ShippingEasy

4.8 (1,143)
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Powerful, Yet Simple Shipping Software

Overall rating

4.8 /5
(1,143)
Value for Money
4.7/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.9/5

97%
recommended this app
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1143 Reviews for UK Users

Kavindu Githsara
Kavindu Githsara
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Effortlessly Manage and Optimize Your Shipping Processes with ShippingEasy

Reviewed on 23/12/2022

Overall, ShippingEasy is a powerful software solution that can help businesses of all sizes manage...

Overall, ShippingEasy is a powerful software solution that can help businesses of all sizes manage and optimize their shipping processes. Its wide range of shipping options and customizable features make it a valuable tool for improving shipping efficiency and tracking shipments. However, its cost and limited support may be drawbacks for some users.

Pros

ShippingEasy supports a variety of shipping carriers, including USPS, UPS, and FedEx, making it easy for us to find the best shipping options for our needs. They offers customizable options that allow us to tailor the solution to our specific needs. It also can help us streamline our shipping processes and improve efficiency, leading to increased productivity and cost savings. Advance Tracking is a great feature provided by ShippingEasy. We were able to track our shipments and stay updated on their status.

Cons

Some of our users have reported that ShippingEasy's customer support is limited and may not always be available when they needed.

JEFF
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Finally, someone is figuring it out!

Reviewed on 30/11/2019

Excellent up time (upwards of 98% most of the time). Great support staff, easy to work with and...

Excellent up time (upwards of 98% most of the time). Great support staff, easy to work with and they ACTUALLY resolves issues! Go figure!! (Volusion delusion). Great GUI makes workflow a snap.

Pros

The flexibility and functionality are phenomenal. It's great to have a "hub" where both order fulfillment and marketing can happen in one place! Leaves our e-commerce platform (volusion) in the dust!

Cons

HTML editing and graphical verification (switching back and forth) of e-mail newsletters is limited which makes it very frustrating, especially when one wants to use font sizes larger than "72" or make inter-document hyperlinks for starters. I hope these features will be added soon!

Also, the ability to cancel or recall e-mail campaigns within say 30 mins, would be very helpful. Sometime you think it's perfect, hit the send button, and see the e-mail at your inbox (for review) and see a problem than you can't fix!!

Alternatives Considered

Endicia

Reasons for Choosing ShippingEasy

Ease of use, cost, integration with e-commerce platform: all native. No 3rd party "plug-ins"...

Switched From

Mailchimp

Reasons for Switching to ShippingEasy

Ease of use, cost, integration with e-commerce platform: all native. No 3rd party "plug-ins"...
Ricardo
Ricardo
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

It saves time but it needs work, but it seems it is not in their plans to revamp it

Reviewed on 17/05/2017

Pros

Paste and copy addresses to make labels right away, ability to import / sync records. Other features to automatize the process such as import rules, etc.

Cons

The system has 2 major flaws that we have brought to the attention of ShippingEasy but it seems that is not something that is in the works:

1. You cannot do multiple packages. If an order has more than 1 package you can't do it without having to duplicate the shipment for each label. This is an inconvenience and when we have multiple packages we just make them in FedEx directly.

2. Their address verification for Residential / Commercial is linked to USPS not to FedEx. USPS does not charge differently for Residential / Commercial and their methods are different than FedEx so we found out that we were paying more money because ShippingEasy will assign orders to be residential when they were not. This is a major flaw because it creates double work to verify addresses, at that time we just can do it in FedEx.

Response from ShippingEasy

Hi Ricardo,

Thank you for your review and feedback.

We're so glad that you've been able to utilize our software to quickly print the shipping labels you need!

Though, we're sorry to read that you experienced difficulty with the residential/commercial verification and multi-box shipments for FedEx. In regards to the multi-box shipments, there may have been some confusion on exactly what you were looking for as we do support multiple package shipments for both FedEx and UPS (the process for USPS shipments is duplicating like you mentioned). There's more information about how to add multiple packages to your FedEx and UPS shipments in our Knowledge Base article here: https://support.shippingeasy.com/hc/en-us/articles/204353525-How-to-Add-multiple-packages-to-a-shipment

We hope this information is helpful. Thank you again for sharing your feedback.

-The ShippingEasy Team

Gay
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Been using them for years!!!

Reviewed on 22/08/2019

We use ShippingEasy for our shipping across the nation for over 3 years. We love that they continue...

We use ShippingEasy for our shipping across the nation for over 3 years. We love that they continue to improve the program as well as introduce new items at reasonable prices.

Pros

I love that ShippingEasy has a CRM integrated with the shipping. Which is constantly being updated to make the program better. Creating Marketing campaigns are easy and selecting which customers get which email and when, you're able to get very specific. Send out a two week email to make sure customers received the correct order and request for reviews. Very Easy.

Cons

To select customers for a specific reason for an email campaign you have to make a list first and save it before sending the campaign.

Alternatives Considered

Constant Contact, Brevo and Mailchimp

Reasons for Switching to ShippingEasy

We liked the integration with ShippingEasy with our Website. They transfer over a lot of information and is able to send back information to our website, like tracking numbers. The price of ShippingEasy with CRM was a huge factor in the final decision. We are sticking with ShippingEasy henceforth in our business adventure.
Aaron
Overall rating
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ShippingEasy is perhaps the best value shipping/inventory management systems on the market

Reviewed on 28/02/2020

Great platform, frequently improving features, will likely continue using for the foreseeable...

Great platform, frequently improving features, will likely continue using for the foreseeable future.

Pros

Reasonably priced, robust features, seamless inventory management integration, would definitely recommend to any business. Customer service is always fast, courteous, and extremely helpful.

Cons

There are several minor display issues that recur from time to time, but these may simply be compatibility-based.

Alternatives Considered

ShipStation

Reasons for Choosing ShippingEasy

ShippingEasy offers better pricing and more robust features/support.

Switched From

Ordoro

Reasons for Switching to ShippingEasy

ShippingEasy's inventory management system puts it ahead of the pack.
Jayden
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Engineer’s Perspective

Reviewed on 07/07/2022

An easy and usually affordable shipping option.

An easy and usually affordable shipping option.

Pros

The ease of creating shipping labels and the transparent side of tracking packages.

Cons

Some shipping options are more expensive than other sites.

Erica
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommend

Reviewed on 14/04/2020

Great - they have excellent customer service! I was having problems with getting logged out of the...

Great - they have excellent customer service! I was having problems with getting logged out of the Stamps.com site and couldn't buy postage. The online chat was easy to get on and I was helped by your customer service rep, [SENSITIVE CONTENT HIDDEN]
. They were extremely helpful, patient, and while it took a little while, they were able to fix my problem and get me back working!! Thank you [SENSITIVE CONTENT HIDDEN]!!

Pros

It's fast and easy. Very convenient. I think it's so much quicker and cuts down my processing time.

Cons

I can't think of anything that I don't like. It took a little getting used to the system, but now it's a breeze.

Brian
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Simple and easy shipping labels and shipping management

Reviewed on 28/02/2022

Our experience has been excellent. We create shipments and print labels when we need to, and...

Our experience has been excellent. We create shipments and print labels when we need to, and there's no monthly fee to worry about when we aren't shipping anything.

Pros

This was simple and easy to set up and use for a small business that doesn't have a need for a large and expensive shipping operation. We simply created our account and set up our payment method, then we create shipping labels for our shipments one at a time or in groups, and can compare prices for different carriers and shipping options.

Cons

For our use there was no downside. We don't do a ton of shipping, just enough to need something convenient like ShippingEasy.

Alternatives Considered

Stamps.com

Reasons for Switching to ShippingEasy

The cost of the products was important as we didn't want the overhead for what we were using it for. Also the convenience and ease of use.
Vivian
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Shipping Easy Inventory Management Feature - makes multi channel selling easy

Reviewed on 05/09/2019

Inventory management across several online marketplaces.

Inventory management across several online marketplaces.

Pros

We have been using ShippingEasy for a couple for years now. It was easy to set up with a little customer service help. It is dependable and keeps all our marketplace inventories up to date. Customer Service is pleasant, accurate, and easy to work with. They have added features such as email marketing which automatically sends emails to my eCommerce customers. These emails are branded and are tailored to the customer and the marketplace.

Cons

I like everything, I have no complaints. I wish it linked to Poshmark.

Garrett
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great support!

Reviewed on 10/12/2019

It's been great. Even today I had to set up a Shipping Rule, and with the help of [SENSITIVE...

It's been great. Even today I had to set up a Shipping Rule, and with the help of [SENSITIVE CONTENT HIDDEN] with customer support we were able to get the rule set up quickly and they stayed with me to troubleshoot the rule until we got it perfect!

Pros

The ease of use, and the ability to easily integrate our different Shopify stores all into one ShippingEasy account.

Cons

At first we had a few hiccups, especially with getting the labels set up correctly with the printer. But once we got all the kinks figured out it became smooth sailing!

Bala
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Ecommerce and online purchasing gets easier with ShippingEasy

Reviewed on 29/09/2023

Pros

Online purchasing option is most useful and easy.

Cons

None as such had very helpful experience using the application

Sandra
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 23/11/2023

Pros

ShippingEasy is great for long distance courier and shipping.

Cons

I like everything about ShippingEasy thus far.

Debbie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ShippingEasy from a Person who is not techie

Reviewed on 02/02/2023

Helps streamline the shipping process for e-commerce businesses, simplifying and saving time on the...

Helps streamline the shipping process for e-commerce businesses, simplifying and saving time on the shipping process. Provides access to discounted shipping rates for businesses, which can lead to significant cost savings. Automated shipping processes help ensure accuracy and timely delivery of products, improving customer satisfaction. It provides real-time tracking information of shipments, so businesses can keep an eye on their delivery status. It has a powerful, user-friendly interface that makes it easy to manage a variety of tasks related to shipping. It offers integrated shipping solutions that connect with online stores and other e-commerce platforms. It allows businesses to customize shipping labels and invoices, creating a professional and personalized experience for customers. It provides a range of features that can be used to optimize shipping operations, such as batch shipping and order routing. ShippingEasy helps to reduce the time and costs associated with order fulfillment by providing integrated shipping solutions, such as discounted shipping rates, streamlined order management and automated shipping label creation. It also helps to improve customer service by providing real-time tracking and delivery updates. Additionally, ShippingEasy offers analytics and reporting tools to help businesses better understand their shipping data, enabling them to make better decisions and optimize operations. Finally, ShippingEasy is a cloud-based system

Pros

Affordable pricing plansCustomization optionsTailored plans for businesses of all sizesAbility to track shipmentsIntegration with many popular e-commerce platforms

Cons

Limited carrier optionsNo access to international shippingNo international shipping insurance optionsLimited customer support options

Salem
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy and elegant experience

Reviewed on 11/02/2023

Awesome operating platform, enhanced features on frequent basis, probably going to continue to be...

Awesome operating platform, enhanced features on frequent basis, probably going to continue to be used for near future

Pros

Since it's been super easy to use and I can easily get in touch with support every time whenever help is needed. In addition to the integration of inventory management seamlessly

Cons

A few slight issues with the display appear from time to time, however, these issues may occur simply due to compatibility issues.

Kohl
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fast Setup, Easy Use, Great Customer Service, All your shipping in one place!

Reviewed on 16/01/2018

It handles all the shipping for all of our online stores, provides us with a great discount on...

It handles all the shipping for all of our online stores, provides us with a great discount on shipping costs, and makes managing shipments for multiple online stores relatively hassle-free. It has even more options like inventory management, marketing, customer management, and others that we have yet to use!

Pros

I love that all of my online stores can all go to one location. I like that I can add pictures for each of my products and have them appear in the emails that are sent to my customers or printed on my invoices. It can easily create pick lists, packing slips, and labels, all of which are customizable. I like that it can manage my inventory and sync it with my stores. I like that I can create a favorite shipping method and package options, and quickly ship with those settings with the click of a button. I can also group together any of my orders that will be using the same shipping method and packaging, then select from my saved settings, and print all the pick lists, packing slips, and/or labels at once! I have run into a few problems here and there with integrations, which is to be expected when connecting two different systems, and customer service is always willing to do whatever it takes to help me resolve my issue.

Cons

There is one thing that bugs me severely about this product. When one of my warehouse workers accidentally clears an order, there is no way to reinstate the order or re-pull the data from my online stores. A manual order has to be created, and the order is no longer synched with shipping easy. This doesn't happen often, but it has happened more than once, and recreating an order manually stinks, not because shippingeasy makes it hard to do, it just stinks when automatic is so much faster and better.

Dominic
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best shipping software for the money

Reviewed on 13/01/2023

Made shipping Postal mail packages easy and cost effective

Made shipping Postal mail packages easy and cost effective

Pros

It is very easy to use. It also provides easy lookup of a package as well as generating a tracking number

Cons

Sometimes we like to look father back in history and its hard to find a label

Theo
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

ShippingEasy is ideal for small to medium e-commerce businesses

Reviewed on 04/12/2021

In the old days I would use USPS Click N Ship, eBay Labels and PayPal Labels. Now I use ShippingEasy...

In the old days I would use USPS Click N Ship, eBay Labels and PayPal Labels. Now I use ShippingEasy 95% of the time, occasionally

Pros

ShippingEasy allows me to easily print FedEx, UPS and USPS labels for my website and eBay Store, and to create labels for my other business shipments. It offers excellent USPS discounts and integrates my FedEx account discounts. It also allows me to ship UPS at discounted rates despite not having an account.

Cons

3 small gripes: 1) they don't currently offer 24/7/365 live support which would be nice. 2) when UPS or USPS determines you underpaid for labels, they deduct your account without notice so if you want to contest their adjustments, you have to find them yourself in a timely manner. Otherwise, too bad. 3) their USPS Priority Mail discount is not quite as good as eBay's.

Tanya
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I LOVE LOVE LOVE Shipping Easy. The Best Shipping & Email Marketing Program ever created all...

Reviewed on 26/06/2018

Cut down on shipping errors, saved money and time!

Cut down on shipping errors, saved money and time!

Pros

What I love most about this program is Everything! Not only does it send our customers shipment notification emails with tracking numbers but you can set up a variety of automated emails for every possible need. Having been in business for over 20 years I have used many different shipping programs, nothing has ever come close to the abilities of what Shipping Easy can do. Since this program has all of your order data it gives you so many options to reach back out to customers. Each day I discover some other feature I am not using that I should be taking advantage of. If I am ever uncertain how something could benefit me or how to set something up their support staff is the best of the best! So Amazing! You can set up numerous stores with infinite ways to reach out to your customers to increase sales. There is simply no other option for us. Shipping Easy makes our job easier, it cuts down on shipping mistakes and saves us time, energy, and money.

Cons

The only negative that I have found in 10 months of using Shipping Easy is that you cannot create forms to capture email addresses for those customers that wish to receive newsletters. Currently I do still pay another company that has built in forms on my website making it super easy to capture email addresses. On the bright side, because it does have the ability to send emails to anyone that has placed an order, it does not matter if they signed up, I can still send them an email.

Andrew
Andrew
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A major game changer for a small business

Reviewed on 26/06/2018

ShippingEasy is a huge game changer for our small business. Time saver, highly organized and...

ShippingEasy is a huge game changer for our small business. Time saver, highly organized and functional.

Pros

Ease of use, connectivity, for both our shipping needs and marketing are all incredibly important aspects of ShippingEasy. In the 5 years we've been using SE, it has saved us countless hours in creating shipping labels, return labels and tracking packages. We've also begun using their email marketing and have found it easy to use and very functional with the ability to segment customer's buying habits. Very useful. Their customer service is also top notch.

Cons

Honestly, we don't have much to say in the negative category for ShippingEasy. Before finding SE, we created every label individually on the USPS web site. SE took a daily multi-hour process down to minutes. A huge time saver.

Verified Reviewer
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We like it but…

Reviewed on 30/09/2022

Pros

Great shipping software. Also great they offer a d free version for those starting out

Cons

No real customer support unless you’re on a paid version

Roland
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Simple and effective way to ship and track productsj.

Reviewed on 06/12/2022

Was very easy to set up and install.

Was very easy to set up and install.

Pros

Easy setup and use played a major factor in selecting this product for our customer to use on their website. They were able to hit the ground running once we showed them basics.

Cons

As of right now there have not been any issues with this product from our client.

Alternatives Considered

Shippo

Switched From

Shippo
Jessica
Overall rating
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to Use

Reviewed on 17/04/2020

Overall we love ship easy. Their customer service is like no other business we deal with. Everyone...

Overall we love ship easy. Their customer service is like no other business we deal with. Everyone seems to be an expert in the system and I feel very safe and taken care of every time I call and have them handle our business and money.
Today I chatted with [SENSITIVE CONTENT HIDDEN] online. She helped me for over an hour! She was so kind and patient and seriously a pro at getting my needs met. If the product wasn’t already amazing enough, the customer service would keep us with you because we love how we are treated. Thank you!

Pros

This software links directly to both of our websites and makes it very easy to ship quickly with very few steps. It keeps excellent records and data for us and even helps us follow up with our customers in email. Love that!

Cons

I wish it worked better with my IPad. We only have one main computer and then a few iPads in our back shop. I wish I could get all the features on my iPad that I do on my computer. Like ease of printing. I have to click what feels like 17 buttons to actually print a page.

JOHN
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Fine service for what they offer.

Reviewed on 09/08/2018

Overall experience is good. For the price, the services and features are good. Overall, my...

Overall experience is good. For the price, the services and features are good. Overall, my experience with customer service is that they are pretty helpful. We have been trying to get a feature running for days, and through focus and ingenuity, Melody was able to get it running after a few different attempts with us today.

Pros

Clean design, runs fast, overall offered more than our last software, offered a pretty good introductory discount at the time, easily synced with 3 of our sales avenues at first, customer service is usually pretty fast to respond when contacted

Cons

There is at times disconnect with the different stores leading to problems we did not have with another service. I do not always know where the break down is, but shippingeasy won't always connect with eBay or our website. There were unexplained orders that were not ours for items we have never sold that showed up in our shippingeasy account more than once. I have not noticed development of shippingeasy since we first started using. There is a forum page to request development and features, and I do not believe there is any customer requested development done. I would like to know that something "in the pipeline" or "in progress" is actually progressing at all and not simply lip service.

Larry
Larry
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An aptly named product

Reviewed on 19/11/2018

We don't ship very regularly, but like to have an easy system available to use when things come up....

We don't ship very regularly, but like to have an easy system available to use when things come up. We just completed a Kickstarter project and needed to do bulk shipping for the first time in a while. Standing in line at the post office wasn't going to be a reasonable option. ShippingEasy was easy to learn and helped us get everything out quickly and easily.

Pros

Shipping Easy is easy to use, very flexible, and gives me options I never even knew to ask for. And all of that at an affordable price. In fact, free if you only ship a few items a month.

Cons

Although I haven't tried out all of the integrations they offer, I was happy to see they have them. We will soon be integrating this with our new SquareSpace site. Unfortunately, a site they do not have an integration for is Kickstarter. I won't say that was a huge problem though. Kickstarter allowed us to export all of our orders as a CSV file and ShippingEasy was able to read it in. Mapping of fields to what ShippingEasy needed was fairly trivial, so while not quite as convenient as having them fully integrated, and Kickstarter being notified of which backers had items shipped, that's hardly a showstopper.

Jennifer
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

You all make it so easy!

Reviewed on 05/02/2020

I love it, I will never go elsewhere for my shipping needs. I love how customer service is...

I love it, I will never go elsewhere for my shipping needs. I love how customer service is amazing. You all should be a model to ALL companies.

Pros

I love that shipping easy is so easy lol. The website is so helpful and explains everything perfectly. If you have to call customer service, everyone (in today's case - [SENSITIVE CONTENT HIDDEN]!) is so nice and walks you through your questions. I had to do a label to an APO address, something I have never done. The website explained how to set up the address. When I had a question about the customs form, [SENSITIVE CONTENT HIDDEN] patiently and kindly helped and even waited to make sure my label was printed properly. Your customer service is top-notch and a big thank you to [SENSITIVE CONTENT HIDDEN] today!

Cons

No cons! I have nothing negative to say, it's all POSITIVE!