QuickBooks Online Advanced Reviews

QuickBooks Online Advanced

4.4 (951)
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Accounting & business management for small businesses

Overall rating

4.4 /5
(951)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.1/5
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951 Reviews for UK Users

Kavindu Githsara
Kavindu Githsara
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Streamlining Your Finances with QuickBooks Online Advanced

Reviewed on 16/01/2023

Overall, QuickBooks Online Advanced has been a valuable tool for our business. The user-friendly...

Overall, QuickBooks Online Advanced has been a valuable tool for our business. The user-friendly interface and automatic data backups have made it easy to use and the advanced reporting and inventory management features have provided valuable insights into our financial performance. While there are some limitations, such as limited customization options and higher cost, the benefits of this software outweigh the cons for our business.

Pros

As a user of QuickBooks Online Advanced, I have found it to be a reliable and user-friendly accounting software for our business. One of the biggest advantages of this software is the user-friendly interface that makes it easy to navigate. This has been a huge time-saver for my team, as we don't have to spend hours trying to figure out how to use the software. Another great feature of QuickBooks Online Advanced is the automatic data backups. Not only that, but also the advanced reporting and inventory management features have also been a great asset to our business, allowing us to track our inventory in real-time and generate detailed reports on our financial performance.

Cons

One of the downsides of QuickBooks Online Advanced is the limited customization options for invoices and purchase orders.

Sabrina
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Multi Small Company

Reviewed on 11/12/2019

Quickbooks Online Advanced overall has served our purpose well, especially as a small company, but...

Quickbooks Online Advanced overall has served our purpose well, especially as a small company, but as we continue to grow and with the expense increase we may need to look for other options that are more robust. It was worth it to attempt to make the system work for the cost, but not so much anymore.

Pros

The software is easy to use and can be accessed by multiple people in multiple locations. There are a multitude of videos available when attempting to do something new.

Cons

The cost has increased from $30 to $150 per month, which is a major increase for what doesn't seem like a lot of extra tools. The few things that our company needs cannot be helped with Priority Circle, we need the system to work more like desktop did.

Alternatives Considered

Microsoft SharePoint, CANVAS and Norton AntiVirus

Reasons for Switching to QuickBooks Online Advanced

We are already using Quickbooks online and further research needs to be done before a major overhaul of the system is completed.
Daniel
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

it’s a powerful tool, but it’s best for businesses that need more than just the basics

Reviewed on 13/10/2024

If your business is growing and you need more than the basics, this is a solid choice! Highly...

If your business is growing and you need more than the basics, this is a solid choice! Highly recommend for those looking to take their accounting to the next level.

Pros

You get dedicated customer service, which is helpful for any questions or issues.

Cons

it can take time to learn how to use everything.

Simon
Simon
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

The road to hell is paved with good intention

Reviewed on 12/04/2022

Overall, if the execution of Quickbook online would have been as good as the idea, its probably...

Overall, if the execution of Quickbook online would have been as good as the idea, its probably the software we would be using, but the execution is to me really terrible and we feel that the customers support really do the least to help out.

Pros

What Iiked the most about the software is the idea of having everything under one software, Quickbook is a great ¨idea¨

Cons

We had such terrible experience with customer support. It was hard to talk to anyone and when we did they never tried to understand our situation or context. It was an experience we wish we never had. Also once you start to use all the capability of the software you start to find all kind of limitation. We are also very disappointed that our business was not eligible to use the integrated payment processing module inside the invoice, this is the main reason we went back to our previous accounting software, Wave.

Alternatives Considered

FreshBooks and Sage 50cloud Accounting

Reasons for Choosing QuickBooks Online Advanced

Because we wanted to take advantage of Quickbook Online advanced features.

Switched From

Wave

Reasons for Switching to QuickBooks Online Advanced

Because its the one that the accountant prefer the most here in the province of Quebec and the one that on paper seems to offer the most.
jennifer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect fit for my Organization

Reviewed on 06/08/2024

I do enjoy working with QB online. It fits my needs for my organization as a whole.

I do enjoy working with QB online. It fits my needs for my organization as a whole.

Pros

I like the accessibility of finding what I need. The reports, the vendors and of course the chart of accounts.

Cons

I wouldn't say I like that I can not edit the rec reports on the same page

Curran
Overall rating
  • Industry: Public Policy
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Complicated Software, With Deep Capability

Reviewed on 21/08/2019

Overall I find it very helpful. It is easy to enter and find bills. It had a steep learning curve,...

Overall I find it very helpful. It is easy to enter and find bills. It had a steep learning curve, but once overcome, it is extremely helpful software.

Pros

The ability to find any transaction, bill very fast. There are reports that can be deeply customized, bills can be searched easily, and it is easy to switch between companies.

Cons

It has too many features! It has a million options, and options within options. If you are inexperienced with the software, it can be hard to find what you are looking for. Once you do find things it becomes quite simple.

Response from Intuit

We love knowing you've been able to locate the transactions you're looking for quickly and easily, as well as create customized reports to view specific data, Curran! We wanted to make sure to provide as many options and features as possible to meet your business needs. To find out more about how certain features work in QuickBooks, we invite you to check out our video tutorials: https://quickbooks.intuit.com/tutorials/

Thanks for a great review!
Morgan, The QuickBooks Team

Kerry
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Quickbooks Online not all it's cracked up to be, Desktop version is much better

Reviewed on 21/11/2023

Customer service has been terrific, however so many problems with online. I used the desktop...

Customer service has been terrific, however so many problems with online. I used the desktop version for over 20 years and the online version is littered with problems that customer service was unable to solve. Hopefully as time goes on it will become a better product.

Pros

The ability to use it remotely and store everything in the cloud

Cons

The reporting features are awful. Unable to get the same or even similar reports with necessary information as the Desktop version

Alternatives Considered

Sage Accounting

Reasons for Choosing QuickBooks Online Advanced

Needed to have a program that could be used in the cloud

Switched From

QuickBooks Desktop

Reasons for Switching to QuickBooks Online Advanced

Ability to receive it with a non-profit discount through Tech-Soup
Sarah
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great customer service and easy integration

Reviewed on 30/09/2024

I appreciate its comprehensive features for managing finances and the fact that it highlights...

I appreciate its comprehensive features for managing finances and the fact that it highlights challenges. There is also a great deal of customer support.

Pros

Easily integrates with a variety of third-party applications.

Cons

Regular updates can sometimes disrupt workflows or require users to relearn certain features.

Austin
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Comprehensive & easy to use

Reviewed on 18/09/2024

Overall very easy to use, with an entire suite of entry & reporting tools that make it easy to...

Overall very easy to use, with an entire suite of entry & reporting tools that make it easy to review my work.

Pros

I love using the accountant tools, especially the reclassify feature.

Cons

Every once in a while the software can be buggy.

Serene
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Robust Online Accounting Solution of this Era

Reviewed on 17/09/2024

Pros

QuickBooks Online Advanced streamlines financial and accounting management processes by automating workflow.

Cons

It is quite pricey to upgrade, but it is worthy the impact we get when using QBOA.

Kevin
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The one stop software for any Business

Reviewed on 11/12/2019

I am currently learning how to better integrate my time keeping services with quick books and I am...

I am currently learning how to better integrate my time keeping services with quick books and I am overall happy with the transisiton

Pros

This Software is absolutely essential to my day to day operations.
From the ease of use in payroll services, tracking inventory, combining all purchase and financing accounts and creating invoices for all of my customers I could not be happier with Quickbooks.
What I really love is that software is always adapting and improving to help with more and more essential tasks, and if I don't know how something works there is always a Webinar/Customer service agent/video to give myself and my employees the tools they need to meet any accounting challenge.

Cons

The only two issues I have had is with compatibility with the payroll time clock services I would like to use, and this is more personal preference than anything else. I would like to see more options for bio metric time-clocking services than is currently available. the second is the saving of last used dates in the software meaning you have to be vigilant when making invoices or printing checks (I have lost a ton of checks this way)

Alternatives Considered

Xero

Reasons for Switching to QuickBooks Online Advanced

Quickbooks was the obvious choice for us when choosing our accounting software because it was easier to use and had a fantastic importing option for older invoicing and books.
Krystal
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QBO needs to be your go-to

Reviewed on 04/03/2024

Pros

QuickBooks online's ease of use makes it a perfect accounting solution for everyone from new business owners with little to know accounting knowledge to CPA's

Cons

While it tries to make things easier some of the defaults are a bit confusing to the accountant

Reasons for Choosing QuickBooks Online Advanced

Cost and the system was too robust. The issues between posted transactions and nonposted always interrupted the closing process

Switched From

Sage Intacct

Reasons for Switching to QuickBooks Online Advanced

Price was well below being able to use techsoup but also, as mentioned the ease of use and simplicity of the system still gets the job done without the fluff.
Leah
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Truly great program

Reviewed on 08/06/2023

It has been an overall positive experience. Our old program was clunky and really was not designed...

It has been an overall positive experience. Our old program was clunky and really was not designed like move modern programs. Quickbooks Online Advanced is truly a great product.

Pros

I like that everything is easy to use and intuitive. We swapped from another program and were able to jump right in and start working immediately with little to no training.

Cons

The only issue that I have with Quickbooks Online Advanced has to do with the integration with Clio. The issue happens when you write one check to a vendor for multiple client matters. It ports them over to Clio as one entry. Other than that everything works perfectly.

Robert
Overall rating
  • Industry: Utilities
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Surprised that I like Quickbooks Online

Reviewed on 24/11/2023

I knew I would have a learning curve after using Desktop Premium. That learning curve was shorter...

I knew I would have a learning curve after using Desktop Premium. That learning curve was shorter than expected and I am now considering features such as expense receipts. I will compare to using Expensify (which I dislike, but is used by several staff). I am always able to find workarounds and/or strategies to do what I want to do with invoices, reports, bills, and reports. I haven't fully explored the reporting features yet, though the immediate needs are easily met.

Pros

As I become more familiar with navigating through QBO (this software), I have come to like it much more than a previous version which I used briefly a few years ago. I like this software and have had only minor and temporary adjustment issues after converting from Quickbooks Desktop Premium.

Cons

Surprisingly, I don't have any strong dislikes. My navigation and use habits with Desktop had developed over several years. I can do everything in the Online version though I spend longer at this point. The new habits are quickly decreasing the extra time I initially spent. I found that I can have a few browser windows open so I am not constantly going back to a previous menu item. That was a major issue initially, and is now a minor annoyance at times.

Richard
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Quickbooks Online for Aircraft Maintenance

Reviewed on 11/12/2019

Pros

Quickbooks Online allows us to streamline our accounting process as well as inventory tracking. Our customers love to be able to receive estimates and invoices online as well as pay online. With unlimited chart of accounts and excellent reporting features we are able to monitor the pulse of the company daily.

Cons

If you are not an accounting guru, have access to an accountant or you do not understand debits, credits and accounting concepts you are going to feel lost. There is an extreme learning curve for small business owners who go from physical books and spreadsheets to Quickbooks Online. Once you learn everything you will find the software very helpful, but when you first get started odds are, you're going to inadvertently make a big mess of your books until you figure it all out.

Sara
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Efficient and Insightful

Reviewed on 12/12/2019

Since switching to QBO Advance our company has not only been able to work efficient and effectively...

Since switching to QBO Advance our company has not only been able to work efficient and effectively but also pinpoint trouble areas both within our financials and bookkeeping. We have been able to work towards correcting and improving these areas. Overall, we are very happy with our experience thus far with QBO Advanced.

Pros

There are several features we find extremely convenient, including, the ability to directly connect our bank accounts, remote access to our software, and the at a glance profit and loss for projects. We also find the project feature to be the most useful and enjoy the hourly cost rate within projects to be extremely insightful. A final area we find extremely useful is the user permissions feature within QBO Advance; this feature has given us the ability to broaden our users and therefore increase our workflow efficiency without sharing our financial data.

Cons

We have found the payroll add-on to be difficult to work with, specifically, distributing the different pay rates because our employees get paid different wages when working on government jobs as well was when they work overtime. Overtime does not seem to accurately pull from the time cards and pay appropriately for overtime. We also wish more payroll data had transferred when switching from desktop to online.

Brandon
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

TMG QB Online Review

Reviewed on 02/12/2022

The product is easy to use and comprehensive for how we use it.

The product is easy to use and comprehensive for how we use it.

Pros

I like the integration options available through the web version vs. the desktop version. We have been able to provide advanced reporting utilizing these features.

Cons

I wish the Advanced version had the backup feature included and wouldn't require the large additional fee to include this feature. I also wish the budgeting tool was included in the basic version and didn't require a higher level option since budgeting should be done at the basic level for any small business. I also wish the integration to Power Bi was no longer in beta so that functionality can be fully utilized.

Katherine
Overall rating
  • Industry: Wine & Spirits
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

QuickBook Online Advanced Review

Reviewed on 09/11/2022

Overall my experience has been mostly positive. There was a major issue earlier this year where the...

Overall my experience has been mostly positive. There was a major issue earlier this year where the one account we used was not allowing me to pay for the service. It said my accountant had billing rights, but he wasn't getting bills either. We would randomly and for days at a time not be able to access this one account at all. I would call and call and each representative that I talked to had different "solutions" but none of them worked. One even told me that our entire data was gone because we didn't pay the bill and we would have to start a new account. It was pretty ludicrous. It literally took about five months to get it resolved when finally, the last of about 13 reps that I talked to did what really needed to get done to fix it. Just seems like they're not on the same page as far as knowledge of this software.

Pros

For the most part, this software is user friendly. It is organized and efficient and keeping my accounting and bookkeeping for the company on track.

Cons

There are several things this software does (or doesn't do) that make it a bit cumbersome. For example, there are certain accounts you cannot load into vendor details because it's not a "cost". But we have "cost of sales" and that is one of our biggest used account but I cannot load it into vendor cards just because it's not a cost account. I don't like the way the reconciliation works. I don't use the automatic feature because it makes it harder than it's worth when I have to go out of the menu altogether for it to register that something that automatically "reconciled" is to be accounting for.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Quickbooks Online Review

Reviewed on 04/08/2022

Overall for bookkeeping and accounting this software is simple to use as long as you don't use...

Overall for bookkeeping and accounting this software is simple to use as long as you don't use other features like processing payments.

Pros

It was very easy to set up and use. Interface is nicely laid out. Reports are easy to find and prepare.

Cons

You are not able to create multiple invoice templates with different company names ie. one company with a numbered name and another with the business name. Also you have no control over online payments. Quickbooks will give you a chargeback but they won't release any info on the transaction so best not to use them for your online store. Use another service.

Alternatives Considered

Zoho Books

Reasons for Choosing QuickBooks Online Advanced

My Accountant recommended Quickbooks.

Switched From

AccountEdge

Reasons for Switching to QuickBooks Online Advanced

Recommended by my accoutant.
Peggy
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Must-Have For Administrators Looking For Efficient Payroll and Budgeting Software

Reviewed on 02/02/2024

Exceptional. I would be unable to handle the administrative functions of my position as well as...

Exceptional. I would be unable to handle the administrative functions of my position as well as client caseload without this software.

Pros

Ease of use! I am not an accountant nor am I professionally trained in business operations. When I was elevated from Staff Attorney to Executive Director I inherited administrative responsibilities that I was completely unfamiliar with. However, I was pleasantly surprised by how intuitive and efficient the software is. I am confident the transition into my position would have been far more difficult, but not for our subscription to QuickBooks Online.

Cons

After connecting our client management database and bank accounts to Quickbooks Online, I began to see duplicate transaction entries. In troubleshooting the issue, I discovered that deleting the journal entry created by our client database was the only way to resolve the issue. This makes me uncomfortable. I wish there were a way to "archive" the journal transaction. This would allow the system to properly reflect the journal created by the client database, as well as my direct entry in the accounting software without affecting the overall balance.

Debi
Overall rating
  • Industry: Banking
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Disappointed in QB Online constant updates

Reviewed on 29/03/2024

It has been beyond frustrating working with QB customer service to add back a column on a report...

It has been beyond frustrating working with QB customer service to add back a column on a report that was removed (probably accidentally in June 2023). I want to see the NOTES field added back to the Customer export and have reached out to numerous supervisors and have been told many times it will be added back. It is now 10 months later and the field has not been added back.
I have provided "Feedback" numerous times as well.
Super frustrated with the customer support team not taking steps to fix this.

Pros

It's important to access QB from different computers/locations.

Cons

It has been beyond frustrating working with QB customer service to add back a column on a report that was removed (probably accidentally in June 2023). I want to see the NOTES field added back to the Customer export and have reached out to numerous supervisors and have been told many times it will be added back. It is now 10 months later and the field has not been added back.
I have provided "Feedback" numerous times as well.
Super frustrated with the customer support team not taking steps to fix this.

Beth
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

All-Encompassing, Integrated Accounting Program for Small Businesses

Reviewed on 11/12/2019

Sending invoices out to clients on a recurring basis used to vex me! But invoicing with QBO is...

Sending invoices out to clients on a recurring basis used to vex me! But invoicing with QBO is quick and simple and I can see whether the client has open/viewed the invoice. Now I can even create invoices in batches! I can send reminders, statements, and clients can pay online with credit cards or ACH, allowing cash flow to improve. I can also see AR reports and then follow up easily.

Pros

Overall this product is easy to use and offers the tracking resources our company needs. I also love the add-ons for processing payroll and the merchant services. It is a seamless, easy process for me to process payroll at a fraction of the cost of payroll processing companies. Also, I have yet to find a per transaction cost lower that Intuit's Merchant Services, plus it cuts the amount of work I would have to do if I used an outside credit card processor. I also like that this is cloud-based, online software that I can access from any computer at home and at work (or even at a coffee shop).

Cons

When I have a question or need assistance, the customer service has not been as good as I would expect to support what is, in my opinion, such a great software. QBO Advanced, however, has upgraded with a service called Priority Circle.

Katrina
Overall rating
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

#1 Accounting Software

Reviewed on 28/09/2023

Quickbooks is what it is. I know it's not a perfect review and not what everyone wants to hear but...

Quickbooks is what it is. I know it's not a perfect review and not what everyone wants to hear but it's the best one on the market BUT with that being said this program lacks a lot and has A LOT of glitches and malfunctions all the time. Will I be switching to another one. Probably not in the near future.

Pros

The overall use of QB online is easy. It's straight to the point and anyone can learn how to use the software. The majority of the features are pretty easy and function great.

Cons

THIS SOFTWARE IS SO GLITCHY AND SLOW! Some days this software works phenomenal and on the days you need it to work it doesn't. This is especially bad when it comes to the payment feature for contractors. To pay one contractor is fine but when you need to pay multiple and use the feature included in QB it's horrible. Every click takes at least 30 seconds to load making a job that should only take a few minutes take 1/2 your workday.

Joe
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use and very convenient

Reviewed on 07/02/2024

It has provided me everything I need to do my job well and has a simplicity that allows me to work...

It has provided me everything I need to do my job well and has a simplicity that allows me to work very quickly and efficiently. The things it might lack are not critical to what I need to get done at work.

Pros

QBO is very user friendly and easy to get acquainted with quick. There are enough features to allow you to do a multitude of tasks. Online bill pay is an essential feature for us and allows us to send ACH payments for free in a timely manner. The system is able to operate quickly and not slow down with multiple programs open at once.

Cons

Can be difficult to find discrepancies/accounting errors. Could have more protections against altering previous period numbers.

John
Overall rating
  • Industry: Arts & Crafts
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Quickbooks Online is easy to use and overall great value for the price

Reviewed on 11/08/2022

Overall very positive. My only gripes are listed above. They are just a few changes I'd like to see...

Overall very positive. My only gripes are listed above. They are just a few changes I'd like to see happen. Will continue using QB Online and hope to see improvements in the future!

Pros

Online access, ease of use, and overall user friendliness. Also love that you can add attachments to each entry. Fantastic, because then I don't have to go digging in a file cabinet to find the supporting documentation.

Cons

Custom reporting could definitely be improved. You can't select from nearly the amount of data items that are necessary. Also, a great feature to add would be the option to add a single attachment to bulk transactions. I would love to see this implemented. IE: when using "Batch Transactions" you could add a single report to the 25 different entries made in the batch. Also, another thing would be that you can list multiple departments on one invoice/sales receipt (IE make it a line item) instead of having to generate separate invoices/SR.