HubSpot Sales Hub Reviews

Overall rating
Filter by
Company size
Time used
471 Reviews for UK Users

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Simple sales tool
Reviewed on 27/09/2024
Simple and easy to navigate. There are support tools out there and there is so much you can do.
Simple and easy to navigate. There are support tools out there and there is so much you can do.
Pros
It worked well for keep track of our client and prospect deals. I didn’t run it as an admin but felt it was simple to use and understand. They had some great reporting features too.
Cons
I feel like there was probably a lot more features I could’ve used but didn’t or haven’t yet. There’s just a lot of features.
- Industry: Consumer Electronics
- Company size: 11–50 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Hubspot review
Reviewed on 22/11/2023
It was a good experience in overall for our team
It was a good experience in overall for our team
Pros
It is easy to do the first setup and you can organize the fields that you need for your sales team
Cons
It is difficult to use for the post sales teams that need to keep track of each item in the warehouse.
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Didn't Work Out
Reviewed on 20/10/2023
Pros
It was good at pulling in the email contact information and easy to export the contacts.
Cons
It pulled in too much information to track and to streamline.
- Industry: Consumer Services
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Positive impact on the business
Reviewed on 07/10/2024
Up to now, I may say that I'm super gratified with HubSpot Sales Hub. It has increased my productivi...
Up to now, I may say that I'm super gratified with HubSpot Sales Hub. It has increased my productivity and facilitated my day-to-day.
Pros
I really enjoy its intuitive interface which makes my management job pretty easy.
Cons
I would say that it could be less expensive.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Hubspot Admin Review
Reviewed on 13/05/2024
Very good system, is great for a start up company looking to build their sales and marketing...
Very good system, is great for a start up company looking to build their sales and marketing processes and will serve you very well.
Has everything you need to hit the ground running and I can’t fault it for what it does, it just isn’t scalable long term for sales in my opinion.
Pros
Hubspot compared to other tools is extremely digestible, user friendly and visually easy to navigate.
It provides all the necesssry tools to create a great CRM database for both sales and marketing activities.
Compared to other market leaders, it excels in its marketing outputs, having some of the easiest automations and workflows to reach your customer/prospect base, and makes it easy to control how you are contacting.
Activities are displayed on timelines giving great insights into what’s gone on with your accounts/contacts
Cons
The level of customisation and functionality on the sales side is lacking compared to other providers such as Salesforce.
The workflows have less capability to manipulate and work the data in the system, and although the layouts are user friendly, there is a lack of customisation that makes hubspot unique to your company and ultimately scalable for long term use
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Happy User
Reviewed on 05/08/2024
I've used HubSpot for years and I'm still very happy with it! With the other Hubs among Sales Hub,...
I've used HubSpot for years and I'm still very happy with it! With the other Hubs among Sales Hub, HubSpot is the best available tool.
Pros
The HubSpot Sales Hub is my go-to product for managing my own sales and those of my sales team. The general board view with customizable sales stages (and win probabilities) give a great overview of the sales funnel.
The cards shown in the board view can be partly customized too - to show eg. MRR and one-fees that are closely linked to our products.
Cons
Maintaining the deals in HubSpot (or in any other CRM) still takes effort. The Gmail/email integration helps much to have all emails tracked, but for me at least the CRM doesn't always feel like the part where I handle all client cases - it's a system where I need to track things. Adding Traitspotter (to see client personality insights) changed this quite much already, but it still feels like extra work to enter stuff in CRM.

- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An excellent all-inclusive sales tool
Reviewed on 03/04/2024
Streamlines the entire customer journey, from initial contact to ongoing loyalty. Mail tracking is...
Streamlines the entire customer journey, from initial contact to ongoing loyalty. Mail tracking is another benefit. Instead of checking each factor individually, you can get a comprehensive report that looks at them collectively. You can do a lot of useful things, like close deals, customize email campaigns, and make direct phone calls from Hubspot.
Pros
It retrieves the information immediately after I enter the company's website, so I don't have to repeat myself. It takes care of everything after we set up the email broadcast sequence; All we have to do is finish the job. Not only does it allow us to monitor all of our potential clients, but it also makes our daily contact much less stressful.
Cons
In certain cases, Hubspot will mark the email as invalid, causing a bounce.
- Industry: Photography
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Hubspot is an industry standard solution that grows with your business
Reviewed on 03/04/2024
Pros
Hubspot provides all the core tools and functionality right out of the gate to ensure sales teams have what they need to get started. If they want to expand Hubspot's capabilities, they can subscribe to additional features such as their marketing tools. This gives businesses the ability to pick and choose what features they need to help control cost.
Cons
Hubspot gets more expensive with the more features that you need. It ends up costing more than comparable sales tools once you've started to add on features.

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It is by far the best CRM and More app
Reviewed on 29/05/2024
It is the best app, love it and love the trainings
It is the best app, love it and love the trainings
Pros
Nobody should get a CRM without trying out Hubspot first, it is by far the best one.
Cons
nothing to not like, they do everything OK
- Industry: Government Relations
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
HubSpot Sales Hub — User Friendly
Reviewed on 01/04/2024
Hubspot can be use for a company to manage all networks in a single tool. Really user-friendly...
Hubspot can be use for a company to manage all networks in a single tool. Really user-friendly interface and all-in-one platform
Pros
easy to use sales CRM that includes sales engagement tools
Cons
I think overall Hubspot is really amazing
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good Platform to work on your e-commerce orders and keep track of the needs of your customers
Reviewed on 26/05/2023
I wished I could have tested it more thoroughly, but it's very time-consuming
I wished I could have tested it more thoroughly, but it's very time-consuming
Pros
It integrates in multiple forms with our current tools, like our ecommere websites.
Cons
HubSpot Sales Hub gets expensive quite fast and I was not willing to pay that not understanding all its functions
Alternatives Considered
SmartsuppReasons for Choosing HubSpot Sales Hub
more specific to what I was looking for for CRMSwitched From
SmartsuppReasons for Switching to HubSpot Sales Hub
I did not.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hubspot - Your all-in-one CRM solution platform
Reviewed on 25/08/2023
Having a single platform in performing all my tasks from prospecting, sales pipeline, contact...
Having a single platform in performing all my tasks from prospecting, sales pipeline, contact management, daily reports, analysis and all is just beyond what you can get from hubspot. It also has hubspot academy that you can learn so much from. What else can I ask for?
Pros
What I love about hubspot is it gives you everything you need within the platform. It's UI is very user-friendly and so easy to navigate. It is easy to integrate with VOIP.
Cons
I haven't had any issues with my use of Hubspot.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Ideal Sales Tracking and Enablement Solution
Reviewed on 30/04/2024
Pros
When it comes to managing sales tracking and enablement, HubSpot Sales Hub has all features we need.
It also features some helpful CRM features
Cons
Well HubSpot Sales Hub has sufficiently met needs.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazing!
Reviewed on 16/10/2023
We have been using it for just over 6 months now and like it so much better than other CRMs we've...
We have been using it for just over 6 months now and like it so much better than other CRMs we've tried. Worth it for the price!
Pros
Hubspot keeps all of our customers and leads organized in a way the whole company can understand. Super easy to go in and see who still needs an appointment, who isn't interested anymore, who has signed a contract, etc
Cons
It is pricier than most other CRMs, but it is capable of handling much more!
- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Managing work becomes easier for sales employee
Reviewed on 13/06/2023
Great and I have been using the same from past 2 years and so far have been able to track my...
Great and I have been using the same from past 2 years and so far have been able to track my activities along with keeping a track of all the sales lead. I would highly recommend this CRM Tool.
Pros
It is useful CRM Tool which helps employee in tracking the sales lead and also gives visibility to higher management without reaching out to the POC for details. Complete tracking on when an email is sent last to the client along with potential business and call details.
Cons
Customer service are sometimes difficulty to reach as mostly chat option is available
- Industry: International Trade & Development
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Best CRM for Working in Sales
Reviewed on 04/04/2024
Pros
We have a pretty large list of customers in our database. It loads everything rather quickly compared to competitors. Very easy to learn as well.
Cons
At times the User Experience is a little clunky. We tried our other CRMs and it was very user friendly.
- Industry: Insurance
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
HubSpot Deals Center point Survey: Upsides and downsides of the Well known CRM Programming"
Reviewed on 18/02/2023
By and large, HubSpot Deals Center is a strong deals programming arrangement that offers a scope of...
By and large, HubSpot Deals Center is a strong deals programming arrangement that offers a scope of highlights and advantages for organizations. In any case, its expense, expectation to learn and adapt, and restricted customization choices and reconciliations might be disadvantages for certain clients.
Pros
Easy to understand interface: HubSpot Deals Center has an easy to understand interface that is not difficult to explore, making it open even to the individuals who are new to deals programming.Exhaustive highlights: The product offers a scope of elements intended to smooth out and upgrade the deals cycle, including lead following, email following, and record sharing.Coordination with other HubSpot devices: HubSpot Deals Center is essential for the bigger HubSpot set-up of apparatuses, which incorporates promoting and administration programming. This implies that it can coordinate with other HubSpot devices, giving a consistent and exhaustive stage for overseeing client collaborations.Powerful revealing and investigation: HubSpot Deals Center point offers strong announcing and examination abilities, permitting organizations to acquire significant bits of knowledge into their deals execution and distinguish regions for development.Extraordinary client service: HubSpot has gained notoriety for giving incredible client care, with a committed group of specialists accessible to respond to questions and investigate any issues that might emerge.
Cons
Cost: HubSpot Deals Center can be costly for organizations on a limited spending plan, especially on the off chance that they require progressed includes or have a huge outreach group.Steep expectation to learn and adapt: While HubSpot Deals Center point is easy to use, it can in any case require an investment to figure out how to utilize every one of the highlights successfully, especially for the people who are new to deals programming.Restricted customization choices: A few clients might find that the product's default settings and formats don't meet their particular requirements, and customization choices are restricted contrasted with a few different deals programming arrangements.Restricted reconciliations: While HubSpot Deals Center point can coordinate with other HubSpot devices, it may not be viable with all of the outsider applications that organizations use in their deals processes.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommending Hubspot
Reviewed on 17/03/2023
Pros
Overall I love Hubspot. This was the first time i've used a platform to track all the activities. Whether it has to be tracking emails or calls what i have done the last day.
Cons
It would have be great if we can call directly from hubspot.

- Industry: Retail
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Hibspot Sales Hub - A CRM with good integration
Reviewed on 08/02/2023
In addition to saving sellers time, the system notifies them if any of their contacts' emails are...
In addition to saving sellers time, the system notifies them if any of their contacts' emails are invalid or have opted out. I really appreciate the ability to use a template when composing an email. Overall, the features included in the Basic plan are sufficient for any business development or account management role in a small business.
Pros
I have used several HubSpot software, and the sales version is productive what I like is that it is a great customer relationship management tool for both experienced and new salespeople. You have a lot of scope to adapt your CRM to the needs of different departments and teams. I appreciate how simple it is to add new business and contacts and find the email tracking feature invaluable for monitoring lead nurturing and the history of your interactions with them. If you subscribe to the paid version of Sales Hub, you will also have access to a set of features to create automated email sequences that will facilitate mass communication.
Cons
It is an expensive CRM, more suitable for small and medium-sized companies, it is a platform that takes time to get used to, another thing that I do not like is when some parts of the menu are updated and that causes confusion.
- Industry: Consumer Electronics
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A popular CRM platform?
Reviewed on 20/02/2023
HubSpot Sales Hub helps to make my sales process very effective and streamlined. That's why I chose...
HubSpot Sales Hub helps to make my sales process very effective and streamlined. That's why I chose it.
Pros
Email tracking and automation is the best feature for my business. I can create and send personalized email campaigns, track email opens and clicks and automate follow-up emails based on recipient actions. Amazing right?!
Cons
A couple of things make it difficult for me to use HubSpot Sales Hub. The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more complex tasks. The layout can be improved.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best platform to track sales activity for every leads
Reviewed on 17/02/2023
awesome
awesome
Pros
It is very easier to access the software at first, then the features from creating a new lead, company and deals at all the stages it is very easy and to use and perfectly.
Cons
nothing truly speaking its far Better than most sales tracking software's
- Industry: Public Relations & Communications
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
HubSpot Sales Review
Reviewed on 28/02/2023
Pros
Hubspot helps me stay organized with all the leads I'm prospecting and deals I'm working through.
Cons
Sometimes you have to go through a lot of clicks to get what you need.
- Industry: Mechanical or Industrial Engineering
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Task manager
Reviewed on 15/02/2023
As task manager software i like it
As task manager software i like it
Pros
Easy to track all the tasks day by day with it
Cons
Mostly happy with this software. Liked it
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Hubspot User Review
Reviewed on 31/01/2023
I experience has been pretty positive I have used it a number of times when working with other...
I experience has been pretty positive I have used it a number of times when working with other companies and have found it pretty easy and intuitive to use.
Pros
I would rate Hubspot for its CRM its user-friendly interface, integrations, customizable features, strong support and community, robust contact and company management, free accessibility, automation capabilities, and performance tracking and analysis.
Cons
I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure.
- Industry: Defense & Space
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Fast and efficient to manage campaigns
Reviewed on 24/02/2023
For email campaigns, which I currently use, it's amazing. The scaling possibilities are real.
For email campaigns, which I currently use, it's amazing. The scaling possibilities are real.
Pros
I like how it is a Sales Hub with easy campaign management. A great design that helps with the effectiveness of each email sent.
Cons
I don't like the high cost, which might not be such a negative for big businesses.