---
description: See our list of the best rated Complaint Management Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Complaint Management Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](https://www.getapp.co.uk/directory/841/complaint-management/software)

# Complaint Management Software

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## Products

1. [Freshservice](https://www.getapp.co.uk/software/91351/freshservice) — 4.5/5 (765 reviews) — A complete IT service management (ITSM) tool for business
2. [InvGate Service Management](https://www.getapp.co.uk/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
3. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4086 reviews) — AI powered customer service across all channels
4. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3465 reviews) — Online helpdesk system and customer service software
5. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
6. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
7. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (997 reviews) — All in one business management workspace
8. [TeamSupport](https://www.getapp.co.uk/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
9. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud) — 4.5/5 (825 reviews) — AI powered customer service management platform
10. [JIRA Service Management](https://www.getapp.co.uk/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
11. [Apptivo](https://www.getapp.co.uk/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
12. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
13. [NiCE CXone](https://www.getapp.co.uk/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
14. [MasterControl Quality Excellence](https://www.getapp.co.uk/software/104305/mastercontrol) — 4.5/5 (535 reviews) — Cloud-based quality management system for life sciences.
15. [Smartsupp](https://www.getapp.co.uk/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
16. [Vtiger CRM](https://www.getapp.co.uk/software/10283/vtiger-crm) — 4.3/5 (338 reviews) — All-in-one CRM for small businesses
17. [Front](https://www.getapp.co.uk/software/102177/front) — 4.5/5 (287 reviews) — AI-enabled customer service platform for collaboration
18. [XM for Customer Experience](https://www.getapp.co.uk/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
19. [SAP Customer Experience](https://www.getapp.co.uk/software/90379/sap-crm) — 4.3/5 (245 reviews) — Enterprise CRM software
20. [LogMeIn Resolve](https://www.getapp.co.uk/software/2055969/goto-resolve) — 4.4/5 (214 reviews) — Unified endpoint management for IT teams and MSPs.
21. [Issuetrak](https://www.getapp.co.uk/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
22. [Missive](https://www.getapp.co.uk/software/2057204/missive) — 4.9/5 (184 reviews) — Collaborative inbox for teams
23. [HelpDesk](https://www.getapp.co.uk/software/116767/helpdesk) — 4.6/5 (181 reviews) — AI-powered ticketing system
24. [Ideagen Quality Management](https://www.getapp.co.uk/software/104385/q-pulse) — 4.5/5 (178 reviews) — Quality, compliance, safety and risk management
25. [Vivantio](https://www.getapp.co.uk/software/91516/vivantio) — 4.3/5 (178 reviews) — Flexible Software. Focused Service.

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Next: [Next page](https://www.getapp.co.uk/directory/841/complaint-management/software?page=2)

## Related Categories

- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [Issue Tracking Software](https://www.getapp.co.uk/directory/580/issue-tracking/software)
- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/841/complaint-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/841/complaint-management/software> |
| de-AT | <https://www.getapp.at/directory/841/complaint-management/software> |
| en | <https://www.getapp.com/customer-service-support-software/complaint-management/> |
| en-AE | <https://www.getapp.ae/directory/841/complaint-management/software> |
| en-AU | <https://www.getapp.com.au/directory/841/complaint-management/software> |
| en-CA | <https://www.getapp.ca/directory/841/complaint-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/841/complaint-management/software> |
| en-IE | <https://www.getapp.ie/directory/841/complaint-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/841/complaint-management/software> |
| en-SG | <https://www.getapp.sg/directory/841/complaint-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/841/complaint-management/software> |
| es | <https://www.getapp.es/directory/841/complaint-management/software> |
| es-CL | <https://www.getapp.cl/directory/841/complaint-management/software> |
| es-CO | <https://www.getapp.com.co/directory/841/complaint-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/841/complaint-management/software> |
| fr | <https://www.getapp.fr/directory/841/complaint-management/software> |
| fr-BE | <https://fr.getapp.be/directory/841/complaint-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/841/complaint-management/software> |
| nl | <https://www.getapp.nl/directory/841/complaint-management/software> |
| nl-BE | <https://www.getapp.be/directory/841/complaint-management/software> |
| pt | <https://www.getapp.com.br/directory/841/complaint-management/software> |
| pt-PT | <https://www.getapp.pt/directory/841/complaint-management/software> |

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