <https://www.getapp.com.co/directory/841/complaint-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/841/complaint-management/software> |
| fr | <https://www.getapp.fr/directory/841/complaint-management/software> |
| fr-BE | <https://fr.getapp.be/directory/841/complaint-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/841/complaint-management/software> |
| nl | <https://www.getapp.nl/directory/841/complaint-management/software> |
| nl-BE | <https://www.getapp.be/directory/841/complaint-management/software> |
| pt | <https://www.getapp.com.br/directory/841/complaint-management/software> |
| pt-PT | <https://www.getapp.pt/directory/841/complaint-management/software> |

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