SAP Business One Reviews

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333 Reviews for UK Users

- Industry: Media Production
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
For Automation
Reviewed on 12/09/2023
Real time reporting, fast and efficient, helped a lot during the times when we prepared reporting...
Real time reporting, fast and efficient, helped a lot during the times when we prepared reporting to managers even in the meetings.
Pros
Excellent in end to end automation and critical in real-time reporting. Integrates with every SAP product, especially data from Concur transfers easily and smoothly. Haven't seen any mistakes and every transaction can be traced. And on the other hand, getting support from customer service works, also lots of users in forums helps when stuck somewhere.
Cons
Instead of personalisation, making a default screen for everybody in the same company, and even in the same team would be better. Each time I see another user with same system, it feels like I am using another system. Even the colours may vary, that's frustrating sometimes.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic ERP solution for small/mid-size manufacturing operations
Reviewed on 02/12/2023
We used SAP Business One during our expansion efforts. I think it's a fantastic tool to boost...
We used SAP Business One during our expansion efforts. I think it's a fantastic tool to boost manufacturing operation that aren't quite at the S/4HANA level. It's priced lower to suit small businesses, but it still has all the modules you need to automate tons and tons of processes across your organization. It also performs well and has a lot of customization options. Great solution overall
Pros
Business One supports tons of automated workflow creation options that were very helpful for us across different departments. With these, we were able to make a lot of our inventory check, invoicing, logistics, and auditing processes almost completely automatic. They saved us a lot of working hours and reduced the chances of human error
Cons
It's a real challenge for IT teams to implement it properly. It takes months to implement it fully and you still have to do maintenance afterwards. Even though it's easier than some of the other bigger ERP tools, you'd still need a pretty solid IT team to get it running
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Not bad, could be better
Reviewed on 14/08/2023
Pros
Simple design, easy to get the hang of using. Keeps invoicing and accounting organized. I can do everything in one place: entering card payments, ACH, check deposits, invoicing, collections, and customer credit holds, etc.
Cons
It has slow days and glitches/crashes monthly. Our IT guy is always having to reboot the server. Looks a bit outdated. Every hour it freezes for a few minutes on the top of the hour. Sometimes I am in the middle of a payment at this moment, and it processes the customers card, but doesn't post the payment in their SAP customer account and it's a pain to refund and rerun the card. I now avoid doing payments from 1:00-1:03, 2:00-2:03 etc.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SAP Business One
Reviewed on 22/11/2023
Had a good Experience on the implementation of SAP Business One, which helps us to reduce the time...
Had a good Experience on the implementation of SAP Business One, which helps us to reduce the time by 50 percent in managing the business process.
Pros
The product which helps the Business individuals to manage and automate their business process.
Cons
Nothing as of now, Getting a right partner for implementation is bit difficult
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
All in one product for manufacturing firms
Reviewed on 05/10/2023
We use this software for order management, inventory tracking, financial matters such as tax...
We use this software for order management, inventory tracking, financial matters such as tax purposes, and other accounting purposes and it has been great so far to work with. The only thing I would want is fewer modules and more flexibility in adding some fields in some scenarios.
Pros
It has the capability to handle all business functionalities including orders, inventories, invoices, and accounting management things as well. One can use this for both financial and non-financial purposes.
Cons
sometimes it has a limited number of fields that can be edited, which can be made better by allowing users to add those fields. Also, it has a lot of modules which makes it harder for beginners to understand and a professional has to switch between the modules back and forth to go from one to another.
- Industry: Logistics & Supply Chain
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
commercial business
Reviewed on 21/06/2024
i have work 6 year by using SAP In pmy professional services
i have work 6 year by using SAP In pmy professional services
Pros
i need SAP because it can help fully a business companie to have a valid control and checking.
Cons
purchase and budget management in procurement and financial
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My Experience With SAP Business One
Reviewed on 29/04/2024
Pros
With SAP Business One, the tool makes handling ERP and accounting as well as financial planning.
Cons
It has amazing features, and all has been smooth.

- Industry: Civil Engineering
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Overall SAP Business review
Reviewed on 29/08/2023
Overall for SAP Business One I will give 4 out of 5 stars
Overall for SAP Business One I will give 4 out of 5 stars
Pros
I like that you can automate accounting processes, and create financial reports, and also that it keeps track of sales leads are really useful, manages the customer database and monitors sales activities
Cons
the price you pay monthly for me is a little expensive although it helps a lot with business so I continue paying, also I don´t like that for an upgrade or new feature you have to pay
- Industry: Chemicals
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
SAP unique tool for data
Reviewed on 01/08/2024
Pros
Constent efficiency and robust solution
Cons
The interface bit odd and slowness of the solution some times

- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sap business one – Grow your business
Reviewed on 11/09/2023
A standout quality is its exceptional in-app customization capabilities through user-defined...
A standout quality is its exceptional in-app customization capabilities through user-defined fields. It truly serves as an all-in-one solution making it the best option for businesses looking to optimize their operations.
Pros
In my experience SAP Business One is a fairly versatile ERP software designed for small and medium-sized businesses. What impresses me most is its wide range of functions, from procurement and inventory management to production suport, I personally have used it mostly for sales and accounting.
Cons
In my experience with SAP Business One, there are several factors that need to be improved. First of all, the cost is expensive, It represents a substantial initial investment, especially for smaller businesses.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Powerful but expensive system
Reviewed on 01/06/2023
The system is great, and it can basically do anything you need it to do from a financial perspective...
The system is great, and it can basically do anything you need it to do from a financial perspective if you take the time to customize it to your needs.
Pros
SAP is a very powerful system with a great deal of capabilities. The problem is that so much customization is needed to get the system to where you want it. The implementation team worked with SAP to customize the system, but without having in-house SAP experts, the customization team didn't know exactly what add-ons and customizations were needed. I think more work is necessary on the front end for businesses and SAP implementation specialists to plan what the company needs SAP to do for them.
Cons
The system is very expensive and only makes sense for very large companies. All ad-ons are extra, so the original quoted price is vastly different from the price once the system is completely rolled out and implemented. Not enough assistance was provided by SAP in the implementation phase, so we were paying for things that weren't utilized to their full capacity.

- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A powerful enterprise resource planning solution
Reviewed on 05/04/2023
I appreciated the several modules available for use in accurate inventory costing. We required a...
I appreciated the several modules available for use in accurate inventory costing. We required a method to charge incoming containers for Customs, Taxes, Freight, etc. when we imported clothing. It performs admirably in this regard.
Pros
The ERP system we used was comprehensive, taking care of every facet of our operation from accounts receivable and payable to inventory management, purchasing, sales, and financials. With the help of Business One, we were able to centralize and disseminate information across the company for more informed decision-making.
Cons
Smaller companies, in my opinion, won't be able to fully benefit from all of the capabilities because they won't have half an FTE to devote to supporting it.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Comprehensive Business Management for Small and Medium Enterprises
Reviewed on 06/03/2024
SAP Business One provides SMEs with a comprehensive and scalable business management solution,...
SAP Business One provides SMEs with a comprehensive and scalable business management solution, offering real-time insights, customization options, and integration capabilities. While the software's upfront costs, complexity, and resource requirements may pose challenges for some businesses, its robust functionality and ability to support growth make it a valuable investment for organizations looking to streamline operations and drive business success. With proper planning, implementation, and support, SAP Business One can help businesses improve efficiency, agility, and competitiveness in today's dynamic business environment.
Pros
SAP Business One offers integrated modules for various business functions including accounting, CRM, inventory management, purchasing, and sales, providing a comprehensive solution for small and medium-sized enterprises. SAP Business One provides real-time data analytics and reporting capabilities, allowing users to make informed decisions based on up-to-date information, improving agility and responsiveness. Also, SAP Business One integrates seamlessly with other SAP products as well as third-party applications, facilitating interoperability and data exchange between different systems.
Cons
The software can be complex to implement and configure, requiring specialized expertise and resources. Training and change management efforts may also be necessary to ensure effective adoption by users.
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My Experience with SAP Business one.
Reviewed on 05/02/2024
SAP Business One made me to realize how important ERP softwares are in the consumer-product based...
SAP Business One made me to realize how important ERP softwares are in the consumer-product based companies and how it is better joining more than one department using one software in the organization.
Pros
I liked most the part of reports generation, it's simple and easy to navigate into a reporting feature and also the ability to track every income and expense transaction you enter the system.
Cons
Its user interface is not welcoming. Moreover, in creating invoices, it's a bit manual rather than automatic. Here I mean, every single entry have to be entered manually even the date do not automatically change as you change the invoice.To my mind, I think this is a minor issue, so SAP Business one is still doing best in the manufacturing industries and consumer based organization.
- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SAP Business One is a stable and reliable solution for small and medium sized organizations
Reviewed on 01/09/2023
Overall, this is an ERP investment that is worth your money. Make sure you get the right partner to...
Overall, this is an ERP investment that is worth your money. Make sure you get the right partner to handle the implementation and make the best use of the system.
Pros
- We have used SAP Business one for almost 3 years now. It's a comprehensive ERP solution that meets various of our needs. The fact that SAP is a global leader as far as ERPs are concerned, there is great credibility associated with SAP Business One.- It is an all round system that is used across all our departments to manage the various aspects of our organization. Financial management is key. The main financial management aspects like the general ledger, accounts payable, accounts receivable, bank reconciliation and financial reporting work perfectly well.- SAP Business One can perfectly handle the entire sales cycle from CRM stage( Customer relationship management) to the point where you invoice your client for services delivered. At the CRM stage, you can onboard a lead into the system and manage all the activities in a pipeline related to the lead upto the point where they become a customer. Once a lead becomes a customer, you can send them an official quotation after which upon approval and acceptance and making an order, you can can generate the sales order in the system, and eventually when you supply the intended goods, you post a delivery note in SAP together with the sales invoice and later once the customer pays for the goods, you post the incoming payment which marks as the completion on of the sales cycle.
Cons
SAP Business one can be expensive for some small businesses to afford. Also, the whole process of implementation needs to be driven by the right team of consultants for the implementation to be successful. We are Lucky to have had a good team who would work around the clock to make sure that our implementation was a success.
- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A wide range of capabilities.
Reviewed on 12/11/2023
Overall SAP worth every dollars you pay. It will help daily.
Overall SAP worth every dollars you pay. It will help daily.
Pros
SAP Business One is one the best accounting platform you can find on the market. SAP always offers features that fully meets customers needs. It has very useful reporting service. It's multifunctional.
Cons
Despite SAP Business One is useful software it has some cons. For example the software isn't easy to use. It requires some trainings and skills to understand.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
SAP Business One
Reviewed on 22/12/2023
Pros
SAP Business One is reliable and accurate when it comes to manageing all inventories across different warehouses
Cons
SAP Business One's user interface is mediocre
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SAP Business One is the best for small businesses
Reviewed on 17/01/2024
Pros
SAP Business One is easy to use, high level of customization, and is not costly.
Cons
SAP Business One is difficult in integration and limited in database.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Choosing an Enterprise Resource Planning (ERP) software like SAP Business One
Reviewed on 21/06/2023
I cannot think of any problems using SAP Business One but it's always a gain for me as a consultant...
I cannot think of any problems using SAP Business One but it's always a gain for me as a consultant as this product saves all the companies I implemented to reduce manual processing and improve daily activities when it comes to operations and financial aspects
Pros
I like most about SAP Business One is how intelligently designed it is and easy to use. SAP Business One has user-friendly configuration that can easily used for entire company and even individual users.
Cons
I like least about SAP Business One is the HR module, I believe this module can improve more due to luck of functionalities only but still easy to get additional fields and tables if needed as SAP Business One can do customization itself.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User-friendly ERP solution
Reviewed on 12/08/2023
I'm really very happy to use the CRM features in SAP Business One and I would definitely recommend...
I'm really very happy to use the CRM features in SAP Business One and I would definitely recommend it to others.
Pros
I love the CRM features in SAP Business One. It' so easy to keep track of our leads and customers, and the system makes it easy to send them personalized messages and offers.I've also been able to use the CRM features to track our sales pipeline and close more deals.
Cons
SAP Business One is a great software for small and medium businesses, but it can be expensive.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
one of the greatest and the most well-known ERP systems in the world
Reviewed on 06/06/2023
Pros
SAP Business One is one of the best ERP systems, it gives many features that help any business type. The billing and invoicing is very smooth and I like the approval cycles it can be done easily and works smoothly so you can approve or reject any transaction anywhere using any device.
Cons
SAP Business One is not easy to use and hard to learn it has many complex features. The reporting module is somehow complex especially when trying to build advanced and complex reports.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
the best for managing customers' orders.
Reviewed on 05/08/2023
The best CRM module I work with is SAP CRM.
The best CRM module I work with is SAP CRM.
Pros
SAP Business One has the deep ability to customize the system, we customized it to a level Like it was made especially for us.
Cons
I worked for a good period of time on this system and I didn't find any disadvantage.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent Program
Reviewed on 29/03/2023
Pros
SBO is easy to use. It has a multi-currency option in transactions, which is crucial for organizations working with many currencies. The user interface is available in many languages. Reports are easy to produce and the details level is customizable.
Cons
Trial Balance doesn't have the option to see Foreign Currency, Local currency, and System Currency in one report. You can not hide the accounts that aren't used form the accounts list.
- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
SAP is great ERP system
Reviewed on 08/04/2023
We used this system for a short period of time but it was a new and great experience. SAP was our...
We used this system for a short period of time but it was a new and great experience. SAP was our main entrance to ERP world.
Pros
As a civil procurement engineer, I like the procurement and supply chain in SAP, it is easy to use and very practical. I like how easily you can make purchase orders from the site far away from the main office and the procurement manager can approve them easily.
Cons
This software is somehow hard to implement and hard to learn. Also, we had some problems with the consultant and we failed to go live.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SAP Business One: A powerful integrated management tool for SMEs
Reviewed on 24/02/2023
SAP Business One is a powerful and complete integrated management software for small and medium-size...
SAP Business One is a powerful and complete integrated management software for small and medium-sized businesses. Although it can be required and complex to set up, it offers complete integration of all business functions, scalability and customization according to business needs.SAP Business One offers a wide range of functionality, including accounting, sales, purchasing, inventory, and production, allowing users to manage all of their business processes from one place. Customizable features allow businesses to configure custom reports, dashboards, and workflows to meet their specific needs.However, high costs, complexity, setup time, and reliance on external resources are drawbacks to consider before deciding if SAP Business One is right for an organization. Despite these drawbacks, SAP Business One remains a popular choice for companies looking to improve operational efficiency, productivity, and profitability. In summary, SAP Business One is a solid integrated management solution for SMBs looking to streamline their operations and achieve their business goals.
Pros
SAP Business One is a leading integrated management software (ERP) that offers a full suite of features for small and medium-sized enterprises (SMEs). Here are some of the major benefits of SAP Business One:Complete integration: SAP Business One integrates all business functions, including accounting, sales, purchasing, inventory and production, into a single platform. This allows businesses to manage all of their business processes from one place, reducing costs and improving operational efficiency.Customizable Features: SAP Business One offers a wide range of features and can be customized to meet the specific needs of each business. Users can configure custom reports, dashboards, and workflows to meet their business needs.User friendliness: SAP Business One is easy to use and has an intuitive user interface. Users can easily navigate the software and quickly access the information they need.Scalability: SAP Business One is scalable and can be scaled as the business grows. Businesses can add additional features as they grow, helping them stay competitive in an ever-changing marketplace.Quality support: SAP offers quality technical support for SAP Business One. Users can contact support for assistance with any issues or questions, which ensures a smooth user experience.In summary, SAP Business One is a robust and customizable integrated management tool that can help SMBs improve their operational efficiency, productivity and profitability.
Cons
Although SAP Business One is a leading integrated management software for small and medium-sized businesses, there are also some disadvantages to consider. Here are some of the major disadvantages of SAP Business One:High cost: SAP Business One can be reserved for small businesses that have a limited budget. In addition to licensing costs, there may also be additional costs for software customization, training, and maintenance.Complexity: SAP Business One is complex software with many features, which can make it difficult to use for inexperienced users. Training may be required to understand all features and get the most out of the software.Setup Time: Setting up SAP Business One can take time due to the customization and configuration required to meet business needs. This can cause delays and disruptions to the business during the transition period.Dependence on external resources: Small businesses may be dependent on external resources for setting up and maintaining SAP Business One, as they may not have the necessary internal resources. This can increase costs and make the business dependent on third parties.In summary, SAP Business One is powerful integrated business software, but it can also be price-compensating, complex, and require time and resources to set up. Small businesses should weigh the pros and cons before deciding if SAP Business One is the best solution for them.