LastPass Reviews

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2784 Reviews for UK Users

- Industry: Alternative Medicine
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Streamlined Security Solution
Reviewed on 25/05/2024
Everything about using LastPass has gone really well for me. It has become into a vital tool for me...
Everything about using LastPass has gone really well for me. It has become into a vital tool for me in my digital life, improving security on all of my devices and handling passwords with ease. LastPass still impresses me with its dependability, ease, and dedication to protecting my information, even with slight setbacks. I heartily urge everyone looking for a reliable and effective password management solution to check out LastPass.
Pros
LastPass is excellent at offering a thorough and efficient security solution. Sensitive data is unmatchedly protected by its strong features, which include password management, two-factor authentication, and safe data storage. Accessing accounts is made simple with the single sign-on feature and mobile authentication, while real-time warnings and notifications give even more peace of mind.
Cons
Despite its amazing feature set, LastPass occasionally has small bugs or delays when synchronizing across devices. Furthermore, there can be a learning curve for certain users who find the user interface to be initially a little complicated, necessitating full utilization of all functions.
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
No fuss password manager
Reviewed on 10/05/2024
It has been positive so far and encryption makes it safer.
It has been positive so far and encryption makes it safer.
Pros
LastPass really helps in a team environment where an account for a tool is shared across multiple users.
Given the nature of work I do it is very vital to have a password manager that works across different tools and accounts.
Cons
Not very much worried of anything as it solves the problem I and the team have. Can't really comment on the admin side of things.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
last pass review
Reviewed on 03/01/2025
I have been amazing my experience using every day the app
I have been amazing my experience using every day the app
Pros
I can save all my usernames and password
Cons
I like least the easy way to use the app
- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Adequate Password Management Tool
Reviewed on 19/12/2023
Overall its a solid product, but not my favorite.
Overall its a solid product, but not my favorite.
Pros
It does a great job of storing all my credentials and putting them in a consolidate place.
Cons
Its a bit wonky working in the browser and sometimes can be irritable.
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One stop shop to manage all your passwords.
Reviewed on 14/10/2024
Pros
Managing passwords is always a hectic thing when you are using multiple web application, social apps. Some use same password across all the platforms thinking that they are making their lives easy, but it's better to safe than sorry by using unique password across various platforms to minimize damage if any of your password is compromised. I'm using lastpass to save all my passwords under one place and it's more convenient for me to use where I want.
Cons
I wish Lastpass security team to consider security as their primary priority as it will be catastrophic if compromised. I beleive lastpass is improved security much better after the last security incident.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Effective but reputation is a worry
Reviewed on 19/12/2023
overall good although I have been told that some of our data did make it into the dark web!
overall good although I have been told that some of our data did make it into the dark web!
Pros
The ease of use and pop up support to help manage a large number of passwords in a business
Cons
The reputation of leaks and hacks in the press
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Secure Password Management
Reviewed on 14/06/2023
LastPass has made us more efficient with single-sign on. Our users are able to authenticate...
LastPass has made us more efficient with single-sign on. Our users are able to authenticate quickly and get into the application they are trying to logon to. The support staff has been very helpful and it was easy to get our account setup.
Pros
We really like how LastPass securely stores our passwords so we do not have to remember each one for all the applications we use. The integrations with multi-factor authentication has helped us meet SOC compliance requirements. The way we are able to add and access our passwords has been extremely helpful.
Cons
It is somewhat of a security nightmare if there was a hacker who got a hold of someone's LastPass account, as they would have quick access to their programs. The reliance on the user to keep it secure has been a concern for us.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Keep your passwords safe and individual
Reviewed on 28/10/2024
I have used Lastpass for more than a decade now in single user and group settings. It has helped me...
I have used Lastpass for more than a decade now in single user and group settings. It has helped me keep track of passwords as well as finally starting to generate individul passwords for accounts.
Pros
Reliable storage of passwords across devices. Wide range of templates for passwords, notes etc.
Cons
2FA login not very intuitive. Installation on Mac rather tedious.
Alternatives Considered
1PasswordReasons for Switching to LastPass
Higher security rating, better usability.- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great valuable.
Reviewed on 05/02/2025
Most providing to the internet more dreams to come true anyway for sure.
Most providing to the internet more dreams to come true anyway for sure.
Pros
Most diically I'll nice modes no time to play around.
Cons
No special enconvinence time to hustle a new late deal.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Lastpass review
Reviewed on 18/12/2024
my boss likes it for sharing access to passwords and information
my boss likes it for sharing access to passwords and information
Pros
it seems to be a more secure space to store my passwords
Cons
it doesn't seem to be all that different to the password storing app that is native on my device
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
LastPass Makes My Digital Life Manageable
Reviewed on 26/08/2024
LastPass has worked flawlessly for the 10 years or so that I've been using it. Once I got familiar...
LastPass has worked flawlessly for the 10 years or so that I've been using it. Once I got familiar with its capabilities, I never had to worry about implementing secure passwords again (and I have hundreds of them). The price seems super low for such an important tool.
Pros
LastPass allows me to create a very strong and unique password for everything I need to login to online. It's quick, easy and intuitive. I never have to worry about making up good passwords or trying to remember them.
Cons
LastPass does have a learning curve (short but you can't skip it). You need to figure out how to generate a password in the app and/or on the website. You need to get comfortable creating folders to organize your passwords. You need to create ONE really good password that you won't forget.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
LastPass is the best password manager!
Reviewed on 18/05/2022
The overall experience with LastPass has been very honest. When signing up, I was hesitant to...
The overall experience with LastPass has been very honest. When signing up, I was hesitant to purchase this program, knowing several programs are cheaper with similar features. However, having been on this program for less than 6 months, I have enjoyed and am happy with the product.
Pros
The features that are most important are the simpleness of the program and two-factor authentification. This program provides the customer with an easy to use website and app that is very simple to use. This could and will attract customer as it will influence people to join LastPass. two-factor authentification is a critical feature that should exist of each and every platform to ensure that passwords are safe.
Cons
The only disadvantage to this software is the price. In the same price range, there are several similar password management apps that offer the same experience. Whilst, LastPass is an excellent program, many competitors are showing similar experiences for cheaper prices.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helpful If you forgot your logins very easily
Reviewed on 06/05/2024
Overall I found it very helpful and highly recommend if you are also someone like me.
Overall I found it very helpful and highly recommend if you are also someone like me.
Pros
I use Lastpass to store my passwords. As i have very bad habit of not keeping my passwords written or saved anywhere whether it is for me or for my clients. Lastpass helped me to saved them at one place and dont need to worry about keeping them save somewhere else.
Cons
Sometimes extension cause the conflict when you try to log on a domain having multiple users

- Industry: Publishing
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Absolutely essential
Reviewed on 19/12/2023
Pros
I have hundreds of passwords for sites that I need to keep track of, which would literally be impossible if not for something like LastPass. Not only does it keep track of all of my passwords in a secure place, but it suggests strong passwords for me as additional security measures. I also use it to store credit card numbers that I need when I'm online and love that it's an extension on Chrome as well as a site that I can access from my computer or the app on my phone.
Cons
The security is stellar, but it makes me nervous that the company can't even restore my master vault password if I were to forget it.
- Industry: Banking
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great password management
Reviewed on 05/07/2024
Pros
In a world of MFA and complex password requirements, LastPass is a lifesaver.
Cons
It was not great to hear about their data breach but they did take fast action to resolve it.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Big improvement to team security
Reviewed on 22/09/2024
Overall improved our team security, very quick and efficient
Overall improved our team security, very quick and efficient
Pros
Massively improved our office protocol for password sharing. Easy enough for our least IT efficient users to work with.
Cons
Found that sometimes links expire before we expected them to. Potentially user error, though!
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly recommended
Reviewed on 19/12/2023
LastPass is very useful in our office when the administrator changes passwords. It is inconvenient...
LastPass is very useful in our office when the administrator changes passwords. It is inconvenient for her to have to pass along the password to everyone or stop what she is doing in her very busy day to find a password for us. Now it is all stored in LastPass.
Pros
Everyone in our office feels that all of our files are safe and secure with using LastPass.
Cons
There aren't any cons with using LastPass.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Password Management like a boss
Reviewed on 18/12/2023
LastPass is great, it's not complicated to use and it's extremely secure.
LastPass is great, it's not complicated to use and it's extremely secure.
Pros
My favorite features that makes me love using LastPass is it's password generation capability, sharing with ease and password auto fill.
Cons
LastPass does everything well for me and i love it.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Solid password manager
Reviewed on 26/08/2024
It's a solid app. I used it on MacOS, iOS, and iPadOS and had good experiences with it. Sometimes...
It's a solid app. I used it on MacOS, iOS, and iPadOS and had good experiences with it. Sometimes it can be tricky to find a password you want. It's in the vault and you have to find it, then click reveal. All in all, it does what it says and isn't terribly expensive.
Pros
It's a solid password keeper, it has good iOS integration, and can suggest passwords.
Cons
I didn't always find it as smooth to use as I'd like; sometimes it's cumbersome to get in and find a password.
- Industry: Public Safety
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review for LastPass
Reviewed on 20/12/2023
With the ability to do my job smoothly, I enjoy the feature to my work computer. I don't need to...
With the ability to do my job smoothly, I enjoy the feature to my work computer. I don't need to waste time remembering my password and wasting other peoples time when on a phone call.
Pros
In enjoy LastPass for the password vault. I have the need to long into multiple websites throughout my day and needing to input a password for each long in can be tedious. LastPass remembers my password and auto fills for the login making my job faster and my clients I speak to don't need to deal with me fumbling to my book if I forget my password.
Cons
I don't have a lot of complaints. The website will log me out fully from time to time but I know its for verification purposes to check your primary password.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome 1st-time user friendly app
Reviewed on 01/08/2024
Awesome especially when you have a hard time remembering passwords for all the sites I visit.
Awesome especially when you have a hard time remembering passwords for all the sites I visit.
Pros
It's an amazing app that remembers all your passwords and even recommends really strong ones to use on any website.
Cons
I can't really give anything negative here.
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Very complete password management tool
Reviewed on 12/12/2023
Pros
You can easily configure security settings and share passwords among teams.
Cons
LastPass doesn't provide Firefox support and there are some limitations with the browser extension.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
One of my key apps
Reviewed on 26/10/2023
Pros
It works. Never really had any issues. Fairly easy to find all the functions.
Cons
I would prefer if there was a option to set up a 4 digit PIN to log in to the Chrome extension, say three attempts then a full password login.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Work great, but serious concerns with their internal security
Reviewed on 15/06/2023
Pros
Very nice interface and integration with popular browsers, and works very well even on my Android smartphone and tablet.
Cons
I have used LastPass for several years as a paying customers in our business, and I was overall very happy with the service and would recommend it easilly, but in recent years that had a few security breaches that were so amateurish that are concerning regarding their internal security policies and practices, and have placed customer's security at risk. Unfortunately, unaceptable for a security focused service.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 1.0 /10
Lastpass was my go-to software for password generation, MFA, etc. Until I had to drop it...
Reviewed on 06/06/2023
It was fantastic, until the security was compromised. I immediately switched to 1password and am...
It was fantastic, until the security was compromised. I immediately switched to 1password and am very satisfied.
Pros
It was affordable, easy to use both from an admin and end user perspective. The software could be deployed on any OS including mobile.
Cons
The security was compromised in a well known case. This should never happen if the company followed best practices. I could never trust this software again after it failed to perform the single task I used it for.