---
description: Learn how FareHarbor can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for FareHarbor.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: FareHarbor Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Tour Operator Software](/directory/84/tour-operator/software) > [FareHarbor](/software/100353/fareharbor)

# FareHarbor

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> FareHarbor provides industry-leading online ticketing and booking solutions for tours, activities, attractions, and events. Through intuitive features and one centralized Dashboard, FareHarbor eases operations for thousands of businesses worldwide.
> 
> Verdict: Rated **4.7/5** by 1127 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of FareHarbor

 Streamline your bookings with an all-in-one platform that manages tours, rentals, and activities from one easy dashboard.&#10; Sell anywhere, anytime with secure online booking and seamless payments on any device.&#10; Scale your business confidently using trusted industry partners and tools designed to help you grow and reach more customers.&#10; Enjoy stress-free onboarding and ongoing support, including dashboard setup, reservation transfers, and round-the-clock assistance.&#10; Enhance your customer experience with user-friendly features for private events, inventory management, and staff coordination.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 1127 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: FareHarbor Holdings
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: The software and suite of marketing services are free for the client. Their only fee is the credit card rate of 1.9% + 30 cents.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Irish, Italian, Norwegian, Portuguese, Spanish, Swedish
- **Available Countries**: Australia, Canada, Germany, Mexico, Netherlands, New Zealand, Spain, United Kingdom, United States

## Features

- API
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Automated Scheduling
- Barcode/Ticket Scanning
- Booking Management
- Booking Notes
- CRM
- Calendar Management
- Calendar Sync
- Central Reservation System
- Channel Management
- Confirmations/Reminders
- Credit Card Processing
- Customer Data Management
- Customer Database
- Customer Support
- Customisable Reports
- Data Import/Export

## Integrations (13 total)

- Fotaflo
- Google Ads
- Google Analytics 360
- Google Calendar
- Meta for Business
- Olark
- Podium
- Smartwaiver
- Sojern Traveler Platform
- Squarespace
- Stripe
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Tour Operator Software](https://www.getapp.co.uk/directory/84/tour-operator/software)

## Related Categories

- [Online Booking Systems](https://www.getapp.co.uk/directory/83/reservation-online-booking/software)
- [Tour Operator Software](https://www.getapp.co.uk/directory/84/tour-operator/software)
- [Appointment Scheduling Software](https://www.getapp.co.uk/directory/316/appointments-scheduling/software)
- [Visitor Management System](https://www.getapp.co.uk/directory/334/visitor-management/software)
- [Ticketing Systems](https://www.getapp.co.uk/directory/86/ticketing/software)

## Alternatives

1. [Eventbrite](https://www.getapp.co.uk/software/91490/eventbrite) — 4.6/5 (5759 reviews)
2. [Booqable](https://www.getapp.co.uk/software/108821/booqable) — 4.8/5 (1136 reviews)
3. [Hostaway](https://www.getapp.co.uk/software/106989/hostaway) — 4.8/5 (1524 reviews)
4. [OpenTable](https://www.getapp.co.uk/software/2044651/opentable-for-restaurants) — 4.7/5 (1318 reviews)
5. [Lodgify](https://www.getapp.co.uk/software/91252/lodgify) — 4.5/5 (1287 reviews)

## Reviews

### "Fair in FareHarbor" — 4.0/5

> **Ilich Rafael** | *18 June 2024* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: The most thing that I like about the FareHarbor is the User-Friendly Interface of the program it allowed me to use it easily without any hassle, as well as its implementation of 3rd party programs.
> 
> **Cons**: The cost is what makes it quite a setback for me, but overall the quality of the program compensates the price. You get what you paid for.
> 
> Overall the experience that I have with FareHarbor is very Fair and good.

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### "All the functionality I need with great customer service" — 5.0/5

> **Heather** | *3 March 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Onboarding and transitioning was easy and they are very helpful getting you up and running. I find the software easy to use and easy for me update and edit tours and availabilities. As a major player in the rez tech arena, Fare Harbor is competitive with upgrades and has API's with nearly every imaginable API you could want.
> 
> **Cons**: The reporting feature does not have a great UI and I find it difficult to extract the info I want. Also, one major downside is the booking window is a popup, therefore google conversions cannot be exactly tracked, only tangentially.
> 
> Overall Fare Harbor is a great tool that helps my manage my food tour and excursion business on a day to day basis quickly and easily. The customer service is great. Their knowledge base and resources are outstanding as well as there in person customer service.

-----

### "Very disappointing service" — 1.0/5

> **Al** | *20 December 2024* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: Dashboard is equal in quality to that of other alternatives, for example, bookingterminal.com
> 
> **Cons**: They changed the terms and fees so there is no guarantee that what they promise you when you sign up will actually stay that way long term. &#10;They have the worst customer service I encountered in any business, not replying to emails or calls, nor assisting even if things are urgent.
> 
> Extremely disappointed with them.  They changed the fee structure and would not credit our funds into their account so that we can refund clients, despite numerous calls and emails requesting to do so.  Very poor customer service.

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### "Great fit for a medium sized tour operator" — 5.0/5

> **Craig** | *11 May 2023* | Recreational Facilities & Services | Recommendation rating: 10.0/10
> 
> **Pros**: We do almost 2,000 bookings for over 6,000 guests each year, I can't imagine doing that volume of transactions with a system that is not as complete as FareHarbor.  The speed of the hosted environment keeps up with our check-in flow, and the system seemlessly integrates with our website for online booking.  Fully 2/3rds of our bookings and over half of our passengers book online, so that is critical.
> 
> **Cons**: I think that FareHarbor could invest in improving its reporting capabilities, other than basic quantitative reports I see very little in the way of insightful reporting coming out of the application.  It is flexible and does allow me to export into excel where I can do further analysis, but in general I view the reporting capabilities as rudimentary.  There are some dimensions that are impossible to report against, although there are workaround using dashboard views.
> 
> Overall FareHarbor is our source of truth for all things about our reservations, our scheduled tours and our guide assignment.  I now use one of the FarHarbor reports as the basis for guide compensation, so it is fully integrated into our business operations.  My interactions with their support organization have been very satisfying.

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### "Well structered and efficient online booking management platforms" — 5.0/5

> **Teresa** | *23 March 2023* | Events Services | Recommendation rating: 10.0/10
> 
> **Pros**: FareHarbor system helped us creating a website and due to their world wide partnerships, the system increased the number of bookings and consequently made our revenue grow, by letting customer browse our Tours and easily book online. Being free of charge for the company. Efficient checkout experience. It really offers excellent features for tour and activity operators.
> 
> **Cons**: Website designed in a very basic and unappealing way, considering that if it were improved it would guarantee an excellent and growing source of income for the company. The website handling is strict and not allowed. Poor training - only one session (viewable for a year) and in short videos. Difficulties in spoken communication with Support. Any time you want to change anything in your dashboard, from product to prices, you need to spend time emailing support and wait for a response.
> 
> Due to the world wide partnerships it is a great and profitable Booking Software, offering a large range of Reports and management tools.

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## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/100353/fareharbor> |
| de-AT | <https://www.getapp.at/software/100353/fareharbor> |
| en | <https://www.getapp.com/customer-management-software/a/fareharbor/> |
| en-AE | <https://www.getapp.ae/software/100353/fareharbor> |
| en-AU | <https://www.getapp.com.au/software/100353/fareharbor> |
| en-CA | <https://www.getapp.ca/software/100353/fareharbor> |
| en-GB | <https://www.getapp.co.uk/software/100353/fareharbor> |
| en-IE | <https://www.getapp.ie/software/100353/fareharbor> |
| en-NZ | <https://www.getapp.co.nz/software/100353/fareharbor> |
| en-SG | <https://www.getapp.sg/software/100353/fareharbor> |
| en-ZA | <https://www.getapp.za.com/software/100353/fareharbor> |
| es | <https://www.getapp.es/software/100353/fareharbor> |
| es-CL | <https://www.getapp.cl/software/100353/fareharbor> |
| es-CO | <https://www.getapp.com.co/software/100353/fareharbor> |
| es-MX | <https://www.getapp.com.mx/software/100353/fareharbor> |
| fr | <https://www.getapp.fr/software/100353/fareharbor> |
| fr-BE | <https://fr.getapp.be/software/100353/fareharbor> |
| fr-CA | <https://fr.getapp.ca/software/100353/fareharbor> |
| nl | <https://www.getapp.nl/software/100353/fareharbor> |
| nl-BE | <https://www.getapp.be/software/100353/fareharbor> |
| pt | <https://www.getapp.com.br/software/100353/fareharbor> |
| pt-PT | <https://www.getapp.pt/software/100353/fareharbor> |

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