Tipalti

4.6 (142)
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Tipalti Finance Automation For Accounts Payable, Global Payments and Procurement

Overall rating

4.6 /5
(142)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.6/5

96%
recommended this app
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142 Reviews for UK Users

Liliana
Liliana
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

This platform has completely transformed my affiliate payment process

Reviewed on 15/06/2023

Since I started using this platform to manage my affiliate payments, I have noticed a significant...

Since I started using this platform to manage my affiliate payments, I have noticed a significant improvement in the efficiency and automation of my process.

Pros

What I have liked the most is its ability to automate and simplify my affiliate payments. With this platform the entire process has become much more efficient and effortless. I love how I can easily integrate my existing affiliate system like LinkTrust or HasOffers and seamlessly sync payments.

Cons

The initial time it takes to set up and get familiar with the platform being a complete solution for affiliate payments, it can take some time to understand all the functionalities and features available.

Lisa
Overall rating
  • Industry: Venture Capital & Private Equity
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Software selection proves a success

Reviewed on 17/10/2022

Overall, we are thrilled with selecting the right product for our business case. The staff are...

Overall, we are thrilled with selecting the right product for our business case. The staff are extremely helpful and flexible in ensuring it can meet our requirements with some tailoring as required.

Pros

The ability to process invoices from time of receipt to actual payment. Ability to handle multi-entity as well as handling of invoice management for a HNW individual.

Cons

UI not always that strong - could use some improvements in the structure of the tool and the user interface.

Alternatives Considered

Yokoy

Reasons for Choosing Tipalti

Not scalable

Switched From

Gmail and Airtable

Reasons for Switching to Tipalti

Yokoy doesn´t offer payment capabilities. Business Central just a bit heavy and not in line with our company size.
Bronson
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Not a great solution combined with Teampay

Reviewed on 23/11/2021

Overall it started out pretty good. As volume started to pick up and required purchase orders to be...

Overall it started out pretty good. As volume started to pick up and required purchase orders to be created through Teampay, we started seeing blatant sync/connection issues with Netsuite.

Pros

The software functions pretty well on it's own, and handles invoice processing and vendor payment easily.

Cons

We had a ton of issues with our connection between Teampay/Tipalti/Netsuite. We were sold Tipalti and Teampay as a package deal and they definitely have not lived up to the promise. Both softwares would function better on their own, but they need each other to be a full end to end procurement software.

Alternatives Considered

Airbase

Reasons for Switching to Tipalti

Tipalti was Netsuite partner of the year and seemed a bit more mature.
Jill
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

International Payments Made Easy

Reviewed on 26/05/2021

Tipalti's implementation and support teams have been great throughout. We have realized cost...

Tipalti's implementation and support teams have been great throughout. We have realized cost savings in both personnel costs and foreign transaction fees. Tipalti has put our finance department one step closer to our goal of operational excellence.

Pros

We love the user friendly interface and the ease of navigating around the system. Tipalti makes it easy to quickly view status of payments and invoices. Having one payment run for international and domestic payments reduces time and costs. It is fantastic having a completely paperless payable process!

Cons

The OCR feature is just Ok. There is still a thorough invoice review by our internal accounting team. I have noticed over time that it is getting smarter. During implementation, registering vendors on the software was more work than anticipated, but we appreciate the fact that electronic validation of W-9s helps minimize work for our staff now.

Reasons for Switching to Tipalti

International payments and was the most user friendly

Response from Tipalti

Hi Jill,

Your positive and thorough review is so uplifting! Thank you for rating Tipalti a 10/10. It sounds like we have a little more to improve with the OCR technology, but also it's great to know that you're seeing improvements since you first started using Tipalti.

We hope to continue making improvements to stay a perfect 10 for your team's workflow.

Catina
Overall rating
  • Industry: Investment Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My POINT of view...

Reviewed on 06/11/2020

Pros

I like the new ACH Debit feature that allows us to save time from manually transferring funds from our bank to Tipalti. This saves us a great deal of time!
I also appreciate being able to create unique Payee ID's.

Cons

One of the issues I have is when you need to cancel an approval request, you are not able to let the approver know that the request has been cancelled. I
It would be nice to be able to add bills to a payment order that has already been scheduled.
No option to chat with the Support team when needing to reach out to them. It appears the only way to reach them is via email.

Mattias
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Neo4j

Reviewed on 07/06/2021

- Good approval system for vendor bills.
- Implementation process was not "top-class", delivery of...

- Good approval system for vendor bills.
- Implementation process was not "top-class", delivery of answers to questions and issues was promised a specific date but was rarely delivered accordingly.

Pros

Approval functionality for users, both in a email and in app.

Cons

Users can see and access historical bills for same vendor when approving via email. No VAT or GST functionality between Tipalti and Intacct. Not able to have attachment for credit memos sync from Tipalti to Intacct.

Response from Tipalti

Thanks for your review Mattias. We are working on improvements for VAT support with integration to Intacct. We look forward to our continued partnership with you with a dedicated customer success manager and support teams for your global payables operations.

Valter
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Tipalti as a pristine gateway

Reviewed on 23/04/2020

Overall, the software and business is exceeding expectations and can be a value to any company in...

Overall, the software and business is exceeding expectations and can be a value to any company in e-commerce or other financial obligation settlement needs.

Pros

The streamlined and ergonomic interface, together with global reach and end-user CRMs, make the payment obligations such an easy task, it's pratically effortless.

Cons

Ocassional payments stuck with less calrity on the reasoning.

Dylan
Overall rating
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great product!

Reviewed on 01/06/2021

Pros

The software is very user friendly and automated.

Cons

Having to fund our Tipalti account to pay vendors.

Response from Tipalti

Hi Dylan,

We greatly appreciate your positive review of the product! The user-friendliness and automation capabilities are where we hang out hat, and I'm glad that you're finding value with us.

Your feedback on the payments is also appreciated and I am passing it on so that we can continue to prioritise these enhancement ideas.

Dana
Overall rating
  • Industry: Computer Networking
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Approve.com is an example why you would rather buy a saas solution then build one

Reviewed on 26/01/2021

Approve .com has a great team of people, they understand the business of purchasing very well. the...

Approve .com has a great team of people, they understand the business of purchasing very well. the product has a NS interface which was very fast to implement. I love it!

Pros

intuitive, easy to implement, flexible and has cool UI!
Support is quick.

Cons

Approve is growing startup and they are missing some features as admin page but they are delivering new features very fast .

Alternatives Considered

NetSuite

Reasons for Switching to Tipalti

Approve has a flexible approval cycle , much better UI and is very easy to use . no training is needed! An erp system would never be able to provide such an easy business flow which fits our requirement so Well.
Shahar
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Approve E2E Solution

Reviewed on 24/11/2020

Pros

Approve provides a quick integratetion solution that covers the mains procurement requirements, it helps us as a grown company to formalize our procurement process, provide online visibility of the requests, budget, and status easily in one place.
Great product with a great team that cares for the customer requests and understand the needs that can improve Approve - can't wait for the new functions!

Cons

Waiting for Invoice integration solutions, this will be awesome

Alternatives Considered

Coupa and NetSuite

Reasons for Switching to Tipalti

Provide a quick solution to the major of our needs and match price
Ileen
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Improve their Financial Operations with Tipalti

Reviewed on 28/04/2023

Pros

It has helped us automate and simplify our payments and other accounts payable process. It enabled our businesses to automate our invoice processing, payment reconciliation, and tax compliance, saving time and reducing the risk of errors, especially that we have worked with local and international companies.

Cons

It's a bit complex, might need to invest more time in training and support.

Sarah
Overall rating
  • Industry: Online Media
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Timesaver! Efficient, Transparent and Organized Payments

Reviewed on 26/01/2023

I prefer Tipalti over all other AP software. It implores the help of vendors to get their respective...

I prefer Tipalti over all other AP software. It implores the help of vendors to get their respective invoices paid, which means there is less back and forth between the Finance Team and vendors. There is full visibility on where the invoices are in the payment process and that eliminates a lot of back and forth between vendors regarding payment status as well. All in all, a great tool for vendor management, invoice processing and payments!

Pros

The software was easy to use, and made the process for onboarding vendors quick and seamless. Vendors were able to assist with the creation of their own profiles and were able to navigate the portal pretty easily. This eliminated a lot of tedious work on our AP side. It allowed us to have vendor profiles setup quickly and allowed us to process payments in a timely manner. I also really like the fact that the software recognizes past invoices and vendors we've worked with, and can populate future invoice processing based on these past transactions. We work with the same vendors on a consistent basis, so when the software recognizes that and helps us create invoices based on past projects, it helps speed things up on our end. An incredible timesaver!

Cons

We send out batches of payments each week since we work with tons of vendors, but unfortunately we don't get alerts when a payment for a specific vendor doesn't go through. This could be for numerous reasons, but we don't realize that the payment was denied until a vendor reaches out. Then we need to navigate back to the transactions to figure out why it didn't go through. So maybe more alerts/notifications when something gets denied especially in regards to payment processing as that is the main reason for our utilization of this software and we can't afford any delays in remittance.

Daysi Aileen
Daysi Aileen
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tipalti AP Solution Review

Reviewed on 23/08/2022

Overall, it's been a great experience. It's easy to use, the implementation process was all good...

Overall, it's been a great experience. It's easy to use, the implementation process was all good and going through the platform is very smooth and user friendly. It has QBO integration, which facilitates the coding in our accounting system, saving us a lot of time.

Pros

It's very user friendly, and gives you control of everything that goes on. As well is very easy to generate reports and the support team is very responsive and helpful.

Cons

There's some minimum for payments to specific countries that is kind of a limitation for the staff we have there which lead us to use other platforms. The 1099s have to be processed manually when working on the end of year filing.

Vilim
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Tipalti review

Reviewed on 27/09/2022

Overall Tipalti is great software and help us with our AP processl.

Overall Tipalti is great software and help us with our AP processl.

Pros

We use Tipalti for AP and it is working great as they provide great approval work flow and payment process.

Cons

One of the issues is reporting as Tipalti provide only hand full of standard reports.

Alternatives Considered

Coupa

Reasons for Switching to Tipalti

Price
Phan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

TIPALTI is my time saver

Reviewed on 26/05/2021

TIPALTI has saved a lots of my time on processing the payment on invoices

TIPALTI has saved a lots of my time on processing the payment on invoices

Pros

I like the Automation how Tipalti read and memorize invoices and putting it to the appropriate Payee, portal, and also I love the Paperless idea.

Cons

I wish Tipalti able to sync the PDF file along with the bill over to NetSuite

Response from Tipalti

Hi Phan! Thank you for leaving us such a positive review! We are thrilled to hear that we've helped you to save time on processing invoice payments. That's our goal!

David
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product & Service

Reviewed on 23/04/2020

using tipalti has solved the administrative burden of managing payees and their payment info,...

using tipalti has solved the administrative burden of managing payees and their payment info, allows for easy process of payments, additional users (account managers) have access and can easily understand and provide support to payees (including information on payments - paid or pending) without needing to connect account managers to company's accounting software (which is more complicated to use)

Pros

ease of use, manages supplier payments in logical and comprehensive way - allowing to see current status and allows for payment planning, streamlines invoice approval process for payees, reduces significantly administrative effort to manage payee bank info (and tax-related docs), simple and easy process to issue payments

Cons

some additional flexibility on managing customization of payments and ability to see in single view the unpaid balance of payees

Steven
Steven
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Payment Solution

Reviewed on 30/08/2016

We have a very complicated payout setup that used to take up to 5 days per month to complete. After...

We have a very complicated payout setup that used to take up to 5 days per month to complete. After integrating with Tipalti we've been able to reduce that to 1 day a month and significantly increase the accuracy and timeliness of payouts. The functionality provided relative to the cost is a steal. While we'd love to see more customization, they're working hard to release new features and we've been very pleased with the relationship so far.

Pros

-Fairly easy to setup and integrate
-Affordable
-Good customer support
-Visibility for vendors

Cons

-Could allow for more customization
-UI is a little antiquated but works

Verified Reviewer
Overall rating
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

An extremely easy to use software that has helped improve our productivity & communication

Reviewed on 05/04/2018

Pros

We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.

Cons

Once in a while we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.

Alec
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Aragon Review

Reviewed on 27/10/2020

Pros

It is easy to use and clear in what is pending/has been paid. It is very secure as well.

Cons

Don't really have many negatives about Tipalti other than allowing vendors from other countries to be paid in US dollars occasionally causes issues.

Ana
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User friendly and great customer service

Reviewed on 27/05/2020

The customer service is always kind and attentive.

The customer service is always kind and attentive.

Pros

Invoice processing efficiency has improved by 90%. Storing of invoices and tax documents, TIN validation and banking information is all in one place. Email inquiries have decreased dramatically.

Cons

The implementation was not as smooth and seamless as we would have liked. The initial uploads created several duplicate vendors and not all invoices uploaded properly.

Josh
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent Software for Payments

Reviewed on 29/10/2020

Pros

Our business uses Tipalti to manage the payments of thousands of users. We have found the service to be very user-friendly and is easy to onboard new vendors. It streamlines to payables function and increases the efficiency of our accounting team. Additionally their customer service is always quick to respond and help with any problems we have.

Cons

If a vendor is not payable, it can sometimes be difficult to understand the cause. No automation of 1099.

Diana
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great tool to make multiple payments

Reviewed on 06/12/2018

Pros

I've used Tipalti for the last three months. It's straightforward to manage and has allowed me to pay hundreds of new contractors located in different part of the world allowing them to choose between multiple payments methods for a reasonable fee. I love that contractors can create their own account by filling out their personal, tax and bank information, I can customize the app for them to receive notifications of the status of their payments. The invoice feature is one of the most valuable to me and has allowed me to streamline the process. Customer support is excellent.

Cons

The only problems I have is that fee contractors needed to make several attempts to sign in and register in the platform for the first time; also the system does not prevent them from uploading the same invoice more than once. I would like to have the feature to create contractors massively; customer support helps me with this.

Anna
Anna
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Definitely Recommend Tipalti

Reviewed on 03/05/2016

I started using Tipalti as a payment solution for my business when manually paying vendors was...

I started using Tipalti as a payment solution for my business when manually paying vendors was becoming too difficult and time consuming. After the initial set up, payments are easy and fast to make and there is less room for user error since everything is based on vendor ID numbers.

Pros

batch upload, quick payments, auto emails, GREAT customer service who were willing to work with me and my specific needs

Cons

getting vendors initially set up in the payment portal took some time (even though there was an auto upload, which helped tremendously) but I had a lot of vendors I needed to ensure were set up quickly and accurately.

Dina
Overall rating
  • Industry: Market Research
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Bringing order to chaos

Reviewed on 03/11/2020

Approve is the game-changer we were looking for in our quest to relieve several pain points - we...

Approve is the game-changer we were looking for in our quest to relieve several pain points - we didn't have a clear requisition flow and as the company grew it became an issue. Approvals by email, lack of visibility into available budgets and not being able to know your Budget status on the spot created a lot of problems. Our previous attempts to implement requisition/procurement solutions failed either due to the over-complexity of the widely familiar tools or due to lack of features in "lighter" products. Approve is just the right solution for us - it's SaaS, it's easy to use, it's intuitive. Their start-up,"can do" approach made them a great partner for us.

Pros

Clarity of processes, easy and intuitive UX, flexible workflows, great team

Cons

reporting interface needed some improvements, approval matrix set up was not fully available, but it's supposed to be resolved soon. Netsuite integration was not seamless at the beginning, but the team made all possible efforts to resolve it.

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to approve invoices

Reviewed on 26/05/2021

Pros

As a user the who approved invoices the process is simple and easy

Cons

The UI feels old. I come in to approve invoices and would love to see a nicer UI and more search options for invoice history

Response from Tipalti

Thank you so much for sharing your positive review! Tipalti is a Hebrew word, which means "I handled it," and so we are glad Tipalti has been able to handle your approval processes.