1Password

4.7 (2,098)
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Password manager for businesses and families

Overall rating

4.7 /5
(2,098)
Value for Money
4.5/5
Features
4.7/5
Ease of Use
4.6/5
Customer Support
4.5/5

96%
recommended this app
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2098 Reviews for UK Users

Lucas
Lucas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

The best in class for Password Management

Reviewed on 13/05/2024

Nothing but positive, its a wonderful product, easy to use, supports 2FA and Passkeys and is easy...

Nothing but positive, its a wonderful product, easy to use, supports 2FA and Passkeys and is easy to train staff on.

Pros

After trying a number of different password managers, such as LastPass, BitWarden and Keeper we settled on 1Password due to its UI, ease of use, feature set and pricing.

Cons

The fact they don't have a MSP program just yet is disappointing, but as I write this they have just announced that it is coming.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

1Password is the best password manager going

Reviewed on 19/07/2024

Pros

The company, 1Password, is dedicated to the product 1Password. It's all they do and they clearly care to do it well.
They not only stay on top of security trends, but are helping push the industry forward, e.g. with their support and advocacy of passkeys. You can look up technical details of their encryption, audits, etc. better than I can describe them here, but they are copacetic.
They keep the product regularly updated without breaking anything, but making important improvements. They seem to work a lot on user experience, accessibility, and website compatibility.
It has an effective and easy API and CLI tool.
It's really a pleasure to use. As much as one can enjoy the utilitarian role a password manager plays, I enjoy interacting with 1Password. My family is not so nerdy, but they set it up by themselves and actually use it—that's the highest praise I can give.

Cons

It's not cheap. It's definitely worth the price, but there are free alternatives.
It's not open source. There are decent reasons [sensitive content hidden] and they have enough other forms of accountability that I am not concerned, but you may prefer open source software.
Sharing items is not quite intuitive. There's sharing with your family/org by moving to a shared folder, then sharing a secure link, and sharing content as text. These different functions have colliding names and inconsistent icons in inconsistent places across the different apps. They do seem to be making incremental improvements in this area lately.

Alternatives Considered

LastPass and Bitwarden

Reasons for Choosing 1Password

LastPass was the only serious game in town when I started using it, c. 2009. But they haven't kept up. Since they were acquired, the product has stagnated. The interface is clunky, new standards and features are slow in coming, and there's no sign they'll improve. And then there was the breach. 1Password is a pleasure to use by comparison. And more importantly, the company is dedicated to the product and clearly focused on user security and experience.

Switched From

LastPass

Reasons for Switching to 1Password

LastPass is slowly dying. See the “switch“ comment for details. Bitwarden is cool, but not as easy to use as 1Password. I wanted my family and friends to get on board, and 1P makes it as easy as possible to do that.
Abe
Abe
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Stopped Using 1Password due pervious security breech

Reviewed on 10/08/2023

I used it for many years but I found as 1Password updated their software, some features were...

I used it for many years but I found as 1Password updated their software, some features were difficult to use. If you forget the master password, it uses an emergency kit to get you back in but the kit is difficult to use.

Pros

1Password is easy-to-use with a good user interface. It syncs across all my devices. Has a strong master password.

Cons

It had a security breech which industry leader recommend caution using 1Password. It is expensive and has limited import options.

Peter N
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Secure your business,protect your people with 1 Password.

Reviewed on 15/11/2024

A satisfied user. Keep your family safe and your personal information securely with 1 Password.

A satisfied user. Keep your family safe and your personal information securely with 1 Password.

Pros

Security is the key to proper growth. Live a secure life with no more fears with 1 password. Best in class of security. Manage access to every application and web count. Sign in to everything from any device. The best you can get out there.

Cons

Performs it duties nicely and leaves no room for concerns.

Verified Reviewer
Overall rating
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Independent Password Manager

Reviewed on 25/07/2024

Excellent company. Fully engaged leadership. They understand their customers and their role. I...

Excellent company. Fully engaged leadership. They understand their customers and their role. I love the fact this thing works and I love that 1Password is helping me stay current with both operational user security issues as well as new trends. I am betting a lot on any password or security management company - I have confidence in this team. They are good. They get that their daily job is that this has to work and be secure daily - everything else is frosting on the cake.

Pros

High level of integrity and security
Ease of Use
Group Functionality

Cons

I don't have any dislikes about the product. I use it multiple times a day and it works. Working is everything. Added feature bloat is a distraction not present in 1Password.

Hugh
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

1Password review

Reviewed on 09/05/2024

The presales and post sales support teams were very informative and attentive to our requirements....

The presales and post sales support teams were very informative and attentive to our requirements. The tutorials provided were also quite helpful.

Pros

The ability to manage and store critical credentials for purchased applications or customer portals along with the ability to retrieve critical passwords from departed employees when necessary.

Cons

We had an issue with email generated invitations not getting through our own firewall to invitees. We opted to provide the link via our internal email system

Alternatives Considered

NordPass Business and Google Workspace

Reasons for Switching to 1Password

1Password seemed to be the best fit to our needs, along with the fact that our [sensitive content hidden] used it for his family.
Nate
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Password Management

Reviewed on 07/05/2024

Overall, I like the software. It does what I need it to do and more.

Overall, I like the software. It does what I need it to do and more.

Pros

I like the ease of use of the iPhone app and being able to access my data wherever I am via a computer. The selection of options for new items whether it be login credentials or banking information, etc is nice. You can also have your own private logins and passwords and have a shared folder with others you wish to share passwords or logins with.

Cons

My only complaint is the user functionality of the iPhone app. I find that it can be difficult to use or find some of the features within the app.

simon
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great password management

Reviewed on 03/06/2024

great smooth service and will continue to use within the business

great smooth service and will continue to use within the business

Pros

How easy the software was to use considering we have hundreds of logins, also likes how quick it was to setup on all devices

Cons

unable to import from previous software vendors

Alternatives Considered

LastPass

Reasons for Switching to 1Password

security seemed stronger with 1 pass when we spoke with there sales team
Jennifer
Jennifer
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

very happy

Reviewed on 23/02/2024

It has help me in ways you could only think of on password.

It has help me in ways you could only think of on password.

Pros

The ease of using on any computer/device or browser

Cons

the price but that it for me. i see the value

Alternatives Considered

LastPass

Reasons for Choosing 1Password

I wasn't happy the way it worked. I had on foot int the door and jumped in 2018

Switched From

RoboForm
Victoria
Victoria
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great password program

Reviewed on 29/10/2023

I really enjoy this program I really feel like my information is secure and no one's going to be...

I really enjoy this program I really feel like my information is secure and no one's going to be able to access it or get to it and I love the way that it syncs up through multiple devices.

Pros

You can sync it between multiple devices it's quick it's easy it organizes them for you into cards by name or however you want to organize them The customer service is awesome And it's reasonably priced

Cons

I wish the aesthetics were a little bit more it's just plain white and blue sometimes it hurts my head but I love everything else

Mary
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

1Password Works Well for the Most Part, But Implementation for Teams May be Clunky!

Reviewed on 29/05/2024

1Password could use some improvements, but overall, I like what it's trying to do. I'm sure that it...

1Password could use some improvements, but overall, I like what it's trying to do. I'm sure that it will be a lot easier for me to use once I finish the painstaking duplicate removal part of my integration process.

Pros

The vault feature is really handy and far more convenient for our team to use than relying on a spreadsheet on our server. When 1Password works as intended, which I'm still in the process of making happen since I have the duplicate issue (see Cons part of my review), it's pretty user-friendly.

Cons

The autofill feature doesn't work consistently, but my biggest complaint about 1Password is the inability to identify and clean up duplicates automatically. For context, my old password management system was to use Google Passwords for myself. For our HR team of three, we kept a spreadsheet of shared sites and their usernames/passwords.

For the 1Password transition, I was given access to two vaults: one for myself, and one for HR. I imported my Google Passwords into my vault, then used a spreadsheet to import the HR passwords into the HR vault.

There are a ton of duplicates across my vault and the HR vault, which confuses the system and reduces its functionality. We determined that I would need to remove any passwords from my vault that already exist in the HR vault so that there will not be any duplicates.

The person at my company who spearheaded the 1Password piloting and implementation process opened a ticket to see if something could be done within the system to clean up those duplicates. According to their customer support, no such option exists. I am now facing hours of work to comb through both vaults, identify the duplicates (which may go by different names, depending on what they were called in Google Passwords vs. our HR spreadsheet), and remove them from my vault. I'm not thrilled about this at all.

Verified Reviewer
Overall rating
  • Industry: Computer & Network Security
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best choice for password manager

Reviewed on 04/08/2024

Pros

Easy to use, security and some functions essential for a developer like me.

Cons

It's more expensive than other solutions

Ossie
Ossie
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Product, Would Buy/Deploy It Again

Reviewed on 21/06/2024

Overall, very happy with the product and I would "do it all over again".

Overall, very happy with the product and I would "do it all over again".

Pros

Cross platform, secure storage, vault sharing/management, treats macOS as "first class citizen".

Cons

Some of the management is not intuitive.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good tool for managing your passwords, but not my go-to option anymore

Reviewed on 09/06/2024

Pros

I loved the encryption and password generation features

Cons

If you lose your password, it's near impossible to recover it. I was unable to do so despite many attempts and ultimately stopped using it, and switched to Google's free offering.

Verified Reviewer
Overall rating
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

1Password - 1 Solution for all your Passwords!

Reviewed on 22/01/2024

I think it's one of the best if not the best option - I've tried a few other ones and 1P is at the...

I think it's one of the best if not the best option - I've tried a few other ones and 1P is at the top

Pros

Works flawlessly across Macs, PCs, iPHones, tablets, and for multiple family members; you can share passwords if you'd like using shared vaults, or keep them private

Cons

nothing really - it just works and has not disappointed once!

Princess
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

1PASSWORD TO REMEMBER

Reviewed on 13/05/2024

excellent, i recommend it to every company.

excellent, i recommend it to every company.

Pros

the ease of locatng everyone password easily, it makes you access your password easily without stressing you head to remember or memorise.

Cons

one can easily forget the strong password that gives access to 1password, as there are no hints.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Best Password Manager

Reviewed on 30/05/2024

Pros

I have been using 1Password for the past few years. I like their watchtower feature and in-app 2fa function I don't require other 2fa code.

Cons

2FA Feature and Watchtower feature their 256-bit Advanced Encryption Standard.

Viktoriia
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

1Password review

Reviewed on 22/08/2024

Pros

What I like the most about 1Password is it's simplicity. It is very easy to work with, seamless integration into browser. Also, it's high level of security and 2FA.

Cons

I did not encounter any issues with 1Password to worth mentioning so far.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

1Password review

Reviewed on 07/02/2024

Pros

1Password allows you to store passwords securely and can be integrated into the browser. It helps you to store data and share it safely when needed. Import also work seamlessly.

Cons

I did not find any cons with 1Password so far. All good.

Aaron
Aaron
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

I absolutely love one pass

Reviewed on 03/04/2023

Pros

Yeah, I love this so much that it's gonna be hard to find cons. It keeps track of all my passwords my cards it's on my phone my tablet, and my computer on the cloud, I can access it securely anywhere in the world and their customer service is great and the price is really good.

Cons

I guess the only kind that I have and it could be operator error, but sometimes it doesn't auto-fill on some things on the Mobile phone

David
David
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Pretty good password manager

Reviewed on 17/10/2023

See cons above. The product is fine. It seems to do the job.

See cons above. The product is fine. It seems to do the job.

Pros

It's easy to use and store all of your passwords in the same place. It seems secure and overall the starter plan is good value for money.

Cons

There are two areas which annoyed me. 1 Was dealing with their support team. It took an inordinate amount of time to have a duplicate account closed - like weeks of effort. Very frustrating experience. For some reason it's quite hard to actually save a password which auto generates - the button seems unresponsive. I haven't bothered contacting support as I don't have the time.

Angela
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Truly Second to None

Reviewed on 02/07/2024

Pros

Love the fact that it generates passwords that are tough to crack

Cons

It takes a bit to configure but persevere and it'll be worth it

Mark
Mark
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simply the most robust & secure Password Manager

Reviewed on 01/11/2023

Outstanding - have used it for MANY years.
It is indispensable to my workflow.

Outstanding - have used it for MANY years.
It is indispensable to my workflow.

Pros

Integration across devices, ease of use, administration

Cons

Slightly difficult to onboard less technically-minded users.
Occasional (rare) loss of connection with browser plugins

Viktor
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Reliable password manager

Reviewed on 08/01/2024

I use the web browser (Chrome) integration daily and is quite happy about it. However the user...

I use the web browser (Chrome) integration daily and is quite happy about it. However the user experience on mobile (iOS) can be more seamless, sometimes the password does not fill automatically.

Pros

I can use the ap on all my devices, passwords sync seamlessly.

Cons

Sometimes the new password/updated password does not save properly and I need to ask for password reset.

Ashley
Ashley
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Passwords rev

Reviewed on 20/05/2024

Pros

Everything was great with the app. Nothing was wrong and easy to use.

Cons

Nothing everything is amazing in this app