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152 Reviews for UK Users

- Industry: Utilities
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
We created a custom CRM using ZOHO CREATOR
Reviewed on 04/12/2018
If i could give this app 11 stars, i would. It really is one of the best CRM custom creators I have...
If i could give this app 11 stars, i would. It really is one of the best CRM custom creators I have come accross.
Pros
We enlisted the help of a zoho developer to help us create a custom CRM for our commercial energy brokerage. The cloud-based app along with an android app along with speed of access makes this application the go-to app for our CRM needs.
Cons
It is written using a coding language called Deluge. It is not simple and as such i would advise enlisting the help of a zoho coding expert. Zoho have a list of developers who can help.

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Powerful App Builder for Non-Programmers
Reviewed on 13/10/2018
We have used Zoho Creator for both internal and public facing apps. It is probably the quickest way...
We have used Zoho Creator for both internal and public facing apps. It is probably the quickest way to get data collection forms on a web page. Power users can make use of Zoho Creator for simple data collection and reporting apps that need more than a spreadsheet but don't warrant the involvement of the development team. Great value, especially when included as part of the Zoho One bundle.
Good solution for the right business applications.
Pros
While there is a bit of a learning curve, Zoho Creator can be used by non-programmers to create quite sophisticated applications using a drag and drop form builder and report builder. There is also a scripting language for more sophisticated requirements, but many simple apps can be created with no coding at all. Customer support is generally good and responsive. If you are already familiar with other Zoho products (CRM, Survey, Forms etc.) you should be able to get productive right away.
Cons
Can be tricky to brand exactly as you might like; lots of settings and interface isn't as intuitive as it could be. You'll likely want some oversight from the development team for anything that will be public facing, but that would be the case for any app in the wild.
- Industry: Mechanical or Industrial Engineering
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great for Prototyping Application, Too Slow for Business Use
Reviewed on 23/11/2015
I started using Zoho as a quick way to prototype an application. It took a few weeks to build an...
I started using Zoho as a quick way to prototype an application. It took a few weeks to build an application that would have taken months in .Net and SQL. My customer loved the application and wanted to use the prototype right off the bat.
The service generally runs fast, however in the afternoons here in the US, the service can grind to a halt. Form loading goes from seconds to minutes. These are serious problems that made me wish I had stuck to using Zoho strictly as a prototype.
Pros
Great interface, email and text integration.
Cons
1) Speed is too slow for "real" business use.
2) On premise application is forever stuck in Beta, there is no choice but to use Zoho's slow servers.
3) URL and mobile app customization is not possible.
Response from Zoho
Thank you for giving Zoho Creator a try. We believe the issue faced by you could be specific to your Zoho Creator application as we haven't had reports of latency from other users. The sluggishness experienced by you in accessing Creator Form especially during a certain time of the day is something that we would like to look into further.
Could you email form details of your Zoho Creator app to [email protected]/[email protected], please? The team over here would like to ascertain the reasons for the latency issue and revert with possible solutions, if any.
Ahmed
Zoho Creator

- Industry: Semiconductors
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Ideal for developing very specific applications
Reviewed on 20/06/2022
Pros
I really like that by collecting data with Zoho Creator forms it is much easier to organize and analyze the information to suit your work process. Create simple apps without the need for a developer, or build complex apps to meet your specific business process needs.
Cons
Zoho Creator needs to have better training tools for non-developers and its interface could be more intuitive to improve user experience.

- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cost-effective App Builder
Reviewed on 21/01/2019
Fantastic experience with Zoho Creator. Easy to use and cost-effective.
Fantastic experience with Zoho Creator. Easy to use and cost-effective.
Pros
Zoho Creator is an effective tool for building applications for your business. We like using it because we do not have to be experienced in programming and other sophisticated tools to start using it for building apps. The apps we always build with Zoho Creator are great and they boost our daily operations.
Cons
Unreliable customer care support team. No other valid reason to complain about Zoho Creator because it has been good to our team.

- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Wonderful Software to Create an Application
Reviewed on 28/09/2020
Undoubtedly, Zoho Creator is a very useful tool to make an excellent application. I like to use it...
Undoubtedly, Zoho Creator is a very useful tool to make an excellent application. I like to use it as it has the entire necessary feature in it which is essential for creating an application. It works seamlessly well. Only thing is that I would love to see enhancement in the interface of this software.
Pros
Zoho Creator is a very interesting tool. I can create a perfect application as per my requirement using this software. It is a very helpful tool. There is a drag and drop interface which helps a lot while creating an application; I use it a lot.
Cons
Zoho Creator is an extremely wonderful software to use. However, I don’t like its interface. It is very basic according to me. There should be more improvement in it. Except for this problem I don’t have any other problem with Zoho Creator.

- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Creating apps made easy
Reviewed on 31/08/2019
Zoho creator is amazing for those who don't know how to code great apps.
Zoho creator is amazing for those who don't know how to code great apps.
Pros
With the Zoho creator, one can easily make the Ios and android apps by just dragging and dropping the required fields. One can create the apps to be of personal use and deploy them quickly. The programming language supported for making the apps in zoho creator, I.e., Deluge, is easy to learn and get started.
Cons
The number of apps to create in the free version is very less. Zoho creator is easy to use but lacks in terms of speed. Hence, apps created lacks in speed.

- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Easy to Use - Great For Business Email
Reviewed on 08/05/2018
Pros
We use this mainly for the email for our business. We were able to use our own domain name. It's easy to use and love the interface.
Cons
The sorting capabilities are a little limited. It's not easy to find the settings to forward your email to something like Outlook. I had to search for them.

- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Value for money product!
Reviewed on 12/03/2022
Pros
I like customizable data management and adding data to dashboards and customizing them according to our needs. It doesn't need many codings, however, sometimes there might be glitches which can be sorted out with some help from coders
Cons
The price is a little bit costly however they'll provide a discount for non-profits. So it really helps.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Zoho Creator is a good tool to build apps for Business Process Improvement
Reviewed on 25/01/2023
We have built multiple business process improvement apps on Zoho Creator
We have built multiple business process improvement apps on Zoho Creator
Pros
Easy to build web or mobile based apps on top of the Zoho Ecosystem like Books, Analytics etc.
Cons
You need to know a bit of coding in SQL to build high quality or useful apps
- Industry: Renewables & Environment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
With Zoho Creator Seriously Anything Is Possible
Reviewed on 23/11/2018
Awesome, I love Zoho Creator. We use it for many different parts of our business to complement...
Awesome, I love Zoho Creator. We use it for many different parts of our business to complement what we accomplish with Zoho CRM. It can house a ton of data and the UI is nice and easy to navigate. Forms from Creator can easily be integrated with other Zoho apps to make Zoho Creator even more powerful!
Pros
If you can think up an app, or a business workflow, or a business data scenario, or seriously anything, Zoho Creator can handle it. They have pre-built apps which can be modified to suit your business app needs, or you can build apps from scratch. Basic apps with basic workflow or notifications can be set up in minutes. Creator integrates nicely with other Zoho apps (for Zoho One users) like Zoho CRM and Zoho Books.
Cons
The scripting language Zoho Creator uses is called DELUGE. It is the powerful engine behind what seriously makes anything possible with Zoho Creator. For most users that have no coding background it this can provide limits as DELGUGE can be difficult to learn.
- Industry: Management Consulting
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great software. If you need customization, you need to try it.
Reviewed on 07/06/2017
Was less costly than our previous software solution with more customization as long as we were...
Was less costly than our previous software solution with more customization as long as we were willing and able to learn how to use Zoho to its full potential.
Pros
The software is easy to pick up and build simple applications or customize pre-made application to suit your needs. But also you can build some complex applications, don't be fooled. We use the software daily in a large corporate environment for various tasks such as a sales lead contact directory by modifying a pre-made application and also we built a ground-up application for a service ticketing system/workflow management.
Cons
What could use improving is the documentation for the more complex functions when building an application. There is lots of help, but sometimes for the more complex tasks I am doing it may take a few days to find what I need. But I will say that there is much more documentation and also help videos than in the past.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Create your own apps
Reviewed on 18/05/2022
It has a low learning curve and low code capabilities are outstanding. The built-in templates are...
It has a low learning curve and low code capabilities are outstanding. The built-in templates are quite easy to use and gets you going quickly to hit the road running
Pros
Low code, easy to shift manual processes to apps using creator, short dev cycle, easy to publish on iOS and Android. Drag and drop and deluge scripting language. Choose from a number of pre built applications and just tweak them to suit your needs.
Cons
For complex data manipulation the need to use deluge scripting can be a bummer. Though not difficult to learn, it may be a hurdle for ppl Needing a no code platform.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Zoho creator the best bang for the buck application database
Reviewed on 05/02/2019
Pros
This was the best replacement we founds for SharePoint Access Applications. With this quick web interface for collecting and entering data you can be up and running quickly with a basic knowledge of excel
Cons
The user security leaves a lot to be desired. You can control who has access to each application however you can not control access to the specific lookups and data entry form in an application
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoho Creator is a Winner in Running Applications
Reviewed on 30/10/2018
Pros
This software is a winner with what it has to offer. I like the fact that it can check and monitor if there are bugs in the system. We work from our desktops, tablets and phones, and this software is able to run applications without giving me any headaches. I love the graphics and I know that are gadgets are always protected and secured.
Cons
The customer support department is quite inept when it comes to issues and concerns. They need to train their staff to be quick to resolve issues so we don’t have to wait that long.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very handy software (if you are already using Zoho One)
Reviewed on 31/05/2022
Pros
They make it extremely easy to build custom applications that can support your business operations. Everything is drag and drop, and integrates with various automations platforms (Zapier, Zoho Flow, Integromat)
Cons
The support documentation isn't always very clear, and there are some core functionalities that are missing that should be easy to add (i.e. providing a direct URL link to a record).
Reasons for Switching to Zoho Creator
Integration within the Zoho Suite- Industry: Pharmaceuticals
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good but HUGE scope of improvement
Reviewed on 26/03/2019
Except for the poor and overloaded customer support, great to use.
Except for the poor and overloaded customer support, great to use.
Pros
Superb product. Helps you save time and manpower. Great integrations and API linkage.
Cons
Requires too much of coding. Not too easy for start but maybe a couple of tries and you are can do it...but you need to learn a bit of coding.
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Database
Reviewed on 10/01/2019
I would rate it at 90 % of Satisfaction///
I would rate it at 90 % of Satisfaction///
Pros
The programing is Very simple and it has what seemd endless functions that can be used to improve business communication and Logistics Operation...
Cons
That it is Slow at time of loading most of the time..
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Decent application builder if you're working with ZohoCRM
Reviewed on 24/07/2018
Pros
Integration with ZohoCRM is simple with Creator. Features are decent but I would suggest that you look into whether Creator meets your specific business needs as the templated solutions may not fit.
Cons
Exclusive use of Zoho's deluge language makes any troubleshooting a bit of a challenge since support is not 24/7. If Creator used a standard programming language, we could ask questions through stackoverflow or the general public who knows that language.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome field app with no internal mobile team.
Reviewed on 10/07/2020
Awesome, we are not planning to replace Zoho soon.
Awesome, we are not planning to replace Zoho soon.
Pros
The ability to send and consume data to and from zoho creator via API was awesome in integrating to to our internal products.
Cons
The limited features working offline or in patchy network areas was a huge problem.

- Industry: Computer Software
- Company size: 2–10 Employees
- Used for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good App Making Functionality
Reviewed on 05/09/2019
We needed unique software, and was able to make it happen with Zoho Creator, and integrate it with...
We needed unique software, and was able to make it happen with Zoho Creator, and integrate it with the other essential apps on their platform. Very happy.
Pros
Lots of great and intuitive ways to increase productivity within the Zoho suite of products. If Zoho doesn't provide an app to do what you want, there's a good chance you can use this toolset to make one. It breaks down the functionality used within Zoho, and gives you the customization and power you need to make things work for you.
Cons
I would like some more accessible and robust documentation for some of the options, but was otherwise pleased with the generally intuitive nature.
- Industry: Program Development
- Company size: 1,001–5,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoho Creator review
Reviewed on 18/10/2018
Highly recommended for business operation
Highly recommended for business operation
Pros
Best application builder that has different functionalities suited for business and personal use. You can collaborate with the team and sync the updates while the development is ongoing. You can upload files and documents that can be use to be a source of database of your application. it has different templates that is ready to use and its highly customize to suited on the user requirements. No need for coding skills because its user-friendly. It has 15 days trial period for free.
Cons
the 15 days trial period. This can be promoted as free forever by setting some limitation on the functionality for free and paid.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Relational database web apps made simple!
Reviewed on 26/09/2017
I really like this web app software. It allows me to quickly create database driven web apps. As...
I really like this web app software. It allows me to quickly create database driven web apps. As soon as I create a new form and place my first field on that form, a database table is created without me doing that! I used to do Oracle development and you have to do a lot just to set up tables, relations, etc. Is so simple to do it with Zoho Creator. You can set up the relations by relating 2 forms together. I think you will however need to write some coding in the Deluge scripting language that comes with Creator to make sure you don't delete any parent rows if child rows exist.
Pros
Ease of use, creation of web form apps very quickly.
Cons
None but I would love to see more choices on the form themes like they have in Zoho Forms and the ability to place fields anywhere on the form.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Well thought
Reviewed on 15/01/2018
Zoho Creator has helped us to improve our efficiency at work thanks to the advantages of having a...
Zoho Creator has helped us to improve our efficiency at work thanks to the advantages of having a personalized app.
Pros
The main function allows you to build apps to manage your different business processes. This is a very useful tool that, when well managed, can make your life much easier than you think. We were really surprised with the results. We can add/change various fields with just draging and dropping things on the interface. when things get too rough, we make use of a professional. You can export to Excel and do analytics. Also, the integration with other Zoho apps is, as always, very useful and well designed.
Cons
There are some limitations that can be a little bit bothering, but not a great deal. Also, the mobile app needs to be improved.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
A basic way to make an app quickly.
Reviewed on 02/02/2019
ZohoCreator is definitely for someone who needs an app made and has no knowledge on how to do it...
ZohoCreator is definitely for someone who needs an app made and has no knowledge on how to do it the traditional way. But, personally, I prefer using a more traditional method.
Pros
ZohoCreator allows people to create apps without the knowledge that would otherwise take months to years to learn. It’s very flexible and easy to use!
Cons
The graphical interface has room for improvement. While it is certainly easier to make apps, It still requires the ability to use their scripting language, Deluge, for more customization.