Zoho Analytics Reviews
Overall rating
Filter by
Company size
Time used
328 Reviews for UK Users
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Data analysis made easy with Zoho Analytics
Reviewed on 04/06/2023
As technical support to customers via telephone is essential to analyze all those metrics with...
As technical support to customers via telephone is essential to analyze all those metrics with which we can determine the current status of the operation and each of the consultants who operate in it, indicators such as average operating time, level of service, level of attention, incoming calls, answered and abandoned calls are examples of the many metrics that we can analyze with Zoho Analytics and which in a single dashboard is possible to view in order to determine the direction or adjustments to be made by the administrative staff, this tool provides details and accurate predictions of your business unit.
Pros
There are many tools to analyze data but when looking at the features provided by Zoho Analytics I can highlight its wide and diverse ability to import data through its connectors, these data are analyzed with its powerful BI processes also based on ZIA (Artificial Intelligence) providing details and highly accurate forecasts; All of the above is complemented with an impeccable and detailed visualization, in addition to this, with a perfectly organized dashboard and strategically located KPIs, this allows the work group or external staff that addresses such reports to see the most concrete details in order to make future operational decisions.
Cons
On a monthly basis we analyze the historical traffic of incoming, answered and abandoned calls in our operation, this data is imported in csv format and generally exceeds 250 thousand records; we have detected at the moment of importing this information a notorious slowdown of the tool and even being blocked for several seconds although after visualizing the information already in the tool this behaves with total normality, we make use of it to make the traffic forecast for the next month and thus to dimension the personnel and the schedules to achieve the greater attention of calls in some ranges of hours.
- Industry: Financial Services
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
good website
Reviewed on 03/09/2024
great, I have been satisfied from the experience
great, I have been satisfied from the experience
Pros
Zoho Insights are the best, it helps in analysis
Cons
Limitations of pivot i can't add more rows
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I saved a lot of time after create a database and create reports that access live data
Reviewed on 28/02/2018
Pros
The easy way to create reports, charts and dashboards that access your data and give you visualizations for great insights.
With a basic knowledge in database you can create your tables, import your data and start using it. Also, you can conect to your database and have it updated automatic.
Cons
Depending on where your data is stored (database) it will be necessary a little help from your IT team to integrate and have access to in into Zoho Reports.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
beneficial for business analysis
Reviewed on 03/09/2024
This is beneficial for business analysis, as it includes the option to store and execute reports...
This is beneficial for business analysis, as it includes the option to store and execute reports based on Zoho queries.
Pros
User Friendly, we can add multible tab on dashboard, can share column wise data and reports
Cons
calculation required on report like zoho sheet
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Intuitive Analytics for Every User
Reviewed on 23/05/2024
Pros
Its intuitive interface and powerful data visualization. I easily created interactive dashboards without coding. Integrating my sales data helped me identify trends and boost sales by 15% in a quarter.
Cons
When I uploaded a massive file with thousands of rows, it took longer than expected to process and display the data. This slowed down my workflow at times.
- Industry: Consumer Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Analytics Has Been an Impressive Business Intelligence Software
Reviewed on 26/03/2024
Pros
I am impressed by the accuracy of Zoho Analytics.
Zoho Analytics has reliable features that has been working so well for us.
I am also impressed by the affordability of Zoho Analytics.
Cons
Zoho Analytics has been so impressive.
No dislikes for Zoho Analytics.
- Industry: Information Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review for Zoho Analytics
Reviewed on 03/09/2024
Pros
Automation for Data update and emails.
SQL for Data Processing
Cons
No way to automate data export, the filter, lookup values and the table columns are very rigid and show the wrong values.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Complete analytics solution.
Reviewed on 21/04/2024
Zoho Analytics is a great app, really gather all the info from different sources and combined it...
Zoho Analytics is a great app, really gather all the info from different sources and combined it into a great dashboard. Exporting custom reports is a great feature.
Pros
I see Zoho Analytics as a complete data visualization and reporting solution. Is easy to setup and adding multiple sources is very easy and fast. For all features provided the price is very good.
Cons
Can't there is any con for Zoho Analytics.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoho Analytics
Reviewed on 03/09/2024
Overall a big thumbsup for giving an analytics tool that has all of the advantages with AI...
Overall a big thumbsup for giving an analytics tool that has all of the advantages with AI capabilities
Pros
Ease of use, integration with multiple Softwares, Data sharing options
Cons
Graphs are not sharp - like Power BI, some graph templates are missing (Waterfall),
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Management of data made easy
Reviewed on 17/05/2024
I can now manage my data so easily using Zoho Analytics
I can now manage my data so easily using Zoho Analytics
Pros
It is so easy to use and manage. I love its pricing. The user dashboard is so friendly. Try it out
Cons
At times it lags when it is loaded with big types of files.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Specialised Software Services
Reviewed on 21/10/2019
As a semi-literate database developer, I have enjoyed every aspect of the system and highly...
As a semi-literate database developer, I have enjoyed every aspect of the system and highly recommend it because of it's depth in functionality and also because it is highly affordable.
Pros
I recommend the ZOHO Analytics system because of its ease of use and versatility, data is easily uploaded and controlled, the ZOHO servers are always up and responsive, the user interfaces I am able to present to my clients has created a real wow factor. The dashboards, KPI widgets, graphs and themes leave you with endless opportunity to design multifaceted dashboards. The support team is also always more than willing to assist - I honestly can not fault ZOHO on their Analytical system at all.
Cons
There have not been many shortfalls that I have encountered with the system, in areas where there are concerns I know that the ZOHO development Team is working to make the platform better and add to it's capabilities.
Reasons for Choosing Zoho Analytics
I needed to present my clients with more depth and versatility with their data. ZOHO catered for all of this including hosting, variable selections, sharing capabilities, user access controls and reports, effective pricing structures, great support and an easy system to navigate and develop with.Reasons for Switching to Zoho Analytics
Mostly due to the reasonable pricing but it clearly was also more than capable as a system to meet my needs.- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Analytics
Reviewed on 19/02/2024
Pros
The best thing about Analytics is that it connects very well with several data points and it can report on fields that would otherwise be unavailable.
Cons
It is not as user friendly as other reporting tools and not as intuitive.
- Industry: Newspapers
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
All my website details in one page
Reviewed on 02/03/2024
It took me less than an hour setting up sources and arrange my dashboard with data I am interested...
It took me less than an hour setting up sources and arrange my dashboard with data I am interested in.
Pros
It is great that I can add all sources that I am interested in, one dashboard for all analytics. Setting up my dashboard was a piece of cake, data read even easier.
Cons
The user interface can be updated on 2024 standards.
- Industry: Market Research
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Growed my sales with zoho analytics
Reviewed on 23/09/2023
beginner friendly to create report and dashboard. with zoho analytics tool true potential is...
beginner friendly to create report and dashboard. with zoho analytics tool true potential is unmatched compared to other bi tools in the market.As a zoho user, amazed by product features knowing tools capabilities. strong tool to unleash insights and uncover data sourcesprovides depper insights when using it day to day
Pros
Able to create dashboards and reports. It helps track day to day sales dataimplementation part integrate data sources and create table and combine with zoho in line productI use zoho analytics to track data. Its powerful BI allows to slice and dice my sales metric.
Cons
I faced trouble in integrating with other zoho tool stackregular use very easy has basic data viz functionalityThe tool does not have extensive technical expertise. zoho help customer support is big drawback in understanding features
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Analytics enables you to make sound operational decisions
Reviewed on 31/05/2023
Data are vital for organizations because they represent the behavior of the operation, with tools...
Data are vital for organizations because they represent the behavior of the operation, with tools like Zoho Analytics is possible to analyze in detail any set of data and display them in a simple, organized and visually aesthetic way; this for any group that needs to make decisions quickly and effectively is very useful because the tool focuses on details that at first glance is complex to detect, however, Zoho Analytics with its powerful algorithm and supported by AI represents them visually, that is why we rely on Zoho Analytics in making future decisions.
Pros
Zoho Analytics has remarkable capabilities in terms of data acquisition from multiple sources and in turn different types of formats (csv, json, xml, etc), this makes it possible to import data from our internal applications in order to perform the analysis that may be necessary; The tool is very intuitive in its GUI and allows us to design panels with all the information displayed in an aesthetically appealing way, but at the same time allows the reader to understand; also with the inclusion of widgets allows us to adapt the KPI based on our specific metrics in order to show the behavior of the operation in the desired period of study, that facilitates us to make decisions month by month with remarkable accuracy.
Cons
Frequently we import large amounts of data where date and time formats are involved, in some cases when data from different sources are combined the tool does not interpret the time formats in an equitable manner, for this it is necessary to debug and go to some manual adjustments of the data to avoid errors in the final analysis of such information, of course, having the data debugged without such details the tool offers all its analytical and visual capabilities that are very useful.
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
POWERFUL business intelligence tool, flexible and adaptable.
Reviewed on 29/05/2023
The experience with Zoho analytics is extremely positive, it really allowed us to give life to the...
The experience with Zoho analytics is extremely positive, it really allowed us to give life to the data of our operations and processes, thanks to its great analytical power and its ability to transform data into valuable information and detailed reports that it delivers to us, we managed to improve and strengthen in the whole context of the word our business processes and operations, thanks to the accurate and informed decisions that are made today after its implementation.
Pros
Zoho Analytics is an excellent business intelligence tool, I like its capacity and availability to measure and analyze data, it is easy to use and at the same time very flexible and adaptable, it offers a neat and intuitive user interface in which you can navigate comfortably, Zoho Analytics allows us to integrate different sources of output data that are obtained from other tools of daily use in the fulfillment of our business activities, Zoho Analytics analyzes in depth our data and offers us the results in detailed reports easy to understand, allowing us to improve decision making, which for us has been very useful as it has allowed us to improve our business processes, while facilitating the exchange and collaboration with the team, last and not least I value its great integration with other native and third party tools.
Cons
It has happened to us a couple of times that when the volume of data we want to analyze is large the tool takes a long time to process it, we really don't know why it happens but it doesn't always happen.
- Industry: Newspapers
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
All data in one place
Reviewed on 29/02/2024
All data in one place, easy to understand and great reports. I can see better how my clients are...
All data in one place, easy to understand and great reports. I can see better how my clients are are interacting with the website.
Pros
A lot of data in one place, easy to understand and configure. Best reports in business.
Cons
The design can be upgraded, but this is not a deal braker
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
One of the best data analytics tool available
Reviewed on 08/05/2023
Pros
It offers a very user-friendly interface that makes it easier to navigate and explore the data, It also offers customisable dashboards that can be tailored to meet specific business needs, and it also gets integrated with other Zoho products such as Zoho CRM or Zoho projects.
Cons
Integrating with third-party tools can be challenging and may require technical expertise, it is also not suitable for larger organisations as it has limitations on the amount of data that can be stored and processed. Also, it offers limited customisable options as compared to other BI tools.
- Industry: Staffing & Recruiting
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Powerful Tool To Create Reports
Reviewed on 09/02/2023
Obtain data automatically from almost any source. Easy to create reports. The way data is presented—...
Obtain data automatically from almost any source. Easy to create reports. The way data is presented—in pivot tables, charts, etc.—helps increase employee and business efficiency.
Pros
It enables us to import several Excel sheets, connect the data table, and build sophisticated reports. It allows us to create superb drill-down dashboards. It helps me to monitor activity for certain marketing tasks and observe what my sales staff is up to.
Cons
The Zoho analytics mobile app is difficult for me to use, and notifications frequently arrive late. There is no option to automatically share a report to Google Drive, Dropbox, FTP, or Zoho Workdrive.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoho Analytics work well with the Zoho Ecosystem
Reviewed on 05/02/2023
Business dashboards for reporting and visualization purpose
Business dashboards for reporting and visualization purpose
Pros
Building dashboards, reports and visualization is easy with Zoho Analytics
Cons
Data export & import from Zoho Analytics to Gsheet is not possible
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho: Affordable Solution for Business Intelligence
Reviewed on 14/01/2023
The ease of set up is top tier, Recommended for my Organization, and help set up my team
The ease of set up is top tier, Recommended for my Organization, and help set up my team
Pros
The Zia Insight feature is Amazing, I can easily generate Insights on my data with the aid of AI, just type questions in the text box and get answers easy!
Cons
Training will be necessary for the new user to adapt to the Zoho analytics platform. A few difficulties in the initial deployment process, which can be overwhelming.
- Industry: Construction
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Zoho Analytics for CRM data
Reviewed on 11/08/2021
It can fulfill all Excel-similar requirements with better customization and management of access...
It can fulfill all Excel-similar requirements with better customization and management of access rights and data sources.
Pros
The software is easy to use, customizable, reasonably priced, and fully integrated within other Zohom modules with the ability to connect to other data sources.
Cons
Some advanced features that are available in other competitors' products
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Turn your organizational data in actionable insight for better decison making
Reviewed on 13/01/2023
Pros
Zoho Analytics has been a game changer for our business. We can easily create and share data-driven insights to get actionable insights quickly and accurately. Its intuitive interface makes it easy to use, even for those with limited technical knowledge.
Cons
I highly recommend Zoho Analytics to anyone looking for an easy way to get actionable insights from their data. I just want it will be more beneficial if it can be integrated with other tools such as fanpagekarma or google analytics which we are using for social media and website analytics.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Data visualization hasn't been any easier.
Reviewed on 14/11/2022
I am using Zoho analytics for data preparation and analysis purposes. The process of gathering ,...
I am using Zoho analytics for data preparation and analysis purposes. The process of gathering , visualizing and analyzing data is as easy as it has ever been.
Pros
Vast data integration capability. Zoho connects with every major source of data in my company. It connects with the most important business applications that we use in the workplace, integrates with our selected database of choice, and makes data upload as straight-forward as it can be by supporting file formats including xml, . csv , JSON, html and so on.
Cons
Limited capability of Zoho's mobile application and the tendency for delayed notifications on the mobile app. are obvious weaknesses that I can identify from my Zoho analytics experience.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Packs a punch for the budget - with more than enough capabilities for SMEs
Reviewed on 24/09/2020
First rate. A larger organisation with petabytes of data will not be servefd by this tool, but...
First rate. A larger organisation with petabytes of data will not be servefd by this tool, but SMEs wish to pull data from Zoho CRM, Google, Quickbooks, etc. etc. get everything they need out of the box, plus more.
Pros
We obtain Zoho Analytics as part of our Zoho One suite. I did not expect much from the solution, seeing it initially as an 'add-on'. However, after using it to pull data from eight different sources and present activity reports and dashboards - including those we can expose directly to our customers, I was sold. This beast packs almost everything an SME will want for analytics, and then more. In addition, the support services from Zoho are second to none.
Cons
The speed of dashboards and charts when displayed externally in presentations (yes, you can embed and brand your content into continually live products) is a little slow - it can take 10-15 seconds for a chart to come up. There is a limit to the number of SQL tables that can be called upon each other (a depth of three), though this can be overcome by writing tighter SQL statements.
