kintone Reviews
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154 Reviews for UK Users
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Low-code solution for project managment
Reviewed on 09/10/2021
Pros
We are trying to go IT lite on a solution to help complex, distributed teams. We have been trailing Kintone as a solution that will allows many team leads create and manage projects and workflows. The low-code aspect of creation is the most compelling aspect we have found.
Cons
Pricing is a bit of a challenge to quickly understand after 5 users, you move into enterprise and you have to call to get an estimate even though they say you'll save money with their ROI tool. Could be more transparent.
Response from Cybozu
Hello Joel,
Thank you for your review! We're happy to hear that Kintone has been easy to use across your organization.
We also appreciate your feedback regarding the pricing. I have relayed this to our Sales team.
Please reach out to [email protected] if we can be of further assistance.
Sincerely,
Joe Beeso
Customer Success
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Kintone for Data Entry, Work flow and Project Management
Reviewed on 17/10/2022
I absolutely love Kintone! It has modernized our business & reduced data duplication. We now have...
I absolutely love Kintone! It has modernized our business & reduced data duplication. We now have a project management tool and can see tasks being done among the team in real time. It has highly reduced the amount of emails and outlook calendar reminders, since I can set automatic notifications and reminders. The team I work with at Kintone has been a tremendous help anytime I have questions about implementing new processes. The sky is the limit and I am excited to see things evolve!
Pros
It is easy to build apps that speak to one another, separating departments but not having to duplicate data
Cons
Its hard to import when there are multiple tables or when there is a lookup field in an app. sometimes I can search a field from the drop down by typing out the word and sometimes that feature is unavailable. It would be nice to have more native plugins with better instructions
Reasons for Switching to kintone
Kintone was easy to implement. I had a limited amount of time transitioning from our "old school" ways to something more modern and Kintone made the process seamless. They had support like no other and many training tools available.Response from Cybozu
Hello Courtney,
Thank you for your positive feedback! We're happy to hear that Kintone's application development and collaboration capabilities are working well for your business.
We're always striving to improve our product and include new features for our users. Please check out our website for the latest product updates
https://blog.kintone.com/company-news
Feel free to reach out to [email protected] if you have any questions. Our support team is glad to help you.
Sincerely,
Kintone Team
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
New I.T Analyst using Kintone for about 6 months now
Reviewed on 20/08/2019
I've built a lot of apps for the company I'm with including a Gas Mileage Tracker App where I wrote...
I've built a lot of apps for the company I'm with including a Gas Mileage Tracker App where I wrote a script that connected to Google Maps App and gave us the distance in miles and how much that was in dollars. I enjoyed it for the simplicity and how easy it was to get started building an app. Also the fact that the scripts use Javascript instead of some made up language is also good since most developers have been introduced to either Javascript or Java by now.
Pros
I like how easy it is to use and learn and set everything up. One of the advantages I think it has over most of the products in the same line, is how easy it is to set up process management and to assign roles to everyone on the team. For newer companies without anyone that's tech suave, I would definitely recommend Kintone!
Cons
Compared to other Services like Zoho Creator, there really is not much room for customization in the apps and the fact that you have to use another service to generate forms to input into the database is also bad because if you are not a user with Kintone, then the data cannot be accessed.
Alternatives Considered
Zoho CreatorReasons for Switching to kintone
Company already had it when I came.Response from Cybozu
Hi James,
Thank you for your feedback! With our open API's, the customization possibilities are endless to transform your apps. I'd be happy to connect you with a Sales Engineer to review any requirements you have in more detail.
There are a couple of options to display your data to those not inside Kintone. You can purchase a Guest Account which allows users to access a specific Space in which they were invited to and view the data from there. There is also an add-on called kViewer that allows you to display information inside Kintone with those outside of Kintone via a URL.
Best,
Larissa
Kintone Customer Success
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Kintone help smooth daily operations
Reviewed on 27/09/2022
so far so good, Kintone suites most of our company needs and has potential to serve in more areas.
so far so good, Kintone suites most of our company needs and has potential to serve in more areas.
Pros
process management, document organization, customized space for different department, workflow tracking and automation. easy to create app for different purpose.
Cons
user management and some database integration need improve, but since it's fairly new system compare to others, it's understandable, need to collect more user data and feed backs.
Alternatives Considered
Salesforce Sales CloudReasons for Choosing kintone
interface is not update, lack of functionalities, no report system, licensing, could not cover multiple need in one place.Reasons for Switching to kintone
interface, easy to use, no coding, easy management, pricing, support.Response from Cybozu
Hi James,
We appreciate your positive feedback. We are glad Kintone's different features are helping your business.
Your feedback regarding user management and database integration will be duly noted and passed over to the team.
Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns
Warm regards,
Kintone Team
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I Highly Recommend Kintone
Reviewed on 27/09/2022
It has greatly helped us to organize our data in one location. It is also the place where people...
It has greatly helped us to organize our data in one location. It is also the place where people can get the most updated copy of information. We usually update catalogs, pictures, data sheets and so employees usually have several copies and different versions. It's great to know which one is the most updated copy to use, for example. Love how you can customize the data fields to your specific needs.
Pros
I like how you can easily customize data fields and organize information in a completely custom way.
Cons
When you create a table inside an app, it would be nice to be able to auto sort them and/or use filters. Please make more native Kintone plugins for further customization!
Reasons for Choosing kintone
Microsoft Dynamics CRM was not user friendly so most of our staff ended up barely using the CRM or not at all. Also, they would frequently update the system and layout for better functionality (supposedly). However, the layout, organizational design, and features could drastically changed. This made staff (especially less technology inclined staff) even more reluctant to use this CRM.Switched From
Dynamics 365Reasons for Switching to kintone
Better support especially at implementation. Having the ability to make a custom database was the most appealing factor.Response from Cybozu
Hi Andrew,
We appreciate your positive feedback. We are glad Kintone's customizability is helping your business.
Your comment regarding creating a table in an app will be duly noted and passed over to the team.
Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns
Warm regards,
Kintone Team
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Takes the Stress Out
Reviewed on 19/05/2020
I have accurate reports, solid information and feel confident in my presentations because of the...
I have accurate reports, solid information and feel confident in my presentations because of the ability to have reports at my fingertips.
Pros
I love that Kintone allows me to retrieve our data in an easy to understand way. I can pull reports, manipulate them and present the data easily.
Cons
I wish it were a bit more flexible in regards to searching for information.
Response from Cybozu
Hello Tara,
Thank you for your wonderful review! We're glad to hear you are satisfied with Kintone, and find our product user-friendly. I've included a link below on how to search data in Kintone.
Searching Data: https://get.kintone.help/k/en/user/search/search_details.html
Please don't hesitate to reach out if you ever have any questions. We're happy to help!
Best,
Marie
Kintone Customer Success
- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Value and Easy to Use
Reviewed on 07/05/2020
Great, customer support has been easy to use and the staff is very knowledgable about the product.
Great, customer support has been easy to use and the staff is very knowledgable about the product.
Pros
Kintone is easy to customize without coding knowledge and offers almost all of the functionality of products that are 5x as expensive.
Cons
Integrations with other programs need to be refined and the ability to reverse a step in the process management system would be really helpful.
Response from Cybozu
Hello Russel,
Thank you for your great review. We're glad to hear you enjoy Kintone's flexibility and functionalities! As for the integrations, we have Kintone Developer Program; Help and support on plugins, integrations, technical
assistance can be found here.
Kintone Developer Program: https://developer.kintone.io/hc/en-us
You can set up Process Management so the status can be reversed. I would be happy to connect you with your Customer Success rep to help set this up on your domain!
Our team is always glad to help you if you need any further support.
Best,
Marie
Kintone Customer Success
- Industry: Printing
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product!
Reviewed on 12/05/2020
We have automated our quoting process, our freight shipping process, our purchasing process, and...
We have automated our quoting process, our freight shipping process, our purchasing process, and many other procedures with Kintone. If there's a problem, chances are, we can fix it with Kintone.
Pros
I love the custom nature of the software and the ability to customize every app with JavaScript. Offbeat Press is a custom screen printing company so everything we do is custom and we need a software that can keep up with all of our custom needs. Kintone does that.
Cons
If you don't have experience with JavaScript, it can become a little more expensive for various add-ons, but not much. And, at the end of the day, that's not a con against Kintone. It's a con against whoever is building the apps.
Alternatives Considered
Claris FileMaker, Quickbase, Airtable, Salesforce Sales Cloud and LibreOfficeReasons for Switching to kintone
Their price point and ease of use were the perfect melding point for us.Response from Cybozu
Hello Ben,
Thank you for your great review! Happy to hear that you enjoyed the flexibility of our product.
As you may already know, we have Kintone Developer Program for help and support on plugins and integrations.
Kintone Developer Program: https://developer.kintone.io/hc/en-us
Please don't hesitate to reach out if you ever have any questions. We're happy to help!
Best,
Marie
Kintone Customer Success
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kintone - bringing the team together
Reviewed on 28/05/2019
Pros
This software is most helpful in the way that everyone can stay connected while having clearly defined roles for each user. No one sees anything they are not supposed to see. As the administrator, I am able to see everything in one place which is tremendously valuable in how much time it saves.
Cons
It does take a lot of time to set up the software. It is very much an investment that will pay off, but you need to be ready to spend some time getting it to where you want it to be.
Alternatives Considered
AirtableReasons for Switching to kintone
The non-profit pricing for Kintone is an unbeatable value. I looked into 11 different software systems and nothing came close to what Kintone offers.Response from Cybozu
Thanks so much for your feedback! Happy to hear you are making good use of our awesome permission settings!
Best,
Larissa
Kintone Customer Success
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kintone Platform Review
Reviewed on 25/08/2019
Great support.
Great support.
Pros
Love the use of plug-ins and modular programming. As a former Sr. Sys. Analyst in the utility industry, I was impressed with the ease of use of the Kintone product and the ability to come up to speed to develop a useful program.
Cons
Did not find any negatives. Looking forward to the evolution of our software.
Alternatives Considered
dBASE PlusReasons for Switching to kintone
Pricing and ease of use of the product. App based tools that run on phones/tablets, which works well for our food bank distribution.Response from Cybozu
Hello Mary Kaye,
Thank you for your great review. We're glad to hear you are satisfied with Kintone, and find our product user-friendly. Please feel free to reach out if you ever have any questions or assistance.
Best,
Marie
Kintone Customer Success
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect Solution For Project Management
Reviewed on 17/02/2023
Kintone is very Powerful Software to handle multiple projects at same time. It solves all my...
Kintone is very Powerful Software to handle multiple projects at same time. It solves all my problems of task managing and time distribution with the team. It also help me to improve my productivity to deliver my projects in time.
Pros
kintone is very impressive tool for handling multiple projects with it's rich features like task management, progress tracking, reporting, etc. It's very easy to use and offers great UI for all users.
Cons
As I use Project Management Feature of the tool, It's difficult to finds issues with the other features. Personally, I haven't face any issue to manage multiple projects with my team.
Response from Cybozu
Hello Vaibhav,
Thank you for your positive feedback! We're happy to hear that Kintone's project and task management capabilities are working well for your business.
Please reach out to [email protected] if you have any questions. Our support team is glad to help you.
Sincerely,
Kintone Team
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We love Kintone
Reviewed on 08/04/2022
We spent a lot of time developing, tying to get our apps all set before we dove in. We just started...
We spent a lot of time developing, tying to get our apps all set before we dove in. We just started to use it and it is so much easier than our old systems. Thank you Kintone!
Pros
We were doing our case management remotely with Microsoft office products, which was time consuming and challenging when server issues prevented access. Kintone is great! It is easy to use, so customizable, has great features and they are constantly adding more plug ins and connections. We can connect to outside programs and we can move around fields and create apps for pretty much whatever we need. There is great support in setting up apps and learning the ways to develop Kintone to how you want it. We have requested some complicated connections and feature set ups to make our work easier and our Kintone support team has risen to the challenge. Better yet, the functonality is easy enough for a non-tech person to be able to learn how to build apps, add plug-ins and more. No more waiting for an outside tech person to add a field i need now. I can do it! Also, it was wonderful not to have our contacts pressuring us trying to UP-SELL and add on more costs and services. We are a small non-profit without a big budget for the case management system, and thankfully the Kintone team is trying to help us work with our needs while being sensitive to our cost restraints.
Cons
There are many different outside programs we use that we can connect (yay), but the cost of getting someone to code the connection is a difficult upfront cost to afford. Had to pick and choose what was most important.
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Great Project Tracker That Can Be Built To Suit
Reviewed on 03/10/2022
Overall I find Kintone to be worth the money and time. It has become an invaluable tool for us.
Overall I find Kintone to be worth the money and time. It has become an invaluable tool for us.
Pros
I like that you can build Kintone to work best for you. It is easier than other CRM/project tracking platforms that i have used in the past. The fact that we can add various fields to specifically suit our needs is fantastic and not something I have seen in other, similar products.
Cons
I do not like that certain status's have to be updated across all apps in order to match the main jobs page status. This can often lead to confusion and misinformation.
Response from Cybozu
Hi Heather,
We appreciate your positive feedback. We are glad Kintone is helping your business.
Your comment regarding statuses will be passed over to the team.
Please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns
Warm regards,
Kintone Team
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The People make the Product
Reviewed on 13/02/2019
Transitioned a complex database with many "many to many" relationships which don't seem to...
Transitioned a complex database with many "many to many" relationships which don't seem to something the designers at Kintone make a priority but thanks to experts and determined support from the team, we've figured most things out. We have a lot of work to do yet and it can feel daunting but thanks to the support, it is doable.
Pros
The support. Figuring things out wasn't intuitive for me and without the support team, I'd likely not have seen the transition through. The team was unbelievably patient and kind and smart about ensuring we didn't get it fast...but correct. Support team truly was the best value and made all the difference in the world.
Cons
Challenging to use and learn.
Lack of comprehensive tutorials.
I would always search first for help but only found very basic guidance which made me feel terrible for always having to turn to support team to figure things out. The product is great if you are very tech savvy and have advanced skills... or if you have the team for support. But if we had to go this alone, we'd never have endured.
Response from Cybozu
Hi there,
Thank you for your review! Our support team truly appreciates all of your feedback, and we're always happy to help whenever you need it. Don't hesitate to reach out if you ever need assistance!
Best,
Kevin
Kintone Customer Success
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Made it easy for a caveman
Reviewed on 16/02/2019
I am not a developer. I know how to spell HTML. The Kintone team took a concept I had and created...
I am not a developer. I know how to spell HTML. The Kintone team took a concept I had and created a comprehensive client evaluation audit and scoring system that included multiple client support apps, like action planning. From day one until we were able to start testing initial versions was fast, fast, fast. The development time was a matter of months from start to roll out. The people we worked with were wonderful, honest and smart. The only challenge was that since I am not a "techie" - there were times their communications were a bit over my head. But they eventually learned how to communicate better with a novice like me. I was very, very pleased with Kintone and the platform they built and manage for us.
Pros
The system is quite robust, has multiple applications (audit, reporting, support materials, action planning), and easy to use.
Cons
Multiple clients cannot be working on their audit at the same time.
Response from Cybozu
Hello,
Thank you for your review and our team is very grateful for your feedback! As you mentioned, Kintone is a very robust system that can be designed however you want it to be, and we're happy that we were able to help turn your concept into a system that works for you!
Let us know anytime if there's anything else we can help you with!
Best,
Kevin
Kintone Customer Success
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Efficient low-code development tool
Reviewed on 10/09/2022
One of the top and efficient low-code development tool because it is incredibly powerful and easy...
One of the top and efficient low-code development tool because it is incredibly powerful and easy to use for developing mobile applications.
Pros
You don't need to be an expert programmer to develop a mobile application. It is a simple and efficient tool to develop mobile applications. The features like drag & drop, control permissions, debugging makes the tasks more simpler. The dashboard is flexible and can be arranged as per need of users.
Cons
The initial dashboard seemed clumsy. It may be altered to suit user preferences, but it can be improved.
Response from Cybozu
Hi Jigar,
We appreciate your feedback. We are glad Kintone's customizability is helping your business.
Your comment regarding Kintone's UI will be duly noted and passed over to the team.
Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns
Warm regards,
Kintone Team
- Industry: Wine & Spirits
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great process management software
Reviewed on 07/11/2018
We picked this software in order to fix a paper based process that had gone wrong After we made...
We picked this software in order to fix a paper based process that had gone wrong After we made the first application we've made 30 more for different processes in our company. I can't say enough good things about the software and how it has helped our company.
Pros
User friendly GUI
Easy learning curve for programming
Notifications
Process management
Great support
Adaptability
Cons
There is nothing that we dislike currently
Response from Cybozu
Hi Betsey,
Thank you for your feedback! We're very happy to hear about all the apps you've developed and how Kintone has worked for you!
Best,
Kevin
Kintone Customer Success
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Kintone Database
Reviewed on 03/10/2022
Positive. Has helped us get organized.
Positive. Has helped us get organized.
Pros
The Database is customizable to our needs.
Cons
Requires some back end program knowledge.
Response from Cybozu
Hi Michael,
We appreciate your feedback. We are glad Kintone's customizability is helping your business.
Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns
Warm regards,
Kintone Team
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly recommend Kintone to improve your efficiency
Reviewed on 16/05/2020
Wonderful. Only criticism I have is that I wish, as a Partner, I had more access to some actual...
Wonderful. Only criticism I have is that I wish, as a Partner, I had more access to some actual apps. I do not find the already completed templates that helpful. It is much more helpful to see it actually in use for different companies. I completely understand customers right to their own developed software, but as a Partner who has signed an agreement with you, I would think that my company could have access to look at different 'in use' apps with the understanding that they would not be shared with customers. [SENSITIVE CONTENT HIDDEN] is helping us to get access to apps one by one, but it has been a slow process that has delayed our sales effort.
Pros
Intuitive and easy to use. Helpful employees. With a bit of help from Kintone, able to do everything I have needed from a somewhat complex lengthy first project.
Cons
No. It could work a bit on its appearance (ability to easily change colors on background, font, etc.) but for its functionality, ease of use and ability, it's top notch.
Response from Cybozu
Hello Karen,
Thank you for your positive feedback! Happy to hear kintone helped you improve your efficiency. We encourage feedback and product requests and I'd be happy to relay yours to the team.
Our team is always glad to help you if you need any further support.
Best,
Marie
Kintone Customer Success
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Big business tool for a little price
Reviewed on 11/10/2022
We have built several databases for different operational areas. This has helped us track and store...
We have built several databases for different operational areas. This has helped us track and store information about our facilities, vendors, and personnel. The notifications are especially helpful for stakeholders to get alerts when new records are added or comments are made, allowing them to quickly perform the next step in a process.
Pros
The product was so easy to deploy and easy to train people on. The price cannot be beaten. We switched over from Quickbase, which was much more expensive and less intuitive.
Cons
Print formatting leaves a little to be desired
Response from Cybozu
Hi Mark,
We appreciate your positive feedback. We are glad Kintone's pricing and database features are helping your business.
Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns
Warm regards,
Kintone Team
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy Setup for a non-Techie
Reviewed on 13/02/2019
I chose Kintone because the sales rep was so much more involved and helpful than any of the other...
I chose Kintone because the sales rep was so much more involved and helpful than any of the other products I was considering. She was able to get me up and running with the free trial in less than an hour. Kintone really is easy to use. And even though I had a few roadblocks during the setup, I was able to find the answers online or through Customer Support.
And the fact that Kintone is a database as opposed to most CRMs that are built for the sales team, I was able to build the solution I need.
Pros
Kintone is easy to use. I was able to get it up and running in less than an hour (although it took several more tweaks to the setup before I had it working the way I wanted). Customer Support is excellent as well.
Cons
While many parts of the software are well-designed and look really good, there are parts of the software (like the Admin section) that look older and could use a re-design.
Response from Cybozu
Hi Michael,
Really glad to hear you've been loving Kintone! As you mentioned, anyone can create a build on Kintone that works for them. Our team appreciates the feedback as well! Feel free to reach out to us if you ever need help with anything!
Best,
Kevin
Kintone Customer Success
- Industry: Automotive
- Company size: 11–50 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Kintone Review
Reviewed on 03/10/2022
Pros
Kintone's the best software I've seen in replacing excel spreadsheet forms and entering information when there's multiple data for 1 main item.
Cons
It's difficult to set up notifications and color coding
Response from Cybozu
Hi Mikiko
We appreciate your feedback. Please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you need help setting up notifications or for any other questions you may have.
Warm regards,
Kintone Team
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use no code database platform for a nonprofit. We use it to track services and share...
Reviewed on 21/04/2018
Easy to set up and share information. Being abe to attach files to records is great. Best are the...
Easy to set up and share information. Being abe to attach files to records is great. Best are the analytics - other online databases we used did not crealize charts or pivot tables. Exportability.
We are able to share data and staff can use the easy tools to create their own reports.
Pros
Analysis capacity. I can create pivot tables and sumary reports easily. Allows our staff to look at data without relying on Evaluation or tech department support
Cons
Nothing really. Only things I would like would be ability to run video files and preview all file attachments in the site, not just download to view.
Response from Cybozu
Thank you for your feedback! I would like to mention the Box Plug-in we have available. This plug-in allows you to preview documents and watch videos within your app without having to download the file. All you need is Kintone, a Box account, and the plug-in information provided below. Don't hesitate to contact [email protected] if you have any questions!
Box Plug-in: https://developer.kintone.io/hc/en-us/articles/212495198-Box
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
LOve it
Reviewed on 07/05/2020
Really good
Really good
Pros
Love to used and the ability to customize existing apps
Cons
relationship between apps when you change this over and app it doesn't change it automatically we have to upadate :S
Response from Cybozu
Hello Silvia,
Thank you for your great review! Happy to hear that you love our easy to use, customizable product.
If you're currently using Lookup field, I might recommend using Related Records. Related Records will be updated automatically when the changes are made on the source app. Another way you can update your records in an app is to import from an Excel or CSV file. I've included a link below on how to update records in bulk.
Help Center: https://bit.ly/3d4yCLD
Please don't hesitate to reach out if you ever have any questions. We're happy to help!
Best,
Marie
Kintone Customer Success
- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kintone is the BEST System We Have Ever Used
Reviewed on 27/09/2022
Pros
Customization options are second to none. It fit exactly what we wanted to achieve.
Cons
Overall we are very happy, and at this time have not found anything to improve on.
Reasons for Switching to kintone
It was superior in every measurable way.Response from Cybozu
Hi Scott,
Thanks for the such positive feedback. We are glad Kintone's customizability is helping your business.
Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns
Warm regards,
Kintone Team