Zoho Books

4.4 (645)
Write a Review!
Online accounting software for growing businesses

Overall rating

4.4 /5
(645)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.2/5

90%
recommended this app
Sort by

645 Reviews for UK Users

Caroline
Caroline
Overall rating
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Organized and improved accounting

Reviewed on 02/05/2024

perfect to have a compliance with the company's accounting without overlooking something, it is...

perfect to have a compliance with the company's accounting without overlooking something, it is really easy to use and it improved my progress at work

Pros

Zoho Books has allowed us to improve in the accounting area, having a perfect administration of expenses, accounts, invoices, payments and other tasks to be carried out, it manages a magnificent online accounting function, keeping all the payment reports up to date without forgetting invoices or payments to make, it is a very complete platform with its tools.

Cons

In my personal opinion, it is a perfect platform that there is nothing to improve or change.

Mohamed
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

"A full accounting app at a very good subscription price!"

Reviewed on 04/08/2024

The best thing that has happened to me is the ease with which I can now complete all accounting...

The best thing that has happened to me is the ease with which I can now complete all accounting activities with Zoho Books. To be honest, I dislike accounting because of the amount of number management that is needed. It has, however using Zoho Books makes things lot simpler to do. For creating accounts receivable, it has been my savior because it is incredibly safe and you can be sure that the data you enter won't be compromised.

Pros

One of the easiest interfaces for creating estimates and invoices is Zoho Books. It gives enterprises flexibility by enabling the creation of estimates with and without GST. The main benefit is that it offers a range of plans at reasonable prices to accommodate diverse business needs.

Cons

Reports and invoice customisation in Zoho Books is limited. While integrating Zoho Book with other ZOHO apps is simple, doing so with other apps can be difficult. Data migration is quite difficult for businesses with a lot of data.

Verified Reviewer
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Basic Invoicing and Overview tool

Reviewed on 03/06/2024

Pros

It is basic and does not have too many features. It is included in the overall Zoho system.

Cons

Templates are limited and creating invoices in various languages is problematic to setup.

Alice
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho for Self employed individuals or Corporations is great!

Reviewed on 19/09/2024

Pros

invoice and track payments from different clients

Cons

ease of use and multiple options available to keep my business. My favorite is the invoicing feature that's free

Barry
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho Books - Baac Office

Reviewed on 16/04/2024

Pros

It's much better than QuickBooks Online and much less costly as part of Zoho One

Cons

Can't think of many cons, as it works so well

Theresa
Overall rating
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Migrated from Wave to Zoho Books. Horrible experience

Reviewed on 12/05/2023

Precious time wasted. After reading their manuals, watching their videos, Googling answers, I...

Precious time wasted. After reading their manuals, watching their videos, Googling answers, I finally had a one-on-one training session with a trainer who advised me to employ the services of a Zoho-experienced accountant in South Africa. We had thought that because of Wave Accounting's recommendation, that Zoho Books would be similarly user-friendly and intuitive. It is not at all.

Pros

They seem to have an impressive array of apparently useful functions.

Cons

This is the most non-intuitive, difficult, cumbersome, obscure programme I have ever worked with. Example: even in deleting our account after wasting hours trying to become functional, the instructions seemed to be clear: Log in to your account. Click the user picture. Click My Account. In the account page, select the Preferences tab. Click Close Account in the left menu. Except THERE IS NO PREFERENCES TAB IN THE LEFT MENU. They forgot to tell you to click on Settings first, and THEN select Preferences. A perfect example of what to expect from the entire platform.

Thea
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Manageable and focused to win.

Reviewed on 25/01/2024

It feels nice having the right support whenever needed. Zoho Books simplifies makes finance...

It feels nice having the right support whenever needed. Zoho Books simplifies makes finance management easy and secure. The features are outstanding.

Pros

There is easy collaboration while using Zoho Books. It is easy to hold negotiations across all levels. Getting paid online instantly makes it more enjoyable and relaxing. It is generally an easy to use tool with huge focus on achieving goals. It's integration is major and relatable.

Cons

Zoho Books is user friendly. I don't find anything wrong yet. The price is also reasonable.

Andrei
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Book keeping done wright

Reviewed on 11/05/2024

I really like Zoho Books, the design is nice and intuitive. I learned to use it very fast. Support...

I really like Zoho Books, the design is nice and intuitive. I learned to use it very fast. Support was great when needed.

Pros

Zoho Books is an exceptional accounting service, it offers a free version for small business but paid version too. Works great with bank reconciliation and is packed of good features that you found only on expensive software. Getting reports like P&L is easy and the reports looks good. Integrates good with other Zoho apps if you are using them.

Cons

No cons for Zoho Books, the software works good.

Response from Zoho

Hello Andrei. Thanks for your detailed review about us. We are glad you are enjoying using Zoho Books.

Verified Reviewer
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Zoho Books Review

Reviewed on 14/06/2024

Pros

- Good mobile app which is fast
- Good logo which is attractive
- Efficiency and quality

Cons

- Extra charge for turning uploaded documents into transaction.

Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Limited customisation

Reviewed on 01/07/2024

Pros

Intuitive Design: Easy to navigate, with a clean and organized layout.Minimal Learning Curve: Simplifies the process of managing financials, even for users with limited accounting knowledge.

Cons

Zoho Books doesn't have built-in payroll features and relies on third-party integrations, which might not be as seamless or comprehensive.

Mumbo
Overall rating
  • Industry: Research
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Streamlining online payment processing and data security

Reviewed on 05/03/2024

The experience has been amazing and online payment has been streamlined

The experience has been amazing and online payment has been streamlined

Pros

I like the robust security that comes with the tool which ensures our data is kept secure

Cons

There are no significant challenges I have encountered so far

Joel
Overall rating
  • Industry: Environmental Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An outstanding accounting software

Reviewed on 14/02/2024

Zoho Books has made accounting reliable and efficient.

Zoho Books has made accounting reliable and efficient.

Pros

I like the way the software allows us to reconcile various transaction hence eliminating errors in reporting. Its ability to integrate it with inventory management makes it even better.

Cons

Their customer support is a bit slow in response but generally, I cant complain because they always offer help.

Lydia
Overall rating
  • Industry: Plastics
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Have a vision of caution in accounting with Zoho Books.

Reviewed on 01/11/2023

The overall experience we have had with Zoho Books is one for the records. This amazing product...

The overall experience we have had with Zoho Books is one for the records. This amazing product introduced us into a modern and more accurate way of accounting and taking care of our finances. With Zoho Books, it gets clear how money moves in and out and this allows us to know our financial health and performance.

Pros

Zoho Books allows to become accountable for our money by giving us transparency on how money is being spent. It uses automations which allows us to eliminate the manual entry work and reduce the dependency on the repetitive tasks. It has the simplest reporting tool that gives us valuable financial insights about our financial health. The billing tools are very useful and they makes invoicing so simple. It allows us to create branded invoices for our clients and sharing them with the clients is easy, secure and fast.

Cons

Am very delighted how Zoho Books is yet to gives us any cons. It has been working superbly well for us.

Gatuko
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An Amazing Accounting Tool For Business

Reviewed on 19/02/2024

Pros

I like that Zoho Books makes handling online payments and accounting easy
It makes payment processing a breeze and handles most of our accounting needs
It handles accounts payable and comes with lots of data security features

Cons

Using Zoho Books is super easy and all has worked in our favor. No complaints.

Samuel
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The Perfect Accounting Solution For Business

Reviewed on 01/11/2023

Zoho Books is a go to solution and has been very helpful when it comes to all matters accounting

Zoho Books is a go to solution and has been very helpful when it comes to all matters accounting

Pros

First, it is an easy to understand accounting solution
It makes online accounting easy
It makes invoicing and purchasing easy
It makes handling accounts payable easy

Cons

While using Zoho Books, my experience has been amazing. It has some great features and not a single issue or missing feature

Kevin
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Does the job

Reviewed on 17/11/2023

Pros

It does the job for everything we need, which is managing invoicing and sending various types of bills. It connects with Zoho CRM which we use daily with our team.

Cons

Some things are not always easy to set up, you need some time to know how things connect to each other.

Peter
Peter
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A great expense tracking solution.

Reviewed on 16/06/2023

Pros

The automatic upload of receipts. It saved a lot of time. Plus reconciling receipts against the company expense card made it even easier to see which receipts were paid for by the credit card and which weren’t. Either cash from business or employee purchased in need of reimbursement.

Cons

The reporting feature seemed awkward. Customer care we’re keen to show me what I was oooking for but it seemed that what I was trying to explain either isn’t part of the available options or I didn’t understand the advice from tech support.

Siyabonga
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zoho Books review by N Thandi Consultancy and Projects

Reviewed on 14/04/2023

Pros

The Online Invoicing has great features such as personalizing invoices with their logo, colours, and fonts., plus you can also track invoice status and receive payments online

Cons

There are minor issues with Zoho Books, such as occasional glitches in the software or difficulty navigating certain features. However, these issues are generally minor and do not significantly affect the overall usability of the software.

Sayed
Overall rating
  • Industry: Commercial Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho Books

Reviewed on 16/04/2023

Zoho boos was a very good app but there are better accounting apps out there.

Zoho boos was a very good app but there are better accounting apps out there.

Pros

Zoho Books is a cloud-based accounting software it offers invoicing, expense tracking, inventory management, and financial reporting. software has an easy user-friendly interface. It has automation capabilities, such as automatic bank feeds and recurring invoices, have been praised for saving time and streamlining accounting tasks.It also has flexibility and customizability of Zoho Books. The software offers a range of integrations with other apps and services, such as payment gateways, CRM software, and project management tools.

Cons

Customer supprt and tech support isnt really upto mark nd even learning the software is a little difficult and it taes time and steep learning curve to gets hands on experience.

Hassan
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Customer

Reviewed on 09/10/2023

Business get feedback or review from clients on zoho Books

Business get feedback or review from clients on zoho Books

Pros

Zoho Books' customer portal helps to check if the customer viewed the invoice sent to them.

Cons

Zoho Books save time because allow customers to pay the invoice in one place hence I feel its simplity.

jackson
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

online payment system for all

Reviewed on 29/09/2023

it has simplified work in the organization

it has simplified work in the organization

Pros

i like the free invoicing templates provided by the application, it has nice user interface

Cons

it limits number of people one can reach per month

monica
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

business and organizational accounting application to try

Reviewed on 19/08/2023

its had saved me a lot of work since for recuring transaction is just money to them

its had saved me a lot of work since for recuring transaction is just money to them

Pros

i like the ability to store all recurring orders to process all these kinds of transactions. Sending payments reminders through mails is my best with the application

Cons

the application is very hard to master mostly on how to handle recurring payments within your organization

Timothy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Go simple and stop getting robbed

Reviewed on 15/05/2023

I run two businesses, each with their own Free version of Zoho Books. For one, a new business, it...

I run two businesses, each with their own Free version of Zoho Books. For one, a new business, it is perfect, and makes me very happy. For the business I have managed for the last 15 years, it is tough to migrate everything over.

Pros

Zoho Books is simple to use, clean, and not bloated a million other things like the other big name product. Also very reasonably priced. The free version is good for many small businesses.

Cons

I am trying to use the free version, and there are just a few little things that it won't let me do. Will probably need to switch to Standard, but even that is less than 1/2 of what we have been paying the other company...

Darshan
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Accounting platform

Reviewed on 02/05/2023

Pros

I like that it has an unique feature like attaching receipts to my expenses and it is easy to understand when compared to other. The automation system was excellent.

Cons

The payment plans are little frustrating. It has more user restrictions and payroll service is not available.

Melissa
Overall rating
  • Industry: Package/Freight Delivery
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Simple Accounting Tool

Reviewed on 29/10/2023

Pros

Great tool for basic accounting with a free plan available and great mobile app

Cons

Gets very expensive to activate advanced features