---
description: See our list of the best rated Knowledge Management Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knowledge Management Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](https://www.getapp.co.uk/directory/257/knowledge-management/software)

# Knowledge Management Software

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> Knowledge Management Software are typically IT systems used to store, share, and retrieve information pertaining to people, processes, practices, culture, and content items within an organisation. The purpose of knowledge-sharing software is to assist employees in the identification and organisation of the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This knowledge management tool may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could also include other employees, board members, prospects, knowledge managers, and content creators. Knowledge management platforms help enable professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time, and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can potentially benefit both external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through collaboration across teams. As they reduce the need to rediscover information with every query, they can help make companies more efficient. By making information more readily available to customers, they could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical features of knowledge management tools are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Cloud-based knowledge management software can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

Check out GetApp's variety of different knowledge-sharing software options, including knowledge management software for UK businesses. 

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## Products

1. [Helpjuice](https://www.getapp.co.uk/software/105523/helpjuice) — 4.7/5 (102 reviews) — Cloud-based knowledge management platform
2. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4072 reviews) — AI powered customer service across all channels
3. [Confluence](https://www.getapp.co.uk/software/90949/confluence) — 4.5/5 (3663 reviews) — Remote team collaboration and knowledge workspace
4. [Document360](https://www.getapp.co.uk/software/120723/document360) — 4.7/5 (290 reviews) — AI-powered knowledge base and documentation software
5. [Universal Knowledge](https://www.getapp.co.uk/software/105247/universal-knowledge) — 4.6/5 (13 reviews) — Multi-solution knowledge management product
6. [Shelf](https://www.getapp.co.uk/software/109661/shelf) — 4.8/5 (106 reviews) — Cloud-based knowledge management solution
7. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
8. [Axero](https://www.getapp.co.uk/software/90839/axero) — 4.5/5 (87 reviews) — Intranet software and collaboration solutions.
9. [KMS Lighthouse](https://www.getapp.co.uk/software/2039703/kms-lighthouse) — 4.5/5 (20 reviews) — Knowledge management for call centers, tech support and more
10. [Haiilo](https://www.getapp.co.uk/software/2057508/haiilo) — 4.3/5 (31 reviews) — AI-powered intranet for communication and engagement.
11. [Hub](https://www.getapp.co.uk/software/107617/hub) — 4.5/5 (29 reviews) — The first sustainability-driven intranet for SMEs
12. [BlueSpice](https://www.getapp.co.uk/software/2073273/bluespice) — 4.3/5 (22 reviews) — Do knowledge management the Wiki Way\!
13. [The Generator](https://www.getapp.co.uk/software/2066245/the-generator) (0 reviews) — A simple and interactive course builder
14. [Aha\!](https://www.getapp.co.uk/software/106671/aha) — 4.7/5 (561 reviews) — Platform for strategic product roadmapping
15. [TextExpander](https://www.getapp.co.uk/software/2035399/textexpander) — 4.7/5 (63 reviews) — Work faster \& smarter with TextExpander's powerful snippets.
16. [Elium](https://www.getapp.co.uk/software/9697/elium) — 4.8/5 (41 reviews) — Smart knowledge for global operations and customer services
17. [Happeo](https://www.getapp.co.uk/software/113459/happeo) — 4.6/5 (38 reviews) — An exclusive G Suite integrated Intranet \& social platform
18. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
19. [Yonyx](https://www.getapp.co.uk/software/91207/agi-self-service) — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
20. [Lessons Learned Database](https://www.getapp.co.uk/software/110161/lessons-learned-database) — 4.5/5 (2 reviews) — A database for storing and searching for lessons learned
21. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24046 reviews) — A single place for team communication and workflows
22. [Wix](https://www.getapp.co.uk/software/90955/wix) — 4.4/5 (10606 reviews) — Website builder \& business management platform
23. [monday.com](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (5726 reviews) — Project management software
24. [Microsoft SharePoint](https://www.getapp.co.uk/software/90850/sharepoint) — 4.4/5 (5412 reviews) — Collaboration \& content management platform
25. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5058 reviews) — Enhance employee management with the only all-in-one app

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## Related Categories

- [Content Management Systems](https://www.getapp.co.uk/directory/276/content-management-system-cms/software)
- [Intranet Software](https://www.getapp.co.uk/directory/1037/intranet/software)
- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software)
- [Knowledge Base Software](https://www.getapp.co.uk/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/257/knowledge-management/software> |
| de-AT | <https://www.getapp.at/directory/257/knowledge-management/software> |
| en | <https://www.getapp.com/collaboration-software/knowledge-management/> |
| en-AE | <https://www.getapp.ae/directory/257/knowledge-management/software> |
| en-AU | <https://www.getapp.com.au/directory/257/knowledge-management/software> |
| en-CA | <https://www.getapp.ca/directory/257/knowledge-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/257/knowledge-management/software> |
| en-IE | <https://www.getapp.ie/directory/257/knowledge-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/257/knowledge-management/software> |
| en-SG | <https://www.getapp.sg/directory/257/knowledge-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/257/knowledge-management/software> |
| es | <https://www.getapp.es/directory/257/knowledge-management/software> |
| es-CL | <https://www.getapp.cl/directory/257/knowledge-management/software> |
| es-CO | <https://www.getapp.com.co/directory/257/knowledge-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/257/knowledge-management/software> |
| fr | <https://www.getapp.fr/directory/257/knowledge-management/software> |
| fr-BE | <https://fr.getapp.be/directory/257/knowledge-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/257/knowledge-management/software> |
| nl | <https://www.getapp.nl/directory/257/knowledge-management/software> |
| nl-BE | <https://www.getapp.be/directory/257/knowledge-management/software> |
| pt | <https://www.getapp.com.br/directory/257/knowledge-management/software> |
| pt-PT | <https://www.getapp.pt/directory/257/knowledge-management/software> |

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